I really enjoyed my first visit to Country Nissan. Great service and parts team. Answered all my questions and checked all my boxes on first oil change and tire rotation. Highly recommend them! Not sure why there are poor reviews as I thought the service and parts team was sharp, courteous and accommodating to me and I have high expectations as a car enthusiast. I've experienced some poor Nissan dealerships and this certainly was a great experience read more

Country Nissan - Car Dealers Near Me - Hadley, Massachusetts

Once the sale was made, and I went home to wait for my insurance to be switched over, I didn't hear back from anyone at this dealership for two weeks. I was driving around with a vehicle that wasn't registered for well over seven days. My insurance reached out to them with no answer. I reached out to them three times only be told I will call you right back and no one ever called me back. The sales person who initially helped me was gone due to a family emergency is what I am told. However, no one else from the dealership bothered to step up for him and finish his sale for me. Who knows how many other people were overlooked while he was absent. When asked how they could correct this issue I simply said that you've wasted my time and shown me no respect. How do you give that back? They had no response I do not suggest shopping here. read more

Booo!!!! They flopped down to don't get your car there town. I did get mine because my first experience buying a car from them was great. Things have change and I felt like I was in a zoo getting played but they had the car I wanted so I went with the unprofessional antics. Will not go back, that is for sure. read more

Each time I had my car repaired at Nissan something major would break shortly after the service they provided. I have no confidence in the service department. Go anywhere else but here ! read more

NO!!! READ ALL THE REVIEWS. I very seldom leave reviews, but I've never dealt with an experience as bad as this before. It was absolutely awful from beginning to end. Purchase elsewhere. If you've already bought a vehicle from them, have it serviced somewhere else!! read more

Ja Quan was a really helpful sales person throughout the whole process. He made sure that others were checking in with us if he had to leave the room to check in with other clients. He wasn't pushy and was very helpful explaining the features. He was in full contact the day I had to pick up the car and worked with me to make sure my insurance was set on the new vehicle in time for pick up. While the wait time was a little long overall, the entire experience was pretty quick. I looked at the car on Saturday and left with it on Monday. Overall really good experience. read more

Poor experience, asked for a lease quote, never got one. Sad, Jason great, but no longer there. Sales manager, James, never got up to meet me or help? Staff is lazy and acts with no respect. Sales person was sick and kept coughing on me with no mask? I've been a customer of this dealer for 3 years, but no more. Stay away, they are very unhelpful and act like they don't care about your business. No follow up and lied about sending me a quote which i never got. Sad and unacceptable. read more

In the last two years, the service department has been different. I can't go in for a simple oil change without the service person coming back to tell me I need several more things done. Most of the recommendations are for maintenance that doesn't need to be done at the mileage they are advising me to do. On my last visit, they recommended a coolant flush because the coolant was low. This is exactly what they said to me when I was there two months earlier and I had it done then. So either it wasn't done or they are just upselling. When I told Heather to have them cap it off she said they had I checked before I left and they had not. Even though it was acknowledged that the service was done the paperwork said I had declined the recommendation. The new service manager was very responsive to my concern and said he was hired to correct some of the problems that the service has been having. I hope this is the case. read more

Awful, they can't keep a financial person there so your car or truck doesn't get completed and you call and email them and they ignore you. I would never do business with them again. There logo is something like the best experience ever, you got that right. The owner ignores you also, what a place! read more

The service department has major kinks to work out. My 22-year old daughter brought my Rogue in for service (oil change/inspection sticker). I gave her the money for those services. I received a text from Svetlana at Country saying I'd be updated on the work on my vehicle. Instead my daughter, not the owner, was told the vehicle was "unsafe to drive" & ended up with a $404 invoice which Country was nice enough to put her on a payment plan for. Why was it unsafe? Needed new wipers. Needed an alignment. Needed a new air filter. Also needed new brakes ($540) & a new micro filter ($80) but my daughter was having a panic attack by this point & declined. Country should have called the owner. I drive for a living. This was not an emergency situation. They took advantage of a non-car savvy young woman. They were nice enough, when I called to complain, to offer a refund on the alignment. Sadly I'm still waiting 8 months later. Bad news for country is I'll pass on that Titan XD I was considering as well as the Altima. Good news: the 2022 Elantra & F150 are sweet. read more

