I just spent $1100.00 on tires.I left there with the tire warning light still on.Called them and…read morethey said I need sensors.Why wouldn't they mention this while they had my car in the garage.Ill never use them again.

I was from out of state and hit a pothole on I-70 and lost two tires on Tesla. Jim went above and…read morebeyond to make sure my tires were delivered the same day as ordered in the early AM. The install was seamless and I was back on the road by the afternoon, with Jim's local knowledge on the best way to Indy on SR 40 to avoid more potholes on I -70, under contraction most of the way. Fabulous job, Jim!!

Great service. Great people. We just stopped there after having a concern with our vehicle. Glad we…read moredid. Thanks so much for putting us at ease. Thanks Joe!

Always good prices and selection on tires. They're fast and do quality work. They're conveniently…read morelocated just off I-70 and do many other auto services. I've used this location 3-4 times and have always been very satisfied with their customer service and efficiency.

I went to firestone in richmond IN . They put a liquid on my gasket & it poured into my engine. I…read morehad to replace it cost me $6,000 and even more issues . I called corporate & spoke with the Insurance claim specialist & told they denied it bc of " pre existing " conditions . Contacted the attorney general & was able to get ahold of the senior customer support specialist from corporate , Danny Tovar. Now, bc of " good measure" they are talking a settlement . Now , it's been a week & no phone call or email nothing. I called corporate & was given the run around every single time . If you're a single mom or women like me , stay away from firestone , they do not like to accept responsibility & not very cooperative .

Extremely expensive. I had issues with my car, they "fixed" it, 2 weeks later I had another issue,…read morethey "fixed" and now my f***ing whole engine is falling out of the chassis. How the f*** they didn't see it has damaged when they did all the previous repairs????? I spent already $2,200 in oil change, fuel injection service, spark plug replacement, fuel system cleaning and O2 sensor replacement, and I'll probably spend more than $700 to fix it this time. Unbelievable!

One month ago I took 4 wheels along with 4 new tires I bought from TireRack for mounting/balancing…read more They took them in with no questions or issues. This morning I take 2 wheels from another car and 2 new TireRack tires in for mounting/balancing and I'm told they don't mount other people's tires. I reminded him they did exactly that a month ago for me, and he says they made an "exception". I was never told they were making an exception. I took the wheels/tires to Best One and they will mount/balance them - no problem. Next time I have an automotive need, I'll go anywhere except RNR. You should too. Avoid any business with arbitrary policies.

I had them put tires on and I've been paying cash because they like to take more money than they…read moreshould and I went this last week to make a payment with cash and they still took money out of my account for another payment. I am definitely not recommending them to my family or friends. They still haven't made it right.

Oil change for late model vehicle. Done in timely manner. Staff very friendly and politeread more

The price is cheap but the wait can be long. I have had my oil changed there many times. I always…read moreask about the wait before having the service done. They have never done me wrong.

Jacob and his team are amazing! I picked up a screw in my tire heading from Cincinnati to…read moreIndianapolis and pulled off at an exit off of I-74. Fortunately, they were close by. They fixed my tire in about ten minutes and got me back on the road ... and they wouldn't accept any money from me! Amazing!! Mark Bowser Co-Owner, UPS Store 5100 Author of "Sales Success" with Zig Ziglar

We had tires put on our golf cart. I drove it over to them and they brought me all way back to my…read morecampsite. They offered to come and get me whenever the car was done very friendly and very helpful. I will recommend them to anybody.

Wow what can I say? I bought a 1970 Boss 302 Mustang in West Virginia and I live in San Jose…read moreCalifornia. My 24 year old son was living in NY and decided to pick it up to drive it home. He made it to Cambridge City Indiana where he broke down. We thought it would be best to have it shipped at that point so he found County Tire and asked if he could leave the car until it was picked up. They said yes and he left the keys with Julie at the front and he hitch hiked back to the Interstate and got an Uber to the airport. He made it home safely and now the car is on it's way home after a failed attempt by a car shipper the first time. The car didn't end up getting picked up for a few weeks, but they took good care of it while I was nervous as heck. I wish I lived locally to give these guys my business as they came through big time for me.

I waited 20 minutes just to get my tires, that I purchased at DT aired up. I actually got out of my…read morecar to ask if at this location it was self serve. Plenty of guys working. It was the rudest location I've ever been to. The guy who finally came to air up my tires didn't do the usual hi, how's it going. Do you want me to check them all or is there a problem with one of them. I opened my door so he could scan the tag like they always do at my location and he didn't even acknowledge me. Terrible!

They took a little longer than expected, but they were busy and had issues with the vehicle in…read morefront of me on the alignment rack. Got 4 new tires and alignment checked on our 2021 Hyundai Sonata and new wiper blades. The cost was very reasonable, in my opinion. Great job, guys.

The staff were professional and clear in their explanations. They were accommodating in taking me…read morefirst thing in the morning without an appointment.

I went into the store on February 12, and spoke to one of the service technicians regarding my…read morejeep. I had the tires rotated about three weeks ago and the very day after they were rotated I noticed a noise from the front end of the car, it sounded like it was coming from the tires. It was like a rattling type noise.. It only happens when my car hits a certain speed like on the interstate, which, I have to drive multiple times throughout the day. When I had looked up possible causes for this noise one of them was, if the tires had been rotated, but not properly placed back on that, could be the reason. Also, my vehicle has been pulling to the left. So, The technician says that he needs to drive my car to check this out, so I give him the keys thinking he'll drive the car down the road and back and then when he comes back, he'll put it up on the lift inside their garage, and look underneath of it to Make sure that the bolts have been placed properly. Make sure that the tires were properly balanced, and make sure everything was properly aligned. But, that's not what he did, he walks back into the store looks at me and says "so how long has that steering wheel been crooked" I responded "it hasn't been. There's nothing wrong with my steering wheel". Then he says How long has it been pulling to the left? I'm like, since the day after you did the rotation. Then he tells me that the source of the sound has to be the ball bearings, and that I need to take my car to a general mechanic and have them check it out. He Didn't spend one second actually looking at the tires or checking the bolts that hold the tire on. As I mentioned before, I'm on the interstate all throughout the day several days out of the week. If God literally forbidding something goes wrong with this vehicle, it's not just my life! And this is my only vehicle to get to and from my job! And I cannot just keep taking off work and come in there and have somebody dismiss my concerns. So once I got to work, I had to find an automotive repair shop that is open past 5 o'clock so I can go and have my vehicle evaluated for something that even the repair man, over the phone, stated, sounded very much like whoever rotated the tires did not put something on properly or didn't align or balance them. Fortunately, this repair shop also does tire repair and replacement and alignment. Ps. The link they sent me in response to my review. Goes to a website for you to join their fleet program. No customer service anywhere in sight.