Rick at Staples Rancho San Diego was very patient and helpful in selecting a new printer. I had…read morea lot of questions that he answered completely and made sure that I had all of the ancillary parts necessary Went back into Staples again today - thought there was something wrong with my new printer. Michael patiently listened to my issue and demonstrated to me how to resolve. Thank you so much. I will continue to purchase my electronic devices at Staples Regards, Jeanenne

Had some things laminated here. It took 8 hours for them to laminate 5 posters. Had to wait a while…read morefor it. They were super nice and tried their best but it took a long time.

The first Office Store before Staples, before Office Depot etc., etc. This is a San Diego County…read morehomegrown business. I order my office supplies from them on a regular basis. There is no minimum for delivery, service is exceptional and quality is excellent. They have rebates and web specials. As a Notary, I order large quantities of paper from them and by far they have the best price. Family owned and operated and servicing all of California.

No greeting. Just, "next!" I walk to him he's drinking a big gulp ( which he continues to sip off…read moreof throughout our interaction.) He tells me to put my item on scale. I'm returning cable box. He looks at his screen, tells me it's not in there. When I say it has to be, I was emailed complete instructions for the return. He smirks and checks again. I say, I don't see anything funny about this. He says it's not that serious. Very poor service. Unfortunately, I don't know his name. Other than that, I like this location.

I have been a customer of this ups store for over 5 years. There are different owners now than…read morethere was then. Under the old management this place was amazing. Customer service was a priority. They were super friendly, would chat while they served you, knew you by face and would start getting your stuff before you had finished walking up to the counter. I appreciated them so much I would buy them a large box of chocolates every holiday season. Then the new owners came. The owners themselves weren't very friendly, but with all the old employees there, it didn't make that much of a difference. But slowly all the old staff started leaving. There is a high turnover rate of employees. No one remembers who you are, no chatting, it's all business. Which is not a deal breaker so, no problem. Until today. I had an Amazon package that was delivered by Amazon at around 12:45. I never received the notification that they received it so I assume they didn't enter the deliveries into the system yet. But it's now 4:45, the store closes at 6 and I need to be in PB by 6, so this is my last chance to pick it up. If any of the few old employees are there, what they do is quickly look for my package, enter it into their system real quick and then have me sign for it. But today, I wait in line, get to the counter and get told, "sorry, we haven't entered them into the system yet. You can come by later today or tomorrow." I questioned a bit and I'm then told, "We are short staffed and we are too busy right now to do it. Sorry." So, what I'm hearing them say is because they are short staffed, they don't have time to serve me because they are too busy serving the other customers in line? My paying an annual fee to them to receive packages for me and give them to me when I come in, does not count as their job? It's just something they do when they have time? Am I not a customer then? Is there a reason the people sending packages with the UPS Store have priority over the customers who are picking up packages at the UPS Store? Nah, that's messed up. I don't care if you can't retain employees. I can deal with the fact that no one but the few employees that are still around from old management smiles or remembers who I am. No need to write a bad review for that. But when you tell me that you can't do what I pay you to do because you are too busy collecting money from other people, that's where I draw the line. Am I overreacting? Maybe. But that totally rubbed me the wrong way.

So happy to have found this company. I searched for months to get a technician for my old school HP…read morecolor laser printer ~10 years old. And finally found a place that was rather close and responsive. After a welcoming call from to the agent, they said a technician would come out the next day. Steve shows up this morning and I told him what had happened with duplex printing. Instead of telling me I need some expensive parts to repair it. Found that the movers must have jostled the rollers loose. We found the parts behind the desk, he put it together in less than 5 minutes and was out the door. Couldn't be happier and more pleased. It is great to see that there are still companies that operate with integrity around here. Will definitely use their services again and spread the good word.

We can not say enough good things about Sharron and Steve. Our vintage plotter has been an asset…read moreto us and recently needed servicing. It is always a gamble finding the right place but in this case, by luck, we nailed it. Sharron took care of us immediately and Steve was so patient, professional and thorough. And as a bonus, our plotter looks brand new. It was not even this clean when we bought it a million years ago. If you need help, these are your people. 10 stars!

This company makes logo stickers for us, they are very responsive, the product is completed…read morequickly, and they are very easy to work with

We have used Bowen in the past to print out our stickers for our shop and decided to go back to…read morethem as they did such a great job the first time. Charl was the one who worked with us and he was very helpful and had no problem with us changing up our design a few times before the final print. We will surely continue working with them in the future and we recommend if you are looking for a local print shop in the East County or wherever they are definitely a great option.

I needed a same day engraving on a red-line pendant for my firefighter son, who just received a…read morespecial promotion. I wanted to give it to him at the ceremony the next day. I had been to 3 other businesses nearby and they all said no way could they do it that quickly. Plus they wanted to charge a lot for a rush order. Brennton, from El Cajon Print, was willing to do the job overnight for me. While checking on the font and engraved message, he went to the back of the store and came back with the job already done!! It took all of 20 minutes and he did not rip me off for doing this on the spot! He exceeded my expectations and saved me valuable time in not coming back for it the next day. The engraving was great quality and value. Their customer service was superb!

Great, family owned business that is quick and reliable. Their work is of great quality and the…read morepeople are incredibly helpful and friendly. Always love to support small businesses and this is one I see myself coming back to.