Elstro has helped me several times, and my most recent visit was just as great as usual. When my…read morevan started acting up last Thursday, they got me in first thing Monday, even with the short holiday week. As a single mom with a full time job, I have limited time and heavily rely on my vehicle, and I trust Elstro to diagnose issues honestly without pushing unnecessary repairs. Matt quickly found the problem, ordered the part to be delivered asap by his supply truck, and reminded me I was due for an oil change and asked if I wanted to get it taken care of while I was there because he knows its hard for me to find time to get the van to them! During the multi-point inspection, he showed me that my drive belt--which had been cracked since I bought the van--was now in much worse shape. He always explains what can wait and what can't, but this time it clearly couldn't wait any longer. Thanks to the inspection and photo, I felt confident getting it replaced. He ordered the belt immediately and fixed it as soon as the part arrived. They also noticed my taillight and license plate lights were out, so they replaced those too--saving me from a ticket and keeping my van safe and reliable. I cannot express how grateful I am for their services and also appreciate them squeezing in my oil change and repairs when I was just there for a diagnosis. They have a quiet, clean waiting room. They are friendly and explain things well. No one wants to pay for auto repairs but if you have to, I highly recommend Elstro Auto!

$139 hourly, the dealer is $140. terribly high mark up on parts offer NO service like shuttle…read moreservice or car drop off! I've been a customer of Elstro Automotive since 2018, but unfortunately, the quality of service has steadily declined while prices have continued to rise. My most recent visit was for a diagnostic test, and they told me the issue was with the ECM -- which turned out to be completely wrong. I ended up paying for two diagnoses, one from them and another from a different shop that correctly identified the real problem. After years of loyalty, this experience was frustrating and disappointing. I will no longer be using their services and would advise others to verify any diagnostic findings before committing to repairs.

This review is for the Service Dept. I took my '13 Honda CRV for a full synthetic oil change. I'm…read morenew to the area & this is the closest Honda location to me. I made an appointment & they took my car immediately upon arrival. I asked for a tire rotation ($25) but after an inspection, I was told I didn't need it. I appreciated their honesty! I did need a cabin filter (it was dirty). They give you a complimentary car wash after any service. They were done with the oil change, cabin filter & car wash in less than 45 minutes. My bill came to $119. Great experience! I'll be back.

Great people at Wetzel Honda to do business with. We shopped other dealerships and left wondering…read moreif we would return. People make a dealership, and here we found those good people.

I had a minor car accident and got my car repaired here last month. It was a great experience from…read morestart to finish. Before coming here, I visited several other body shops in town, but none of them met my needs or expectations. This was the only shop that did. First of all, they treated my car as if it were their own and, more importantly, treated me like a human being. I told them that I had just started my career and was on a tight budget, and they were kind enough to work with me. In the end, I paid a reasonable price out-of-pocket for the quality and timely service I received. They repaired the exterior damage around the hood as well as the cover of the pre-collision sensor underneath it. After the accident, a warning signal for the pre-collision sensor came on. They examined it and honestly told me that only the cover was damaged (not the sensor itself). That really showed me that their service is conscience-driven. It would have been easy for them to charge me an extra $1000 or so by simply replacing the sensor, and I can imagine that some other shops might have done exactly that. On top of that, when I asked for recommendations for auto insurance, they were happy to share their preferred provider. I had just moved here and had no idea which insurance company to switch to. I'm now using the company they recommended because they told me it was "the only one that knows what they are doing." So far, I've been very satisfied with the insurance company's service as well. This is a trustworthy, local, family-owned business that deserves support. I'm satisfied with the repair. My car looks no different than it did before the accident. Their facility also looks professional and well-equipped. I will definitely keep coming back whenever my car needs repairs in the future.

Recently my 2018 Chevy Silverado was victim of a Hit and Run in front of my house . Cates…read morefacilitated the repairs in coordination with my State Farm Agent Mike Miller . It had been a rental truck and had seen some rough service but Cates did the repairs as if this truck was a show truck . The repairs exceeded my expectations , the finish was as good as if not better than a factory finish, it looks like glass. The color match was perfect . it is an absolutely beautiful truck that I am very proud of. I cannot thank the crew at Cates enough . To David and Chuck , you quite simply run the best body shop in Richmond Indiana and maybe even the state . You simply cannot find such pride in workmanship as these guys provided me. Thank You from the bottom of my heart.

We were on a road trip and had a lug nut post break off. We stopped in without calling and they…read morewere very kind and got us in right away. They actually had to replace 2 posts and we were out of there in less than an hour and under $150. I'm only sad we don't live closer to be able to make them our regular mechanics!

You cannot beat the service you get at Aaron's. Your treated as a friend, not just a customer. The…read moreowner, John will make sure your vehicle is serviced with high quality parts, and Aaron knows his job. This is where you bring your vehicle for service if you want it done right!!

I have utilized Bohlander's Auto Repair for years, their service, integrity and value is by far…read moreabove anywhere else I've been able to take my vehicles. The owner and staff are courteous and knowledgeable and work with us always to make sure our vehicles are well maintained. If they aren't able to work on the vehicle for whatever reason, I appreciate the honesty and guidance in where we can get our vehicles worked on. This is the place we take all our vehicles!!

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

They are amazing!!!! My heat shield was falling off and they fixed it for free. Never been before…read morebut I will use they going forward.

My daughter was charged over $500 to fix a problem, but they couldn't figure out what was wrong.So…read moreit didn't get fixed.Seems like that's a lot of money for not fixing the car. Yes they had to pay for that trip to puerto rico somehow

every time I've called it tells me this phone number is not available. Have driven by many a times…read moreand don't see the shop open. Someone told me that it is closed.

They are knowledgeable and honest with you, if what your needing done is not something they do,…read morethey always can recommend someone who does. I have always felt treated fairly, they try to work with you on scheduling to limit you inconvenience. Finding a shop your comfortable with is important, I feel like I've found mine.