These guys are doing it right. Exactly what you hope for in a local business…read more I found DC through a Facebook group when I asked for computer repair rec's. Checked out their website, then gave them a call about cleaning up my Mac before my vacation. I put it off to the last minute and wasn't sure they could help. Luckily, they could help me, and the rush fee was $100. I love that fact they picked up the phone and it wasn't some dead doornail employee who could care less about my computer issue. Chris, the owner, actually answered the phone. He said to bring it down. I came in that same day and he told me they would: clean it up, install new OS, remove junk, and speed it up overall. He quoted me end of the week, but it was ready sooner, so happy about because it would be ready for vacation. Total came out to about $430 with the rush fee. It's been about 6 weeks now and my computer is running amazing, so fast! They also have refurbished Macs for sale, which I'll be back for when my current computer stops working. Super 5 Stars for DC Computers! They care about their business and customers. So glad I found them.

The Good, I had a mini iPad for 10 years and decided to get a Bigger !so got a 9th gen "restored"…read more At a great price ! The Bad, I mentioned to sales clerk I was an international vol and in refugee camps. So computer used much! Yet I was unaware battery is not restored ,,, so always needs charging! PS sales clerk refugee camps don't have electricity !

Came here to order some tcg cards like I normally do at the Mira Mesa location but they weren't…read morereally helpful. I asked Davey if he could put in an order and he simply looked at the site and said they're sold out. I asked if he could check his pos system but he brushed me off saying it's gonna be the same. I left disappointed and went to the Mira Mesa location where they checked their pos system and put in an order for me.

This Best Buy location is one of the worst in San Diego city and county. The customer service…read morehere at this store from the check out employees to store manager is horrible. I went in yesterday looking to get a price match on a high end oled tv from Costco's price. Store manager comes back and says "Yeah it's still Black Friday promo pricing and promo's so I cannot price match this price, the earliest I might be able to price match Costco's price is next Tuesday at the earliest". 1 day later I drive down 8 miles to the Best Buy at Mira Mesa. I asked for the same price match and the store manager approved the price match for the high end tv I bought.

So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

Joey, Those of us…read morewho have used your services will wait with bated breathe until you return. Your generosity and congenial manner is sorely missed in IT, data retrieval and general computer repair. If there is anyway for you to update us before December 31st, please do so! If not here on Yelp, no matter; we will find you! Hope you and your family are well and happy. Take good care! Alan & Lois

They were excellent! I had a virus in my computer and I was referred to them. They got everything…read moreout of there and added some protective safety as well. They had it done in three hours or less and my computer is good to go! I had no idea what I was gonna get when I went to them even though I had been referred. And boy was I impressed and fascinated, and I will definitely be going back and referring them.

Awesome retail experience!! Jim and Chris stand behind their products one 100%!! I was so…read moreconfident about their products that I actually bought a PC and a laptop at the same time because the previous unit I bought with them 6 years ago was still working but it outdated. I look forward to working with my new units for the next 6 years without any glitches or crashes! Thank you guys!!

I wanted to update my RAM this past week. I am well aware that there is a RAM shortage but before…read moregoing to Amazon I thought I'd try to support small business. I called the store and whoever answered the phone was VERY rude. He was like "THERES NO RAM ANYWHERE. TRY AMAZON" well guess what I did try Amazon and got my RAM within a day. It's so sad that small businesses are going out of business, but bad customer service is one of the reasons why. I'm an avid gamer and upgraded to my systems but this store has lost a future customer.

They had what I needed thanks! good selection service and value. Couldn't ask for much more!read more

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

Asked for a simple JB weld job as I didn't have the JB weld and didn't want to order it and I was…read morewilling to spend $100 bucks to have someone do it. Instead they tried to tell me I need much more expensive repairs. I order the JB weld for $6 and fixed it myself. Now the owner is out $100 and get a bad review for being dishonest. Edit: owner is also a liar trying to defend his dishonesty. I've attached a picture of our conversation in Yelp. Edit 2: oh so you didn't lie about talking to me you just so overwhelmed you couldn't remember all the people that you spoke to which is why you said you didn't speak to me. And you're not dishonest you are incompetent because you had to quote a much more expensive repair instead of doing quick repair. Makes sense considering you are so overwhelmed with business that you would immediately try and push a longer more expensive repair instead of a quick JB weld job. People if you do business with this man you deserve what you get.

Visited Best Buy to look for a new washing machine. I knew what brand and model I was interested…read morein, but I wanted to see the washer at the store. I had plenty of time to look the washer over and decided that it was what I wanted. I searched for an associate and came upon Chad. He was outgoing and was so helpful. He made the purchase easy and helped me set up a delivery and installation date. He also answered all of the question I had. I was thankful for his kind assistance. On delivery day, the Best Buy app informed me of the time frame the delivery team would be by to install the new washer. Upon arrival, the delivery team iset everything up quickly and efficiently. They removed the old washer and the delivery and installation was complete. Overall, I was pleased with the service provided by Best Buy.

We came here on a Saturday early evening to buy an advertised phone for our grandson. The phone…read morewas not on display, and we had to wait for an associate to ask about it. He said they had it and then went to a locked cabinet to get one out. Finally, we couldn't activate the phone in the store (not a new activation) and had to go to the AT&T store down Mira Mesa Blvd. The store iself is small for a Best Buy, and there were few associates on the sales floor.

I had an issue with Windows(go figure) on my laptop. I called M&E Computers and they said come on…read moredown. I brought my laptop in and he had the issues squared away within minutes. I have been coming here for awhile, and ALWAYS the best service and professional advice by super dialed in technicians. I feel so blessed to have them so close to where I live and work. I highly recommend them and I will continue to be a happy repeat customer

Very straightforward, assisted me with my PC issues and helped narrow down the problems I was…read morehaving with my computer. I highly recommend this place i've coming here for years!

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

I can't say enough good things about Mark and PCS Connection. Originally, I had my phone battery…read morereplaced there and the service was exceptional from the start. Mark took the time to explain how battery cycles work, what to expect in terms of battery life, and how to properly understand battery health. It was clear he genuinely knew his stuff and cared about making sure I understood the repair--not just getting me in and out the door. Fast forward about four months, and I unexpectedly started experiencing battery degradation. I reached back out to Mark, not really knowing what to expect since I was outside the warranty window. Without hesitation, he offered to replace the battery--no questions asked. That kind of customer service is incredibly hard to find these days. Anyone can provide a service when everything goes right, but standing behind your work and taking care of a customer after the fact is what separates a good business from a great one. Mark earned my trust and my business for the long term. This is exactly how you create lifelong customers. Thank you, Mark, for taking care of me and for providing such outstanding service. I highly recommend PCS Connection!