Horrible! Will service other people and leave you waiting for 20+ minutes after starting on you so that you cannot leave! Vibe is off putting a few of the workers are very rude, quality is decent but it's a hit or miss depending on who you're going to. And service isn't always given up to par with what was requested. This place is a hit or miss. read more

This is a great place my wife and daughter enjoy it as well.. always so kind, attentive and great service..

This was a great nail salon but it is no longer good. Tony was great on my feet but look at the quality of nails Jay did. Do not spend your money here. I won't even address the racist female nail tech . read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

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Establishment location is good but that's about it.....Customer service was less than stellar, I only received the pedicure but there water already in the foot spa that I had to alert them to, the towel they used weren't clean, the lady that serviced me was friendly at least. The owner was at the front of the business counting tips and just bossing people around. I WILL NOT be visiting this establishment again. read more

Cosmo Nails And Spa - Pedicure Service - Nail Salons Near Me - Houston, Texas

I think it's very rude to not attend to customers that you start a service for, what I mean by that is when your told to have a seat in most nail shops that means they have enough nail techs to complete your services in a reasonable amount of time... NOT THIS PLACE... my daughter sat in the pedicure chair so long her poor feet turned to prunes... Then they rushed on me so that they can accept every single person that walked thru the door, they switched mail techs twice and let me sit for 2 hours waiting to complete our service.. very disappointing due to the fact this place is very close to my home and I like the soundtrack they play on the shop.... sorry guys but this is just rude in my opinion... read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

I really wanted to like this place because it's close to home. I went in for a shellac manicure 8 days ago and it's already lifting. The tech was clearly sick and continuously coughing. She had a mask on but took it off to paint my nails while coughing on my hands. My nails were bumpy and there was nail polish on my fingers when she was done. They tried several times to add on services such as nail art and a pedi which made the experience even more uncomfortable. read more

I'm very disappointed to write this review. I have been visiting this salon every few weeks or so since I moved to the area in March. The location is great, since it's right next to my neighborhood. The inside always looked clean and every one was very friendly. They have done some beautiful work on my nails. Yesterday I went in to get a Shellac Pedicure. The woman servicing me barely spoke to me, and never once smiled. My water was on the cold side so I asked her twice to make it hotter, she barely turned the tap on, and never long enough for it to warm up. I asked for the Milk and Honey pedicure which is $45 and wanted to be pampered. It was the laziest pedicure experience I've ever had. I was never offered a drink, my water was cold, my towels were cold, the stones were barely warm. The woman hit my toenails multiple times with the UV light, and when I pointed it out to her she tried to argue with me until she saw the RED toenail polish on the inside of the lamp. My massage was pathetic, and maybe lasted 4 minutes total, for both legs. It was not a great experience overall. But eh, my toes looked nice. So I was willing to shrug it off as an off day. When I went to check out she hands me the check and my total is $65. I was shocked! Evidently there is a $20 shellac pedicure charge that NO ONE even thought to tell me before I sat in the chair. There's no prices posted on the wall, or in the menu. So, I had a crappy mediocre pedicure for $65, before tip! I can go to other salons in the area and have a much better pedicure. Services including neck wraps, mimosas, and a decent massage for way less money. I feel like I was completely robbed. The only reason I didn't make a scene was because my niece was in there getting her nails done, and my niece had already waited almost an hour to be seen. By the way, her full set, dip nails with a shellac top coat cost $55 before tip. Why??? Why was mine $10 more? Horribly overpriced. Incredibly disappointing. I will not be returning. read more

Went in for shellac started peeling next day. Girl forgot to put my fingers in iv then before i left she sent me to put them under iv for 2 minutes. Went back few days later they repainted with regular nail polish! Now the regular nail polish is chipping badly after a week!! read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

Kim Le is absolutely the best! She's very attentive and good with her craft. She is consistently timely and very thorough. My nails look natural and not thick and gaudy. Although I work with my hand a lot and constantly have them in water or cleansing them with sanitizer, yet they appeared fresh for several weeks. If you are looking for a well qualified and thorough technician, I highly recommend you try Kim. read more

Enjoyed a Mother/Daughter day at Cosmo Nails. We our nails! Highly recommend Cosmo Nails & Spa. They're not crowded at all like other places. They take their time and do great Quality nail art and the massages are amazing too. read more

Cosmo Nails And Spa - Cosmo Nails - Nail Salons Near Me - Houston, Texas

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I had done a mani and pedi sadly they let me to many brush strokes and separations between coats. I can't recommend this place. read more

Cosmo Nails And Spa - Regular manicure, poorly made - Nail Salons Near Me - Houston, Texas

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The people were caring and very charming! Did a great job with my acrylic nails, that did exactly what a wanted! read more

