Greens and beans are great and also the pizzas. So happy to have a new restaurant in Greece. The only thing I would recommend is a change in the seating situation. People come in and are very confused about the fact that you need to order first, then find a place to sit. Very chaotic. Would love to see waitresses instead. read more

This is not your everyday Italian food. When you walk in you might be a little surprised because it looks like a fast food place. Don't let it deter you! AMAZING FOOD AND SERVICE! You order your food at the counter like fast food and then sit down and your food comes out when ready. Love this place! Authentic and delicious! Do yourself a favor and go! read more

Well Jay Speranza has done it again! Cotoletta is a true Italian Bistro, Unique menu, unique Decor! Food is fantastic and service just as good. Will definitely be a regular! Highly recommend but watch your times going in, very very busy!!! read more

Sonia is the hostess with the mostest. She greeted us, and made sure our visit was remarkable. The food was delicious and the portions more than ample. Highly recommend!! read more

Tony D's chef has done it again! Great food, quality ingredients. Sandwiches are too big for one person to finish! Reminded me of a good Philly Italian Deli grinderPizza had a bit of a great consistency but still had good flavor. Meatballs we spot on! read more

Cotoletta - Johnny Boy - Pizza Near Me - Rochester, New York

We stopped by on a whim... Anyway best Pizza crust I have ever had.. I know the business.. The greens and beans are Incredible!!! We will be back read more

Really really good Italian food! The ziti is cooked perfectly, the sauce is really flavorful and delicious, and the pizza is all very unique and delicious and well balanced in flavors. They took a bit to get us our food so gave us a free dessert to apologize! Amazing good, highly recommend read more

It is very confusing when you walk in. You have to order your food and pay for it at the counter like a hospital cafeteria. Then the cashier gives you a number and tells you to go find a table. We found the cleanest booth we could but the floor was filthy. It Looked like it hadn't been swept or cleaned in weeks. We ordered appetizers, Beans and Greens and a Caesar Salad. Our Entrees were a Pizza and The Rigatoni in Vodka Sauce. We waited forever, we finally got our Pepsi, it was flat. Then we finally got served and the appetizers and entrees came out to the table at the same time. I tried to eat some Caesar Salad quick. But in a matter of seconds my Rigatoni was Ice cold. I can't help but wonder if it was the cheap, gaudy, melamine plates all our food was served on. The silverware we were given to eat with was lesser quality than that of the dollar tree. I had better china and silverware at Strong memorial Hospital Cafeteria. The Caesar salad was romaine tossed in Caesar dressing and topped with a few bacon bits. It lacked croutons, cheese, classic ingredients. The Rigatoni was cold and not real good. The Pizza was served on a small sheet pan. The pizza was very thick and doughy , the center of the crust was not cooked. The server, I don't know her name because she didn't introduce herself, seemed quite concerned that the entire experience was a complete debacle. She wanted to make sure we knew it was a new restaurant, and they were still learning. She said she was going to "talk to the chef" all I saw were a bunch of kids in t-shirts and shorts. I read the Cotoletta web site before going to try it. Nowhere on the website was any information about pre-ordering! hence the confusion. a young couple came in with their baby and sat down while we were there expecting to be waited on. Instead they were rudely told they must get up and go order at the counter. On the back of the pamphlet we used to order from was "home of the Che's kiss guarantee" if you don't like your meal you probably should of ordered something else" Well actually our meal's sucked ! so I guess it should read you should probably eat somewhere else and we plan to next time. 1 star is the lowest review you can give, But it was way to high for the sub par food and awful dining experience we had . I would not recommend Cotoletta to anyone. The web sites states experienced restaurateurs own this place, If they really are they might want to take a moment to train and educate the staff, at least teach them how to make a Caesar salad and a pizza! read more

Cotoletta - Pizza Near Me - Rochester, New York

The food was absolutely delicious and the service was quick. The server was courteous and respectful I came and got the baked ziti and the food came out hot. The atmosphere was great looked like a true Italian restaurant I would 100% recommend coming! read more

We drove across town because I was craving the vegomatic sandwich. They were "rationing" the eggplant and refused to make it. 1/2 the sandwiches on the menu have eggplant. It is a Saturday night 2 hours before closing - maybe plan better or go buy more eggplant. I can promise you, you lost customers for life as my husband had never been there and won't go back. read more

My wife and I have always enjoyed the food at Cotoletta since it opened. Sometimes it's a pain to wait for a table when it's really busy. So we decided this past Friday afternoon at about 4:30 pm to order take out....gave them a call and was told they couldn't have it ready until 6:15pm ....like and 1 hour and 45 minutes. Made the mistake of agreeing and ordered. Got there at 6:10 to pick up. The front desk told me it wasn't ready yet but was being worked on. I was asked if I wanted to pay now to clear the ticket and save time later. Sounded like a good idea so I did.....mistake. So I began waiting and waiting. I was told by the desk and overhead the staff talking about how backed up the take out was. So I check at the desk again at 6:30pm and was told that they have my order and will be working on it. Wait again .... now it's 6:50 and still no order. I thought about leaving but couldn't because I already paid the check. So continue waiting. Check again and was told not yet ......so I mentioned that I ordered over 2 hours ago and was told it wasn't her fault and she couldn't do anything about it. That's the wrong answer....Then right around 7:00 another employee calls me over and tells me she's really sorry and knows I've been waiting way too long and she'll be comping part of the bill as a thank you for waiting patiently. She does and gives me the credit receipt. I believe she was being genuine and well intentioned. Shortly after that I get my order and leave. Check my bank card on line and sure enough there is a credit on my account for $16.20 (about 1/3 of the total bill). Thought ....good, they care about the customer. THEN, this morning I get a notification from my credit card company that Coteletta is reversing the credit and it wouldn't be showing on my account. What a cheap trick by management.... Appease the angry customer with a comp then just pull it the next day.....ABSOLUTELY NO CLASS. Will not be returning to Cotoletta ever and will be telling everyone I know what happened and how you can't trust this place. So it's absolutely not about the money, it's about how Cotoletta underhandedly went about appeasing the irate customer .....they can go to hell. I wonder what else they do to try to screw the customer. read more

