Do not hire this company. Attention to detail, communication, training for employees, professionalism, and actual cleaning is all lacking. Going into detail would be too long at this point, but the summary is I was promised 2 people for a deep clean. I got 1 person and almost half a clean. Kitchen was mostly skipped. Bathrooms half done. No floors were mopped. Dusting was minimal. And on & on. When I asked why - they sent the person back to do the work. But I had to manage her. After printing the list from the website that had the promised work- the cleaning gal was not able to answer my questions and had a reason for each mistake or forgotten task. The tech was equally unhelpful. He was defensive of his employee, combative in the list, lied about the second employee that was promised. Tech gas lighting ensued. I was also called a stereo typer for complaining that the cleaning gal had a friend get dropped off at my home and they sat in front of my property for awhile afterwards. Instead of, a worried individual with a child at home, who is not sure what other unprofessionalism is going to occur at my house. I was accused of violating the contractual service that was not upheld in even half an attempt. I've never not paid for a service- but this was so poor, not contractually completed, and after conversations- just insulting. So if you like wasting time, managing people who can't follow lists and argue with you, and ruining your Monday- this company is for you. read more

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Great business to clean your house! I mean Jayce is amazing!! I recommend her to clean! read more

If I could put zero that would be a compliment. Didn't show for a scheduled appointment without notifying us. Worst company out there. Plenty of house cleaning companies around the Valley. Just stay away from this one and Eric. read more

This company helped bring peace into one of the most challenging and chaotic times of my life. I had never hired anyone to clean my house before but knew I needed help. I'm so glad I chose to have them enter my life! The owner is a sweetheart with a heart of gold and got someone to me ASAP. I can't express in words how much peace was brought to my home to have EVERYTHING clean AT THE SAME TIME........if you have multiple kids you know what I'm talking about! If you're on the fence and reading reviews to help yourself decide.....just go for it! You won't regret it and you're worth it! read more

I was advised that hiring someone to help with house cleaning is cheaper than marriage counseling. So it feels totally appropriate that this business is named House Spouse. Its easy to schedule service, the cleaners show great attention to detail, and the gentleman who runs the ship goes out of his way to make sure that we are satisfied with the work. How nice it is to not clean my own toilet! What a reasonably priced luxury! What more can you ask for? read more

I started using House Spouse in July 2013 after my former house cleaner's services had been deteoriating for months. I should have switched companies ages ago! Not only do the HS cleaners do a very thorough, conscientious job addressing all of my home's common areas AND under the beds/living room furniture, Casey provides meticulate customer service to ensure the service meets my family's standards. Moreover, HS is so reasonably priced, I don't feel guilty having my home cleaned regularly. I look forward to them coming every month! Another nice touch is Casey's personal follow up after each cleaning to ascertain nothing was overlooked. He even offered to come back to my home himself to address any issues, if need be. It is evident he takes a great pride in his company, and it shows in the quality of its service. I highly recommend House Spouse as a regular addition to any household. read more

had to stop using them after the 3rd cleaning due to the poor quality. We tried but gave up and went to another company who is doing a fantastic job for 3 months in a row now read more

Finding a good and reliable house cleaning service has been a challenge so I was excited when I found House Spouse. Communication was quick and clear and they were able to schedule us for the following week. The actual service provided, however, was disappointing. My floors were only partially cleaned - ledges, corners and against walls were not touched No straightening was done - trashcans, kiddo stools, etc were left sitting on "clean" counters (that's not where I left them) Everything just had a very lazy and disinterested feel to it, and that's something I can do myself as the very poor housekeeper I am. I emailed my contact person in their office and she apologized (kind of) for the quality of the clean and assured me they'd do better next time, if I'd give them another chance. She told me the woman who cleaned for us that day had been sick so she wasn't herself. Ok. It still cost me the full price though. The lady in the office did not offer to make things better or really in any way attempt to secure our ongoing business. So I will not be using them again. read more

She was prompt, pleasant, and cooperative. She was sensitive to our home office and silenced vacuuming when calls came in. Easy online payment system. read more

As a young professional that doesn't want to spend anytime dealing with my pool or cleaning my house, this service is the best. Paying one bill for multiple services is so convenient. Their customer service is a step above - my experience has been top notch. read more

