Service department was completely clueless, so unless you enjoy attitude and excuses I'd try…read moreanother shop. Thanks!

"I had a wonderful experience at Dave Knapp Ford. They did a fantastic job on my car, but what…read morereally sets them apart is the atmosphere. The ladies in the office are so welcoming and genuinely go out of their way to make sure you're taken care of. It's rare to find a shop that combines high-quality work with such great heart. I'll be referring all my friends and family here!"

Had a great experience with Scott. Thank you for my new car and excellent customer service!read more

I bought a minivan and a truck here over the last handful of years. They have some pretty good…read moreprices. Was having problems with the tires in the minivan. Popped over and they looked at it in essentially no time and repaired them both. I only knew of one of them, but they figured out what was wrong with two of them. It was quick repair with very little turnaround. I'm so glad to have a small town dealer that I can really trust. They take very good care of me. They take good care of me Long after I bought the cars.

My family (wife, son, daughter and myself) have purchased vehicles from Independent since around…read more1975, probably close to 10 vehicles and a truck. We have never had a bad experience with them. The only reason we go back is to trade into something newer. The father owned the business back then, but the sons worked there as well. They now own and operate the business. Their father taught them well. We have looked at vehicles at other dealers but always come back to Independent because of their honesty, integrity, and prices. I very highly recommend them and if you're in need of a vehicle from people you can trust, check them out. No, I'm not related to them either, just a long-time satisfied customer.

I would like to Thank Cody Good and everyone else that helped us in purchasing a New Buick Encore…read moreGx. They are very easy to work with. Cody showed us how the instruments worked. This is the first time that has ever happened. I would encourage anyone to go to Bud's Chevy Buick. Again thank you. Tom and Mary Deardoff

I used to have respect for them and I would always recommend them to anyone but now I won't be…read morebecause I was friends with tom and this year I was at the mum festival and made a special trip to see him and soon as I said hi to him he turned around and walked away from me. So I to him that on Facebook and now he deleted me.so now I wouldn't recommend him or the dealership for their future purchases for automobile sales or service and the car show next year

Visited the dealership one afternoon looking for a 1-ton truck. In hind sight we should have…read morewalked away immediately after being met by Austin, but we wanted to at least see what they had. At nearly 60 years of age, I've purchased more new and used vehicles than Austin will likely sell in what is sure to be a short career at SVG, but he insisted on talking to us like we were 17-years-olds looking to buy our first vehicle (eye roll). He apparently believes that getting us to drive the vehicle would convince us to buy it. Uh, no. He was very pushy on this idea, and texted me two different times after we left encouraging us to come in and drive a 2024 Silverado. This was after I had told him we were still looking at vehicles and prices. About a week later, after researching a few other trucks, we decided to go back to SVG and buy their truck. Luckily, Austin was off that day so we got to deal with Jesse. Jesse was a new sales person, very friendly, humble, and fortunately had not yet learned the creepy SVG ways. I told Jesse that we were there to buy the truck, but if we heard any type of slick sales talk from him we would walk away. This was a slam dunk for them, and all they had to do was answer our questions, keep their mouths shut, and fill out paperwork. Jesse was awesome, and if he would have handled the entire deal, we could have driven away with their 3500HD. Everything went great until it was time to actually start the paperwork. That's when a different SVG person got involved because Jesse hadn't been trained on the paperwork side. This guy (can't remember his name) obviously didn't get the "No Sales Slime" memo because he immediately began with his fast-talking BS. The main issue was his insistence on pushing their Simoniz product. I allowed him to show me the brochure, and to mumble and trip his way through the words on the page, but then told him we were not interested in the product. I made that VERY clear to both he and Jesse. A bit later, they both leave the desk and come back with a printed page with pricing on it. I guess this is another of their sales tactics to get you to sign a meaningless piece of paper that shows the agreed on price of the vehicle along with other fees, taxes and such. Whatever. The problem was that the paper had the Simoniz treatment on it for like $1300-ish. I pointed this out and the slimesman sort of brushed it off and said he could take it off, but that it was only going to lower the payment by $20 per month. I told him to take it off. He walked away and came back a little later with a new version of the paper having removed the Simoniz treatment. He then made some joke about the Simoniz treatment. I informed him that if I heard that word come out of his mouth again, we were leaving, and that I wasn't joking. At this point his whole attitude changed and he got pissy with me. That was it. I told him I'd had enough of his BS and we walked out. We bought our new 2024 GMC Denali HD from Freedom GMC in Richmond. We had a pleasant experience with a seasoned sales guy who knew what he was doing. Jesse, you were awesome! We wanted to buy the truck from you. If you have to stay for a while to get some experience, we understand, but please find another dealership where you can learn how to be a true and honorable sales assistant. Austin, please learn how to read your customer. You can't treat everyone the same. I've got children older than you, and your behaviour was distasteful. Drop the facade and try to be real. You say your not a typical salesman, but you really are. I could smell it a mile away. SVG Management - this falls in your lap. Every issue is ultimately a management issue. In this case it was a communication failure. We were there to buy a new truck, but your salesman thought he was selling Simoniz. You sold neither. I absolutely DO NOT recommend this dealership. Drive as far as you need to drive to buy a vehicle somewhere else.

