I selected the service including candle wax. During the service the nail tech got wax on my…read morepants--a significant portion on both pants legs. She took no care to avoid this. I did not notice until laundry day when I was going to wash the pants. I called the shop afterwards to speak with the manager to complain. The person answering the call said the manager was not in, but took my complaint and phone number and said thar she would give a message to the store manager who would call me. I received no call. Crickets. Chambers Nail, that was my first and last time at your shop.

I had a great experience here. They use a timer to massage, so you're getting the service you pay…read morefor. They have a great selection of polish, it's clean inside, and the ambiance is great. They also provide warm neck pillows and your drink of choice.

02.08.25 one of my…read morebest friends was getting her nails done here this morning, so since i was hanging out with her, i went ahead and got a manicure/pedicure, and I NEEDED it. Thanks to my Manicurist/Pedicurist Nicky, she took care of my hands and feet, and now they are perfect, also Thank you Nicky, for the great massage on my feet and legs, and arms and hands. im sorry if i fell asleep several times, however, once the knots i didnt know i had in my feet, legs, arms, and hands were gone, i felt so relaxed and had fell asleep. Nicky is that Great !!! see you next time. God Bless !

Exactly what I wanted! Love my nails! Will definitely be coming back. Thank you Lisa!read more

Try this nail salon for the second time today and I was very pleased with the service and the…read morequality that I received. I went in for a full set and also a pedicure. I was greeted nicely at the door and right away I was then seated and they started on my pedicure. I absolutely love the fact that I can have a glass of wine while enjoying my pedicure in a relaxed environment. It was pretty busy for Friday but what salon isn't right. They have all kinds of services and will have your nails looking stunning!! Definitely will go there again!!

Got a pedicure by Sandy today. No lotion, no foot scrub, no exfoliating. Just feet soaked toes…read morepolished and cut down. $55 for that. I love this place but she has never done my toes before and never will again. She didn't even put my sandals back on, lift my table up or anything. Poor service

Service is subpar. They don't communicate cost and the products they are applying then upcharge you…read morefor a service you didn't request. The manager (whoever she is) rather argue with you than listen to your issue you had with their service. Prices were outrageous for a simple pedicure and manicure.

The owner Kayla was rude and laughed and mocked me when I asked about a price. My three daughters…read moreand I will take our business elsewhere. Super unprofessional.

Wish I could rate a big fat ZERO!! Terrible ! Don't go! He cut my big toe nail into the flesh and I…read moretold him "you cut my nail into the flesh and it's very crooked you can't straighten it.. he just gave me a smerky grin and said no I didn't and it's straight he said!!! After all the critical conditioning and he was about to apply polish --I noticed several of my nails still had old polish on them. I said--you gotta get that old polish off cause I don't want the new polish on top of old polish. He said- you won't see it!! I said well I don't want it left on! So he poured acetone all over my clean/lotioned toes and roughly went over them with cotton ball.. then proceeded to polish. All the passing minutes my feet arch that had been roughed up, and my flesh that had been cut into was burning. He never rinsed prior to beginning my botched polish job! He also missed many parts of my nail polish, and rushed! I told him as he was hurting me, he rolled his eyes. My toes and feet arches is so sore! At the beginning of my ordeal-I told him my water was cold and he just added a little warm till it had soaked onto my towel that I propped my feet onto. This should have been my sign to get up and leave. It was never even warm. After about 30 seconds on my one heal, I asked him to please do my heals a little more cause they are still rough he just angrily grabbed the scratch pad once again and roughly sanded an additional 10 seconds on it. But as he passed it from my heal to the part below your toes he roughly passed it over my arch scratching it so bad it's was sore for 2 days. Should I also mention that while he's doing the bottom of my feet, he never assisted me in holding them up AT ALL....I'm 52 years old and have never had this much disrespect and horrible service in my life. I had read all the negative reviews before my visit, but decided to give them a try, I should have listened to most complaints.. never again. Please make a little trip down the road to somewhere on Garth Rd and find one that will not put you through the torment I am now having to write about !

Very disappointed. I requested to have dipping powder removed. He was ticked when I asked. He…read morewas so rough on my nails. It has taken two months for my fingers to quit hurting. He used dremel - created ridges that weren't there before. I hid my hands. The poorest customer service. The young lady is nice and good but the two guys are terrible and rude.

Will not be coming back here! I used to enjoy this place…read morebut now recently I'm being told for the same set up I've been getting for over a year that I'll be paying $15 more with random extra charges that I never heard of, first they didn't tell me the lady I requested for my appointment wouldn't be there so I show up and get a new guy that cuts my finger being extremely ruff then when I ask the guy to fix a nail that was messed up he caught an attitude lol but $114 later I will not return! If I could give zero stars for today's experience I would.

This is the Second time I give this place another chance but am extremely disappointed again with…read morethe outcome. The acrylic nails only last a week MAX before they start popping off. The polish they use for pedicures last two days before it starts chipping away very badly. It seems they use the lowest quality of everything because nothings lasts for what you pay for. The customer service isn't great either. I dislike that I don't get to enjoy my pedicure without them harshly doing my fingernails at the same time (trying to finish with me fast and get me out the way) and they are just laughing/talking the whole time in front of you. It even felt like they would talk/laugh about me at some points. This was my experience both times.

Came here with my girlfriend and newborn and the staff were very sweet. Playful with our baby and…read moremade sure we enjoyed our pedicure. Complimentary drinks always a plus very clean and calm vibe

The staff were friendly and service was great. I had a pedicure and Y made sure I was comfortable…read morethroughout. Not too rough and did an excellent job.

This was the best, most relaxing pedicure and manicure I have ever had. My daughter's friend…read morerecommended to go here and I am so glad we did. The people were great. The place was so pleasant and well maintained. Will definitely be going back. Thank you for such a great job

I've had a lot of pedicures and this one was the worst ever. I think I have a newbie, I'm…read morewondering if he's been trained professionally or is this a learn at home and put in a chair. He's made me bleed twice. The lady next to me just said ouch and now she's bleeding. What the heck! I've had a really long week at work and was looking forward to a relaxing quiet time. Instead, tense and bleeding and can't wait to get outta here. The massage wasn't one, but after you've hurt someone, he probably can't wait to get me out of the chair. I've been a customer at both Webster locations and have always received excellent service. Baytown needs some work. I should have looked at the ratings and reviews first but based my decision on past experience at other locations. Buyer beware!