Country Nissan - Contact the customer or not. - Car Dealers Near Me - Hadley, Massachusetts

Shopped for a new car on Nov 30. Put a $500 deposit on a car with the understanding we would sleep on it. Next morning we decided against the purchase because we were lied to by sales reps concerning warranty's and much more. We really did not like the car we were pushed into. Called several times to get out $500 back, were told it was in the mail. It's Dec. 29 and still no refund. We have a complaint into the MA Attorney General. Stay away from these lying thieves. Ended up buying same car, different color at Curry Nissan in Chicopee! Had no problems and dealt with awesome respect! You're not gonna love it at Country Nissan!!!! read more

Kayla was awesome and very communicative. She kept us up to date with everything and made sure all of our questions were answered. Awesome service. I will definitely be coming back to this Nissan for service. Least painful dealership experience I have had! read more

Disappointed, hurt, frustrated, feeling abandoned, and angry are just a few adjectives to describe my recent experiences at Country Nissan. Just 3 months ago I bought a used car during one of their promotional sales. I got a car that had been traded in, and should have known that they didn't have time to really examine it before selling it to me. They passed my inspection, but the first week I had it my back coil springs broke off while driving. They fixed it. The next month my front coil springs broke before I was about to get on the highway making a huge BANG. They made me fix it using the Gold warranty I had bought. Cost $250 I didn't know Id have to pay as a deductible. ( Each time I use it ).This month my muffler went causing it to sound like a jet taking off. I went on a Thursday- you have to make an appointment. I went Friday. Its not covered under my warranty. Going to cost me over $1000, plus my tires have dry rot. I'm in tears. I'm over 60 years old, live alone on a very limited income. My monthly car payment is $306, my car insurance went up, and I am paying for the warranty. I can't afford my car breaking down each month more than the used car I traded in. They came outside to tell me- " We will figure things out, we will work with you. We will call you". It was the weekend, and a holiday, but when I tried to call I was given excuses, or put to voice mail. I went back the following Tue. They wanted me to apply for a line of credit to help pay for my car to be fixed. I just wanted to surrender my car. I feel so cheated, disrespected, and miserable to think that what should have been a happy moment for me has turned into a nightmare. read more

I would give this place less than 1 star if possible. I was looking to buy a new car when I found Country Nissan all over tv. I went on the website and found a used Nissan Rogue with very low mileage. I went in and test drove it, and my sales guy kept pressuring me to talk financing. When I finally sat down and told him my budget, he kept pushing that I could afford more when I really couldn't. I decided to purchase the vehicle, and within 1 month of owning it, I was having serious transmission issues. I brought it to Country Nissan for them to stick me in a small Nissan Versa for a loaner car. It took them over a month to get a new transmission and replace it. Once I finally got it back, no more than a month later, I was having transmission issues again. Long story short, I brought it back to Country Nissan over and over again (8 times to be exact) to have my transmission replaced and I spent more time driving a small Nissan Versa loaner car in the first year of owning my car than I did my actual car. Each time took a month to investigate what was happening, for them to just say a part failed internally, have to order a new transmission, wait for it to come in, and install. I was paying an absurd monthly payment for my car to not even drive it. Finally, I gave up, and when my car started driving weird, I put it off because I didn't want to deal with Country Nissan anymore. Not only did they take forever, but every time I brought it in, I magically needed $1000+ in repairs somehow. Eventually, I started going elsewhere, and one day, my transmission blew all together. At this point, I was told they would no longer replace it for free, so I traded the piece of junk and bought a Hyundai from somewhere else that I've had 0 issues with. read more

