1. Cotton On

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Brea, CA

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Cotton On

2.6 (50 reviews)
Closed • 10:00 am - 8:00 pm

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Next time look before u proceed to give the customer an item !
Desiree K.

Just came back from buying a shirt! broad forgot to remove the ink tag!!! Thanks !!!!! U idiot !! You literally wasted my time, now I have to drive further to another location to have it removed !! I can't believe how dumb some people can be. Every piece of clothing as a tag on it to be removed! You shouldn't be working at a clothing store next time !

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10 years ago

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7 years ago

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14 years ago

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9 years ago

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11 years ago

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11 years ago

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12 years ago

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12 years ago

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10 years ago

dont bother to order online, you have to pay for returns which is crazy!!! never again buying from this brand

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11 years ago

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Ask the Community - Cotton On

Review Highlights - Cotton On

“Best cotton shirts that have a "cooling" effect for hot California summers.”

Mentioned in 2 reviews

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Stitch And Feather - That's right!

Stitch And Feather

4.5(92 reviews)
3.7 mi
•$$

I've been a supporter of Stitch & Feather for years. I used to live much closer to one of their…read morestores and shopped there often. The staff was always so friendly, and I always had a great experience. I moved farther away a while ago, so I hadn't purchased from them in some time. When I recently checked out their website, I was impressed by how much they had to offer online. My order shipped quickly, the quality was exactly what I remembered, and what really stood out was their incredible customer service. I ordered a size that ended up being too small because it was the only size available online at the time. I was hoping it would work, but unfortunately it didn't. I emailed their customer service explaining the situation and noticed the larger size wasn't available online, but it was showing as available at one of their store locations. Their team went above and beyond. They were able to transfer that size so it could be purchased online, making the exchange process incredibly easy. Once I returned the original item, I received a full refund, including my shipping costs. That level of customer service is hard to find these days. Stitch & Feather truly went above and beyond, and it's one of the many reasons I'll continue to support them. A1 customer service--I can't recommend them enough!

This is the cutest store. They're always getting in new items so even if you want to come in every…read morecouple weeks most likely you will find some thing new. I really like the vibe in here and the clothes are very good quality not cheaply made like some stores so if you're in the area definitely stop in!

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Stitch And Feather
Stitch And Feather - Champagne as you shop.

Champagne as you shop.

Stitch And Feather

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J Crew Factory

J Crew Factory

4.5(10 reviews)
1.0 mi

I had a fantastic shopping experience at J.Crew Factory in Brea thanks to Keith!…read more I came in looking for white summer pants for an upcoming vacation and wasn't sure where to start. Keith immediately jumped in to help, bringing me multiple styles and sizes to try on. He was patient, knowledgeable, and incredibly easy to talk to. Because of his friendly approach, I felt comfortable trying on items I normally wouldn't have considered. With Keith's help, I ended up building a beautiful summer vacation capsule wardrobe. I also found out both a teacher and healthcare professional, I qualified for an additional 15% discount, which I greatly appreciated. The best part is that this shopping trip inspired me to go home and completely clean out my closet. I donated four large bags of clothing and, with just a few carefully selected pieces from J.Crew Factory (and a few items from Nordstrom Rack and some from my closet), I was able to create 42 summer outfits from only 7 tops and 6 bottoms! Keith's customer service went far beyond helping me find a pair of pants. He made the shopping experience enjoyable, helped me discover a new favorite store, and gave me the confidence to build a wardrobe that truly works for me. Thank you, Keith, for your outstanding customer service. J.Crew Factory is lucky to have you! 5/5 Stars!

Surprised (but pleasantly so) to see a J.Crew Factory pop up in this plaza -- definitely wasn't…read moreexpecting it, but the familiar "SALE" signs pulled me in right away. This brand always gives me major '90s throwback vibes, which I appreciate. The store itself is very clean, items well stocked and well-organized, with plenty of space to browse. There were only a couple other customers inside. That said, the staff were chit-chatting and didn't seem particularly engaged to acknowledge you as you walk by which put a bit of a damper on the experience. (FYI - I like to be left alone when I'm browsing, but a courtesy hello would be nice when you come in). I wandered around for a while but didn't find anything that stood out enough to buy --- the sale wasn't a wow-factor...even with 60% off clearance. Overall, it's nice to have this store here, but my visit felt a little underwhelming. Maybe need to try again for Black Friday!

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J Crew Factory - Exterior

Exterior

J Crew Factory - Lots of clothings and accessories.

Lots of clothings and accessories.

J Crew Factory - The sign outside the front door advertising GREAT SALE (but meh).

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The sign outside the front door advertising GREAT SALE (but meh).

Cotton On - womenscloth - Updated October 2026

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