House Spouse has surpassed my expectations in a home cleaning company! I am so happy to have found them. They are timely, reliable, detail-oriented and affordable. We have been through a number of different home cleaning companies since moving to Phoenix and feel like we have finally found the one to build a long-standing relationship with. It is so important to feel comfortable with the individuals we allow into our homes and lives and because the owner of this company is so accommodating and professional, it has trickled down to all of her awesome employees. I highly recommend this company to come and make your lives easier, and cleaner :-) too! read more

I interviewed this business to take over my vacation home rentals in Scottsdale. Kim and her crew jumped right in and have been doing such an amazing job. My condos are spotless and Kim is a pleasure to work with. I can't tell you how hard it is to find quality, reliable people so I feel super blessed to have found House Spouse. A+++++ read more

We recently hired House Spouse to come in to clean our house on a bi-weekly basis. My wife found them online and liked their detailed website and reasonable pricing. My first contact with them was via email, and because I left it kind of late and then it took a couple of days to get a reply from HS, we weren't able to get them into clean in time before we had house-guests come stay with us for a week, so we ended up doing that cleaning ourselves. Admittedly, I'm a mediocre house keeper, and until recently the cleaning duties in our home were mine, as I have been working at home for the last few years. We're Canadian. It's complicated. I was essentially a House Husband and therefore all of the cooking, cleaning, errands, odd-jobs, laundry, pool, yard, pets work were on my duty roster. I was so into being a House Husband I even started writing Haiku poetry about it. Here is my very first HouseHusband Haiku which came to me as I sorted dirty clothes in the laundry room: Laundry Cunning Foe. I Fight Yet You Multiply. She Never Wore This. But I digress. I know it is possible to clean effectively. I get it as a concept. On the occasion my wife cleans, I witness first-hand the zeal, focus and effort that some people put into cleaning something well. For instance, when I clean a bathroom it takes me about 10-15mins tops. I use Windex for everything including the floor which I foot-mop with an old towel. I call it "Hoteling the room." My wife on the other hand, gets out a bucket and scrub brush and uses specific cleaning agents designed for specific bathroom cleaning tasks the likes of which boggle the mind of a cleansing laggard like myself. Did you know they invented a product just for cleaning grout?! I was all like: "You're supposed to clean grout?" One day after living together for 6 months: Her: "Could you maybe dust more often?" Me: "Uh, sure, cuz I don't dust at all." Her: "But you were so clean when we started dating! Your apartment was spotless!" Me: "Well I'll grant you that it was TIDY, but had you run your hand over the top of the TV you'd've pulled back a fuzzy mitten!" You get the idea. I'm just not that motivated, and short of getting a Ritalin prescription, I generally find cleaning the house to be lame. I find myself looking for ways to lallygag and cut-corners. One of the ways is to avoid cleaning IN corners. Another is to binge-watch Netflix. In any case, as I am now working outside the house, I'm no longer having to spend my days at home trying to earn Employee Of The Month status anymore. (I only won that 3 times in as many years, and given the fact I was the only one considered, you can imagine the level of cleaning mediocrity to which I subscribe. Hence our hiring of (the ironically named ) House Spouse. The sign-up process over the phone with Jenais was friendly and informative. She, Kim and Nancy arrived ahead of schedule the day of our first deep clean, which is a necessity when beginning service. We all four toured the house and I introduced them to our three beloved and spoiled male cats (known to us as The Dudes). Once we had the particulars arranged and the non-binding service agreement signed, Jenais departed and Kim and Nancy (who will be our regular cleaner) proceeded to clean the Bejeezus out of our house! They found bejeezus in places I had never considered, like on the tops of our living room ceiling fans which are 12 feet off the ground! They were here for about 3 hours and they even managed to clean the glass on two of my sliding doors that I had asked them to do, a service which is usually an add-on. After they were done, they had me inspect their work and were willing to touch up anything I found they had missed. It should be noted that given my weak cleaning ethics, I thought they had used some type of cleaning voodoo the house was so clean in my books! My wife, who is about the toughest person to please in terms of cleanliness was actually impressed when she got home! She did manage to find two small areas that could use a touch up, but I noted them in an email to HS and they will be sure to get them next time. Their work is 100% guaranteed and they will come back if needed to make it right if you aren't happy. House Spouse is amazing! I look forward to our first regular service visit next week. I'm thankful that FINALLY someone better qualified and better skilled is now doing the brunt of our house cleaning and I can get back to doing other things, like writing epic Yelp reviews. We take Thee House Spouse as our regular cleaning service. We are both happy to say "I do." read more