Tried ordering 3 different times. The first time they were out of all sandwhiches & pizza. Second time we called for pick up they took our order then decided to call back 10 minutes later to tell us they cancelled because they aren't taking to go orders (after the order was already placed which was odd). Then the last & final time they were out of the fried mozzarella & baked ziti. Basically it's a gamble on getting what you actually want there. read more

Great Paisano sandwiches. However, after getting as a takeout three times, couldn't help but notice the amount of rapini lessens each time.

Great people! Great service. Food is excellent but it was pretty good!Fast service and good size portions I'll go back!

The food is very good. The portions are plentiful. It's a bit pricey. It's very loud, to the point of one's eardrums being pierced. The service is good. What this restaurant can do without are the IRREVERENT MURALS ON THE WALLS! They are very disrespectful and offensive for those who are grateful to God for life and for our salvation in Jesus Christ. read more

Food is great! And we've had great service when we ate in. The portions a a great size too. Love the vintage Italian decor and the names of the dishes. read more

Ok-confusing is putting it lightly-walk in, not sure if I grab a table?-wait for service?-get in line for the cash register to order? People coming in for pick up-I see 3 young ladies behind the counter taking to themselves and even looking to help out. So, we grabbed some seats at the bar-owner/manager comes right over-gets our drinks-the menu board is huge-confusing-not a lot of Italian choices (2) plus sandwiches and pizza-so we ordered a Caesar salad-good and thrilled they have anchovies which 99.9% of restaurants that offer Caesar salad don't have-pizza had multiple toppings and an extremely thick square pan crust-but not Detroit style because had zero crispy edges or crunch. So when the owner/manager asked us what we thought, we said it is cold-how can a "fresh" made pizza be cold? I've driven home with a pizza pick up order from various pizza shops and I still had to wait for the pizza to cool off. His answer was, it actually taste better reheated at home where you can really get it hot-apparently, even though they over this pizza on the menu, because I was told, it has so many ingredients that they would burn if they got it hot. Made no sense-neither does the whole lay out/ordering/service concept-I can't speak for the sandwiches but previous reviews mentioned the large amount of bread vs ingredients and I would lean toward agreeing based on the amount of pizza dough was served on our order. On a positive note , the beer was cold. read more

Great food and huge portions. Definitely quantity and quality. Great service too. Little small so you might find it hard to get a table but it's worth it ! read more

Cotoletta normally refers to a Milanese dish, a fried pork or veal cutlet, so I was expecting Northern Italian food. There's nothing Northern Italian on the menu except for prosciutto. The short of it is that, in our opinion, today's experience does not warrant going back. For more details, read on. We ordered and paid at the counter, fast-food style, then sat and waited over 20 minutes for our food. With 2 soft drinks, it came to $49. Next we learned that they have unsweetened iced tea, but no sweetener. I am diabetic, so I could not drink the tea I ordered. The highlight of their food was the bread. It is very, very good. Sadly, it went downhill from there. On my husband's Pete (assorted Italian) was prosciutto cut as thick as bacon (inedible) instead of paper thin. The rest of the cold cuts were standard Italian deli fare. My 9th Street Market (pulled pork sandwich) consisted of charred pork rind with a few precious bits of faintly smoke-flavored meat, on a soggy bed of bitter broccoli rape firmly cemented to globs of melted, yet inexplicably cold cheese. The long hots where nowhere in sight. I held high hopes for my Caesar salad, but it was mostly chunks of hard stems and croutons with hardly any dressing and cheese, no crispy prosciutto, or lemon. I left hungry and thirsty. Ambiance and service-wise, the place feels utilitarian, but is very clean (hence 2 stars). The cashier/server was nice but when faced with my dismayed look, uneaten salad and disassembled sandwich, she just asked if I need a box and offered no apology or refund when I said "no thanks, it was inedible". So, this was our first and last time at Cotoletta. It seems ironic that their website states "the home of the Chef's kiss guarantee. If you don't like your meal, you probably should've ordered something else". I surely will, elsewhere. read more

tried this restaurant yesterday at approximately 745 at night restaurant was not very crowded. Hostess was very nice took our order for takeout and said our food will be out soon after a 40 minute wait the manager came up and apologized for it taking so long and they would have our food out shortly said that someone didn't show up in the kitchen and that's why it was taking so long. I explained that it would've been appropriate to tell us that it would be a long wait so we would make our own decision, whether to wait or not , after another 12 minutes our food came out and by the time I got home it was almost 9 o'clock and the food did not meet my expectations. My wife ordered a salad with a cutlet. I ordered a chicken Parmsandwich and our bill was over $50. I would not recommend this place , though, I have to say the young lady that took our order and the woman manager were very nice and apologetic read more