I have gone to Newton's for 40 years! That says it all. Great auto repair. They get it right the…read morefirst time.

09 cobalt needed a new fuel line, they ziptied a new line to the old one, used a 2 inch long 3/8…read morerubber hose with standard hose clamps. no flare on either side of the lines and leaked less than a week after the repair. NOT impressed by their "fix." If you need something rigged for a temp repair they are adequate. If you need a permanent repair, look elsewhere.

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

Went in for radiator flush, serpentine belt replacement, and some other minor fix. Ended up with…read moremild coolant leak after and was told they didn't do it. No leak before and leak after says hmm someone fucked up. But took it back in so they could tell me coolant elbows were replaced and flush done again. Got vehicle back and the leak was worse. Took it to a friend who then told my radiator was cracked. So 2 mechanic bills and a new radiator, yeah I was a lil pissed.

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

I bought a Hyundai Sonata from Integrity Motors a few years ago and was completely satisfied with…read morethe experience and the vehicle. Everyone was nice and payments were easy to make. Thanks!

This company will sell you a junk car in a minute this owner will sell you an unworthy car that…read morewill break down in a minute . Then he refuses to back up his product after the fact . He's running the biggest scam in Richmond please look elsewhere for a car deal or you will be very sorry that you didn't . Trust me I have the information to back up what I say . Plus he has recently sued by his customers that tells you everything you need to know you've been warned .

every time I've called it tells me this phone number is not available. Have driven by many a times…read moreand don't see the shop open. Someone told me that it is closed.

They are knowledgeable and honest with you, if what your needing done is not something they do,…read morethey always can recommend someone who does. I have always felt treated fairly, they try to work with you on scheduling to limit you inconvenience. Finding a shop your comfortable with is important, I feel like I've found mine.

They had me and my girlfriend sitting in the cold for 2 hours and told us it would be 20 min…read morebecause they had to change 2 tires on a truck in the barn first. 2 hours later I'm driving home with a flat tire!

Cody ordered our tires and had them the next day. He was quick to get them out on and was super…read morecourteous. Thanks again Cody!

Recently my 2018 Chevy Silverado was victim of a Hit and Run in front of my house . Cates…read morefacilitated the repairs in coordination with my State Farm Agent Mike Miller . It had been a rental truck and had seen some rough service but Cates did the repairs as if this truck was a show truck . The repairs exceeded my expectations , the finish was as good as if not better than a factory finish, it looks like glass. The color match was perfect . it is an absolutely beautiful truck that I am very proud of. I cannot thank the crew at Cates enough . To David and Chuck , you quite simply run the best body shop in Richmond Indiana and maybe even the state . You simply cannot find such pride in workmanship as these guys provided me. Thank You from the bottom of my heart.

We have used Chuck Cate for over twenty five years on auto body repairs. They always provide…read morea-1service. Our autos always turn out like new. Cate's provides premium repair work. We will never go anywhere else!

I'm in awe that this piece of garbage excuse for a human is even in business. This place is an…read moreabsolute rip off. Total scum bag. I have never had a nastier twist done to me than this theif. He deliberately took me for every dime he could. I had to unhook my trailer and hook it back up to get an oil change done, he charged me an outrageous amount extra. I would have and could have easily done that myself, but I thought they were just doing good friendly business and being courteous They should have let me know ahead of time they were going to charge me 28 dollars to hook my trailer and I did most the work They guy in the shop was being extremely rude when I asked him for a wrench. They also had some stupid excuse to charge me way more than he should for the oil change. The lady working the front desk was incredibly rude. She was unfriendly and unsmiling and just made me wait when the Phone when I was in the middle rang without saying a word. If your in Richmond Indiana, be sure to go Wetzel anyplace. Never move here. I'm in awe someone could treat their customers so badly. Wow.

My family and I broke down in our RV. We were having battery connection issues so I called Kyles to…read moresee if they could take a peak. He told us bring it on over! We used the last bit of juice our battery had to drive to his shop. We got there and he realized we were an RV. "We don't work on RVs sorry" And that was that. We were stuck in their parking lot now... And they ignored us. No offering a warm waiting room for the children as we tried to figure it out. No pointing us in the right direction. No help in the slightest. We are a family of 5 and that was down right disappointing customer service. Point blank.