I am thrilled with the terrific service I received. My previous service from another company was underwhelming to say the least. Lots of areas missed, including under the beds. The cleaners from House Spouse were much more diligent and really tackled the areas missed by the other house cleaning service. I also had house spouse service my pool - it is finally free of algae. The rates charged for various services are extremely competitive with other cleaning companies and House Spouse does a much better job! read more

You would think a "deep cleaning" would include mopping the bathrooms, scrubbing the shower/tub and wiping down the doors but maybe they forgot. For the price they charge I would not recommend this service to anyone. If you do give them a try I highly suggest you request a written copy of the quote so you know what all you're paying for. Specify if you need certain appliances to be cleaned. Don't assume they will do it just because they have two people cleaning your house for 4hrs. The one good thing I can say is that they showed up on time. read more

After my rather knee-jerk reaction a while back, I need to amend my review. I was desperate, I didn't hear back right away, I had guests coming, my prior cleaners cancelled for a second time for failing health. I kind of lost it publicly. Not my style. Jenais contacted me - was most courteous and professional! I apologized for my poor manners. We set a date. The work done was fantastic! I am more than pleased and can only second all the other fine reviews I had read here, and will happily recommend House Spouse to all my friends! read more

House Spouse is a wonderful cleaning service that I will continue to use!!! I initally contacted them because they offer both house cleaning service as well as carpet cleaning. They did a fabulous job in a timely manner. I came home to a tidy and fresh smelling home. I have two dogs and the carpet cleaning was very well done. Casey is very professional and they can accommodate any of your cleaning needs. Call them today! read more

House Spouse so wonderful! Been using for several years. Professional and friendly. Crystal does an AMAZING job on my house! I would recommend to family and friends! read more

I've been pleased with the service I've received from House Spouse thus far. Management first came to visit the home with the cleaner Crystal to set expectations for my twice monthly service and has since been very responsive to questions and/or feedback. Most of this high rating is a result of Crystal my cleaner being stellar. She has been on time, courteous, trustworthy and has an eye for the details. A cleaning service should make your life easier and that is indeed what Crystal and House Spouse has provided me. read more

Love House Spouse! Very reliable and thorough house cleaning for a reasonable price. Their personnel are friendly and courteous, and they always leave a thank you note, which is such a nice touch. Check out their website to see how this business has been recognized with several "best of" designations. Highly recommend! read more

I am glad I found House Spouse and Allie!!!! And you will be too! Stop looking for who's going to help you keep your house clean! You found them! I was thrilled that Allie cleans at the same level of perfection that I do. And my floors were immaculate! Not only so, but everyone there is professional, responsive and so pleasant to be around. You hit the jackpot when you hire these folks!!!!! What are you waiting for? Call them right now! read more

The price is excellent for the monthly cleaning. Our first cleaner was average, but now we have Hannah and the work she does is amazing! Should have started with House Spouse sooner! read more

I highly recommend House Spouse. Hannah was fast - and thorough. She did an excellent job and I am looking forward to having her help me with our home for a very long time. The price is very fair and Danielle's communication is excellent. Unlike so may other housekeeping services, House Spouse treats you like you are important. You will get an email confirming your appointment. I have used other housekeeping companies who left me waiting and wondering if they were going to show up and finally got tired of the disrespectful treatment and found House Spouse. I am very impressed with the customer service of these genuinely friendly people and, if you only speak English there is no language barrier to overcome. read more

House Spouse is a great service. They are always on time, professional, and do a great job. Kate A. is very sweet and helpful. If you have specific requests, just ask. I would recommend them to anyone who needs a regular, reliable cleaning service. read more

