This lady is plus real Very professional…read more Knows her business Very respectful and kind Excellent in her field Works well with you even if there's a problem She is The Problem Solver She's great!!

If you're in the market for a new home and are looking for an agent who will give you dedication,…read moredevotion, and care, every prospective home owner needs, Candice is the agent for you. She walked me through the process step by step and helped make my home buying experience one I will never forget. Her professionalism and personal touch led to me finding the home I always wanted and dreamed of. I'm forever indebted her. I would recommend Candice's services in a heartbeat.

Don't move here they don't change the locks and the be standing outside my friend isn't even happy…read morein her place they took her money

I love this place now. About 7 months ago, I was pissed off at the office and I wanted out of my…read morelease. I had seen the office staff change 3 times and I was over it. It wasn't until recently that I realized that the last change had been the best change. All the residents were upset that the new manager was charging fees, including me. It wasn't until I realized that she charged everybody fees based off the lease. She didn't pick and choose like other managers. It took some getting use to things but now that I understand. Chameika is just firm, direct, straight to the point, by the book, and she mean business. We all have a job to do but we don't want others to their job. The staff at Sterling Chase is awesome, hats off to the maintenance team, office staff, courtesy officers, and the groundsman. They have done an outstanding job with turning the apartments around for the best.

I was hesitant about using a property management company for various reasons. This was my first…read moretime working with one here in Georgia, and I wasn't sure it would be worth it. But after my experience, I'm really glad I made the move to Rent Appeal. Communication has been great, everything has been handled professionally, and it's taken a real weight off my shoulders as a landlord. I'm now looking into having them manage my other rental properties as well. I hope after great reviews like this and more people go to them, they will still maintain the same quality and standards in what is getting them there. I will be sad if standards and quality decrease over time.

Rent Appeal has consistently provided the best customer service and expertise with my rental…read more Highly recommend!

Soooooo I just moved into this place a month ago. It's not as bad (to me) as the reviews lead you…read moreto believe, but I can't say there isn't some truth to what the reviews say. Let me start by saying I do agree: ventron management company is trash. Literally all their apartments are in the hood and I transferred to this property from Walden brooks on fairington. That apartment is 10x worse than this one, which is why I probably am satisfied with the lesser of two evils. I live in the front of the neighborhood, so I feel like most of the bad stuff happens in the back there are over 1000 apt in this complex so If at all possible stay in the ones closest to the clubhouse The gym is NEVER open by time I get from work. They only open it during office hours which is trash and one day some bald man was rudely rushing me out because they were closing. If this is supposed to be an amenity, then I need access to it after hours. When I put in a service request they came quick & replaced my garbage disposal. But they were supposed to replace a mirror when I moved in and still nothing. Here's my advice: 1. Make sure you do a walkthrough of the exact space you are renting before you sign that lease or pay anything and make sure they do all they're supposed to do before you move in. 2. Pick something by the clubhouse 3. Make sure you get the renovated ones. They are the nicer ones. 4. I put in a request for a pest control spray monthly even though I never see bugs. The last property had them and I'm just paranoid as far a ventron is concerned. 5. Lower your expectations. This ain't Hollywood or not even the luxury apts in the city. It's an old renovated building. It is what it is. IF YOU CAN FIND BETTER DO THAT! But this isn't the worse.

My time at The Park at East Ponce was, unfortunately, extremely negative and unsafe. Shortly after…read moremoving in, I began experiencing issues with unruly neighbors, including individuals smoking drugs on the steps in front of the property. Valet trash service was unreliable, often leaving garbage accessible to animals. When animals entered the trash, I was charged a fee for improperly stored waste, and management directed me to the valet company instead of addressing the issue themselves. The situation escalated when an upstairs neighbor left her water running after moving out, which flooded my apartment. Maintenance arrived the following day but did not assist or offer solutions, instructing me simply to "continue doing what I'm doing to get the water up," leaving me responsible for my damaged items. Additionally, children frequently smoked near my building and left trash and candy wrappers near my apartment door. The most shocking incident involved a neighbor exiting his apartment and firing a gun into the sky, which was captured on my Ring camera. While hiding in a closet, I contacted the leasing office and was instructed to call DeKalb County Police. The police filed a report and advised me to contact management. Instead of addressing the situation appropriately or terminating the lease of the responsible party, the complex moved the roommate to another building, leaving me feeling extremely unsafe. Toward the end of my lease, I provided all required notice to vacate (either 60 or 90 days, as required) twice, even keeping copies for myself. Upon move-out, I discovered that Flex Rental incorrectly charged me the full month's rent instead of prorating. I was forced to pay both the Flex App charge and my prorated rent directly to the leasing office, which I was not informed about until days after the first of the month. When I brought this to the attention of management, the apartment manager yelled at me and stood over me, requiring intervention from a colleague. The only guidance I was given was to contact Flex Rental, who did not provide proper contact information despite the error being entirely the property's fault. I did not receive a normal level of professionalism until I contacted Ventron Management directly, who apologized and confirmed that the error was on the property's end. Overall, I would not recommend this complex. Between ongoing safety concerns, unresponsive and unprofessional management, and repeated stressful incidents, my experience was truly the worst I've ever had. I often felt unsafe and had to personally intervene with individuals loitering and using drugs in front of my home. The management's handling of issues was inadequate, rude, and unprofessional, and I only received proper support after escalating to corporate management.

Thank God this place has New Owners. They've already made massive improvements. A rare find to have…read morea company like them to take on such a huge undertaking like East Ponce Village. Their motto is Believe in More. They believe in improving the lives of the people that live there and work there.. God Bless them.

