Excellent service and installation. Even found me a way of saving $700. The savings was incredibleread more

My father just lost his wife and his muffler went bad. Just went today for service and the worker…read morewas extremely rude with him and so was the woman who collected money. My dad is very hard of hearing and a Baptist preacher who just lost his wife of 50 years and to go through such disrespect is unacceptable. Do not go here!!

They replaced my AC belt two weeks later I had to replace the whole AC in my Tahoe. Out $2800 I…read morewould not recommend going there.

I called the Springfield center and ask if they could install my Alternator that I had myself…read morePurchased and they said NO they would not install my part and when I ask why he hung up on me !!!!!

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I took my car in and they said a diagnostic for my car would cost $115.00…read more. one half hr later they called me and said they did not have the tools to diagnose my car but still charged $69.00

This experience was amazing! Even though I came on a Saturday and expected it to be busier than…read morenormal they were very well organized and quick. When I first pulled up, there were two other cars waiting and within one minute, the staff started opening up more bays. I was nervous about pulling into the bay, but they directed me without making me feel stupid. Someone changed my oil while somebody else inflated my tires and a third person came and answered my questions and a fourth person came and gave me a new mileage sticker. They were very well organized and efficient and friendly and their prices are very reasonable. This will definitely be my mechanic from now on.

I took my car in because there was a rattle coming from the front end. After a couple of hours,…read morethey called to tell me that the technician who took my vehicle on a test drive did not hear any rattles. I was told that another technician would test drive the car to see if he noticed anything. He did not hear a rattle, either. I settled on the distinct possibility that the rattle I was hearing was in my own head. They checked everything out and assured me that everything was fine. When I went to pick the vehicle up, I asked how much my bill was. I was told it was zero. This was a situation they could have taken advantage of, but they didn't. Whenever my car does (legitimately) need service, this will be the place I take it. I am more than confident in their integrity and, while I had no services performed, I am equally confident that anything they do will be done correctly.

I discovered my driver's backside tire was flat and John Pierce was within a block…read more They were closing but the service tech wanted me to get home safely and put air in My tire free of charge. Then referred me to a reputable tire shop in the event the tube didn't Hold air in the morning. I can see why shops like this stick around. Just super nice folks. Helping people out. Thank youJohn Pierce Automotive

This is by far the best automotive repair center I have ever used. I have been taking both business…read morevehicles and my own vehicles there for nearly a decade now. They have always been fast, professional, and affordable. They have never tried to upsell me. They don't look for extra things to fix. It is such a relief to know that when I drop off my work truck, I will usually have it back the next day even when there are multiple issues to fix. Sometimes the same day. Absolutely great people to work with.

They are evaluating a problem I have with my 2018 Honda Accord. We have been taking our cars to…read moreBrake Pros for a number of years and they are always very honest and thorough when servicing our car.It is a local shop with local managers and gifted mechanics they are direct and complete with their estimates and diagnostic!we are very lucky to have them for all our car issues even if they are recommending someone do the work we have never left when picking up our cars with any apprehensions or feel that we we not give an honest price for professional repair.Our home town is blessed to have them making sure we get down the road safely

This tire shop is the only tire shop I go to.. They have great prices and the service is excellent…read moretoo!! Ozzy is the man to go see.. whatever the issue he'll get you back on the road in a short amount of time!! Thanks Oz for always workin so hard to keep Springfield moving!!!!!

Recently had 4 new tires placed on Durango. This family owned business is Amazing and deserves…read morerecognition for giving back to the citizens in ithis community. Great quality and very friendly . Have been back to service garage for tire pressure check and to have tire plugged from recently driving over screw on city streets. The staff is still friendly as ever and they don't over charge for their services. Would definitely recommend 100% if your in need of any tire repairs or new tires . You'll be happy you choose a good ole hometown local business. CDeWine

This is the best exhaust shop around, period. They charge extremely reasonable prices for custom…read moreexhaust work. I needed a Y-pipe made for a v8 I put in my Jeep, and they did awesome work. This will be the ONLY exhaust shop I use from now on!

I used them for repairs on my old British cars and they were very good, very quick and very fairly…read morepriced. I also used them recently to fix my 2009 Odyssey - same result. I will be one of their customers for life.