Elstro has helped me several times, and my most recent visit was just as great as usual. When my…read morevan started acting up last Thursday, they got me in first thing Monday, even with the short holiday week. As a single mom with a full time job, I have limited time and heavily rely on my vehicle, and I trust Elstro to diagnose issues honestly without pushing unnecessary repairs. Matt quickly found the problem, ordered the part to be delivered asap by his supply truck, and reminded me I was due for an oil change and asked if I wanted to get it taken care of while I was there because he knows its hard for me to find time to get the van to them! During the multi-point inspection, he showed me that my drive belt--which had been cracked since I bought the van--was now in much worse shape. He always explains what can wait and what can't, but this time it clearly couldn't wait any longer. Thanks to the inspection and photo, I felt confident getting it replaced. He ordered the belt immediately and fixed it as soon as the part arrived. They also noticed my taillight and license plate lights were out, so they replaced those too--saving me from a ticket and keeping my van safe and reliable. I cannot express how grateful I am for their services and also appreciate them squeezing in my oil change and repairs when I was just there for a diagnosis. They have a quiet, clean waiting room. They are friendly and explain things well. No one wants to pay for auto repairs but if you have to, I highly recommend Elstro Auto!

$139 hourly, the dealer is $140. terribly high mark up on parts offer NO service like shuttle…read moreservice or car drop off! I've been a customer of Elstro Automotive since 2018, but unfortunately, the quality of service has steadily declined while prices have continued to rise. My most recent visit was for a diagnostic test, and they told me the issue was with the ECM -- which turned out to be completely wrong. I ended up paying for two diagnoses, one from them and another from a different shop that correctly identified the real problem. After years of loyalty, this experience was frustrating and disappointing. I will no longer be using their services and would advise others to verify any diagnostic findings before committing to repairs.

I have gone to Newton's for 40 years! That says it all. Great auto repair. They get it right the…read morefirst time.

09 cobalt needed a new fuel line, they ziptied a new line to the old one, used a 2 inch long 3/8…read morerubber hose with standard hose clamps. no flare on either side of the lines and leaked less than a week after the repair. NOT impressed by their "fix." If you need something rigged for a temp repair they are adequate. If you need a permanent repair, look elsewhere.

Service was quick efficient and reasonably priced I would recommend this to anybody looking to get…read morea good deal.

From the owner: Dependable, affordable, and quality work. We offer mobile auto repair and roadside assistance. Tire…read morechanges, battery services, fuel delivery, lockouts.

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

Went in for radiator flush, serpentine belt replacement, and some other minor fix. Ended up with…read moremild coolant leak after and was told they didn't do it. No leak before and leak after says hmm someone fucked up. But took it back in so they could tell me coolant elbows were replaced and flush done again. Got vehicle back and the leak was worse. Took it to a friend who then told my radiator was cracked. So 2 mechanic bills and a new radiator, yeah I was a lil pissed.

Very helpful sealing my skydlider on jeep, today I'm going to get a bumper cover on! Fair price!…read moreAnd they are great mechanics! Very fast & trusted.

It's good to know there are still good people and good local shops out there. My wife and I were…read morestranded on our way home from visiting family over Christmas when the car wouldn't start. A jump start wasn't going to cut it so we had to be towed back this shop. It's never fun when you're in an unknown area and stuck. They were able to fit us in and quickly fix the issue and send us on our way. I really appreciate them helping us out and not trying to take advantage of our bad luck. Thanks guys!

I got recommended this place since I own a Lexus 2007. They…read moreanswered quickly, told me they knew about my car and told me they could check it out since they work on non American cars! After dropping my car off they had let me know the reasonings my car was acting up within a week and a half. They are a busy place, which shows a sign of a good business! I got my car back within that next week after they fixed both my axels and wheel barring and it is driving so smoothly now with no loud noises, no noises at all actually. I will definitely be returning back to get my car serviced as they were quick and valued their customers! Quick to return my calls as well. Thanks again!

... mis-diagnosed an alternator alignment problem…read more that left me STRANDED on three occasions ... should NOT have replaced a Catalytic Converter ( and then cashed it in to a recycler ) ... did NOT install a PROVIDED Fuel Filter ... allowed my RADIO to be STOLEN from their Car-Lot ...

I'm in awe that this piece of garbage excuse for a human is even in business. This place is an…read moreabsolute rip off. Total scum bag. I have never had a nastier twist done to me than this theif. He deliberately took me for every dime he could. I had to unhook my trailer and hook it back up to get an oil change done, he charged me an outrageous amount extra. I would have and could have easily done that myself, but I thought they were just doing good friendly business and being courteous They should have let me know ahead of time they were going to charge me 28 dollars to hook my trailer and I did most the work They guy in the shop was being extremely rude when I asked him for a wrench. They also had some stupid excuse to charge me way more than he should for the oil change. The lady working the front desk was incredibly rude. She was unfriendly and unsmiling and just made me wait when the Phone when I was in the middle rang without saying a word. If your in Richmond Indiana, be sure to go Wetzel anyplace. Never move here. I'm in awe someone could treat their customers so badly. Wow.

My family and I broke down in our RV. We were having battery connection issues so I called Kyles to…read moresee if they could take a peak. He told us bring it on over! We used the last bit of juice our battery had to drive to his shop. We got there and he realized we were an RV. "We don't work on RVs sorry" And that was that. We were stuck in their parking lot now... And they ignored us. No offering a warm waiting room for the children as we tried to figure it out. No pointing us in the right direction. No help in the slightest. We are a family of 5 and that was down right disappointing customer service. Point blank.

every time I've called it tells me this phone number is not available. Have driven by many a times…read moreand don't see the shop open. Someone told me that it is closed.

They are knowledgeable and honest with you, if what your needing done is not something they do,…read morethey always can recommend someone who does. I have always felt treated fairly, they try to work with you on scheduling to limit you inconvenience. Finding a shop your comfortable with is important, I feel like I've found mine.

My daughter and her friends were stranded on a Sunday afternoon two hours from home (Columbus). We…read morecalled Pardo's Towing because they were open 24 hours. Much to our pleasant surprise, Rich came promptly -- towed the car from Cambridge Lake to a trusted automobile repair shop in Richmond. Rich helped me problem solve how to get them from Richmond to Dayton Airport to rent a car to get them the rest of the way home ... Not being from the area, and not knowing what to do or who to call ... Rich was kind and thoughtful and went above and beyond to support our family. Nice to know that kindness is still alive and kicking!

We blew two tires while traveling through the area. A Pardo's employee helped us out in a pinch and…read morehis kind attitude made us feel better while in an unfortunate situation. Thank you!