Every time I go to Country Nissan it feels like a money grab and they didn't disappoint today. I brought my car in for a recall and reported that the door open button on the drivers side was not working. They took care of the recall and charged me $160 to tell me that the door needed a $350 part. They basically charged me to tell me what I had already told them. Additionally, of course they found $4,000 worth of other issues that required service. They assured me not to worry though because they have a great payment plan. Every time I go I say it will be my last but this time it's for sure. #Carlacaresaboutmoney read more

I've had the worst experience with Thai dealership . We leased a rogue and returned it at the end of the lease time frame . They didn't report we returned the car for over 30 days . My husbands credit score dropped by over 40 points . I called to complain to financing and the dealership , had to go to the dealership in person and was assured it would be taken care of . The manufacturer blamed the dealership. The dealership blamed the manufacturer . They did not give the appropriate ppwk upon return of the car . They didn't give me the statement they made the error to resolve the issue properly ( this was last spring ) and his credit was not restored. This was not my first issue with them regarding this vehicle. poor repair work . poor communication to get the vehicle back from maintenance . I would never do busienss with them again. read more

I'm torn- bought a used 2015 a few years back and recently bought a brand new 2022 in March of last year- the sales team was amazing both times- however their maintenance and repair shop needs some serious help- my new car has has a few oil chamfes and they still haven't set the automatic light to trip when it needs an oil change that's not that big of a deal but my 2015 my senior in college now has- she brought it in for a weird clank/ rattle noise- first time 1500 dollars a loose heat shield/ and alternator issue- but noise still there bring it back"different heat shield" 500 more and still the noise! take it to a small town mechanic- broken caliber on her brakes!! could have been a dangerous situation- so 2000 and not fixed??? and something that could have been awful!! hesitant to keep the new one and have my service done here---which is sad - love the car and again sales team was great! Service?? Go else where- read more

I am in the market for a new car as my soon to be wife's lease is set to expire in August. I went on-line and searched several makes and models of SUVs and came across Country Nissan. They came down on the price 800 dollars, but insisted that was contingent on financing through them. I decided that was okay and gave them the green light to move forward with the sale process... Well long story short, they sold the car the next day knowing that I was going to purchase it and then did not get back to me until a day later saying they unfortunately sold it. They ran a credit check which lowered my score for nothing. I would not recommend buying a car from this place. At least it saved me a four hour car ride from driving up from PA. read more

Every time I have brought my time in for service here I am so impressed. I am a 21 year old female and other car places do not treat me as respectfully and professionally as this business! Plus, its a woman owned business which makes it even cooler. Everything is explained and I can tell they make an effort to help you choose the best price/product/package for you and your car, which is great as I am younger. read more

Unbelievably the most unprofessional car dealer I have ever delt with. I bought a used vehicle with a trade in of my vehicle and said the car was a great deal. Got the vehicle home and found a heavy scratch on the passenger side. They spent 4 hours with fix-a-dent and the repair looks like something a high school student would try one their first attempt. I got some time to spend cleaning the car, clay bar. and found three other damaged areas on the passenger side. Can't believe that they weren't upfront about the damage, especially at the price they were asking. They also told me that this was the only car in the range I was shopping. After I spent time looking after I purchased the car, I found out they had three other identical models in stock. I also checked another dealer 30 miles away and they had two models of same model for less money. They were going to sell their model to get rid of inventory. I would never recommend this dealer to anybody looking for a new or used car. Typical"Used Car Salesman" read more

Traveled 3 hours to look at a used vehicle and was not at all disappointed. I was greeted by Jason a sales rep who was down to earth and not your typical aggressive salesman. He went above and beyond to make sure I was happy. Overall best car buying experience, after visiting several dealerships in my own area I can say it was truly worth the ride!! read more

Waited over an hour to just get to the paperwork guy after we signed and paid. Whoever the paperwork guy is, has no sense of urgency.

