You tell me - One star or two?
I didn't receive any service, even though they are open until 7:00 PM.
I pulled up to the propane station at 6:42 PM. Unloaded my two propane tanks to be filled. After waiting three minutes when it was clear no one was going to help me, I decided to call, rather than load everything back up and go inside.
I asked if anyone was working the propane station.
'No, Propane is closed,' she said.
'But you're open until 7. When did propane close?', I asked.
'At 6:45,' she said. 'Just now.'
That's customer service for you at the Oak Harbor Country Store. Whoever was filling propane today wasn't around at 6:42, 6:43, 6:44, or 6:45, so it's closed.
How convenient.
By the way, there isn't ANY sign or other markings indicating that 'Propane closes at 6:45'.
And if it were truly closed, why isn't the propane station locked up? Why is it possible for someone - at 6:56 PM - to just walk up and snap the photo I've attached?
Propane is so heavily monitored and regulated. Certainly this is a safety hazard to leave the propane station unattended like this? It's now 7:03 PM. The propane station is still open; nothing is locked up.
A woman from inside just came out and asked if I was hoping to get propane. I said, 'Yes.'
She said, 'We're closed. You'll have to come back tomorrow.'
I replied, 'Then you might want to lock all that up. It's a safety hazard.' I pointed to the propane station.
She called someone to come lock it up.
It's 7:07 PM now. Still unattended; still wide open.
It's been unattended, wide open, unlocked for at least 25 consecutive minutes now.
They call it Joke Harbor, for a reason, people. read more