The one star rating is because I can't give any less. Tracie Clean provided me with the most half ass, partial cleaning job I've ever had! When I say half ass/partial cleaning let me vividly explain. My house was fairly clean before the cleaners came in. When I reached out to Tracie via Yelp I was requesting upkeep monthly services, nothing major, sweep, mop, vacuum, windows, most importantly dust!!! I feel like the cleaners walked into my house (I was at work), looked around and said "Easy money" because it wasn't much to clean per se, I needed housekeeping, literally. I feel completely scammed. So when I say half ass, here's what I mean. The workers wiped the refrigerator off, but didn't clean the outside of the ice maker (see pics). The cleaners took the trash out in all of the bathrooms and bedrooms did NOT sweep around the trash cans. They cleaned the inside of the toilet but didn't have the decency to clean the actual toilet seat. I left it up and it was still dirty. I shut the door to use the bathroom and noticed all the same dust and dirt in the corners of the bathroom that were there before I left that morning (see pics). They cleaned the shower but didn't bother touching the tub. I fell asleep on the couch the night before and left the pillows as they were. When I came home they were the exact same way!! There was still crumbs on the counter from my toast I made that morning. I swiped my hand across the counter ... yup ... hasn't been clean! I saw vacuum lines in my master bedroom but none on the steps. Lastly, Tracie Clean chargers $5 per window. No problem! Great. That $5 per window does not include the window sills ( that was not explained in the initial consult) so they were left filthy. My cleaning was initially supposed to be for 3 pm. Tracie texted me around 1 and said they finished a job early and wanted to come and start mine. Great! Around 5 when I was on my way from work she texted and said done ... here's the invoice. I'm thinking wow! 4 hours of cleaning. It's gonna be spotless. Nope! It was the same damn way I left it that morning. I was so disappointed! I reached out to Tracie and said, Tracie I want to share this with you before I share it with Yelp. Your workers came in and did close to nothing. They didn't even fake me out by moving anything around. Everything on the counter in my bathrooms and kitchen is the same. They literally "wiped" around everything." She said that was unacceptable. They were "new workers and in training". She said she would personally come out to clean and correct everything. She seemed apologetic but didn't come out to correct anything as she said she would. I feel like I've been scammed completely. Never mind those two 5 star reviews. I'm not even sure if they're real. I've never stirred my followers wrong, so ... here's the real deal!! read more

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Where to start... they were two hours late... they came in here wiped some things down but the entire job was half assed...I paid extra to have my walls cleaned.. my place detailed.. they left dust hanging on all the vents they didn't even take the pictures down like I asked.. there's still dust cobs in the corners... they cleaned inside my toilet but not the toilet itself they didn't take anything off the bathroom counter leaving it dirty underneath.. the floor behind the toilet was left undone... the bathroom ceiling had mold i paid to have cleaned but wasn't...the floors they mopped had residue you can see... the ceiling fan was not done... so much dust... It was my stupid ass fault that I paid her before I looked at the work... She charged me $400 For a detail clean on a 900 foot square apartment and I didn't even get a regular house cleaning... She sent people to do it, she didn't do it herself and when I asked her to come back and look at the work that wasn't done she said she would, she scheduled a day to come back then didn't show and has been ghosting me ever since... It's been 2 weeks since she cleaned and she still hasn't come over or she refuses to video call me... I feel like she ripped me off 400 bucks and now I have to pay somebody else to do the work that she didn't do... If I were you I would keep looking to find somebody more responsible and more professional someone who actually knows how to clean...this girl is not it read more

Hired Tracie's crew for the "move out/ carpet cleaning" service. This was done for our rental home after we moved out. Received a letter from the rental company this week and we received our full security deposit. We did not get any fees regarding cleanliness! Highly recommended! read more

SUPER recommended!! My family and I moved out a 4K sqf. rental home and needed a professional carpet cleaners. They showed up on time ready to go! When Tracie realized that this was a move-out cleaning - she advised me that they do that type of cleaning as well. Seeing the incredible work they were doing on the carpets - I hired them to clean the entire house. Once they were done - my husband and I were so happy with them that we are going to have them come to our new house and provide us with a monthly cleaning quote. They are detailed, clean and not afraid to take any cleaning challenge. So glad to know people who value their business and take it seriously! Thank you Tracie and Co! read more

I cannot say enough good things about Tracie and her crew (and I've tried several cleaning companies). They turned up on time, got right to work and OH MY.. my house is GORGEOUS! If you are looking for a cleaning service, at a reasonable price, this is the one to select. read more

They show up on time with a crew and supplies, their prices are reasonable, they are quick and efficient, we were very happy to find Tracie and will definitely be calling her again! Thanks Tracie read more

Tracie's crew of Shar and Robert showed up on time, with all their supplies and great big smiles. They were friendly, professional and eager to get to work. They did a great job cleaning the house I have for sale and I appreciate their hard work! read more

Absolutely amazing service! Had them help with my fathers house moving out cleaning and carpet cleaning and it was amazing!! Extremely nice people!! read more

Tracie and Co. are amazing! We use Tracie for a vacation home in Florence that gets used frequently. They always do a great job on the house. On top of that, Tracie is incredibly reliable and is a great communicator. If you want a worry free experience, I would 100% recommend Tracie Clean. read more

Called for a quote and to get a move out clean. Never. Got back to me after the initial conversation.

This is a family run business operating in the SE valley. Her crew was in and out in an hour, which we liked. But when we found some overlooked spot we called her and pointed them out, they were extra diligent on their next visit and even went above and beyond. read more

Just purchased a home in the San Tan Valley area. Decided to go with Tracie Clean to clean our carpets and we are extremely pleased with their work! Excellent service! They made sure we were satisfied before they left. Plan on having our carpets cleaned at least once a year and will keep on using this company! read more

Tracie and her team did a fantastic job. They are friendly, professional and extremely thorough.

Fantastic, small family business. Super reliable and nice people. They clean my house in Chandler and my parents's house in Casa Grande. we are always satisfied. When Tracie is on the job, she gets the workers on it! They even tolerate my cat! read more

I worked a number of years as a Regional Customer Service Manager so I know good customer service when I see it. I can't say enough about Tracie. If I could give her 10 stars, I would. My Granddaughter had just given birth and I wanted to get someone in to deep clean her place before she got released from the hospital. I left numerous VM's and requests for quotes from other cleaning places with no response. Tracie replied to me right away, was able to do the job within the time constraints I had, and did a fabulous job!! Her rates are very reasonable and she even called me to see if I wanted the carpets cleaned, which I did!! If you want a job done right, call her! I just wish she lived closer to me. read more

Tracie and her team did a fantastic job with a deep clean at my mom's house in Maricopa! She was extremely helpful and responsive, and my mom couldn't be happier with the quality of their work. We will definitely be working with them again. read more