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Wetzel Honda

3.3 (18 reviews)
Open 9:00 am - 8:00 pm

Services - Wetzel Honda

Check engine light

Engine oil light diagnosis

Auto general diagnosis

15 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto exhaust repair

Auto light repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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10 years ago

Got to say, I think I've found my auto dealer in the Richmond Area. Very reasonably priced and automobiles they back up.

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Review Highlights - Wetzel Honda

We were met by Wade Stinson, who immediately felt like more of a friend, or neighbor, than a car salesman.

Mentioned in 2 reviews

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Wetzel Hyundai

Wetzel Hyundai

(3 reviews)

Nick was our guy. He was amazing. We went in with not a real idea of what we wanted. He was able to…read morenarrow it down to 3 vehicles. Then it was easy. He understood our needs and found us the perfect vehicle. Unfortunately someone ran a stop sign and totaled that one. I have faith that Nick will be able to find me something else that is perfect for me. He really went above and beyond. He helped us with wealth management ( even though we have none) retirement information. Great guy great dealership. They are not salespeople and do not get commission so you know they really are there to help. Thanks

Two days ago, I went out to take a look at their cars, after a friend suggested to me that the…read morebrand was good. I'm a little leery about a brand where you might not find service all that often, especially after having a Volkswagen and moving to a small town. As I started to look a salesperson emerged from the building, Keith Glover. I always hope that sales people will be honest and helpful. He was very friendly, as I explained to him that I was being nosy at this time and couldn't buy anything. I told him what kind of car was on my mind, so as they didn't have that exact configuration, he moved me to something I wouldn't even consider. Still, he wasn't really doing the wrong thing, it was just fruitless, as was his asking me if I wanted to take a test drive. I asked him about PZEV (Partial Zero Emissions Vehicles) since I'm planning to move to California and would not like to trade an almost new vehicle at a huge loss after a year. He went into a lovely story about Cleveland and Ohio, and pointed to the emissions information on the sales sticker, but never really answered my question. I know there are salespeople who do a good job, but in these difficult times, can they afford to be less desperate? I realize that he wanted to give me a "good presentation" but he was misleading and probably hoping for a quick sale even though I told him I couldn't. No harm done.

Wetzel Chrysler Jeep Dodge Ram

Wetzel Chrysler Jeep Dodge Ram

(17 reviews)

I purchased a used Honda accord for my 16 year old. They had a week to detail and get it ready…read more Picked it up wasn't detailed at all! We took it through a car wash well the drivers side door started pouring in water! I call tell the finance manager he said he would let Jon the salesman know since we had to bring it down already to get scratches and dents fixed and a full detail! Well let's just say we picked it back up the next day seal is not fixed since we double checked by running it through a car wash! They used green touch up paint for a sonic grey pearl car! The manager was very unprofessional along with the salesman that sold us the car. i told them my honest opinion that I went against everyone who told me do not buy from Wetzels And if your going to be a salesman he should have looked over the car and made sure it was clean and perfect as a young man was excited for his first car. Pretty sad the manager says we aren't getting a loaner he will call when the part is ready as he is walking inside with our salesman tells us have a nice ride home knowing that water can get in the car! Jaret the other young salesman gets a lubricant to take off writing they had Left on the head light from the first time we picked the car up! Mind you the sales manager and our salesman stand inside laughing at us. DO NOT BUY From the dodge Chrysler and Jeep lot! I will be getting ahold of the better business bureau! Also had no idea we had 3 days or 300 miles to return! Worst experience ever!

Complete dealership misrepresentation of the 2016 Camaro 1SS that I purchased from them on June…read more19th, 2024. I specifically asked the sales representative at the time if the car had been in any accidents or if there was anything concerning on the Carfax which I did in front of witnesses. I was informed that there had been no accidents on the car and the Carfax was clean, besides when the car was purchased last, there was a discrepancy on the odometer therefore, Wetzel would be getting that fixed and would present me with a corrected Carfax as they didn't want me to have the one that had the error. Due to this error on the title with the odometer, it took Wetzel from June 19th to September before I received the corrected title. (There are 76 days that the title was held and according to Indiana law a dealership has 31 days to present a title) I drove to Wetzel on September 3rd to return the dealer plate and asked for the Carfax then which I was finally given and told it was clean and fixed, therefore I filed it away. Upon trying to sell the car, I discovered that the car had in fact been in an accident, was repossessed and had 9 owners in 8 years! (This had also been asked and we were told that they didn't know the amount of owners but that it had been traded in by a gentleman from Connersville). Had I known this, there is no way that I would have purchased the car and I only purchased the vehicle on the trust that their word of no accidents and the only issue on the Carfax was the odometer. We did meet with the Owner Nick Wetzel today, September 23rd, who told us he would not do anything to remedy the situation and defiantly would not take the car back, ended the conversation and walked away. All we were asking was for Nick Wetzel and Wetzel Chrysler Jeep Dodge to make it right with us and take the car back like this all never happened. With all of our documentation and the fact that the car was misrepresented, whether in ignorance or fraud, the dealer inducing us to act by promising the car was never in an accident and nothing to note regarding the vehicle or there is no way the deal would have been made. Be careful with this company and trust me, there are better car dealerships in Richmond that will be honest and take care of you like you should be taken care of when purchasing a vehicle.

Mats International

Mats International

(1 review)

I reached out to Mats letting them know that I was looking for a Chevy Tahoe. They responded…read moreletting me know that it would not be worth their time to look for a Tahoe in my price range (around $20,000). Their customer service was less than favorable, and I left it at that. A few weeks later, they reached out to me letting me know that somebody had traded in their Tahoe and that Mats would be selling it for around $22,000. I was very happy that they had reached out to me! I ran the VIN through KBB and found out that the car was worth about $17,000, so I asked Mats if they were willing to come down on the price. They responded, telling me that they do not negotiate their prices as they are professionals, and since they are professionals and I am not, they wish to graciously unburden me with the task of acquiring a better price. They then sent me an email explaining how since I wouldn't negotiate the price on a gallon of milk at the grocery store, I shouldn't negotiate the price on a car. I then purchased the car at their fixed price, picked it up and noticed a grinding sound when I made turns. I took it to my mechanic and was told that it would be a roughly $2,000 fix. When I reached out to Mats letting them know of this, and that I wished to utilize their 50/50 warranty to fix the car, they tried to void their warranty and refused to pay. After a few emails of back and forth with them, they finally agreed to honor their warranty. Altogether, I dealt with three people at Mats. In terms of customer service, one of them was amazing and the other two had room for improvement. Mats ultimately found and delivered the vehicle that I wanted, which was fantastic. They sold me a vehicle that required a very expensive fix even after they had inspected and approved it, and then tried to dishonor their warranty and have me pay for the entire fix. In the end, however, they ended up honoring their warranty after causing a slight headache on my part. I think Mats is capable of great work, and even the two members whose customer service was slightly lacking were pleasant overall. I believe that with some slight adjustments in the future they are very capable of providing excellent customer service. Overall, 2 out of 5 stars - Could've been better.

Wetzel Honda - car_dealers - Updated May 2026

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