I've gone to this location twice and both experiences were amazing. First time I was there was to…read moreupgrade mine and my dad's phone and it went well. The lines were long but they always kept us in the loop and reassure that they will get to us soon. As soon as my turn was up team associate Jolly and manager Paloma helped us through the process and even took time to explain any changes on our account. Second visit was to get my screen fixed and the same employees got me in and out of there quickly. They are very efficient and take pride in what they do.

Really wish yelp had negative stars. This location is not customer friendly. Went in there with…read morequestions about my account and when I walked in 2 guys were leaning against the phone cases, no greeting, but clearly saw me. I stood near the entrance just in case they were helping someone but they just stayed in their conversation and waited until i walked up to them and the heavier set guy between the 2 wouldn't even wait til i was done talking before cutting me off. Felt very rushed and rude and all he could tell me was to use my t life app.... Worst service.

My experience is rated 5 stars only because of my sales woman Jordan. She was very thorough with…read moreexplaining the plan and phone recommendations. The only problem I had was when I first went in the store and Anthony refused to let me buy a new phone because my ID was a photo of my driver's license. I had to get my husband from the car and have him show his ID (we have a joint Verizon account which I PAY EVERY MONTH). Thankfully Jordan understood what happened and was very apologetic and gave me the best deal fir my old phone. I highly recommend seeing Jordan as your salesperson.

Verizon 5G Home Internet provides lousy service in Las Vegas. I have had three different routers in…read morethree years. The router keeps failing. Why does Verizon 5G Home Internet use cheap hardware for routers? I would not recommend Verizon 5G Home Internet service in Las Vegas because this service is just plain unreliable and frustrating.

Dropped my phone and somehow disconnected my battery. Brought it in and Juju was a huge help. Fixed…read moreit quickly and efficiently.

8 years later I was here and I'm so glad they're still in business. I always went to them when…read moreneeding a repair and they always do the best job at a fair rate! Also so fast and efficient! Thank you gadget repair!

If I could give Boost Mobile at Vegas Valley and Nellis a ZERO I would…read more With no disrespect to the "company", I must question why they hire managers and especially regional managers. According to their employees, neither are in the store and to speak with one or the other and they do not leave a schedule for visits, nor do they check in with them after they leave the premises. In order to speak with a manager or regional manager, you must go into the store and make an appointment. It seems the employee could have taken my name and number and have one of them, preferably the regional manager, contact me at their convenience. This is the first time I have submitted a comment about this company, but, this time is different. My 80 year young Mother and 75-year young Aunt have been loyal customers for years, and have been mistreated twice, and spoken to as though they are beneath the employee. This time it stops! An iPhone was purchased from Boost Mobile for both ladies. The rep needed to "SWAP" the phones out from Android to iPhone. The rep told the ladies she will "ACTIVATE" my Aunt's phone but NOT transfer contacts unless she paid $45. The rep refused to activate my Mother's phone stating she received it in the mail, therefore, will charge her $45 to "ACTIVATE" her phone. My Mother wanted a specific color, not in inventory, therefore, the purchase had to be made online with the rep present. First, there is a difference between a SWAP and an ACTIVATION. Secondly, the phones were purchased at Boost Mobile but their inventory was shy of what the customer requested. Third, according to the PROFESSIONAL and KNOWLEDGEABLE Boost Mobile Call Center, the rep at that store should have completed a SWAP TRANSACTION AND TRANSFERRED THE CONTACTS AT NO CHARGE. Both my Mother and Aunt are going to the Apple Store to experience EXCELLENT CUSTOMER SERVICE! Apple is going to transfer their contacts from a Boost Mobile Android to a Boost Mobile iPhone, and at no charge, as it is throughout the US with the exception of Boost Mobile. I think federal officials should take more interest in elder abuse, and unethical behaviors. Charging when they shouldn't be charging, and simply too lazy to do their job. KUDOS TO MANAGEMENT FOR THE EXCELLENT EMPLOYEE TRAINING!

