To be fully transparent, I posted this (same) review on another review site, also…read more
It was Monday, the 5th of October, at about 2:00pm. Six of us, three couples from Maryland, had traveled down to spend two days in the Sperryville (Skyline Drive) area, to relax and enjoy each-other's company; we planned to spend a couple hours at The Copper Fox Distillery. It was a beautiful day as we walked in the building, a very dark, dank, empty place. Looking around, we looked out the open back door and saw people sitting outside at tables. In front of a brook, there were perhaps twelve tables, about half of them occupied, and there was an empty four-top in the middle, but no servers around. We moved two chairs (from the far-left of the area) to the table and prepared to sit. A server came out of the building, walked right up to us, grabbed one of the chairs, and said in a very loud voice "why do you think you are entitled to move my chairs around!", taking the chair back to the table it came from, and grabbing the other chair. I said, "look, we came a long way to your place to enjoy ourselves, why can't we sit here"? She said "there is not enough room on that table for your drinks" and I said "no problem, we can deal with it". "No, you can't sit here" she said, "sit there", pointing to a six top way over to the right, out of the sunshine, not really within view of the brook, and went inside. Two of my party said "let's just leave", a couple at the next table was shaking their heads, and I followed her inside. A discussion ensued, where I asked her why we were having such a problem; we came a long way to enjoy her place... and she began raising her voice, yelling at me how she knew what good hospitality was about (???) and much more. I said something I regret. I went outside to retrieve my group and leave, and their first words were "why in the world was she screaming at you"? None of us had ever been treated like this (from the very first moment we arrived) and we were extremely disappointed. Apparently, the customer is not always right, and we were left not understanding how such behavior could be tolerated from an employee, or how such a thing could happen.