1 Star - Absolutely the worst dealership experience of my life…read more I have purchased three vehicles from SVG Motors over the years, and after what they just put me through, I will never return and strongly advise others to stay away. My first purchase, a 2001 Chevy Blazer, was fine. My second vehicle, a 2006 Toyota 4Runner, is also a good vehicle -- but even then I should have learned my lesson. During that purchase, the salesman asked if I wanted the Simonize package. I clearly said NO. When I later reviewed the paperwork, I discovered they had added it anyway for around $2,500. It only got removed after arguing with the sales manager. That should have been the last time I ever stepped foot in SVG Motors. Unfortunately, I later saw a 2019 Acura TLX on their lot and made the mistake of trusting them again. About 16 months later, SVG contacted me offering to refinance my vehicle, claiming they could lower my payment and interest. I agreed and came in based on how they presented it. What happened next was completely unacceptable. During this so-called "refinance," I was forced to sell my car to SVG and repurchase the exact same car from them, which resulted in over $1,800 in unnecessary sales tax. I later confirmed directly with Day Air Credit Union that this is NOT required to refinance a vehicle. When I confronted SVG, the salesman claimed: "That's the only way we can do it." Hours later, one of the managers, Jeff called and offered three options: 1. Go back to my original loan 2. He would write me a check to cover the sales tax 3. Rewrite the deal again without sales tax I chose the check. On the day I was supposed to come in and receive it, I instead got a voicemail stating they had already written up a completely new deal and lowered my payment -- without my approval. During this entire process: * They forgot paperwork multiple times * A salesman showed up at my house unannounced on a Sunday, causing a panic and setting off my dogs * Communication was disorganized, inconsistent, and careless Worst of all, my original lender still shows my loan as active and due. When I contacted both lenders, I was told: * Day Air Credit Union received incomplete paperwork from SVG * They reached out to SVG and never heard back * Day Air ultimately informed me they do not offer refinancing loans at all -- only new vehicle purchases So now I am left dealing with: * Multiple lenders * A loan that should have been paid off but wasn't * Extra taxes charged that never should have existed * And zero accountability from SVG Motors This is not a misunderstanding -- it is a pattern of incompetence and deceptive practices. If you value your money, your credit, and your peace of mind: DO NOT do business with SVG Motors

West view motors is extremely friendly and a Great place to purchase a vehicle. They have a wide…read moreselection of automotive and will go outta there way to help you find your next car or truck.

From the owner: Used Cars & Trucks Dealerread more

To be a woman and go shopping for a used car is it truly terrifying experience. Rallye motors came…read morehighly recommended by a friend but I was still cautious. My friend didn't exaggerate. Not only was Raph kind and professional. He did everything he could to help me find the best car in my price range. Even, to the point of recommending a car that was 1,500.00 less than one I was looking at that was in my budget. He was concerned about the battery life of the hybrid at the milage it was at and didnt want me to have an unexpected expense down the road!! To say I was blown away, is an understatement. He treats his customers with honesty and respect and I really cant recommend him highly enough!! Amazing experience.

A+++++. I have been searching for a reliable car for my niece to get back and forth to her…read moreclasses. I live in California so purchasing a car long distance was no easy task. I began checking in with Ralph a few months ago on his current inventory and my niece just drove off the lot with the perfect car today. He was responsive, honest, and the car was serviced and in great shape when she picked it up. The transaction was seamless for me. I am 100% confident I made the right decision choosing Rally-e motors. Do not hesitate!!!

Our Salesman Cliff did a fantastic job. Very personable and professional. Will be recommending this…read moredealership for the foreseeable future. Thank you for making a usually difficult experience seamless.