Customer service in the service department sucks. I went in today and before I could say what I wanted one of the customers services that was sitting from her station started screaming nop we can help you if you don't have an appointment cause we are book. excuse me during the pandemic I went with no appointments and they took me right in. there were no body on the parking lot. So I took my business down the road to Auto express that they took me in with no problem read more

I just bought my Nissan rouge a month ago from the Nissan in Hadley and during the first snow storm the heat started making a weird sound. So after only having the car for a month I had to bring it in to be fixed. 200$ later and supposedly the problem is fixed, but after reading all the reviews I'm not hopeful. Then I leave the Nissan and find a scratch on my steering wheel is this a joke! I will never bring my Nissan back to this dealership again. I just buy a 2019 car have to bring it in for a 200$ repair and then the steering wheel is scratched come on! None of this should have taken place! read more

Country Nissan - Steering wheel scratch from the Nissan crew - Car Dealers Near Me - Hadley, Massachusetts

Great experience working with Jason and the staff at Country Nissan to purchase a new vehicle. They explained everything thoroughly and made the process seamless. Can't thank them enough! read more

Despite Nissan Leafs being hard to come by, I would much rather take out the effort to go elsewhere to take my business to a deserving dealership that can show me some respect. As a current Tesla owner, I was interested in seeing what other electric cars are on the market to eventually replace my daily commute gas car since I want my Tesla to last longer and use it as exclusively as a vacation/roadtrip car. Its not about the money. Its about the fact that the performance plus model I have is no longer released so it will be irreplacable by the time it dies for good. Thusfar, I've gotten a chance to check out the Chevy Bolt but wanted to see how the Nissan Leaf compares since range isn't as big of a concern for daily commuting of 70 miles. So while I had 40 mins to wait charging my Tesla across the street, I went to browse the Leaf inventory and get some more information. I was honest to say I was in the middle of a roadtrip right now so I am only browsing for research purposes. Just when I thought the second representative I spoke to was grabbing the key to go give us a better look of the interior, he walks off without notice to answer a phone call. That's fine, things come up. But after the call he sits down at a different desk to help out another couple that strolled in. Practically the same thing happened with the first rep we spoke to about interest in a closer look at the Leaf. Goes to "get the key" and ends up with a different customer instead. Please do not bother asking me "what will get you to make a switch over to one of our cars?" if I cannot even be given the time of the day to learn about your products. As a consumer I would like to know what I am spending my money on instead of blindly handing over my money. read more

My wife bought her 2008 Altima Hybrd from Country Nissan. Our salesman was pretty nice, but their service department is not so great. It is very difficult to get an appointment on days that work for us, we always have to work into their schedule. Recently after waiting for a week for a part to come in that they told us was going to fix a problem, it turns out that the part did not fix the problem. To me, the part they ordered didn't seem to make sense, and I'm not even a trained mechanic. We're seriously considering taking our service business somewhere else. It is 4/29/09 and I am back to edit this review and change my review from 2 stars down to 1 star. After 2 weeks of my wife's car being at Country Nissan for repairs, we have it back. The car appears to be fixed, although we've only driven it home (about 30 minutes). When we picked up the car, it looked like it had been parked in a field for two weeks... covered in pollen, dust and bird poop. I looked at the service clerk and said "You guys couldn't even wash it?", figuring it was the least they could do after the multiple delays. He blamed it on not having an extra person in the reconditioning department. He did offer to wash it next time we were in for service, but that is not going to happen as we will never return to this car dealer... not for service and DEFINITELY not to buy another car. Ever. I had called yesterday to speak with the owner of the dealership and was told she was "with a customer", so I left my name and phone number and a message asking for a return call as I was an unsatisfied customer. When we picked the car up today, I asked to speak with her again and was told she wasn't there and no one knew where she was. I asked if she received my message yesterday and the receptionist told me she did deliver my message to her. This means that the owner chose to not call me back. I probably shouldn't be surprised. Additionally, yesterday I talked to the Service Manager named Larry, to advise him that the rental car they supplied my wife with as a loaner (a car worth about 1/2 of what my wife purchased with them) smelled like cigarette smoke. He assured me he would call the rental car agency to see if they had something nicer and less smelly for her. After not hearing back from him within an hour or so, I took it upon myself to call the rental car company. They told me that they had not heard from Country Nissan, nor was there any notes in their system that Larry had called about this matter. So someone lied to me. Another example of his stellar customer service. In these "tough economic times", you would think folks involved in the automotive industry would do everything they could to keep their customers happy. This was not a $15,000 car we're talking about, this car was nearly $40,000! And this is how we're treated? read more

