We used to love this Cotton Patch. They have consistently gone down in quality and service. My husband called in order to go. He ordered Fish and chips and tried to order hush puppies but was told that they couldn't do that because their system wouldn't do that. The person taking the order called back to confirm that CC went through and my husband, who is disabled, told him what parking place number he was waiting in. Forty minutes later, my husband called and was then told that they no longer do curbside despite the fact that they still have numbered parking spots for curbside. They eventually brought it out to him. However, food was pretty mediocre. It was barely warm. There were only two pieces of fish and hardly any fries and the rolls were more like little hickey pucks. Sorry food and terrible service and downright rude staff. No customer service! read more

Visited 3/17 for my birthday. The website says you get two juicy pork chops in the picture shows they only gave us one. They did make it right but buyer be aware. read more

Cotton Patch Cafe - Why does the online menu say you get 2 pork chops when this is what you get? The manager took care of it but I guess buyer be aware. - American Near Me - Burleson, Texas

Catfish was bland, hush-puppies were dried out, fried okra soggy..............................................................

I ordered online gor pickup and when I got there on time, they had given my order away and accused me of having doordash pick it up. I was told that they wouldn't make my order or refund me and then he walked away. I was told by another manager that I had already picked it up. Then when my white husband walked up, the manager looked at me and said "who else do you want to broadcast it to?". I don't think I have ever been so disrespected in my life. I won't be going back to that place ever. read more

Good food, great service! Christmas eve & everyone is friendly! In parking lot, one employee went running after a cart from homegoods. Carmella was our waitress. Super friendly. We enjoyed chatting and laughing with her. Thankful to meet her today. read more

We ordered 2 meals with desserts for our church member who had surgery and cannot walk thru doordash. She was so excited and chose Cotton Patch. She called me to let me know her desserts were missing and they only delivered one roll. Contacted Cotton Patch spoke with a guy, poor, poor customer service. He was very unempathetic. I then asked for a manager. I was put on hold and no one ever returned to the phone. This is not acceptable. To receive poor customer service and missing items was overwhelming and not acceptable. They were looking forward to their desserts. I paid fees, taxes and tipped to be treated like this? How hard is it to double check an order? This is not ok. read more

Clean atmosphere and Hope, our server, was great!!! She was very polite and very attentive, despite them being so busy. The food was good and fresh, for the most part. I had a BLT which was perfect! Just the right amount of bacon with fresh tomatoes and lettuce. Chicken fried steak was good and tender too. However the broccoli rice casserole and mac and cheese lacked flavor and were not good. read more

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The grilled Cajun duo with 8 shrimp and crawfish cream sauce is to die for. A delicious mouth watering entree that is sure to please even the most discriminating palate. There is plenty of food here and priced quite reasonably. The frozen margaritas are excellent as well. We had a large family gathering at the location in Burleson where the food was all great and the service was spot on. Couldn't be happier with the entire experience. Highly recommend. read more

I wanted to share my experience at the Cotton Patch Cafe in Burleson Texas, my son had placed an order online for pick up. So he thought, However when he ordered he did not realize the meal would be delivery to our home. I go to pick up his order and the manager informed me that his order was suppose to be delivered to our home. My son was at his work place and was wanting me to pick up his meal and take it to him at work. After explaining all that, the "Manger Trey" was so kind and professional offered to fill my son's order. I want to express my gratefulness to TREY and want share how amazing Trey was to me. OUTSTANDING CUSTOMER SERVICE... He did not have to do what he did, and I really appreciated his thoughtfulness. A week later I returned to Cotton Patch in Burleson Texas, and meet the manger on Duty Ericka, she told me and my husband that Trey was one of her TOP mangers. Ericka was amazing also, great positive attitude. Very professional and amazing customer service. I expressed I would be telling all my friends about my experience at Cotton Patch. Feel Free to call me if you have an questions 817-688-7978 Satisfied Customer Virginia Cross read more

