We recently hired House Spouse to come in to clean our house on a bi-weekly basis. My wife found…read morethem online and liked their detailed website and reasonable pricing. My first contact with them was via email, and because I left it kind of late and then it took a couple of days to get a reply from HS, we weren't able to get them into clean in time before we had house-guests come stay with us for a week, so we ended up doing that cleaning ourselves. Admittedly, I'm a mediocre house keeper, and until recently the cleaning duties in our home were mine, as I have been working at home for the last few years. We're Canadian. It's complicated. I was essentially a House Husband and therefore all of the cooking, cleaning, errands, odd-jobs, laundry, pool, yard, pets work were on my duty roster. I was so into being a House Husband I even started writing Haiku poetry about it. Here is my very first HouseHusband Haiku which came to me as I sorted dirty clothes in the laundry room: Laundry Cunning Foe. I Fight Yet You Multiply. She Never Wore This. But I digress. I know it is possible to clean effectively. I get it as a concept. On the occasion my wife cleans, I witness first-hand the zeal, focus and effort that some people put into cleaning something well. For instance, when I clean a bathroom it takes me about 10-15mins tops. I use Windex for everything including the floor which I foot-mop with an old towel. I call it "Hoteling the room." My wife on the other hand, gets out a bucket and scrub brush and uses specific cleaning agents designed for specific bathroom cleaning tasks the likes of which boggle the mind of a cleansing laggard like myself. Did you know they invented a product just for cleaning grout?! I was all like: "You're supposed to clean grout?" One day after living together for 6 months: Her: "Could you maybe dust more often?" Me: "Uh, sure, cuz I don't dust at all." Her: "But you were so clean when we started dating! Your apartment was spotless!" Me: "Well I'll grant you that it was TIDY, but had you run your hand over the top of the TV you'd've pulled back a fuzzy mitten!" You get the idea. I'm just not that motivated, and short of getting a Ritalin prescription, I generally find cleaning the house to be lame. I find myself looking for ways to lallygag and cut-corners. One of the ways is to avoid cleaning IN corners. Another is to binge-watch Netflix. In any case, as I am now working outside the house, I'm no longer having to spend my days at home trying to earn Employee Of The Month status anymore. (I only won that 3 times in as many years, and given the fact I was the only one considered, you can imagine the level of cleaning mediocrity to which I subscribe. Hence our hiring of (the ironically named ) House Spouse. The sign-up process over the phone with Jenais was friendly and informative. She, Kim and Nancy arrived ahead of schedule the day of our first deep clean, which is a necessity when beginning service. We all four toured the house and I introduced them to our three beloved and spoiled male cats (known to us as The Dudes). Once we had the particulars arranged and the non-binding service agreement signed, Jenais departed and Kim and Nancy (who will be our regular cleaner) proceeded to clean the Bejeezus out of our house! They found bejeezus in places I had never considered, like on the tops of our living room ceiling fans which are 12 feet off the ground! They were here for about 3 hours and they even managed to clean the glass on two of my sliding doors that I had asked them to do, a service which is usually an add-on. After they were done, they had me inspect their work and were willing to touch up anything I found they had missed. It should be noted that given my weak cleaning ethics, I thought they had used some type of cleaning voodoo the house was so clean in my books! My wife, who is about the toughest person to please in terms of cleanliness was actually impressed when she got home! She did manage to find two small areas that could use a touch up, but I noted them in an email to HS and they will be sure to get them next time. Their work is 100% guaranteed and they will come back if needed to make it right if you aren't happy. House Spouse is amazing! I look forward to our first regular service visit next week. I'm thankful that FINALLY someone better qualified and better skilled is now doing the brunt of our house cleaning and I can get back to doing other things, like writing epic Yelp reviews. We take Thee House Spouse as our regular cleaning service. We are both happy to say "I do."

Do not hire this company…read more Attention to detail, communication, training for employees, professionalism, and actual cleaning is all lacking. Going into detail would be too long at this point, but the summary is I was promised 2 people for a deep clean. I got 1 person and almost half a clean. Kitchen was mostly skipped. Bathrooms half done. No floors were mopped. Dusting was minimal. And on & on. When I asked why - they sent the person back to do the work. But I had to manage her. After printing the list from the website that had the promised work- the cleaning gal was not able to answer my questions and had a reason for each mistake or forgotten task. The tech was equally unhelpful. He was defensive of his employee, combative in the list, lied about the second employee that was promised. Tech gas lighting ensued. I was also called a stereo typer for complaining that the cleaning gal had a friend get dropped off at my home and they sat in front of my property for awhile afterwards. Instead of, a worried individual with a child at home, who is not sure what other unprofessionalism is going to occur at my house. I was accused of violating the contractual service that was not upheld in even half an attempt. I've never not paid for a service- but this was so poor, not contractually completed, and after conversations- just insulting. So if you like wasting time, managing people who can't follow lists and argue with you, and ruining your Monday- this company is for you.

They cleaned my home and did a great job, my house was so beautiful and clean after. They pay great…read moreattention to detail, and they were able to get me in last minute for a cleaning. Thank you , I would definitely recommend & I will continue to use for future services!

She took advantage of us. Charged $300 dollars for a 3 bedroom apartment, I have never heard of…read moreanyone paying that much even for a 4 bedroom home! She also did a bad job, Did not throw trashes away from the rooms, fans were not dusted, tub was not cleaned, she vacuumed and did not move or pick up things just vacuumed round them, the floor was not mopped properly, didn't dust the top of the book shelves you would think for that amount she would've done a spectacular job. Will NOT recommend.

