Arrived within an hour of requesting a quote, quote was FREE.. no trip charge. Tim was great-he was…read moreinformative and gave me a quote right on the spot and their price beat the 3 other quotes I received this week. Plus he was able to do the whole job right there on the spot. He installed 2 drip legs and replaced the irrigation vacuum break valve. He was fast and efficient- no sly salesman up-sell moves which we greatly appreciated. He helped us get the job done before we replied to our BINSR request. Grateful for this company and would highly recommend and use them again!

I was optimistic about this company because of good reviews on Google and Yelp and Nextdoor. While…read morethe cause of my leak seems to be resolved (at least for now) it did bother me that I took the time to ask several times with the dispatcher "Taneea"(sp) and she said there was no fee to diagnose and I kept asking are you sure because in order to see where the leak is coming from my bathroom upstairs from the shower and where it settling we need to look at the pipes underneath where the drywall is and that involves cutting the ceiling drywall. And I asked her again several times if there's any charge for leak tracing or anything she was leaving out just to look and see before repairing and she said no, there's no diagnostic charge. They get here and tell me it's gonna be $125 just to cut the drywall and I just don't understand how there can be such a disparity between what I verified by phone and what I was being told now. And even if I give them the benefit of the doubt that the dispatcher was mistaken (though that's something very strange for a dispatcher who works for and represents a company to say, if not true) the fact that she did tell me that clearly, you would think to keep a customer they would stand by their own word, so not a great first impression. I still paid them $455 to change the cartridge in my shower, but they would not take five or ten minutes to cut up two 6"x6" holes in the drywall and look inside to see if there's any other extensive damage or leaking. I may just leave it for now and keep an eye for any signs of staining or moisture rather than deal with drywall repair. I still will inspect around the electrical where the ceiling fan canopy is and remove it from the ceiling to see if there's any water damage to the fan and light fixture or if it can be salvaged and still works once all is dry and I can restore power to the room. But they refused to look for any signs below to ensure there were no other signs of a leak unless I paid more. Another thing is with a large hole behind the shower faucet escutcheon where the leak occurred what's to keep another cartridge from failing and leaking right down into the room below and getting into the electrical and drywall and ruining another ceiling fan? I wish they'd have taken the time to tell me how to seal off that wall behind the faucet handle or given me suggestions but they just kind of did their job and left. They didn't offer me any advice or tips to prevent this again or set my mind at ease, and taking the time to do that would have made me feel more "taken care of" and built a rapport as a new customer. They just wanted to do the job I asked and go. So while I have no other complaints so far, they didn't go the extra mile or make me feel reassured at all for such a serious issue. It was just a "job" to cross of their list and not spend a second longer than necessary to show, discuss or reassure.

During a new roof installation an issue with the solar water heater was encountered. The roofing…read morecompany contacted Before and After and within 1 hour Service Technician, Mauricio Holguin-Angeles arrived to assess the situation. It was decided to replace the solar heater with a new electric water heater. Mauricio removed the old unused water softener unit, ran new drain pipe and installed the new water heater. He communicated with us so there were no surprises and assured water service was returned to the house and running well. All this was completed in just a few hours. I'm new to the Sun City area but I now know who I will be calling for any future plumbing needs. You should too when it warrants. You won't be sorry. Thank you Mauricio!

When I called my regular plumber at 7 a.m. to repair a clogged toilet, the best appointment they…read morecould give me was "4 p.m. to 8 p.m."--uh, NO, that's not going to work for me. I called Before & After, and they sent Caleb out within the hour. He's very professional and solved the problem in 20 minutes for a fair price.

I've used Yelp Projects a few times now and I'm always impressed with how helpful it is. This time…read moreI needed help fixing a leak in my home's exterior main water line, and Yelp helped me find a few reliable plumbing companies. I received several responses with quotes, and Desert Water Plumbing and Rooter was the first company to reach out. I contacted them around 5 PM on Wednesday, and they were able to schedule a free estimate for Friday. Dan Burke showed up right on time. He was professional, efficient, and easy to talk to. Like the other companies I spoke with, he recommended repiping as the best solution for the long run. He gave me an estimate for the project and also mentioned that if the office couldn't schedule the repair on Monday, he could stop by to do a quick temporary fix to stop the leak and then come back when they could finish the job. I really appreciated that because I don't like wasting water. The price Dan quoted was also very reasonable compared to the other companies. After thinking it over, I decided to go with Desert Water Plumbing and Rooter and called the office to schedule the appointment. They weren't able to do the repipe on Monday but scheduled it for Tuesday. Dan did come by on Monday to help temporarily stop the leak. Then he and his team came back Tuesday morning and started the project. Everything went smoothly. My house now has a new pipe, no more leaking, and it feels great knowing the issue is fixed. I'm glad I found a plumbing company I can trust.