I tried this place for the first time on a Friday during lunch. I got the pot roast with squash and the broccoli casserole (see pic). The meal came out quick and hot. The lunch came to about $12.00 with drink. The taste met my expectations and was fresh. The only reason I didn't give it a five was due to my waitress being slow. She took forever to cash me out. It didn't seem she had mastered the concept of prioritizing; instead, it appeared she went in order of how she received things not realizing to check me out would have been quicker than having me to wait for her to serve five tables. Maybe I will get another waiter or waitress who has that skill next time. I'll definitely will be going back. read more

Cotton Patch Cafe - American Near Me - Burleson, Texas

I enjoyed my lunch with my Sister and grandson. I ordered too much food this time but it's always good as leftovers the next day. I will continue patronizing this establishment with family and friends. read more

Visited on 8/31. Food was great. Atmosphere was good. Service was horrible. Landon was our waiter....and we did just that...wait. No offer of drink refills till we were done and waiting for him to see us and stop by to give us the check so we could leave. The kitchen was out of 1 of the side dishes we ordered and he waited to tell us till the rest of our hot food arrived so had to order another side on the spot then were over half done with meal when it showed up! Waitress at table next to us greeted them and then proceeded to complain about EVERYTHING in her day that had gone wrong! Was anything but a nice and relaxing experience! Will maybe do a pick up order again but won't be dining in again anytime soon!!! read more

With all the uncertainty these days I was so pleased to see Cotton Patch delivering. We can get some of our favorite dishes and not have to leave our home. Thank you and please everyone stay safe and healthy. read more

The food is good when you eat there, but they have the absolute worst to go food. Just received my $40 door dash order and they didn't include the sides and didn't give me the tomato sauce for the meatloaf. Prior to this order, we ordered fried food and it melts into the container. Who wants styrofoam with their food? read more

I was disappointed by the fact that their Menu does not match their charges. The menu specifically says "ALL GRILLED ENTREES COME WITH your choice of loaded baked potato, fresh broccoli, steamed vegetables, AND your choice of house salad, caesar salad, cup of soup. Or choose two fixins. I don't know how that can be interpreted other than a potato AND salad are included with the entree. So I ordered a grilled entre with a potato and salad. When the bill came I was charged a $3.00 upcharge for the salad. When I pointed this out to the server she didn't argue about what the menu said, just said "the computer won't let me do it that way." It's not about the money, (we actually left a very good tip) it's the principle. Had I known I was paying extra for it I wouldn't have gotten the salad. The bill should match the menu description. That said, service was good and the food was excellent. read more

Ok food. Wait time for any service a little long. When my shoes stick to the bathroom floor, it is disconcerting. If you are going to put a hand sanitizer station outside outside the bathroom, it is nice when it has the sanitizer in it. Overall, the restaurant was dirty. Sad. read more

My family and I visited this place for the first time in the middle of the week. We really enjoyed dinner, my son got a burger which is said made his list of one of the best ones he's had, my husband ordered fried fish and a fried chicken sandwich. Both were every crispy and well seasoned, and I had the fish tacos, those were good, a little soggy from all the toppings, but it came with chips and queso which was wonderful! We used to live in the north, so we had to try the fried bacon, cause I have never heard of that before! Too greasy for me but my son seemed to enjoy it. We will definitely be back. read more

Cotton Patch Cafe - Fish tacos - American Near Me - Burleson, Texas

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I tried a new dish the honey chicken with hot butter it was ok, didn't really care for it... read more

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I had country fried chicken my bf had catfish. The food was decent. Nothing to die for but nothing that'll let you down either. Everything tasted how it was supposed too but I like food sensations so we haven't been back :( read more

1) There was enough pee on the bathroom floor to float a boat. I brought this urine soaked hell hole to the manages attention. It was in the same condition when we left 45 minutes later. I think I'm going to have to buy new shoes. 2) By the time my sides got to the table my entree was cold. 3) Never could get our server refill our drinks, and that was after tracking one down. 4) Our server took my plate while I was still eating from it! Overall, the food was good when warm. The staff was obviously untrained and what you would expect from a place that would allow urine to pool on its floors! read more

They water down their Caesar dressing. We used to go in Watauga and LOVED it after a few times in Burleson we gave up. The food is nowhere near as good read more