They got me in on short notice and Trisha did a FANTASTIC job. The house was cleaned thoroughly and…read moreit was a huge help. On time and reliable. Go with Maids on Point for your house cleaning needs!

didn't clean my house but halfway, my couch wasn't cleaned at all, chair the same way, shelves…read moreclose to desk weren't dusted, to many items to list that weren't cleaned, was hoping to use them again, but NO WAY!!! when i have to go and clean because they didn't, means they aren't worth it!!!!! Pictures in living room have cobwebs on them !!!!

Two ladies come to my house every month and did a fantastic job!! I am very happy with the cleaning…read moreservices. Linda

We have just purchased a pre-owned home and wanted to have it cleaned before moving in. What we…read moregot was more than just a clean home! These guys exceeded my expectations. They were so thorough and it was obvious that they really care about their work. They washed the walls, cleaned and sanitized every flat surface including inside and outside of the cabinets. Their pricing is also very good and I really felt that it was worth every penny! Would highly recommend them for your cleaning needs.

They just came to my house the other day and they are fantastic cleaning pair I really like their…read morepersonalities and definitely there fantastic cleaning..

Kristen is very friendly and did a great job with my house cleaning! Thanks again Kristen!read more

Mary did a great job on a move out clean when I was getting my house ready to sell. The house…read morelooked amazing! They did everything needed to make sure it was spotless. Leading up to the clean she was also very communicative and even accommodated a reschedule of service which I really appreciated.

I really needed a good carpet cleaning company that was local ,reliable, and affordable. The Crew…read moreCleaning really and truly delivered everything that I was expecting. The guys, we're so nice and friendly and very professional . I highly recommend this company for all your cleaning needs.

The Crew Cleaning showed up late to clean my carpet and the worse part is that they overcharged and…read moretipped themselves without approval. Not recommending and want to alert you to not trust this company. ‼

I would not recommend this company for a deep clean. I expected a much higher level of quality,…read moreespecially given the claim of providing "military standards" of cleaning. After inspecting the home, several areas were missed, including the window seals, sliding glass door, and baseboards. The bed was not made properly -- the duvet cover was inside out and the sheets were put on incorrectly, etc. For a service that cost over $500, I expected to come home and see that "sparkle" and smell you expect from a true deep clean, but unfortunately that wasn't the case. Overall, the quality did not match the price or the expectations that were set.

Subject: Disappointing Experience with VeterClean - Damaged Ovens…read moreThe Team did an amazing job on cleaning the house... except the scratches to the oven. It just saddens us on the remarks below. From the owners We never ever belittled anyone. We've tipped generously every time. It's laughable the petty statements about belittling and using abusive language. Your staff would never say that. They were treated with respect.. They apologized for Your mistake for sending them to our home. They did not have a clue about the ovens until the one gal whom is our dedicated cleaner talked with the cleaners that came out. Good try.. Jessica and Jr you had nothing to do with the ovens until the girls told you. Then you called offering a discount. I told you about the add on and you said that you will do that and show a $40 credit.. but it will still be $185. We agreed mess diverted ! Only to a bigger mess. Now to make false statements about Me.... Sources once again... yes I called Jr a Liar. And typed WTH there again.. who wouldn't .. Again deflection. The remarks you made about us are once again lies.. you are a great creative writer. We're saddened that it has come to this, but unfortunately, VeterClean has left us no choice. Your cleaners are great they just need to own their mistake. Whose name calling? You. I expect more out of a Vet We have been using VeterClean every other Thursday, following our trusted cleaner who moved from Mesa 5 Star to this company. She knew our home, respected it, and always did an excellent job. One of the reasons we chose VeterClean was their guarantee that she would remain our dedicated cleaner. Unfortunately, that agreement was not honored. Without any notice, a different crew arrived at our home. This was the first red flag--no communication, no explanation, just a change. The only contact we received was after we expressed our disappointment to the new team. Worse yet, this new team was not properly informed about our scheduled add-on for oven cleaning--a costly oversight. They had no training or understanding of how to clean a Wolf enameled oven, and they caused $859 total damage to top and bottom ovens. Deep scratches and tears to the glass seal were evident immediately after they left. We tipped the team generously, only to walk over and find the damage moments later. I called the owner right away, and instead of accountability, we got deflection. They insisted the cleaner in question was "their best" and claimed to have spoken with Wolf and another appliance company that supposedly disputed the damage report we had from TriCity Appliance. When we asked for the names and numbers of these sources, the owner simply sent his own contact details instead--hardly a credible or transparent response. They even claimed to have acquired two similar ovens and could not replicate the damage--an unbelievable assertion given the cost and specificity of Wolf appliances. Then came the most insulting part: they tried to blame my husband, saying he must have dragged a pan across the oven. That's a ridiculous stretch. We use our ovens correctly--with racks, like anyone would. If we had caused this damage ourselves, we would never have brought it to their attention in the first place. VeterClean has now offered us a $50 credit split across two future cleanings--$25 each--while we face $859 in damages. This is unacceptable and demonstrates a serious lack of professionalism and responsibility. We expected honesty, integrity, and ownership of a mistake especially from a Veteran owned business... Instead, we received blame-shifting, excuses, and poor management services. Then they saw they were expecting a negative review so They dreamt up the funnest commentary. The individual we followed is amazing does a fantastic job as did the individuals that cleaned that day except the oven.... We're disappointed to say VeterClean is unprofessional it shows in the made up statement in their rebuttal from our original post.. They've lost our trust and business. Karen's will be Karen's remark is laughable & childish. just own your mistake. Still waiting for your apology