We purchased a 2019 Nissan Rogue with the friendly guidance of "Personal Purchase Concierge" Nick Movchan. He was very knowledgeable about the product, and made what is usually a stressful exchange transpire very smoothly and easily. Highly recommend seeing him when you're in the market. read more

In July of 2010 I purchased a 2008 Nissan Altima SL. The car immediately failed inspection due to poor rear tires. This honestly should have been my first warning, but they replaced the tires, and the car then passed its second inspection so I mistakenly thought all was well. Fast forward to Feb. 2011, my car starts to make a terrible sound upon start up and acceleration. I took the car to Midas for brake work and both the technician and my father (who is also handy with cars) told me that the transmission sounded bad and that it needed work. I took the car to Country Nissan, leaving it there for 2 days for the technicians to "look at". My transmission is currently still covered by their "supposed" powertrain warranty. They told me that there was nothing wrong with the car and charged me a $95 diagnostic fee that I was forced to pay to get my car back to basically do nothing!!!!!!! Unhappy with this response I took the car to another service center in Springfield and they immediately diagnosed the problem and my transmission was fixed, free of charge according to the warranty. The car sounds great and runs smooth now. Please, please please avoid these crooks. They don't want to honor warranties and are only out to get your money. I was warned about this dealership and didn't listen. Don't make the same mistake. read more

There's something about the predictable canned lines, slick sales techniques and borderline deception of car dealers that has always repelled me. Until now. Faced with the reality of the long winter's toll on what was previously a little spot of rust, and the realization that the growing hole would likely not pass inspection, I gave myself until October (inspection month, plenty of time) to purchase a replacement vehicle. I did my homework...lots of online research to narrow my field of options before ever visiting a dealer. But once I did, I was reminded why I hate them so much. One after another, they unloaded their bag of tricks..."Yes, that car you saw on our website? It's still available, here are all the details, come on down and drive it." but upon arrival, "Oops, sorry it just sold this morning. Why don't you tell me what you're looking for and we'll see what else we have?"....at another dealer, after a test drive..."The couple over there is waiting to buy this, but you have first dibs, but you have to buy it now."...and on and on and on. Hours of waiting around for no good reason, way too much pressure, until Country Nissan. I never once felt pressured to make a decision by the salesman at Country Nissan. I felt like they heard me when I said that I don't respond well to pressure, that I don't make rash decisions, that I was not in a rush to buy, and that I would wait for just the right vehicle at just the right price. They kept in touch and let me know anytime they took in a vehicle that might fit my description, on more than one occasion even offering to let me come check it out before they had officially listed it for sale. They had my wish list with them at the monthly auction, just in case the right thing came along. Eventually, someone traded in what was to become my next vehicle. From there, the purchase process was smooth and I already had established a level of comfort with my salesman so I felt like I was in good hands through the formalities. The one exception being when it came time to meet with the finance manager. He seemed like a perfectly nice, genial guy...but the slick linking of reduced finance rates with extended warranty purchases was off-putting. It just did not seem genuine, and I'm not convinced that he was being honest when he said that the third-party financier would only give me a lower rate if I bought Nissan's extended warranty. This piece of the process was unfortunate and left a bad taste in my mouth just when I had finally convinced myself that I was making the right decision in purchasing this vehicle. It made me briefly second-guess everything and ultimately it ended the purchase process on a sour note. I left feeling manipulated and uneasy, which was really too bad. read more