Please read the photo below. It will show you just how much these property managers care about…read moreanybody. I do know the fallen tree law but who wants to wait for something to happen when you've already been advised of the problem. Shame on you!!!

"Working with Ashton Ballard to manage our long-distance move from Massachusetts to Georgia was an…read moreabsolute dream. Before we even made the move, Ashton spent time on the phone helping us narrow down neighborhoods and align our search with our top priorities. When it came to viewing homes, she was direct, honest, and incredibly knowledgeable. Coming from the Northeast, we were totally unfamiliar with local structural nuances like stucco exteriors, but Ashton proactively pointed out exactly what to look for. Her expertise didn't stop at finding the house, either--she connected us with fantastic local vendors, including a great mortgage broker, cleaners, electricians, and engineers for a retaining wall project. Her guidance on crafting a competitive offer got us the home we loved, and the entire paperwork and closing process was seamless and efficient. We were genuinely amazed at how effortless buying a home from 1,000 miles away could be. If you are relocating or buying locally, you could not ask for a better advocate than Ashton!"

Can't say enough about Ashton Ernst and her amazing real estate team! Ashton overdelivered above…read moreand beyond all expectations! Ashton and her team marketed our home so well we sold in record time and well above our asking price. The Justin Landis Real Estate Team helped with staging, minor repair connections, movers, and answered every question or request with minutes it seemed. Ashton was at our closing which also went smooth and quick. Highly recommend this team to anyone trying to sell a home.

Renters Warehouse is the worst company to have them rent out your property. They will put ANYONE…read morein!! They put in a tenant who was LATE EVERY MONTH AND water damage EVERYWHERE! Side walls, ceiling, crown molding, closet, laundry room, carpet ALL DAMAGED!!! Who opens ALL the windows when its SUPER HOT outside and leaves the air conditioner running?!?!? They froze the coils and the drain pan in the attic was full of water and it overflowed creating a huge mess!! For all the homeowners wanting to rent out their property/properties, this company is NOT for you. There are better management companies out there!

I do not recommend this agency. They managed my rental property in Cumming, Georgia, and after the…read moretenant caused damage to the bathrooms, I had a very difficult time getting assistance. My main concern is their lack of communication. The staff at Renters Warehouse did not respond to my emails or phone calls regarding claims against the tenant's security deposit. As a property owner, I expected better follow-up and support in resolving these issues. Based on my experience, customer service and responsiveness need significant improvement.

Tried to schedule a tour two times both times my tour was canceled. The day of the scheduled tour…read moreboth times my tour was also rescheduled to either another day or a different time. The second time my tour was canceled on the day of I received a call from someone else in that office asking about the tour and why I didn't show up ma'am. You canceled my tour and you're asking me why I didn't show clearly their wires are crossed and communication is not at their forefront

Someone broke into my car on this property and I went to the leasing office at 4pm on a Thursday…read moreand the door was locked with a sign on the door " At lunch be back in 1 hour" but they close at 5pm.

I hired this company back in 2014. AJ is very nice, friendly, all the good things about him I could…read moresay he is a great agent to work with because I never had any problems with him or tenant(s). However, there were several works had to been done around the house ... such as banister and ceiling. I completely understand he is not reliable on lousy jobs because he is not the handyman, but the works were done under his company name though. The banister was falling apart within eight months because the lousy handyman only put tiny nails on the rails and didn't hold them nicely. The ceiling even worse! Pretty much like instant work with bad job performance (I would like to say it that way) The tenant renew the lease for the third time, but AJ resigned because of the minimum rent requirement in his company (above $1.000/ month while mine was below that price); therefore, I switched to ReMax company. One thing I really upset that AJ should have show pictures were taken when the tenant(s) moved in to the property and pass them along to the new agent. The tenant(s) had completely destroyed my property. The walls were full with kids drawing using crayon because they have a little girl. There was a case leaking from the second floor, not sure when that happen, but it had damaged the ceiling in the first floor, left with heavy stain, and that particular ceiling came off from the top. The tenant completely broke those kitchen drawers, not sure why they did that for, but it happened. The carpet was destroyed, and two cleaning companies told me that they won't able to clean those stains, therefore, I have to replace the whole carpet. This incident had never been reported nor fixed while they lived there, and this is not normal wear and tear's case. If AJ had regularly checking on my property, he would have reported to me about the condition of the property, but he didn't. AJ also lacked of getting tenant's information before they renewed the lease and they didn't pay the rent for five months and we had to fill the eviction at the end. Before the tenant decided not to pay a single dime, I had been told by the HOA and neighbour that there were heavy people walked in and out in my property; some of them came and left, but some of them even lived there for month or two. Being nice and great person has nothing to do with the work's performance though, and I hope this review would help both parts, landlord seekers and property manager.

Personal Source Property Management (PSPM) cares. If you are looking for a home in the Atlanta…read moreMetro Area, PSPM can assist you. I had experienced a horrible break in last year while experiencing a high-risk pregnancy and my former landlord did not let me out of my lease even after being instructed to by DeKalb County Police. They took me to court for nonpayment which became an eviction on my credit report. Although, I had the police report and several photos, many landlords didn't listen to me. But PSPM DID! Their owner, Antoine Johnson, worked directly with me using effective communication. He told me that could work with me and he kept his word. As for the properties. They are good. You can see the care the team puts into getting the job done. I would highly recommend Personal Source Property Management to anyone looking to start again without fear of your past holding you back or fear of starting your future alone. They truly care and are willing to assist you. Thank AJ for seeing a need and filling it. Bella Grace