Wanted a deep clean in order to put our house on the market. I do a pretty good job with the cleaning usually, but I am now pregnant so I didn't want to be around chemicals. Found House Spouse on the Next Door website and on Yelp. They had good overall reviews (some not so good) but I didn't notice that most of the good reviews were from years ago. Contacting and scheduling was easy. Because it was the first visit, they mandate a full initial clean (up to 6 hours of labor). Due to scheduling conflicts they only had 4.5 hours available for the week I needed. Fine by me since the house is less than 1800 sq ft. I walked into our "cleaned" house after a day of work thinking I would be coming home to that "clean" house smell. Nope. Didn't smell any different. Weird I thought. So I looked at the tile floors, it still had some milk spots from my toddler and some food residue near the dog bowl (see pics). So clearly just a vacuum job was done, no mopping (or maybe just a really sloppy mopping job). Strike 1. Then I began to notice that NONE of the counter tops in the kitchen/living room (see pics), bathrooms or bedrooms (basically anywhere) were dusted or cleaned! Not even the kitchen island or kitchen table were wiped down! Strike 2. Walked into the master bathroom to look at the shower and it looked the same. Same mildew spots, same soap scum. She didn't even empty the trash in the bathroom. No tidying was done, no beds were professionally remade. Strike 3. What she did do: Windexed the glass shower doors and the mirrors in the bathrooms, took out trash in kitchen, the other two bathrooms and laundry room, wiped down the inside of the sinks and toilets (not the surrounding areas), wiped appliances, cleaned inside the microwave and vacuumed the four rooms that have carpet (but her vacuum was so old - I saw it when i let her in - that it didn't pick up lint or my hair from the carpet). But hooray - at least something was cleaned over the course of 3 hours (from our alarm system I could tell when she left) - I was getting worried! Sadly, my house was not at the level of clean they claimed they would leave it. I called the Company to voice my concern. The options were 1) pay for the 3 hours it took the cleaning staff to basically vacuum my house and wipe down some mirrors and appliances (which at a rate of almost $40 an hour, is not cheap and I would never have contracted with someone to do just that) or 2) they could come back to finish the job but I would have to pay $165 (based on the Sq Ft of our house). WHAT?? No thank you! You're supposed to do an amazing first cleaning and then start slowly slacking off, not slack off the first time around! In summary - horrible experience with the cleaning and such a waste of time when we were in a time crunch. Do yourself a favor and don't waste your time and money with this company until they clean up their own problems. read more

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I recently hired house spouse to clean our house every other week and was really happy with the results!! There cleaner did a wonderful job - getting all the books and crannies including my baseboards ! I highly recommend their services read more

I have used other cleaning services in the past and I can honestly say that House Spouse has been the best! They are always on time and very thorough. I can always count on my house being cleaned the way I like (And I can be a bit nit picky). The girls are always super friendly and make me feel comfortable with them in my home. They definitely know how to make life easier! read more

This service is amazing. All of the girls are well trained and prompt. The management is fantastic and they always make sure to take care of your needs. I absolutely wouldn't recommend anyone else then house spouse to clean your home. read more

House Spouse has terrific communication with their customers. We love Crystal! She is timely, has a positive attitude, is pleasant AND does a great job cleaning my house! read more

I have had House Spouse for the past few years and they have done a good job for us. Crystal in particular has done a TREMENDOUS job cleaning our house! They are professional and reasonably priced. I would recommend their services to others! read more

Unfortunately I cannot give them a good review as though I first received good service via good communication 2 weeks prior of them establishing a schedule, service and pricing for both move in cleaning ( i just closed on the house) and then every other week cleaning along with weekly pool service they cancelled the first session 1.5 hours from the scheduled time which was at 1:30pm. The only option was for them to try to reschedule later the following week. With furniture being delivered the next day, plus I already departed work to meet them at my house this put me in a bind and not only did I not receive an apology when I cancelled their service BUT they only thing they could ask is if I still wanted the pool service..... Really???? Very disappointing read more

One star is too many ... and they haven't even come to clean! They did not return my initial call for an appointment, so I called again, only to be hung up on! Its really sad - there are some good reviews here, so I can only assume they are too busy (and rude) for new customers. read more