Cosmo Nails And Spa - Dip acrylic - Nail Salons Near Me - Houston, Texas

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I love this place! So peaceful when you walk in, they greet you right away, I also called ahead to make appointment and they didn't disappoint to be ready when I got here; I didn't have to wait to get seated. I highly recommend it ! It's a very clean salon. Also, they take the time to do your nails, they deep clean and give you a good massage afterwards! read more

Hidden secret. I LOVE this place.lily does the best pedicure I have had in a long time. She took her time and made me relax and enjoyed myself. Did I say very clean!! My new place please don't change. read more

Nice job.. call ahead to book an appointment, they get busy sometimes! Ask for Gina for your dip manicure read more

Cosmo Nails And Spa - Love this place, everyone working here is very sweet! Make sure to call ahead to see if someone's available or make an appointment. - Nail Salons Near Me - Houston, Texas

This salon is so cute, and the staff are very friendly. Vivian did my nails and toes and they came out great! I will definitely come back! read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

We had another wonderful experience at Cosmo's today. The ladies did a great job on our manI/pedi's. We were warmly greeted when we walked in and quickly seated. They took their time with us and we felt very appreciated when we left. The salon is very clean and has a nice atmosphere. read more

Terrible! Save your money and keep driving! This was a waste of money! If I pay $40 for dip on my real nail I expect to walk out happy. Not the case here. It was sloppy and rushed. She was very rude by staying on the phone the entire time she was doing my nails. Not to mention the polish was sticky and made a mess all over my hands. They asked me to leave a review so here it is read more

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My experience here is always amazing. I love Dana so much, she takes such good care of me and her work is excellent!!! 5 Star Service!!!!! read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

Worst experience I've ever had for a pedicure as well as the shortest pedicure I've ever had. The young guy just cut my toe nails, only massaged each leg for 1 min. And then didn't even shape my nails. I had to tell him to do it before he started painting my nails. And then I asked if he was going to cut my cuticles and he said he had already done it when he didn't and didn't do it and he rushed through painting my toe nails. $30 for a pedicure that I didn't even get to enjoy. Never again. read more

So slow. When I walked in, I specifically asked if I could get a shellac mani/pedi done in an hour. 3 employees assured me they could. Nope. Nearly 2.5 hours later I finally walk out. 3 stars because it looks good. I hope it lasts. read more

Shellac manicure only lasted 4 days as it was already chipping. They were nice enough to redo them but the re-do still only last a few days. They buffered my nails too much that my nail was breaking. Wouldn't go back. read more

Been here several times. Prices are comparable to other places in the area so that's a wash. But what impresses me about this place is their ability to handle a large volume of walk ins especially on the weekends. They have a large staff that is able to get to you quickly and they are all super friendly, where I've found other places not to have as friendly a staff. read more

How can they call it a spa when the lady yaps on her phone non stop during my service? I mean loud and laughing, impossible to relax. The man working here was sick with what seems like the flu with coughing and drainage yet i did not see him cover or wash his hands. Not a good experience. Not coming back until they ban personal calls and promote a spa like experience. read more

My absolutely favorite nail salon!! Ever since they have opened I haven't been anywhere else. They are always accommodating and friendly and willing to try any crazy idea I saw online. read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

I have only been once but I was very happy. They did not rush my nails or overcharge. I was offered a beverage and was able to watch a movie on the big tv. The towels are heated. Went early afternoon Saturday and was seated immediately. read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

This place is new to the area and is amazing! Everything is new and clean. Very spacious and good for big groups. Everyone I met that worked there was super nice! I will be back again this weekend! read more

Cosmo Nails And Spa - Nail Salons Near Me - Houston, Texas

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Amazing service. My girl Marie never disappoints. Always exceeds expectations. I show her a picture of what I want and she makes it better than it ever could be. Love this place so much. I swear by it. read more

2 of my nails broke off after 5 days! It is overpriced and not worth it! I went in and it was not busy so I was attended to quickly but dip nails took 1 hour and 15 minutes. I norma read more

SAVE YOUR MONEY AND TIME . I really dislike this place they take FOREVER to get started with you. Instead of them telling you it's busy they let you sit their a hour (only reason I'm still waiting is because they sat my cousin down ) they skipped me as well because they know I'm here with someone who already got started ... just to squeeze in another customer (who came in 20 min after me ) this will be MY VERY LAST TIME COMING . And not to mention Kim is soooo rude & always messes up and thinks it's okay . read more