If I could give zero stars I would…read more I had been with you guys for over a year. Two weeks after getting my phone my text messages stopped working and I had called you guys and I was told that it was not your fault that it stopped working and you would not give me the manufacturers number to call and get my phone fixed. Fast forward to September 18th, 2019 I had called and cancelled my plan with you guys. I had asked if my phone bill for the month of September will be coming out and I was told no, then I double checked my bank account for the 2nd time that day it showed it pending when it didn't the first time I checked. Then it came out on the 19th of September 2019 which caused my bank account to go negative and two NSF Fee charges making my account negative $120. I had called again and asked if I would not only get the $50 but both NSF Fees given back to me and I was told yes and that I would get a call later on in the day on the 19th, I did not. So I decided to call today and see the progress of my refund. I was told that the $50 was put back in my account. It was not. I was also told that you would not cover my NSF Fees after I was already told I would get both of those one day before. I would very much like my money back. Today I talked with Robert and a Micheal who is apparently the highest level of supervisor that is there located in Puerto Rico, when I asked for a higher supervisor I was told no one was available. I do not recommend this company to anyone. You guys do not care about your customers. I have never felt more betrayed and attacked. You guys stole the $50 out of my account after it already being closed. Very disappointed with how you guys talk and handle situations with your customers.

Tuve una excelente experiencia. El personal fue muy amable y atento, respondió todas mis preguntas…read morey me recomendó productos de calidad con ofertas atractivas en accesorios. Además, repararon la pantalla de mi teléfono el mismo día. ¡Muy recomendable! Great experience with friendly staff and attentive, answered all my questions, and recommended quality products with great deals on accessories. My phone screen was repaired the same day. Highly recommended!

From the owner: We strive to offer the best experience and and make both the client and their phone a priority.read more

Alex was very helpful in changing my sim by calling the phone company…read more He even changed the sim tray for me. Definitely recommend Thanks

Called, got a great quote for screen repair, immediate availability upon walk-in, and 15 minutes to…read morefix. Super pleasant and convenient. Thanks, Alex! Free glass screen for checking in on Yelp was a nice perk!

Gadget mates helped me repair my broken phone/screen at a reasonable rate. No frills and they'll…read morealways try to work with you! All the techs at the eastern location are patient and well versed with tech. I haven't been to this location but if they're anything like the eastern one, I'm sure they're amazing as well. Go to gadget mates for all your tech repair needs!

This morning I woke up with a dead trackpad. I tried to research online anything to fix this…read more Unfortunately I was stuck. I went on Yelp and found GadgetMates. I was greeted by Evan and he noticed that the trackpad just needed an update. After the update everything was good to go. Thank you Evan. Highly recommend if you have any computer problems

So one day I was eating at Hobak and snapped a picture of dessert. I was eating my ice cream then…read morethe next thing I know, it melted and landed on the top half of phone... Ever since then I had trouble hearing a normal phone call and had to put everything on speaker lol. So I reached out to Kimbo and he saved the day. Even though they didn't have the speaker parts for an iPhone 6 back in the day so he went out of his way and switched out my defected iPhone part. After switching the parts and scraping the ice cream residue off, I could finally have a normal phone call haha!

This is a continuation of Erik T review since yelp wouldn't let me exceed over a certain text limit…read more I called Fones Gone Wild and told them that they did not resolve the issues and the phone is continuing to do the same exact things when I left it there to get "fixed" again. He told me that everything was working but it really most likely wasn't. I told them I will not send back the dummy phone unless they give me my refund. The associate told me that he would need me to send back my phone AGAIN to test it AGAIN and take it apart AGAIN to see what's wrong with it. I told them I have proof of it not working and they said it doesn't matter that they need the parts back. They really need parts back that aren't working ?? Seriously? I asked if I can keep the dummy phone and send my phone to my phone provider and see if they can do something about the complete mess Fones Gone Wild done to my phone. The associate told me "let me ask the boss man and see and I'll give you a call back"... todays date is July 23rd 2024 and till this day I have not heard back from them or ANYTHING. And on top of that till this day, I am still using the dummy phone due to my phone still not being completely functional at all. If I can give this place a zero star I most definitely would. I would love to give it a -5 star 100% this is definitely a scam place that you need to stay away from 100%. To be honest, I wouldn't even recommend this place to my worst enemy. Don't go to this place and stay away from it. Thanks for absolutely nothing Fones Gone Wild

I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)