The hairstylist did not finish my hair. She had told me that she would be free after 3:30 and that…read morethey close at 6 I told her I would be in around 4 after work. Well she ended up leaving work and not telling me before hand. I called her she did not pick up but then texted me a minute later. What I don't understand is why would she tell me that she's free after 3:30 and they close at 6 if she knew she wasn't going to be there??

I got a haircut here a few weeks ago. It was a good price for a haircut, and they gave me $10 off…read moresince it was my first time in. I did have to sit on a hard children's cushion because their chairs aren't adjustable - but they very recently opened their doors, so I'm sure they'll address this at some point. I would go back.

My wife and Melinda go way back. We moved south and lost her. This was a very sad moment indeed. We…read morehave had to endure over 15 years of stylists, and while good intentioned, not one of them had any real experience with curly hair. A skill among Stylists where all things are not equal. Well after much searching, my wife found her again. So, after 2.5 hours of driving, they reunited, and Melinda gave my wife what she has been waiting for so long... an awesome style and cut. So, all things are now right again in our world, thanks Melinda...See you in three months.

I absolutely cannot wait to come back!! I am so glad I tried this salon, Kristina is the BEST!! I…read morehad such a wonderful experience, she spent hours on my hair & I left feeling like a million bucks, the entire staff was incredibly friendly & the second I walked in I fell in love. The salon is so welcoming & you can tell just how much they love what they do. Being pregnant it can be hard to feel like a "real person" but she made sure I felt like an actual Queen! If you're looking for a small neighborhood salon with phenomenal stylists this is your place. I was driving to Lafayette up until now & I am so happy I decided to give this place a try. They even have a small little shop with some of the cutest items, if you're local & walking around downtown stop in & check it out you won't be disappointed!! I'd give this place 100 stars if I could!

From the front desk to the stylist this place is top notch. Very relaxing and comfortable great…read moreservice and you can pamper yourself from head to toe. Heather is so great with color and has such a great persona about her I highly recommend Heather and the whole staff at Darby James for your hair and spa needs.

I had Michelle squeeze me in last minute for a drastic cut and she nailed it! She was super sweet,…read moreand she gave me one of the best hair cuts I've had in a long time.

I LOVE the haircut & color I got on Sat! Tiffany did such an amazing job and it was such a…read morebargain-I was shocked that I could pay the same price I have paid at Longs Peak Academy for professional service and be out of there in under 2 hours. My service was all over highlights with all over color plus cut. I showed Tiffany a pic of what I like and told her I am totally lazy with styling my hair. She said all it would take is a few min with a straightening iron and she was right on the $. She did not take a ton of time styling my hair which is exactly what I wanted-a quick style I can recreate without spending all my time in the mirror. She was very intuitive and sensitive to my requests including my aversion to spending hours in the styling chair. I hate having my hair done but this was not the normal chore it usually is. Being close to my house is an added bonus. Highly recommended!

Wow! I took my daughter in for a last-minute cut before school - and Trinidi gave us BOTH amazing…read morecuts, super quickly! I didn't get to know the salon itself much, but I'd follow Trinidi around for sure.

What a quint little shop. A great story behind it too! Julia was my stylist. Best cut and…read morecolor I've had. She is highly skilled a great birthday gift I gave myself.

How does a hair stylist take a phone call and not input the appointments (yes two) into the system?…read moreWe show up and the stylist acted dazed and confused. She found the handwritten sheet on our names and numbers. She asked if I received a text - and I responded how can I if you didn't send one. Since you're so close to the American Legion Post, replace the United States Flag immediately,

My son was just in he had long hair on top with the hair all pushed towards his face. He showed the…read morestylist a picture of what he wanted. Afterwards it looks like they put a bowl on his head and cut around it and the top is completely short. He's now looks like he's 10 years old instead of 18 and he has prom on Saturday. I called and they refuse a refund said to go back in and they can fix it. BS they messed up you think we want to go back there. Asked for a manager and of course no manager around. Unbelieve. No apology or nothing. Thanks Sport Clips for a great amazing experience on ruining his senior prom! Good job. This is a ZERO star review. The review is mandating for a star to be selected.

I asked for a fringe but instead it looks like the put a bowl over my head and cut all other…read morereviews say the same I guess they only know one type of are cut called the goofy ahh DO NOT EVER EVER GO TO SPORTS CLIPS EVER

I've been mulling over writing this review for days, but I've come to the conclusion that if I'd…read moreseen a review like mine before I went, I wouldn't have such a terrible haircut. My stylist was very nice and we had great conversation. Unfortunately, however, she didn't do anything close to what I asked for. I wear glasses, so i couldn't really see in the mirror and I was turned away from the mirror so I couldn't even see it when I left. She didn't even bother to show me the back. It wasn't until I got home that I saw that not only was it so so so much shorter than I'd asked for, but it's just an all around bad haircut. She was very heavy handed with the razor so the few places I do have a little length, it's thin and frizzy. Full disclosure: I had cut my own hair (I'm a former stylist) and made a mistake on one side. I was very clear on what I wanted. I said I wanted to keep as much as I could as I'm trying to grow it out, and I just needed the other side evened up with the side I went too short on. I even included that I didn't want it "spikey"! I provided 3 pictures, all pretty similar, and my hair was plenty long enough for all of them. When I went in, my hair was just over 6 inches all around. Now, it's less than 2, uneven, tapered to about 1 inch above my ear, then 2 inches right below it creating weird bumps in the over all style. She kept my bangs (thankfully) but directly behind, it's so short it's spikey, exactly what I said I didn't want. It's not just that it's just too short, it's a terrible haircut, and there's nothing I can do to make it better until it grows out. My goal isn't to bad mouth the salon or the stylist, she was great working with me to get me in and really seemed to listen to me, but this truly is the worst haircut I've ever had. It will take several months before I can even fix it. Even though it's incredibly embarrassing, I've actually decided to add the pictures because I think it's necessary to see how bad it really is. Sadly it's been almost 2 weeks and not a single person from the salon reached out to offer to try to even it out or make it better in any way. No accountability for mistakes. Feel free to remember that before choosing this salon.

I've been going to New Image Salon for years now. Tiffany is such a personable and professional…read morestylist. She is always accommodating and always does a fantastic job!

Awesome salon!!! Cindy is a color specialist. She always listens to what I want and bends over…read morebackwards to make it happen. Beautiful gift boutique as well!!!

Laura is great ladies are friendly and it's clean,I have been looking for a new salon for months…read moreand fianally found one

I have been seeing Diane for several years, my last…read moreexperience apprx 2 weeks ago was horrifying I asked for my roots and a light trim to be done. Diane decided I needed more highlights and lowlights She proceeded to put bleach on already bleached hair, put me under a hot dryer for 30 to 40 minutes without checking my hair once. Finally she laughs and says you're white. After shampooing out which left soap at the back of my head, blows out my hair which is dried out and fried. I paid $145 and a 20% tip because I really didn't realize how bad it was till I went home and tried to style it or make it look like hair. i told her and she said I'll give you some samples to get it back! unbelievable Buyer Beware!