They give great customer service. Work well with transportation companies. Very friendly and…read moreattentive to your needs.

This company NEVER gave me my money back as they claim. They scammed me. He had my car for 5…read moremonths. I paid him for a rebuilt motor he never gave me

Very professional and transparent. Friendly people who want to repair your vehicle at a fair…read moreprice. My experience was my first and I will be returning in the future. Thank you!

went to them today to schedule a oil change . ask for the 6500 mile oil . they told me they they…read moreonly do 3,000. mile oil . Dealer recommend. I have been using a Ford Dealer since 2000. they recommend 6500. Looks like I will be going back to a Ford Dealer . Frank Dalie

I've been a customer here for 30 years, Yes, I don't always " Like" what they are telling me about…read moremy bill... but I know they are honest and the work will be done well- sometimes it takes them a while to get your car done, but that is a testament to the care and concern that they put into their work .

Was told to bring car at 8 am for tires. Said be done about 4 hours, called at 2:30 and they only…read morehad 2 tires done. It's 4:30 and still no word. Poor customer service

Thank god for Jan and this auto shop. 10/10 customer desk from the customer service at the door to…read morethe mechanics, to the owners. Quick service and good rates!

A family owned business very nice people I got a uhaul from there and they had it all ready and…read morepaper work quick to check out Jan talked me through everything but uhaul has some Hidden fees I didn't know about and neither did Jan so I wondered why I was charged an extra 50 dollars well if you get the insurance on the truck for one day but have the truck for two it does auto renew that day as well I didn't know hat thought it was just for one day but Jan did call uhaul and explain everything to me he didn't have anything to do with the uhaul fees but did take the time to call me and explain them to me calling uhaul on my behalf so good customer service there but that won't stop me from going there they will still have my business down the road if I need them thank you

I used Wren's towing when I had an issue with my truck. They were awesome. I had Cameron my tech…read moreand he called me when he was 5 mins out. Wren's took less than an hour to respond. Cameron was super knowledgeable about my truck and was able to get it loaded and unloaded safely and without any damage. He gave me a ride to get food and to my hotel and just made a real crappy situation bearable. Thank you Cameron and Wren's!

The owner of this towing company is incredibly kind. Our rental van got towed late at night after…read morean accident. The rental company was very unhelpful in assisting us in retrieving our personal items from the vehicle. The owner of this towing company went into the office on a Sunday morning on his day off to help us figure out where to go to gain access to the vehicle. He went above and beyond for complete strangers, and we are extremely grateful.

We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

Jason & his guys are Awesome!! A+ %. Took my Ford PIU (Explorer) there for a rear wheel bearing &…read morehub replacement. Super fast work & Easy to schedule a time to drop it off. Also was able to get a quote for another problem that will be addressed soon. No need to go looking for a 2nd opinion or a 2nd quote. Jason is a Highly Experienced Ford Mechanic & way better pricing & service than any dealership I've been too. Also they do have a business line that they will text you from during business hours which they check & respond to in a reasonable amount of time, which I like so Im not missing their call, & I'm not interrupting them during repairs & them having to stop & answer the phone right away. Definitely will be back & will refer anyone to him. Thank You!

DON'T GO HERE! I found a handful of screws rolling around…read moreunder the hood when I got home. Who knows how many fell out. What's that tell you about their quality of workmanship?

Honesty. This is the thing that worries me most about needing mechanical work done on my car and…read moretaking it someplace new. It would be so easy for a mechanic to fix something that doesn't need fixed and add hundreds to the bill. I know it's happened To me before, and I know it happens to way too many people out there. I've been to Webster's twice. Both times I was pleasantly surprised with just how honest this place is. I decided after my last experience, I owed the shop a review....so here goes. Last weekend, My car was overheating, and I couldn't figure out why. Long story. Old car. Anyhow, I had it towed to Webster's with a request for an estimate and crossed my fingers. The owner Jerry called a few hours later and told me my car had two plastic elbows that needed replaced. He also suggested swapping out the belt, but it wasn't a must. Total bill with labor, $275. Could have thrown in a water pump. Could have suggested a hose or two. Could have told me my radiator was shot. Could have added an extra hour to the labor or 20% to the parts. Could have told me a lot of different things were wrong and easily made that bill creep over $350. Heck, $500 would haven't been hard to hit. He didn't. My car needed some new elbows and a belt, and that's what I got. That's the other part of this story. Webster is a local private auto center owned and operated by a seasoned and very knowledgeable mechanic. It's not a bunch of 20 yr olds working at a chain with marked-up low-end parts in matching corporate uniforms. This guy knows his stuff. His shop isn't shiny. His shop doesn't have glass walls, tires stacked all over, and a TV strapped to the wall. It's not on a prime downtown corner across from a coffee shop chain. It's the kind of shop I used to go to with my dad when I was a kid. It's the kind of shop I hope to find anytime I move to a new town. So here's my two cents. Copy the name, phone number and address in your contact list. Save it as "auto mechanic" When you need your car fixed (and we all eventually do), you'll have it handy. You'll be happy you did. Honesty and knowledge. An extremely rare combination that's a pleasure to share when found. If you go in, tell Jerry the guy in the old red Pontiac says hello.

My father in-law sold his 2005 HHR to a person in Troy. After 5 months Jerry told her she needed…read morenew tires. The tires on the car was a mismatched set, different manufactures and wear patterns. My father in-law would never of had installed tires like that. The only way that those tires were on the car would be if Jerry put them on when the car was in on a previous visit. Jerry installed new tires. When the car was brought in 8 months and 18000 miles later Jerry said that the tires were bald and needed to be replaced. The only way these tires could be bald would be if he switched out the new tires for bald tires on a previous visit. When asked about warranty replacements he said the bald tires would have to be sent in and a decision would take 6 weeks. Jerry is the lowest of the low preying on the poor. Never ever go to Webster Auto Repair.