This place is awful, brisket is literally rubber. If they made tires out of brisket and sold them I'd never need to buy tires again. This place is a staircase below Applebees read more

Worst place I've ever been. The service is slow and the place is always dirty. They have lots of people in the building but all they do is talk in their little spot and hardly check up on you. When I finally got sat down by the host I got no silverware and it looks like they don't even wrap them in napkins for you like most dine in restaurants do. They also give such expensive prices for such bland food. My waiter I think her name was Brynn did not seem like she wanted to be here. Seems like she wanted to get my order done and move on to the next person without caring about making me feel welcomed to be here. I did not feel welcomed nor will be returning. read more

My food taste good but when we got home realized my boyfriend didn't get his two sides just got chicken fried steak by itself.

Great little place.  Food was fresh.   Ordered the Cobb Salad.  It was freshly prepared served with fluffy yeast rolls.  Our server, was professional, competent yet friendly.  The cat fish was crispy served over french fries.Great place for down-home cooking.  I go here for lunch on occasion, especially when I need the oil changed in my vehicle. The menu has lots of options, and the portions are pretty large . Lunch hour can get crazy - be prepared to wait for a seat - I'd recommend getting there by 11:30-45 to beat the crowd. read more

Cotton Patch Cafe - Comfort Food Near Me - Greenville, Texas

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I will start by lavishing praise on my server. The gentleman was so very attentive, responsive and pleasant, I am sure his positive vibe is partially if not majority responsible for the three stars I am giving this place. My family and I wandered in here during a break in our holiday road trip. Admittedly, I was expecting an all day breakfast type of establishment based on the name. Nevertheless, the noon day menu offerings enticed me enough to stay. I was famished so, we tried quite a bit of items. The complimentary bread basket was awesome. The Texas sized onion rings were pretty good. The fried green tomatoes weren't terrible albeit sliced too thick for my taste and a bit on the greasy side. As for sides, the mac and cheese was mediocre but the green string beans were tasty. I liked how they had the sliced onions in them. The fried fish and shrimp could have been better seasoned but the fries and hush puppies were satisfying. We order a couple of desserts a la mode that were nothing to write home about but the accompanying ice cream was delicious. read more

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I came alone and was completely ignored by waiters, so I left without being noticed.

My wife and I ate here for lunch today. Our server was attentive and took our order quickly. Our drinks were served to us fast. We both decided to have the fish and chips. I received a salad with my meal that came out while we were waiting for the rest of the meal. The salad was crisp and tasty with bleu cheese dressing that was really great. Then, we received our meal and things changed rapidly. The fish that came with the meal looked like large corn dogs, huge amounts of breading covering a small amount of dish. It had been deep fried, of course, but it was greasy. There was so much breading on the fish that I peeled off most of it and it filled up the bowl that my salad came in, heaped up. I can not even imagine trying to eat that much greasy breading. The fish itself was fairly tasteless so I guess the main attraction was supposed to be consuming piles of greasy breading. If this is how the cooks are taught to prepare fish for fish and chips, then someone needs to teach them a better method. My meal costs 12 dollars and I figure I ate half of that amount including my salad and broccoli that came with it. The chips (french fries) that came with the meal were soggy and few in number. My wife also peeled off the breading from her corn dog fish sticks but she could only eat 1 of her 3 that came with her order. She actually brought the other two home but I doubt if they will be eaten. We had not been to a Cotton Patch Cafe in years. I guess I know the reason now. read more

I did live in Dallas, I could get There all the time. Now when we get to Dallas we go to Cotton Patch. read more

Warning when paying for your meal on the machine they hand you look at the total!!! Our waitress auto checked 20% tip and if we weren't paying attention we would have never known! Very dishonest! Don't get me wrong I tip very well more than the suggested amounts but to have it auto checked for me that's wrong! The service was the worst, waitress was terrible basically throwing our appetizer on the table with not one word. Manager was there just walking around not stopping at any table. Cotton Patch shame on you for allowing one of my favorite places to eat to now be marked off my list in Greenville, TX! read more

Love this restaurant! It's so cute on the inside. Wait time isn't to bad, the service is pretty good. Food is awesome. This is also one of my favorite restaurants to door dash. I never have an issue. read more

The best chicken fried steak! Just wish they had regular mashed potatoes instead of garlic ones.

