I have been with CGI for a number of yrs. Great service.read more

I have been with this company for many years. They have great customer service. They are helpful…read moreand even worked with me when a microburst damage our home and their dish. They got us up and running until we got a new roof installed and then came out and installed all new equipment great people and locally-owned

if you ANY other option for a provider use it, spend a little extra if you have to. Their customer…read moreservice is an answering machine after 5 or on weekends ...if they do answer during business hours, you get a song and dance how to fix it yourself or an excuse as to way it's going to take a week for a tech to get to you...and is sometimes returned the next business day, the equipment needs constant attention, and the signal is lost or weakened on a regular basis and even done intentionally at times. If I had ANY other choice, I'd get rid of these thieves, they only want money and have no regard for happiness or service.

Very happy with the servoce. Best they got out where i live. Thought about all the negative reviews…read moreand sp gar u can tale the bad reviews with a grain of salt.

They NEVER answer their phone!!! AI "associate" is also no help. Even left VM for callback to no…read moreavail!!

It has been only three days since I spoke with a Cox representative to switch fro T Mobile to Cox…read morejust because of their internet is through fiber optic, but I am already regretting the decision. Especially after I drove from Coolidge to this Cox store in the hopes of getting some help. I didn't realize that I would run into two very obnoxious woman, the one who ask if she could help with a frown on her face to the other woman next to her that chimed in for no reason. I have never met such rude and unprofessional behavior from any business establishment before. If this is an example for the rest of Cox communications , then I will suggest to anyone I meet to run away from theses rude and unprofessional people.

They have kept raising my rate every month or two for the past 7-8 months. For someone on SSI…read moreDisability this does not work. There is no such thing as Customer Service with this company. You cannot get a person on the phone when you need to. They only want to communicate via text which not everyone does. I'm not a texting person! Then there's the fact that for the last year or more, there service goes down every time the wind blows a bit too hard. If there's a full blown storm, you won't have service at all until well after the storm passes. And there's never any credit for days lost in the cycle. So, it makes it impossible to resolve any issue in a timely manner. And they just don't care. I would strongly advise to not get involved with this outfit.

I was distraught after moving into my home and learning there was no fiber cables in my neighbor…read morehood. Thankfully I learned about Mitrelink through my neighbor. The service is really fast. All my worries about being off the grid are gone. Dan, the technician, was very informative. He explained to me what he was doing and answered all my questions to put me at ease. I'm honestly surprised that the service is so good for the price. All I had to do was buy a dual router 2.4/5ghz. He put the antenna on my roof, drilled and filled the hole and then connected it. If you live rurally and need service, I recommend.

I have six business lines for my HVAC company. One line went down. I have insurance and protection…read moreand they told me to go to .com website to get my phone replaced had to wait four days for it to be here if that was the main line, I wouldn't be able to communicate with my customers for four days they don't care. They tell you I'm sorry I care about you. I want to resolve this, but does nothing for you. I will tell all my business owner friends to get away from Verizon and go with anyone else. I will never go with Verizon again.

I bought a new IPhone and was having some issues. Joshua at this location was amazing. He was so…read moreknowledgeable and patient. It wasn't easy but he got everything working perfectly. I highly recommend this location.

Answer. The. Fucking. Phone…read more Seriously. I was hoping to get curbside pick up of an item due to forgetting a mask at home. I live in florence and got off work. This place is 45 minutes from where I live and unfortunately it is the closest COX to me. I get here, and forgot my mask and call. No one is in the god damn store. They send me to voicemail saying they are busy with a customer. I tried 6 times. I left a voicemail. I waited 30 minutes. Nothing. Who ever was working at 2pm on July 28th 2020 are lazy, and will continue allowing COX to lose customers.

Dog shit service constantly going out within 1 month gone down at least 4x with long periods of…read morethem having to work on it

After several calls for hours, no one is accountable to fix the issue's. Terrible Terrible customer…read moreservice.

This company is a ripoff I moved and canceled my service and this ripoff company continues to bill…read moremy bank card for a year after I canceled I have been trying to get my refund and I keep getting the runaround . Never again will I use this company.

Excellent customer service both times I had to go there because the online customer service with…read morecorporate was of no help. The two ladies who helped me in store were knowledgeable and very helpful. They did exactly what I needed and were friendly. If you are having problems with resolving issues online with Boost, go to the store and get the help you need.

The associate was very condescending and rude. She would not give me her managers name and…read moreproceeded to tell me if I wanted to talk to her I could come back tomorrow and see if she was available. She refused to reach out to a supervisor when I requested to speak to one. I had gone in for assistance andthe morning associate was kind and very helpful. She quoted me a price but when I went in the afternoon, the associate charged me double and said well maybe she was giving you a discount and I don't go that. She would not honor the price that was given just 3 hours prior.