I've usually had a great experience at Posh Nails, but the last few visits have felt like the…read morequality has been going downhill. Unfortunately, my most recent experience was the final straw. I'm not usually one to complain because I understand everyone is human and mistakes happen, but this was by far the worst service I've ever received here. I initially requested my usual tech Mimi but more recently she has been staying busy and have had a few different techs these last few time. My pedicure tech started off well, and the foot massage in the beginning was honestly the only positive part of the experience. After that, things quickly went downhill. She would reposition my foot herself, then somehow end up pushing it and blame me for "moving," even when I wasn't moving at all. At one point, she kept readjusting my foot and lightly slapping it while saying, "No move," which felt rude and uncomfortable. While clipping my nails, she repeatedly tried wiping the clippers on the towel under my feet, but in doing so, she poked/stabbed my feet several times. Thankfully, she didn't fully break the skin, but it was still painful and concerning. When it came time to paint my toes, I watched her smudge the polish herself, yet she again blamed me for moving. I asked if she could fix it, which she did, but then she dropped the polish brush onto my pants and leg, leaving polish on both unknowingly to me, ensuring me that it was not on my skin or pants. She also smudged the same toe again during dropping the brushed, proceeded to look right at it, tapped my foot, and smiled without properly correcting it. The final part that really upset me was the massage. I had paid for a 5-minute massage, but she did it dry without using any lotion. When I asked if she would be using lotion like in my previous appointments, she simply said, "No, no worry." It was extremely tense and uncomfortable -- honestly the least relaxing massage I've ever had. To make matters worse, she started the massage around XX:50, realized around XX:51 that she hadn't set the timer, and then changed it from 5 minutes down to only 1 minute and 30 seconds, ending around XX:53. At that point, I was so frustrated and uncomfortable that I just wanted to leave. I had somewhere to be afterward, which is why I got the pedicure in the first place, and once I left (changed clothing) my friend noticed there was still a very noticeable spot of dried polish on my leg from when the tech dropped the brush. I was honestly embarrassed and extremely disappointed. This is the first time I've ever felt the need to leave a complaint about any service. I've always enjoyed coming here, which makes this even more disappointing. I truly hope management addresses this, because the level of care and professionalism I experienced today was unacceptable. I wasn't even able to get the tech's name.

Was looking to pamper my mom and myself with a mani pedi, this was my third time visiting the…read moresalon. My mom's service was in impeccable. She's 83. However, the tech that did my nails when I showed her a piece of rough skin under my feet smaller than a mustard seed wear my Birkenstocks rub and she frowned up then I showed her the back of the heel and she frowned up again. I'm like lady you're in the wrong business and I still tipped her just rude, she didn't refuse my tip. Then she put me in the nail dryer and never saw her again. I believe I had this name confused with Plush Nails, however where do you go in Baytown without having to drive into the city. The nerve of these ungrateful people liking they're doing me a favor. The atmosphere It's mediocre. Thanks for letting me know that you didn't appreciate my business.

Friendly atmosphere and fantastic nail techs. My sister and I went together because this is her "go…read moreto" place to get her nails done.

Been here a few times for pedicures. They are always so nice and do a very good job. It's clean and…read morecomfortable inside the place as well.

Worst lashes EVER. SAVE YOUR $$$. Spent $110. for the most horrible experience ever and Ive worn…read morelashes for about 5 yrs. Most surprisingly is the manager, Danny didnt even offer a refund and Ive been a regular mani-pedi customer for about 4 yrs Don't risk letting, "Lin" EVER do your lashes. She hasnt a clue what shes doing, and doesn't speak a lick of English. I even went back to get them fixed and all she did was brush them out, hold out her hand for another top with the same terrible results. Pathetic.

This gentlemen late 40's early 50's had the poorest attitude towards me when I showed him a picture…read moreof what I wanted and noticed the french tip was not coming out as desired , I made a comment if he could fix it and not sure why he just didn't like that and proceeded to tell me he was doing it how it was shown in the picture and Just ignored me so, was so rude I just wanted to get out of there asap Not planning on coming back, didn't get his name but He did have 2 heart tattoos on his right arm.

The greet you like royalty. Fast service and smells amazing…read more Not too many color choices for regular polish. It looks very clean.

I requested a mani and pedi and they delivered. I prefer my nail natural and long enough to scratch…read morebut not long enough to cut. The ladies that did my spa were hilarious and attentive. My mani lady has my cuticle look clean and healthy. She did cut my natural nails further back than I would like but they are all even now. My pedicure lady I will be requesting her again when she took her time to work out my legs a worth every cent. Now I do fell that the upgrade game they run is great. Is it worth it you can be the judge of that. But they are worth the stop and try.

Horrible horrible pedicure they do not listen to you! And super expensive !!!!! Not recommended at…read moreall don't waste your money

There service sucks no one knew English hardly. My nails are all lumpy. One is about to break and…read moreit's been a day. My toenail polish is very thin and it's shellac

I walked in and asked for a full set color white only. They quickly rushed me to do my feet after…read moremultiple times of saying no. I finally agreed. I never should have. The lady cut into my toe making me bleed also cut my nails way to short and gave me an ugly looking "French" look. Even after being told polish white. They did the same to my hands.. All this while another employee continued to sing loudly into a karaoke machine!!!! I will never return. The service was horrible. They did exactly what THEY WANTED not what the customer (me) asked for... they said let us fix it. I looked at the lady and said please do not touch me anymore I can't stand on my right foot. I don't want anything to be touched I just want to leave after the horrible service and attitude yall constantly gave me.

They did a great job on my toes and nails, especially Lisa who did my nails. I love them and I will…read moredefinitely be going back soon.

Great business! Great people who run the business! Great prices! Every time I schedule an…read moreappointment with Cover Nails, they get me in and right out. The are experts at pedicures, manicures, and arching eyebrows. I would recommend for everyone to go here!

Loved it, it was my first time doing my nails there and I have no complaints, the guy that attended…read moreme there was super nice. Th place was really calm mostly in the morning but as soon as that 11am hit that's when they get customers.

Sweetest ladies and they always do a great job! Prices are fair and quality products. I am VERY…read morehard on my nails working in a collision center every day and my nails here really hold up! Simple salon with everything to offer. Pedicures are great too. They really take their time and give a real pedicure. Had their new option of hot wax on my feet and it hit the spot after a long & stressful week. My regular spot!