My wife and I love Cotton Patch! While traveling we stopped in the Grenville TX location for a quick dinner. as always the food was delicious, service was on point , and we of course couldn't pass up dessert ! it was good to see managers out on the floor , she came to the table and checked in on us and even refilled our drinks ! Thank you Cotton Parch for always giving is a great meal in a friendly environment! read more

Went here for New Year's Day meal. Had just come back from vacation. Had cabbage & black eyed peas with other things. Our waitress was Sherry, she was great. All the food was great except the fries, they were cold. Sherry went and got us fresh fries right away. Had the new chicken fried brisket. It is different and good. This is a good place for a meal. Rolls are always great. We had enough to take home for a snack later. read more

Dumpster Fire 7pm Friday night and the staff looks like they are closing. No silverware. Our waitress, who was new, had to roll her own. Quest steak was the toughest steak I've ever had. Told the waitress and they offered to recook the steak and said they would take it off. They brought a different steak which was quite good, but they didn't take it off the ticket. One guest ordered a peach cobbler and they brought black berry. One ordered a Dr. Pepper cake and it was literally burnt to a crisp on the bottom. Aside from our server Rhianna--who was great considering the kitchen foibles--this was one of the worst dining experiences I've ever had to suffer through. The manager didn't even bother to come to talk to us at all. Absolute dumpster fire of a restaurant. read more

STAY AWAY! The restaurant had more employees inside than customers on a Saturday. The wait staff sat in the kitchen and talked while empty cups and missing items went unnoticed. We had to get the hostess to find our waiter. Food seems subpar and staff is definitely lacking. We were seated and waited over 10 minutes to get a drink order taken. The waiter didn't introduce themselves and wrote our order down on receipt paper from the machine. After waiting for 15 minutes, the salad before the meal arrived finally (after we checked with our waiter and had to request it.) silverware was dirty and new set was requested. Food arrived and was eaten only because we were hungry. It was lacking seasoning overall. The best part was the steamed broccoli. Employees were obviously gossiping about the customers who were sat in their sections and showed displeasure at having to wait on certain people. This was seen at the host stand and at the order computer. The environment does NOT seem friendly or welcoming for staff or patrons. The restaurant was quiet and only the echo of plates radiated from the kitchen. Manager is named Alicia in case you don't heed my warning and venture into this establishment. read more

The food is consistently delicious but the service is definitely hit or miss! Servers seem to be overwhelmed and unorganized. Maybe the conversation among servers is more important than service that results in payoff for them. Not sure but it starts from the top so I'm going to blame this issue on management. (I want to add, this restaurant is having service issues and isn't even half full) UPDATE 8/20/19 Mathew Elkins was our waiter and his service was awesome! The manager on duty was Danay and she greeted us and sat us quickly on a busy night. The chicken tenders were definitely over cooked. Food quality not there this time. Just inconsistent. You never know what you are going to get. But tonight service was on point with these two. read more

This place has really gone downhill. If I could leave a 0 I would. We went in on Saturday April 29 at 5 pm and most all the tables were stacked up with dirty dishes. There were only a few tables clean for us to be seated. Most of the few people in the restaurant did not have their food nor any rolls. They did have drinks. I got such a terrible feeling about the whole issue that we walked out. It's such a shame for this restaurant to be so bad. read more

It seems like the Cotton Patch has gone way down hill. The one of the female wait staff stopped at our table and said, why hello beautiful to my partner. What is up with that? Our server had more than one nose ring and other piercings, not too appetizing. Time before last, it sounded like the wait staff sounded like they were partying in kitchen. They need to hire an adult manager. Server brought me fried food, not grilled. Not going back. read more

I have eaten here many times, as I am familiar with the menu from other locations. not really sure what everyone is complaining about. The orders for my family have always been as expected - hot, well-seasoned, and delicious. I would have given five stars, but they are usually so busy that the wait is longer than I care for. Which is indicative of good food and good service. read more

Service was good and the fried bacon was good everything else was a hot steaming pile of feces that will make u need to go to the bathroom 15 mins down the road, they couldn't be bothered to put cheese on the Caesar salad much like they couldn't be bothered to put anyone that comprehends how to cook in this godforsaken establishment, if you do for some reason end up in the parking lot I pray you see this review and turn around. Also worst chicken I've ever had read more