Worst owners don't go to this place, they treat the customers horrible. Go to Heavenly pizza around the corner, super nice people and fast service. These people even decided to argue in Facebook after leaving a bad review. That's how great they are. Cussing at us because they decided to close early and not lock the door or change the house on their establishment door or Facebook page. I've never had an encounter like this in a business till now. read more

I would not have given them one star but I had to so I could leave a review. This place is the nastiest place in burleson. And the manager Adam is the rudest of all. They can't even take a order without messing it up. And the food is bland. Do urself a favor and eat somewhere else tonight. read more

Well, it's definitely consistent southern food. So, the meal was just fine. The service was actually quite humorous. That is the only reason why I would give it a three star review. The ladies seemed quite clueless, and I felt like I was in a tiny town East Texas, where no one had been trained in customer service. Lol. But, if not for the bizarre service from the multitude of servers we experienced, it's a great place to eat. read more

Cotton Patch has really stepped up their game! The food options have expanded and are more creative. This location gives off a cozy modern southern feel to it by interior and exterior details. We were greeted by a hostess who was able to seat us immediately in a half booth. Unfortunately, it was right next to the kitchen so I heard everything that was being said including how fast the food needed to go out to how clean the kitchen area needed to be. Nonetheless, I was happy to have ordered the chicken fried chicken with the Nashville hot sauce on top with the gravy on the side. For the side items, I chose mashed potatoes (that are made with the skin) and steamed broccoli. My wife ordered the grilled pork chop plate with mash and French fries to share with our daughter. My order came out wrong and they served me steak. I do not eat beef, so my order had to be fixed and I had to wait. On the flip side, our server was super chill and let my wife box up the steak and take it home for later since she was just going to throw it away. Bonus late night snack, you can't beat it. read more

Cotton Patch Cafe - Chicken fried chicken with the Nashville sauce! - American Near Me - Burleson, Texas

This place was phenomenal! A co-worker that lives in Texas picked it (I'm from out of town), and we all were members of the clean plate club. One co-worker has the dumplings, one the chicken fried chicken, one chicken crispers, and I had the salmon Caesar salad. We also had an appetizer-it was deep fried bacon. Everything was so good! I didn't try the corn bread, but it also got rave reviews. read more

Cotton Patch Cafe - Salmon Caesar - American Near Me - Burleson, Texas

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Curbside is a joke at this location. They don't tell you to call to let them know you have arrived. Maybe I'm spoiled with Target's curbside service, idk. Only one person was bringing orders out. I got my food 30 mins after the set time so over a hour waiting total. I did receive a refund read more

Food was good, stood to be seated way to long at 1:15p- was not very busy, got drink quick and onion rings Farley quick , I was forgotten about for my meal order- I told waitress" I thought you forgot me", her reply, " it was so hectic". I don't see it- meal got to me, possibly a little slow, but it was very hot, so maybe just cook. Bill was 15.16, paid cash with $20, she ask do I want change, I softly said yes. Brought Me back a five. Like did she want a tip or expecting $5. I left $3. Should have left $1 - Cotton Patch lost me as a customer read more

Loving the salads here! I've been here twice now for lunch and I can't complain about anything. Not too crowded for lunch, so if you've only got an hour for lunch, no problem. Service has been respectable, attentive and kind. I love the cobb salad, but if haven't had anything more than that. I can tell you, if the rest of the food is prepared like the cobb, you're in for a treat. The grilled chicken in the salad taste good, with a good portion for the salad. I'm going to have to come back for dinner. I'll update the review if I have a different experience. read more

Cotton Patch Cafe - Cobb salad with avacado ranch - American Near Me - Burleson, Texas

For the first time during the coronavirus I called the restaurant to get order out. They gave me an exact time down to the minute to pick it up. Too bad it took them 45 minutes past that to give it to me in my car at the curb with 20 others. I ordered chicken fried chicken. I got a fried chicken breast don't bother cutting it and pounding it out and putting batter on it. What a complete fail will never go there again. You've lost a customer for life. I don't mind waiting for good food but food that's a complete fail give me a break read more

Such good food! Good service considering it was a Sunday and they were busy! The pumpkin dessert was pretty good, too. read more

Cotton Patch Cafe - American Near Me - Burleson, Texas

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Stopped by for a chicken fried steak and carla was a kick ass waitress she's awesome made a good atmosphere and good vibes right of the bat she's a rare one. Need more of em like her no doubt! read more

Can't complain the waiter & atmosphere was really laid back the food was hot and tasted good .

