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    Epic Carpet & Tile Care

    4.8 (231 reviews)
    Closed 8:00 am - 5:30 pm

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Epic Carpet & Tile Care

    Carpet cleaning

    Grout cleaning

    Grout recoloring

    5 More Services

    Grout refinishing

    Re-grouting

    Grouting

    Rug cleaning

    Upholstery cleaning

    Epic Carpet & Tile Care Photos

    Recommended Reviews - Epic Carpet & Tile Care

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    Reviews With Photos

    That is the lip of the room that I told them not to clean because I thought the tile in there was already clean.
    Scott L.

    I am so glad I found these guys. Anytime I see a bunch of five star reviews I tend to be a bit skeptical but when I read them, they seemed to be legitimate. turns out they are. So glad I hired these guys. They did an absolutely amazing job on both my carpet and my tile. Professional, quick, thorough, and he even cleaned the tile above my fireplace that he didn't have to. And they called each night before they were gonna show up to verify the appointment. They were on time and friendly. I recommend this business to anybody. In fact, I'm calling them back because I couldn't believe the difference in the tile cleaning from one room to the next. I told them that I did not need it done in one room and when I saw the difference, I am now having to call back to ask them to come and do the room that I told them not to do. Excellent results!

    Nice big difference!
    Kathy D.

    Great service! Very good communication about when they would arrive. Very impressed with the hard work of Mike and the great outcome of the tile.

    Newly cleaned rug and couches.

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    6 months ago

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    5 months ago

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    4 months ago

    very satisfied. Timely and prompt service. They did a great job. Office staff was very helpful

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    1 year ago

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    2 years ago

    They were responsive to my request and showed up right on time. I will be using them again and highly recommend Epic!

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    1 year ago

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    2 years ago

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    2 years ago

    Great service and responsiveness. I will use definitely be calling them again the next time the carpets need to be cleaned

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    2 years ago

    Fast and on time. Not pricey. Alex was polite. He did not make a mess. I would definitely recommend Epic Carpet cleaners

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Cleaned the grout , neat work , was on time and value for money. I recommend the business

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    7 years ago

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    3 years ago

    Great service. Fair price. In and out quickly. They did a great job. Will definitely use them again.

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

    Will hire again. Wendy was great to work with and Gabe did an excellent job. Great value!

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    2 years ago

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    2 years ago

    Quick and dependable. Did a great job! They were flexible with scheduling when my Mother was having serious medical issues.

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    6 years ago

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    4 years ago

    They cleaned all the flooring in my house, tile & carpet. I would recommend as they responded fast & my floors turned out great.

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    4 years ago

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    4 years ago

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    7 years ago

    Business owner information

    Photo of Wendy S.

    Wendy S.

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    3 years ago

    Easy to work with, scheduled a last minute cleaning, did the job fast and professionally

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    7 years ago

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    Wendy S.

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    9 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    Awesome service! Was able to get booked right away. Day of service everything went smoothly, was very happy with cleaning.

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    4 years ago

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    11 years ago

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    8 years ago

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    5 years ago

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    Page 1 of 6

    Ask the Community - Epic Carpet & Tile Care

    Do you get cat urine smell out of carpets?

    We can certainly try! You can mark the area with a small piece of tape. When the technician arrives, he can spend extra time in that area. Sometimes the cat urine goes through the carpet and into the pad. It can even penetrate the concrete or tack… Read more

    Does your service include cleaning base boards?

    No sorry

    After cleaning the tile , Do you do sealing also?

    Yes we can deal for an additional charge.

    Hello! Do you also work with wooden floors?

    Hi, Thank you for your inquiry. Unfortunately, we do not work with wooden floors sorry. Thank You!

    What type of tile cleaning machine do you use?

    Hi, we use a truck mounted system with hot water extraction. Thank you!

    View All 7 Questions

    Review Highlights - Epic Carpet & Tile Care

    Spoke with Mike on Monday and they were out in time on Saturday to clean our (much needed) travertine.

    Mentioned in 34 reviews

    Read more highlights

    Sunset Tile & Bath

    Sunset Tile & Bath

    4.9
    (38 reviews)

    This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

    By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

    Floor & Decor

    Floor & Decor

    4.1
    (296 reviews)
    $$

    Joe was our salesman and was excellent in everything, he knew what he was doing, he helped us pick…read moreour colors, tiles, grout, etc for our casita bathroom Above all his customer service was top notch!!!!

    I love Floor & Decor, the products, the tile variety. This review is specific to the Phoenix…read moreCamelback store. Arlene was excellent and went out of her way to help locate misplaced marble tile. She was professional and knowledgeable, and I'm grateful for her help. The problem was management and follow through. I was told at checkout not to move my cart and that help would be sent to load the boxes of tile I purchased. As Edward completed a team meeting at the Pro Desk, I waited, employees and management just watched and I felt extremely uncomfortable. What makes this especially disappointing is that the cashier staff did everything correctly. They offered help, requested assistance over the radio, and set the expectation that support would be provided. Had someone simply communicated that no one was available, I would have handled the situation myself without wasting time or standing there waiting while being ignored. I am sharing this review because my experiences at other Floor & Decor locations have always involved a high level of professionalism and respect for customers' time. At this location, however, it was made very clear that unless you are extremely able bodied be prepared to do everything yourself, please don't expect support, even when it is offered. As both a licensed contractor and a woman, I found it unacceptable to be completely ignored by a room full of employees and management while struggling with heavy materials. I will be avoiding this location entirely moving forward and will instead continue to support other Floor & Decor stores that uphold the level of service the brand is known for.

    Epic Carpet & Tile Care - carpet_cleaning - Updated July 2026

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