After my car spent over 5 days simply sitting at the shop because they were claiming that it had an issue that would cost $850 and the part would need to be shipped which would take 3-5 days, I decided to get it towed elsewhere because they also decided to start making threats. Turned out the issue was INDEED the battery all along ($140 fix), which is what I expected and said it probably was bc of the age of my vehicle and the fact that the computer within the car could not be defected that quickly and it not be under some form of warranty or had been recalled. They also continuously harassed me making numerous phone calls to my phone, claiming it would be impounded, amongst other things, to the point that I have reached out to Nissan Consumer Affairs, and they are now on the case. I wouldn't send my worse enemy to this place. read more

Bought my wifes car in for an oil change under a Nissan service plan that came with the car. An hour and a half later I am still waiting. There is food and a nice waiting room but really an hour and a half and still waiting. They fixed a loose heat shield for free so the visit was not a total loss. While waiting I wandered around the lot and saw a truck I kind of liked. I also spent some time BSing with one of the sales guys and found out he was a fellow Veteran. He made no attempt to sell me anything just good conversation. A week passed and I was in the market for a new truck so I contacted the sales guy, Joe and made an appointment to stop in to have my trade looked at. I showed up a half hour early and Joe was working with another customer. Another salesman "offered" to take me on a test drive, this guy was the worst type of pushy. Luckily Joe was there when I got back to the dealership. I ended up getting the value I wanted for my trade and picked up the truck the next week. The truck ended up having a defective hinge on the back door which caused it to not open correctly and caused damage to the door the first time it opened. The dealership took the truck back and fixed the door. I was very disappointed it took two and a half week to get it fixed. Joe kept me updated the whole time So I have mixed feelings about the dealership. If you go there ask for Joe read more

Country Nissan - Waiting room - Car Dealers Near Me - Hadley, Massachusetts

I am just one of the many, many reviewers who are advising everyone to STAY AWAY from the Country Nissan. I pay extra every month for a tire protection plan and went to Country Nissan to have a tire replaced, per our agreement. Country Nissan claimed to have lost that agreement insisting that I did not pay for that plan and were going to make me pay for the tire. Luckily I had a signed copy in my car for proof. We are now going on day 3 of them having my car (literally for a new tire and to fix a minor scratch on my rim). When I got there, they did not know why I was there (even though they contacted me to set up the appointment for that day) and later that day (I dropped off my car at 8:30am and they called at 1pm) they called me again to ask which tire they were replacing. Please note that the damage on the tire was described to me as "pretty extensive" and I, myself, knowing nothing about cars could easily figure this out. We are on day 3 now and they still are unsure of when my car will be finished. They were supposed to have everything ready for my car, which is why an appointment was made to bring it in. I will definitely never be going back to this dealership. I wish I had checked yelp before bringing it in. read more

Long wait and little mask wearing but otherwise fine service. Wish they would all wear masks inside!

Great Salesman. I was looking to trade in my car and Jason showed me the options within my price point. Did not try to upsell or oversell. I appreciated that he took the time to listen to what I was saying and helped me find the right car for me! Thanks Jason. read more

I purchased a 2009 Nissan Cube last year at this time and had a good experience in the way of dealerships. I got a great deal on the car, the sales staff was professional and nice. I was already financed through my bank making me a cash buyer. They worked with me on my last minute trade and the delivery and finance department were outstanding. I went in again yesterday to purchase a 2007 Nissan Frontier hoping for the same good experience and was very disappointed. The dealership has changed a lot during the last year. I once again was financed through my bank and was a cash buyer, they lost my business permanently and the sale within two hours with the back and forth on the price of the vehicle. They simply would not budge on the price of the vehicle. I researched the vehicle before I went in and new exactly what it was worth, they were way over priced by about $6000 . They kept insisting that they were competitive with their Internet price taking about $2000 off the list price, but because the list price was so ridiculous they were not competitive to begin with. They never once bothered to ask if I was interested in something else or what I was willing to pay, they just stuck to a certain price and would not go lower. The salesman or manger his name is Matt was very condescending, rude and arrogant, I was happy to walk out of there when they said "Sorry, I can't do anything for you." I was going to walk out twice before this point but they kept wanting to talk to me, trying to convince me that I was wrong and they were right. I have purchased over 10 cars in my life, all through dealerships and have never had this happen before. The experience overall was absolutely horrible adding to this was the new "atmosphere" of the dealership. They have a lot of young girls dressed in heels and slacks opening and closing the doors for you, and I noticed only men were making the sales. This to me shows the values of the dealership concerning diversity and sexism. There were very few people outside of the 20 something age bracket. It was much more diversified and pleasant last year. In summary I believe their new values are 1) We only want young people to work here, 2) Only men can make sales, and 3) We are always right and refuse to work with the customer. There were two other groups of customers in there when I was there, one walked out (after the talk with Matt), then we walked out and the third group was ready too. Stay away from this dealership, it is a waste of time! What a shame and what a difference a year makes! read more

