I've usually had a great experience at Posh Nails, but the last few visits have felt like the…read morequality has been going downhill. Unfortunately, my most recent experience was the final straw. I'm not usually one to complain because I understand everyone is human and mistakes happen, but this was by far the worst service I've ever received here. I initially requested my usual tech Mimi but more recently she has been staying busy and have had a few different techs these last few time. My pedicure tech started off well, and the foot massage in the beginning was honestly the only positive part of the experience. After that, things quickly went downhill. She would reposition my foot herself, then somehow end up pushing it and blame me for "moving," even when I wasn't moving at all. At one point, she kept readjusting my foot and lightly slapping it while saying, "No move," which felt rude and uncomfortable. While clipping my nails, she repeatedly tried wiping the clippers on the towel under my feet, but in doing so, she poked/stabbed my feet several times. Thankfully, she didn't fully break the skin, but it was still painful and concerning. When it came time to paint my toes, I watched her smudge the polish herself, yet she again blamed me for moving. I asked if she could fix it, which she did, but then she dropped the polish brush onto my pants and leg, leaving polish on both unknowingly to me, ensuring me that it was not on my skin or pants. She also smudged the same toe again during dropping the brushed, proceeded to look right at it, tapped my foot, and smiled without properly correcting it. The final part that really upset me was the massage. I had paid for a 5-minute massage, but she did it dry without using any lotion. When I asked if she would be using lotion like in my previous appointments, she simply said, "No, no worry." It was extremely tense and uncomfortable -- honestly the least relaxing massage I've ever had. To make matters worse, she started the massage around XX:50, realized around XX:51 that she hadn't set the timer, and then changed it from 5 minutes down to only 1 minute and 30 seconds, ending around XX:53. At that point, I was so frustrated and uncomfortable that I just wanted to leave. I had somewhere to be afterward, which is why I got the pedicure in the first place, and once I left (changed clothing) my friend noticed there was still a very noticeable spot of dried polish on my leg from when the tech dropped the brush. I was honestly embarrassed and extremely disappointed. This is the first time I've ever felt the need to leave a complaint about any service. I've always enjoyed coming here, which makes this even more disappointing. I truly hope management addresses this, because the level of care and professionalism I experienced today was unacceptable. I wasn't even able to get the tech's name.

Was looking to pamper my mom and myself with a mani pedi, this was my third time visiting the…read moresalon. My mom's service was in impeccable. She's 83. However, the tech that did my nails when I showed her a piece of rough skin under my feet smaller than a mustard seed wear my Birkenstocks rub and she frowned up then I showed her the back of the heel and she frowned up again. I'm like lady you're in the wrong business and I still tipped her just rude, she didn't refuse my tip. Then she put me in the nail dryer and never saw her again. I believe I had this name confused with Plush Nails, however where do you go in Baytown without having to drive into the city. The nerve of these ungrateful people liking they're doing me a favor. The atmosphere It's mediocre. Thanks for letting me know that you didn't appreciate my business.

If you want your nails done in the Baytown area you need to go to Miss M. Torres! She did an…read moreexcellent job and I am so proud of her work I asked for candy cane toes and a classic natural normal clear coat for my hands love my girl! Absolutely recommend

I've been all around the globe to get mani/pedis and this is the first time I've been so 'WOW'd'…read morethat I left a 50% tip! It all started when I came in later in the evening, around 6:30 and they close at 7:30 however, they willingly let me have a mani/pedi. I'd hoped I wasn't going to keep them late, but they gave me THE MOST EXCELLENT service I've had. The gentleman was just that -gentle and paid extreme attention to detail, but he was still rather swift. -Perfect! Then they put me in the wonderful massage chair that spawned an instant relaxing rest of my evening... better than most. So now, I've got the pedicure happening while the manicurist finishes the last touches. They worked well in tandem as a team, taking care not to mess up the polish on my nails. Almost spontaneously, the gentleman finished with my gel polish and handed it off to the lady as soon as she was finished caring for each of my toes. Let me not skip how wonderfully she took care on this pedicure. This gracious lady did more to each toe than I've ever seen. On top of that, I got a tremendous warm stone massage. My experience was one of the best and albeit I live out of state, I'll be back to see them upon my return. Thank you!

Always have an amazing time here! I live super close so it's really convenient. There's a newer…read moregirl there that does an impeccable job, she pays a lot of attention to detail, I believe her name is Nina!

Let me be real this place is a JOKE. I asked how much short French tips were and they told me $38…read more Cool. Then all of a sudden, when it's time to pay, it's $48? For what? Y'all just pulling numbers outta thin air now? That's scam behavior. Don't play with people's money if you can't even do nails right. One of my nails was CROOKED. Like noticeably. And guess what? No fix, no apology, no discount. Just vibes and attitude. They got me walking out looking like I did my own nails blindfolded. Oh and another thing. They got the nerve to leave nails thick, flat, and bulky like I asked for press-on bricks. And when I picked a specific color, they lied straight to my face and said it was "out" while it was sitting right there in plain sight. Lazy AND disrespectful.

