My first time experience here was terrific!! Not only did I get my prescription (necessarily)…read moreupdated, but they were also SO helpful in getting my new glass lenses updated to my specification. I especially want to thank LuAnn, who assisted me with my new lenses and made sure I got what I needed in time for a trip out of town. I was VERY happy when I left there today!! Kudos!

I used to visit Doctor Komm here for my vision needs years ago…read more.... He was also my father's optician when he was alive, and I also listened and valued my father's opinions. Changing doctors to "see" Dr. Komm was a god send! He made me laugh, listened to my concerns, and always had the time to see me regardless of his schedule of patients! I would *Highly Recommend this Vision Doctor to anyone*! After all - we all have to take the time to *SEE*! Two thumbs and ten toes UP!!!! :)

I have been going to Gary Optical on and off for years. They have always been very professional and…read morego out of their way to meet the clients needs. About a year and a half ago I returned to Gary's after moving back to Lewiston with a new script. I explained to Gary that I was going out of town for the Christmas holidays and really hoped I could get the new glasses since I was having difficulty with my current script. This was on a Wednesday and I was leaving on the following Monday. I picked up the new glasses on Saturday. Another time the lens fell out of the frame and the screw was lost. It was late in the day and I got to Gary's about 5 or 10 minutes after they had closed. The lights where still on so I knocked on the door. Gary let me in and fixed my glasses within 10 minutes. PLEASE TRY THEM OUT. YOU WON'T BE SORRY.

Gary has been my optician since I was 5 years old. He, his staff, and Dr, Komm are all fantastic. I…read morelive in Buffalo, and it is not convenient for me to head to Lewiston, but I can't imagine going elsewhere for my glasses.

I am a new customer at George Optical and I am so happy to have found them. Located on Pine Ave in…read moreNiagara Falls, it is wonderful to have an experienced and friendly team combined with a great selection of frames. George Optical carries well-known names such as Ray-Ban and Oakley, Gucci, Dolce and Gabbana, and more. New to their selection is the Salt brand which is also a great quality brand but possibly not as widely known to this area (yet). There are great options in all price ranges, also a great selection of frames for kids. I have purchased a great pair of Ray-Ban sunglasses, as well as a gorgeous pair of Barton Perreira glasses, and I, am very happy with my experience from start to finish.

It took a month for my glasses prescription to be available. I had to wear a different prescription…read morein my glasses and sunglasses. This caused headaches every day. They don't care as long as they get their paycheck.

My husband and I love this place. The providers are incredibly kind and patient. We never feel…read morerushed and always feel like our voices are heard.

I've worn glasses for many years but never have I had any better experience than with my recent…read morevisit to Wheatfield Eye Care. I had made calls to several different places being told they were mostly booking 2-3 months ahead. As I just lost my glasses, and my last prescription was too out of date to use again I was in a huge hurry to order glasses for driving, etc. Wheatfield Eye Care fit me in only having to wait 1 day. I was examined by Brunilde Matuszak, O.D. She, and her husband Brian, are both on staff to do examinations at this shop they own. Brunilde was very thorough and patient, taking the time to compare different strengths as many times as was necessary to ensure I received the very best prescription. She also explained all she was doing as she went along, and made me feel very comfortable at all times. I received my order just a few days later and am just thrilled with them. I'm convinced it was Brunilde's thoroughness that has provided me with the best vision I've ever had. Thank You so much for making time to take care of me so promptly. I suggest anyone in the market for an eye exam, or eye glasses/contacts take the time to go see these folks. You'll be glad you did!

I've been going to Thomas Turtle for a while now - whether it's for an eye exam or to get new…read morecontacts. They are friendly and make you feel comfortable when visiting. I just went for an eye exam today and it went smoothly. They don't say "Trust your eyes to the turtle" for nothing! Thomas Turtle has multiple locations in the Buffalo area - check them out online!

I accidently stepped on my glasses, bending the frames and breaking the hinge springs. Although…read moretotally unrepairable, they replaced the frames free of charge as a courtesy although the warranty had expired. Friendly , professional and focused on customer satisfaction. I will go nowhere else. THANK YOU.

I've been going to Dr Hardgrave since I was very young, and I've always appreciated how kind he and…read morehis staff are; they know all their patients by name, and they are all genuinely nice people! Dr Hardgrave is an Opthamologist, so he specializes in eye disorders/ diseases, as well as routine eye exams.

My mom and I have been patients of Dr. Hargrave's for many years; in fact, he found my mom's…read morepituitary brain tumor which could have caused her to go blind. He is absolutely excellent at contact lens adjustment. At other practices, I have to go 2 or 3 times to get the fit for hard contacts right, but he gets it just right on the first try. They are also very accommodating, very personable, and just good hearted people. Can't recommend enough!

Unless you're willing to cancel your entire day to go to an appointment.... Been waiting for 1.5…read morehours and still waiting

Called there for an exam and potentially a touch up on my lasik that Dr. Endl screwed up 20 years…read moreago and the Secretary kept pushing me to tell her what my insurance information was. My guess is since everyone in WNY has had lasik and they can't claim fame to taking care of the Bills or the Sabers anymore, they're greedy for money. Who in the world turns cash down?? They'd get less from insurance! Place has lost its integrity.

Been with them for years, and not happy with the customer service lately. I notice that they treat…read morepeople who have insurance plans a lot differently, than those who on ODSP. I have been on both ends. And it's disgusting. ALL customers should be treated with respect and dignity. You never know what someone has gone through and being treated less than, is just NOT ACCEPTABLE.

I would give a minus one if I could. WORST experience I have ever had. So many excuses and flat our…read morelies. 6 times the glasses were sent back and still not right because the office and/or lab screwed up. Optometrist gave RX ot did not come back right then another person who claimed to be an optometrist looked at eyes, took measurements and changed RX now the lab is completely confused. Left with no glasses and finally got a refund foe glasses only (which was another screw up) and now I have to pay out of pocket for another exam. I am a senior and $100 is a lot fir me. Terrible place, don't go