Tried this place out today and it was the worst experience I've ever had. No customer service or communication at all. Walked in and couldn't find anyone to welcome me in, so kinda just stood there. The color I chose was out so the lady just poured some random pink powered and told me I would like it. ( dip nails) didn't want to be rude so I didn't say anything. Moments later the same lady comes and tells me she can wax my eyebrows in the chair I was sitting at she rolls her stuff over and I told her the nail tech was doing my nails so I don't think it would be a good idea that she did that. I told her I'm in no rush I would like to be taken to the back and get my eyes brows done ( they have rooms for waxing) the nail tech kept cutting me and giggling. I was so annoyed from the customer service, the wait, the lady picking my color for me, and being rushed I left and didn't even wanna get my eyebrows done because I was so disappointed.. I won't be back. read more

Regina did awesome job on my permanent eyeliner I definitely would refer her she is very compassionate person

New to the area and on the hunt for my new "go to" nail salon. Unfortunately, Cosmo Nail And Spa will not be the one. Although, this establishment is fairly clean it definitely lacks communication and customer service. I visited this nail salon on a Thursday evening as a walk in, no issues there. They do have a great variety and selection of nail polishes, and powders. Andy performed my full set manicure - which he failed to quote me a proper price and was surprised at the extravagant amount he was charging me upon check out. $50 for short and square nails? Outrageous! I pay $40 and get very long coffin nails at my old salon. No way I was going to pay $50 for nails that resembled that of a 10yr old. Kim performed my pedicure, it is as if she was scared to touch my feet! I enjoy my pedicures when they exfoliate and scrub the bottom of my feet. All se did was the bare minimum. Never again. Tip: request a quote upon arrival, as well as providing a picture of what services you'd like/prefer. The manager discounted me $5 for the inconvenience. May have well as slapped me in the face! NEVER AGAIN! You're pretty much paying for their rent/location and utilities...not their service. read more

I went to Gina for eyebrow microblading and a yearly touch-up. I found her by word of mouth at a salon almost an hour away where I live! The girl's eyebrows looked so great and prices were so reasonable, I contacted her right away. A few days later...wham, bam, boom! Beautifully shaped and shaded eyebrows :) Gina is so sweet and really takes the time to listen to what look you want, seeing as everyone is different! I get compliments all the time (even my mom's boyfriend commented on how great they look) and save myself so much hassle. Just went in for a yearly touch-up, in truth I really didn't need it but i wanted a slightly more bold look since I'm wearing my hair darker. Also, the pigment lasted despite forgetting to tell my esthetician to avoid my eyebrows- this will last. read more

I come very often but lately they take awhile to attend me and Gina stays on that phone either on youtube or talking with someone, cuts you off to answer. She rather pass me over than to do herself then I gotta come back two days because the work done wasn't good lifts or breaks.. she's great just customer service isn't. Awkward sitting there not acknowledge. read more

Regina and staff are so kind. They have stayed past closing many times to ensure my friends and I get our nails done.

Dana did such an amazing job! This was my first time at Cosmo and I decided on a deluxe - French shellac pedicure. She took her time - very thorough with the callous removal and made sure I was comfortable the whole visit! So much hospitality - I will be returning to Dana in the very near future read more

This is the second time they have disregarded me after 5-7 minutes and taken another lady. Why? Well for the second time, it was because I was black and she was not. I fail to understand discrimination, but I will not tolerate it. They sat us both down, even though her attention was to the other woman, gave her the book and proceeded to service her first. I kindly dried my feet, and left. There is no excuse for second class service, they will not get any of my money or business again.. go to nails of America of America on West Lake Houston by beltway, farther from my home, but excellent, fair and equitable service... BTW, I tip well, lol, and was getting powder on hands and toes, $80, they settled for less, pedicure. What ignorance. read more

First time I came to this place they serviced a woman that came in after me while there was already a lady waiting before me. I don't think it had anything to do with race as the lady below stated because we were all of the same race. I left and went somewhere else. Decided to give them another chance and got my nails powder dipped. I really liked the way the look and the color. They chipped after a week. I went against my better judgment and went back to get them fixed and decided to get a pedicure as well. Once again my nails have chipped after a week. During my pedicure the lady was digging in between my toe nail and skin. She also cut my cuticle and then put nail polish remover on it to stop the bleeding? She didn't massage my legs even though it's a service you pay for. I will not return to this place even though it's right around the corner. read more

This nail salon is ok but I would suggest finding another salon if you are a woman/person of color. I have visited this salon a number of times and although the customer service and time spent on pedicures is sufficient, special treatment appears to be offered to Caucasians. On two occasions, refreshments was offered to the white patrons. A simple bottle of water was not offered to me on a previous visit and for my visit today, my mother and I were passed over for this simple accommodation on this Hot Summer Day. Some would advise, just ask if your thirsty, but when you see other white customers being offered items and you were not, that is not a good look for the salon. Forget about the nail techs being discreet about what services you are requesting. A sweet Caucasian woman was there with her young daughter who wished to get a bikini wax. The worker, in front of everyone in the shop the included men, woman and children pretty much embarrassed the young girl! read more