My experience with Dad's Toolbox was very disappointing. I encountered inconsistent pricing, unexpected charges, unfinished work, and poor communication. When I raised concerns, the company ended its services with me instead of addressing the issues. He wont respond to communication and I have an unfinished laundry room.
I was charged significant amounts (~$1000) for work that was either incomplete or poorly done and follow-up work that was promised but never finished. Upon closer inspection of the garage storage rack, it was uneven and poorly attached to the ceiling. Billing lacked clear documentation, additional fees appeared unexpectedly, and my concerns were met with unprofessional communication rather than resolution. They have unvetted employees that are just friends and family working for him. Their website is a farce.
Based on my experience, I would advise others to obtain detailed written contracts, itemized estimates, and final invoices before agreeing to any work or avoid them at all costs. read more