They are always so nice and I love their work ! They are so detailed with their work. If you want a…read moregreat job in you nails or pedicure they are the ones who will do them in Baytown! They are so friendly

I love this place because they take care of their guest!! They make sure they do the best in…read moreeverything you ask for.... I am getting the whole works, my eye brows waxed!, I have my own nails just getting shellac on them!, & of course my little toes done lol!! You can also have wine during your service & that makes it even better!!! So what more can I say this place is da bomb!!!

Services received: 2 pedicures, dip powder nails…read more Bottom line: Very happy with the end product. Nice, clean facility. Service was good. Went to this salon for the first time today. I got a pedi and dip powder nails and my fiancé got a pedi. We were both very satisfied with the pedicures. The technicians were nice and professional, and the pedicures turned out great. The dip power nails are very well done. The only small negative was that they did not put oil on my cuticles after the dip was applied so my hands were very dry. Other than that, the nails look great! The only suggestion I have for this salon is that they provide a break room for their employees or at least have them take their breaks in a different room than where customers are getting service. There were two pedicure rooms - one with a bunch of chairs and another smaller one across from it with just 7 chairs which is where we were placed. By about half way through our pedis, 4 of the 7 chairs were occupied by employees on break all talking very loudly. I have absolutely no problem with the fact that they were on break just that they were slightly disrupting to our experience. If the salon had just set us in the other pedi room which had plenty of open chairs then the employees could have used that smaller room for their break. This was a very small inconvenience so I don't think it was worth docking a star from the review. Just wanted to provide the feedback for the business.

Worst lashes EVER. SAVE YOUR $$$. Spent $110. for the most horrible experience ever and Ive worn…read morelashes for about 5 yrs. Most surprisingly is the manager, Danny didnt even offer a refund and Ive been a regular mani-pedi customer for about 4 yrs Don't risk letting, "Lin" EVER do your lashes. She hasnt a clue what shes doing, and doesn't speak a lick of English. I even went back to get them fixed and all she did was brush them out, hold out her hand for another top with the same terrible results. Pathetic.

I went for a mani/pedi. I don't usually go to NoA because they are a little too pricey for me; but…read moresomeone gifted me a $25 certificate. I didn't have to wait long before being shown to a chair...probably took longer to explain to the tech what I wanted due to the language barrier. I chose a shellac manicure and a basic pedicure, immediately two techs began working on me. The lady doing my pedi tried to convince me to upgrade to a "better" (aka more expensive) choice and seemed disappointed when I didn't comply. I wonder why she cares what I selected? Are they pressured to hard sell the clients? I can't say that my service was rushed, but I definitely didn't feel like they took their time with me either. I must point out that I really don't enjoy having my nails done while getting a pedi...it's a lot of work holding my arm at a weird angle for so long! But that's just me and other places do that too, so maybe it's the norm. I was happy with how my nails look considering the powered dip I got from another salon tore my nails up! But I still paid almost $60 (including tip) even with a gift card! Too pricey and a little hurried service is why I'm rating this place only 3 stars.

we are so devastated on how these nails turned out. she is in a wedding this saturday and she's…read moreballing her eyes out! UNACCEPTABLE! you gave her a $10 refund for the "french tip" instead of fixing your mistake or giving a FULL refund! you cut her so bad she's bleeding!! This is ridiculous and you need to do better.

Art work and shaping is a 10/10 had a great relaxing experience Sam took care of me since I've been…read moregoing there highly recommended

DONT GO HERE!!! Very…read moredisappointed with my experience. The manicurist was extremely rude from the start. I asked for a pastel yellow and was told it didn't exist, only for him to later find the exact same shade. The same thing happened when trying to match a brown color--he made no effort to help and kept insisting it wouldn't look like the picture. The entire service felt uncomfortable, with constant whispering in another language that clearly felt directed at me. The work was rushed, careless, and came out awful. I honestly felt like crying from how I was treated. Paid and left, but the service and attitude were unacceptable. 0/10, not recommended. 0 stars!!!!

There service sucks no one knew English hardly. My nails are all lumpy. One is about to break and…read moreit's been a day. My toenail polish is very thin and it's shellac

They were able to accommodate me last minute, and stayed past closing time to finish. Very friendly…read moreand they did a good job!

Friendly atmosphere and fantastic nail techs. My sister and I went together because this is her "go…read moreto" place to get her nails done.

Been here a few times for pedicures. They are always so nice and do a very good job. It's clean and…read morecomfortable inside the place as well.

A++++++++ Very reasonable prices and staff is very nice and…read morewelcoming! Different options for nails.

Sweet women/customer service all around. My nails have lasted me a bit over 3 weeks if I don't…read morefidget with it! They treat you like family. Love if