1st time here. Hostess very nice but our waiter not nice. Didn't introduce himself. He said what you drinking? My husband and I looked at each other. We will have sweet tea and half and half tea. He then leaves comes back with foam cups. He said they were out of cups. Ok no problem. He leaves to the table in front of us ask them if they are okay,if they need anything then he skip us proceed to the booth behind us ask them if they are ok. He leaves comes back to us. What you eating? Like omg !!! We gave him our order. He leaves. Goes to the booth in front and behind us ask them if they were ok. Didn't ask us anything like where are our cups of tea. We finish our tea in the small cups. Very rude experience. We will choose a different place. read more

Had unfortunate experience of ordering food on-line from Cotton Patch Greenville. Waited 45 minutes for curb side pick up and food was cold. We've dined at various locations and Greenville location highly disappointed us. read more

First, let me say that Ebony our waitress was awesome and honestly the best thing about the experience. I thought the portions of the apps we ordered were quite small given the price. I'm not sure how my guests dinner was but, I got the burger and fries. The burger was over cooked and tasteless, and the fries were cold and tasted like they'd been sitting there for a while. I should have sent it back but, this was a semi work dinner and didn't want the focus to be on the bad food. Would I go again, I kind of doubt it. I'd hate to spend more $$ on sub par food, even though the service was great. read more

Came from santa fe tx visiting daughters in Greensville. Ordered the bacon cheese fries needed more salt fried pickles. I ordered the chicked fried steak, brown gravy, green beans and mashed potatoes. 2 daughters and wife ordered southwest chicken all was good. Prompt service, drinks, and food was hot. Friendly enviornment, And great place to sit and eat, will visit again. read more

Such a delightful experience. Food was plentiful and tasty. CODY was amazing. The fried tomatoes were perfect. We are in from out of town and wishing we had this restaurant near us. Cody was so very attentive and pleasant, wish we had HIM in our town too:). A very good experience. You will have extra to take home. :). read more

It was a let down we have ate at this location before and this time complete opposite. We ordered ceased salad with couple pieces of chicken and chicken fried was extremely chewy. Sat 5 minutes after food arrived waiting on silverware. read more

Service made the place. The food was good old "Mama's kitchen" kinda stuff and prepared correctly. Not as good as Mama's, but good enough to recommend it to friends. read more

I was enjoying myself at the bar with some drinks and food and I overheard two managers..Grace, and Amber talking about how they don't cafe if the servers get breaks or shit like that. I enjoy the good so much and the bartender was very sweet and so was the servers . Though the managers are just rude to other servers and I don't appreciate it read more

So disappointed! Burger was overcooked and GREASY! The chicken fried steak on my sandwich was bland! The fries were surely cooked yesterday - not good at all. read more

Has a small company luncheon here on Oct 10th and have a great experience in the covered patio area. The food was good, fast and served hot for 16 people. Oh our server Mariah was simply Awesome! We will definitely be back for our next team meeting. Sorry no pictures of the food, we ate it too fast. read more

We were very disappointed in the food. All the vegetables were cold, and tasted as if it had been sitting for an extended period of time. This was our second time to eat here. Probably won't be back. read more

I've been avoiding this restaurant for my own personal reasons. However my girlfriend finally wore me down enough to give it a try. Oblivious to the time we casually strolled into CPC greeted by the hostess (Claire) with a smile big as the GRAND CANYON:-) She was very upbeat and happy. After being seated, menu's in hand we placed our orders for Chicken fried chicken, garlic mashed potatoes with orka and a Chicken Fried salad (sub fried chicken for grilled). We slowly realized that everyone was cleaning preparing to leave. So, we asked what time they closed? Claire, replied we closed thirty minutes ago. Shocked to say the least we apologized repeated for coming in after closing. Then suggested we'd cancel our order, Claire insisted we stay dine and enjoy our food. TALK ABOUT OUTSTANDING CUSTOMER SERVICE... WOW!!! Once our food arrived we ate quickly, so everyone could go home. The Grilled chicken salad was delicious. The avocado was somewhat brown in certain areas, but still edible. My ranch dressing was creamy with a rich buttermilk flavor. The chicken fried wasn't as big as it had been rumored to be. It was very bland of any seasoning, you couldn't taste the garlic in the mashed potatoes. However overall we'd definitely dine at CPC again. The experience was very warming and delightful. read more