Terrible food but great waitress. My order was wrong brought me a chicken fried steak and I had ordered a chicken fried chicken. She ended up giving me my order free. But the food was BLAND the Mac and cheese tasted terrible. Fries were cool if they were fresh. We had different batches I'm assuming because some of us had hot fries and others not so hot. Portions were a good size. Just the food had no seasoning. Very disappointed since it had been all of our first time going there. Once again staff was great! Just the food was terrible. We paid about 80 dollars with tip, and there was 5 of us. So a pretty good price. Just terrible food. read more

We ordered online and did curbside. We pulled up and there was a guy going to each car. He never acknowledged us after sitting there for 10 mins so we called inside. The lady said our order was ready. The guy came in and out still never acknowledge us. We waited 20 mins curbside my wife and daughter decided to walk inside to just get it themselves. She brought it out and checked the order the food was all cold. I saw the guy outside again rolled my window down and asked him to come over. He said "yeah" I said hey you never even acknowledge us and we went inside ourselves to get the food and we've been here 20 mins the food is all cold. His reply was and what do you want me to do about it? I was in shock. I said well wouldnt you offer to fix the problem? He said so what are you wanting us to remake it. I said yes that would be nice. I then said who is your manager you have a piss poor attitude. He had our food in his hand walked off then said yall can just leave your not getting any food. I will never come back. He said he was the general manager. Kevin Milson. read more

Cotton Patch Cafe - The general managers information that was doing curbside with the piss poor attitude. - American Near Me - Burleson, Texas

Well my husband and I were very disappointed. We've eaten there so many times but this time was delivered by Door Dash and the food was cold but worse than that you could tell the chicken was frozen ruined. Meaning no flavor and weird texture. Mash potatoes were hard and no garlic taste but the gravy was great. Green beans were good. My husband chicken sandwich was not eatable. read more

I don't know why I was surprised. Because it seems to happen all the time. We get our food delivered to us at home and they also leave something out of our order. Loaded baked potato was just a whole potato with no loaded ingredients with it again. So my husband just had to put our butter here at home on it. But we didn't have any sour cream or cheese. I ordered the turkey and dressing that comes with cranberry sauce and it came with no cranberry sauce again. We supported Cotton Patch as much as possible during the pandemic. They could at least make sure every thing is in the order when they send it out !!!!! read more

Order through Uber eats food was cold.. nothing warm bout it.. fried were soggy .. missing Garvey with. I paid extra to get .. food wax mixed not packaged well at all not worth the price to get old soggy food delivered read more

The Dr Pepper here was carbonated, just saying. Loved it. Services was awesome, everyone was really friendly and welcoming. Monday, the chicken fried chicken & chicken fried steak are $7.99 instead of their usual $10+ which is an awesome monday deal! They are a really good size. I could have easily shared a chicken fried steak with another person who doesn't have a huge appetite and still be full. It comes with two sides. The batter used for the chicken fried steak/chicken was super crispy and amazing. Really loved that the chicken fried chicken was still juicy on the inside and not dry like other places. Bacon Cheese Fries small order is a great size to share with two people. Food was a bit salty. (really appreciate our server constantly filling up our drinks btw!) The complimentary rolls were ok, not my favorite. So if saying no to rolls is a weakness for you like it is for me, you won't have a hard time saying no. Wasn't buttery or fluffy. Just tasted like regular rolls you buy at the store that haven't been placed in the oven/warmed up. Dr Pepper cake was really sweet. It smelled really good and was nice and warm when it was brought out to us. It had more of a consistency of a brownie fudge than cake. I didn't really taste anything dr pepper about it. It just tasted like a chocolate brownie with heavy chocolate syrups, it was good though. So was the ice cream. It also comes with strawberries. read more

Brooke was an amazing waitress! We've eaten here several times and tonight was the best service we've ever received. Brooke was 2 steps ahead of anything we needed or anything we were about to ask for. She's awesome!! read more