As a long time customer I was extremely disappointed! I recently noticed that my muffler pipe was hanging down so I called Country Nissan to see if they would look at it for me and let me know if it was just a quick fix or an expensive one. I waited for about an hour in which my car was undergone a multi-point inspection for free and after the inspection was finished I was shown an inspection sheet in which the recommendation was to replace all exhaust hardware and all exhaust gaskets FOR $2,286.50!! and the Muffler\Exhaust/Mounting was listed as OK! Under most circumstances I would have accepted the quote but considering I just had my car inspected two weeks earlier coupled with the fact that they did not put any details into the quote, I decided to get a second opinion. I drove down the street to Munro Auto Service whereas they inspected my muffler, explained that it would be best to replace muffler but that it would be okay to drive for now. I asked if the repair could be done that evening. They ordered the muffler for $329.00 and charged me an hour of labor 93.75 and it was all done in an hour! I would recommend that you keep this in mind when you evaluate the Country Nissan service. read more

Such an easy way to buy a car, my wife and I have now purchased our 8th vehicle from Country Nissan. My friends and family have all found that it's as easy as anyone could make it to buy a car from these guys. If your thinking about a new car check it out and you will see what I mean! read more

The car buying/leasing process can be very overwhelming. After shopping at several other dealerships and intimidated by rude salesmen, I was very pleased with my experience at Country Nissan. Jimmy was my sales person,and was not only patient, but took the time to explain both the buying and leasing options on more than one vehicle. There was no pressure or rude "car salesman" behavior from Jimmy, once I narrowed it down to two vehicles He made sure I understood every detail and took the time to find the best option and price for me. He also made the whole process run very smooth once I made my decision. I have since sent my parents and friends to Jimmy I highly reccomend him, and will make my next purchase/lease with him as well. read more

I was contacted by Country Nissan when looking to purchase a Leaf. The emailing back and forth for initial contact was one of the most frustrating experiences in quite some time. The "internet specialist" Rose couldn't seem to keep track of the conversation or even be bothered to read the email chain up to that point when replying. It felt like every reply was starting the conversation over again. Right off the bat I informed them that CT has a $3,000 rebate on the Leaf that is only for CT dealers and that they would have to beat my current best price by at least $3,000 to make up for the loss of this rebate and that it may not be worth their effort to continue with me. They swore that this would not be a problem and they could do so. So I agreed to review quotes. My best CT quote was $30,100 before incentives for the car I was looking at and was upfront with this price. They said no problem and sent me a quote for $23,000. However this was after all incentives and even said if I was not a MA resident the $10,000 rebate included would not apply. Making the car actually $33,000 before incentives. I pointed this out and reiterated that the CT price was before incentives and that this is actually $3k higher without considering the rebate I'd be losing in CT. This email chain went back and forth several times with Rose saying each time they would have no problem beating the $30k price and each time sending quotes with the MA rebate and pre-incentive prices well over the $30k price I already had. In all I can't say if they are just really bad at their job here or were specifically trying to deceive me with a low price using rebates that we already determined were not relevant in this case. Either way I wouldn't bother wasting your time here. There are plenty of other dealers that will at least pay attention to what they are doing read more