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Enjoyed a great and free meal chicken fried steak today at the Greenville restaurant. Thank you so much for honoring veterans. Also, Megan was awesome. She was very attentive and sweet. read more

RUN! Don't walk! Tonight is the fourth attempt To Get food here since March. I have paid for it ONE time; food has been comped the last three because they simply cannot get it correct, and the employees could not care less. If you order to-go, you can select "curbside". By curbside, they mean you can go inside and get your food, which will be ready either earlier or later than they advise, but never on-time. Listen, 3 times in a row, I'm telling you, YOU WILL NOT BE BROUGHT YOUR FOOD! This is not unique to me; each time there is a group of cars parked for curbside pickup, and they eventually go in and get their food. THAT IS THE ONLY WAY YOU ARE GETTING IT. And you had better check it, because it is going to be wrong. I just got home from the hospital, and we decided to just get delivery, since that's a new feature they offer. As with going to get it yourself, the food is going to be wrong. No sides. Just a plop of entree. No veggies, no rolls, no concern with doing the job right. I have a couple of Free Meal tickets on my refrigerator, from before the pandemic; in this case, they didn't care much before, and they care even less now. It must be a corporate-owned store. I cannot imagine that a franchisee would allow this level of incompetence and lack of care without firing EVERYONE to start again. Oh and the "phone number" will dump you to a call center somewhere else-unless you can get the secret number for the store, you can't even call them. I'm telling you: skip it. Drive across the highway, eat somewhere else. You will be incredibly frustrated if you do not. read more

ordered delivery around 430pm. steak, salad, and baked potato. when i got it about 5pm, was i 2 boxes. the salad was really juicy, watery, the baked potato, wasnt split, only luke warm and extremely salty. the steak was good, but again only slightly warm. the meal was ok, not really worth the price, but ok. no utensils or even napkins were provided. read more

service was fantastic here. our server Danielle did a phenomenal job. she was very friendly and attentive. overall a great experience

Not up to Cotton Patch standards at all. We have eaten at other locations for years and this was by far the worst. 1. Appetizer was burned. 2. My wife and my entrees (Chicken fried steak and chicken were served almost cold). Mashed potatoes were dried out. 3. Server could not be bothered to ask is if we were enjoying our food. 4. When we told her our food was cold she said oh yeah. 5. Manager was kind and comped our meals. 6. Server asked us if we wanted to go boxes for our cold entrees. Seriously!!! We will not be back. If you get the chance to eat here skip it. Left hungry and disappointed. Thumbs way down. read more

Came to Cottonpatch with my two teenage daughters for a casual dinner. Parking lot was crowded but we got in with no wait. Sat down quickly and our waitress came up with her trainee and took our drink order. We decided to order cheese sticks as an appetizer. It's a large order eight cheese sticks with both marinara and homemade ranch, very tasty. Entrées were the meatloaf with mushrooms and macaroni and cheese as a side and a triple cheese bacon cheeseburger with sweet potato fries and the fish and chips basket with a side of chicken tortilla soup. My daughter said that the tortilla soup was a little too spicy for her to enjoy but she enjoyed her entrée. My other daughter had no complaints about her hamburger with fries. My meatloaf was good I little too saucy for my taste and the sides were both really good. read more

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Food is great. But 3 out of 4 times visiting, we have had major problems with our orders being wrong or not even put in to the kitchen. This evening, we visited with a complimentary card for 2 free entrees and drinks because of the last time they screwed up...only for our order not be put in to the kitchen correctly and we waited for a very long time to receive our food. Because of this, we were also given free desserts (we didn't complain, the waitress came to us and owned up to us that she didn't submit the order correctly, kudos to her for stepping up) Free is great, but how can your business be successful when you are giving away free food constantly to cover your mistakes??? We are locals and we like your food but service is lacking HARD. read more

Great service, rolls were great! chicken fried steak was horrible, mostly greasy, hard breading. macaroni was horrible.. maybe was a bad night for them. ‍ read more