SUPER QUICK, BEST PRICE, PROFESSIONAL, & RELIABLE ( I honestly scored)!!!…read moreWow! Unbelievable how this company is ON IT!!! Sent in my inquiry and within minutes (literally) they replied! Sent a technician out the very next day and called right away to give me both a verbal/ written quote. After getting a few other quotes, these guys were DEFINITELY the most fair priced so we went with them. Came out on a Saturday to do the work, which was extra convenient for us. They were so well priced we added another service! Ended up getting a leaky valve replaced and got our tankless water heater flushed for an amazing price. CONSIDER THIS COMPANY FOR YOUR HOME PLUMBING REPAIR NECESSITIES. Will definitely be using them again in the future. THEY TRULY ARE AN AMAZING BUSINESS. Wish more businesses were held to these kind of standards.

April 30, 2026 We have used Jaycox for our HV/AC and…read moreWater/Heater needs for over 20 years. That in itself should be testimony to our confidence with them. Most recently, we entrusted them to install two new Trane multi-speed air conditioning and furnace units. We did our due diligence getting estimates from 4 other reputable installers. Based on our research, Patrick, one of the owners, gave us the most fair and honest estimate. But it did not stop there as their installers, Tony, Jose, and Brian, really demonstrated why we remained Jaycox customers. Their installation and workmanship, more than met our expectations. We believe in supporting local businesses and once again, Jaycox delivered. Linda and Salvatore'

I had the distinct pleasure of meeting with Jaycox Air Technician "Austin" yesterday (6/30/26)…read more Austin is very honest and quite personable and not once did he try to "upsell" me as so many have. He did my HVAC service and also explained everything I asked him about. I will now be using only Jaycox Air and will request Austin as my Technician. Thanks to Jaycox Air and especially to Austin.

David install new water heater for my house, answer all my question and explain everything clearly…read more He come in at the time frame he set and finish the job well. Highly recommend him for this work.

David came out himself and gave me an estimate that went well below the competition. Our tankless…read morewater heater was installed by the end of the week and has been working flawlessly ever since. Thanks for the fair shake David!

We've used Tankless Pros AZ twice now and couldn't be happier! Two years ago they installed our…read moretankless water heater, and the workmanship was outstanding. They went above and beyond to make sure everything was installed perfectly and neatly. We recently had them install a whole-house water filtration system, and the difference in our water is incredible. The team is professional, efficient, knowledgeable, and genuinely nice to work with. Victoria, who handles the office, is wonderful and always so helpful. It's refreshing to find a small family-owned business that takes so much pride in their work. We highly recommend Tankless Pros AZ for anyone looking for a tankless water heater, electric water heater, service/repair or water filtration system!

The service was highly professional, completed swiftly, and offered at a significantly lower price…read morecompared to other companies.

Adam was professional and courteous. He quickly and efficiently resolved our slow main drain…read moreissue. I am very happy with our service and will be using them in the future.

our technician was very knowledgeable and went above and…read morebeyond. It was easy to schedule the appointment at a time that was good for me and he was here right on time.

I thought, and was told that I had very hard water at my house so called 3 different plumbers…read more Dignity Plumbing was the first that came out to my house and Bryan W informed me that my water quality was quite good, and did not need a water softener. Told me my countertop RO machine was awesome and if it ever quit working he would be more than happy to put one under my sink. After running many tests on my water, thanked me for calling them and left. What GREAT NEWS that was, and if I ever need plumbing services, Dignity Plumbing is who I will call! Thank you Bryan, you are the Best! 5 Star all the way! Greg G.

Consumer beware! Dignity came out to see what was my backing up problem in main sewer line. They…read morecamera my main sewer line and stated that line was completely bottomed out. Gave me a quote 33,000.00. I got a few quotes based off Dignity video same $$$ Had another plumbing company scope it again. They replace entire main sewer 13,000.00. This is our home in Sun City AZ

Very fast response time to my inquiry and was able to come quote it and even do the job same day. I…read moreknow all jobs won't be that way but it was great and appreciated.

Be careful with this business. If they know you have an emergency, they overcharge you. Had a…read moreleaking water heater, 6.5 yrs old and was leaking thru the pipes and onto the ground outside. He slow walked the repair and the fact that he tried to repair an un repairable water heater was the problem. Knowing his negative reviews on here, he will be belligerent and claim innocence. The water heater was shot and needed to be replaced, he knew it was shot and still tried to fix it and charge us. 3 hours of inflated labor.

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.