Germain sucks I will never return to Germain. They will…read morenever get another cent from me or my family. My salesperson was nice and I was happy with the car I drove. Part of our agreement to buy was the dealership sewing a small rip in the drivers seat back together. We were told they would provide a loaner car and a date was set for the repair to take place. The buying process felt easy. That was cool except the finance bro conveniently wrote that the cash we had brought for our down payment was $500 less than what was truly there. Not sure if it was human mistake or someone thinking they'd get a little bonus, but who knows. They also charged us for gap insurance when we put nearly 50% down on our vehicle without speaking to us, explaining the cost and coverage, or giving us the ability to decline coverage. When I later explained these concerns to Germain, I was mansplained to (they blamed it on a potential bank policy but never agreed to look into it) and nothing was done to address my concerns. I explicitly asked the manager to look into this and have never gotten a call back. The day I was supposed to get my seat repaired, the salesperson realized there were no loaner cars and set me up for the following week. The following week, I got my loaner car and my seat was set to be repaired the next day. However, I got a call the next day that the person who does seat repairs was out of town and somehow nobody knew when I dropped my car off so I had to drive back to return my loaner and get my car. I don't live close to the dealer so this was a lovely waste of time and money. They offered to let me keep the loaner- however my car is a 3 row SUV and the loaner was a Honda Ridgeline, so not comparable and not a car that met my needs. The following week, I returned AGAIN to get a loaner and leave my car for the seat repair. They provided me with a loaner that smelled awful and ultimately had a blunt under the front seat, which I found upon returning home. When I returned the loaner, I let them know about my concerns with cleanliness and the weed under the front seat. I was told they don't clean between users and just do a quick look through- so just be aware if you get a loaner to take a look before you leave. My kids rode in that car and I was pretty upset that Germain just explained it away and didn't see that this was potentially a safety concern for my kids and could've been a legal concern for me if I had been pulled over. When I walked over to pick up my car, the dealer had not sewn my seat as previously agreed upon, they literally slapped some leather duct tape on it and called it a day. It looks awful but I decided to let it go- I was ready to leave and be done. A couple months later, my car overheated in Cleveland and I had it towed to Germain since that's who the warranty is through even though I really didn't want to return. It has now been 2 weeks since they've received it and I've received minimal communication regarding the status. They explained they've been very busy, and I did appreciate the warning. However, they provided no timeline at the time and I still don't have one. After calling yesterday to request an update and being told I'd be called back with an update later in the day, I called again today to check in. Again I was told I'd be called back by my rep and never received a call. I called back and spoke to the secretary. She explained that my rep had left for the day. I told her I had been told I would receive a call and asked if I could speak with anyone else to see what's going on. She looked into my situation and told me my rep has not taken any notes, so nobody except my rep is able to provide any information. She literally told me she can't tell if my claim has been submitted to the warranty company, if the car has been worked on, NOTHING. Here I sit with no car, no idea when it'll be fixed, if it's been looked at, nothing. As I've proceeded through this adventure, I will note that everyone has been very nice and kind, which is why I've put up with the experience I've had as long as I have. However, every time I need to address an issue, while they are kind, EVERYONE has pointed the finger to someone else and my concerns have never been followed up on or fully addressed. I have had to CHASE down every concern that has been dealt with. EVERY problem has been because of someone else which has kept me from getting my problems effectively resolved. I have wasted so much time on the phone begging for help getting my concerns dealt with. TLDR: while all of the employees have been kind, there is a general lack of competence, communication, and follow through. You will waste time, effort and money trying to get issues resolved. Save yourself the trouble and go elsewhere.

Great customer service and satisfaction. Service department always friendly and knowledgeable. I…read morewill continue to use Larkin Cobb Buick GMC for all my service and alignment needs.

Deceptive business practices. Bate and switch. Dishonest with their warranties, until you get to…read morethe signing, and saying recall work had been done when it hasn't.

When it comes to quality and friendliness the family of Hi-t.e.c. Is top notch my father trusted…read morethem with is 72 Porsche 911 and I took my 1989 dodge raider modified. They even have a payment plan since we all know something breaks at the worse time possible. I wouldn't trust my vehicles with anyone else you take it here and is done and done right and they send you home with a detailed list of what they did and what condition it's in. I even get cards it the mail. I would give them 10 stars if I could.

Charged way too much too rebuild my throttle body on my truck 4 mechanics said it was outrageous…read morewhat they charged me I work go out of town for repairs again Ron C