I have a Toto toilet, the valve is acting up so I go to the Toto store to ask for help. I did not…read moreknow they moved to this new location about two years ago, but I'm glad that I always "Yelp" it before I head down to any store, and for sure, they moved. It is now on Waiwai Loop right next to the rail station and Lagoon Chinese restaurant. They have a few parkings in front of the store. Once you enter the store, I was like "wow", the display are so nice. There are so many choices, everywhere you look, it is like a dream bathroom or kitchen display. The people who work there are also very helpful. I showed them the video of my toilet valve issue. They explained to me the steps that I need to do to change the valve. They even bring out a sample valve to show me how to do it, such information helps me a lot when I do my repair instead of reading through the manual. If you need bathroom stuffs, this is the place to go. They also have plumbing services, but it will cost me $100 to have someone change the valve for me. Since I did valve replacement before, I end up just do it myself. Go check this place out.

If you haven't visited the Bathroom store recently, you will want to see their new location! It is…read morefor sure, my go to store for anything Toto. Although Toto was how it started, their wide offering of quality products is what keeps me going back. Every purchase has been exactly what I was looking for. Modern glass shower doors, beautiful fixtures and Fantastic customer service. You ALWAYS feel the warm welcome and never feel pressured. Most items are in stock, if not, it arrives in a short time.

Very thankful to have met Coleen back in July 2020. She acknowledged how stressful renovations can…read morebe. She was masked and socially distancing, as were my husband and I, but she was welcoming and put us at ease. We found her to be professional though a person with aloha and compassion. She didn't rush us, but effectively managed our appointment time to ensure we could see all options for our full bathroom repair/renovation. And at their showroom there are no shortage of options. Though she made it manageable and focused on styles we liked, pointing out options across the various brands. We are happy to share our positive experiences with Ferguson, which was directly attributed to Coleen. A professional and kind person. While there are many challenges we all face during this pandemic, she was a bright spot in our day. We found her to be a problem solver, focused on helping us at every step of the way in person and over email.

At the recommendation of my contractor, he asked me to check out this place…read more First off, the showroom times are outrageously inconvenient for working people; only open M-F. I left a message to make an appt with a specific sales person, Kiki. Of course, no return call to schedule an appt (this issue seems to be a chronic thing in the comments) I so happen to have the day off on a random Wed so I stopped in and the receptionist was not helpful. After browsing for about 1hr, as I was leaving the store, I was approached by a friendly sales lady (not Kiki) but by then I was already turned-off from this place. I passed by Kiki in the store but she did not acknowledge anyone's presence except for her client; not a good impression as she was highly recommended to me. The items are nice but seem overpriced for Kohler stuff. I'd recommend they be a little nicer to walk-in customers. When it comes down to it, we're all searching for the cheapest prices for good quality kitchen and bath products

Located a few doors down from the main entrance of KAHALA Mall on the left hand side…read more This past Friday and Saturday plus next week too they have a knife sharpening event. Purchase an item of $5 and get one knife sharpened. Hubs said let's both go and have 2 knives done. I found a cute scrubbie for Doc and a new set of measuring spoons that boldly have large colorful measurement equivalents on each in the set. I looked at the trendy beverage cups and they were anywhere from $30 - $45 each. Ring up was fast as they had two cashiers on both sides of the counter. You can purchase plastic bags for 50 cents or cloth ones for 99 cents.

Excellent, friendly service. Came for my annual Fukubukuro bag that I look forward to every year…read more So many different price points. Bags were spread throughout the store. Workers were able to answer all of my questions regarding this years bags.

I was at Kahala Mall the other day. I passed by and all these cute bags they had at the front of…read morethe store enticed me to walk in. I have a weak spot for bags. All my friends call me the bag lady, haha. Anyways, I recognizes these bags right away. They're from Eden in Love. They have the cutest bags ever. This is the biggest collection that I've seen. They probably have all the design and sizes. Most places only carry the medium size as it's their most popular. Here they have it in small, medium and large. I couldn't help myself and had to get one. I got the medium Sushi Crew bag $18. Service was ok. The cashier was nice. The sales guy working the floor seemed irritated when I asked him to help me locate the bag.

Shopping in Honolulu, Hawaii…read more.. I didn't know why my friend wanted to go shopping here. I try to avoid Simply Home (at Kahala Mall) because there are cute things at the front of the store... luring me in... I tell myself I don't NEED more stuff... However... The merchandise in this store is useful. Dish towels, tote bags, shower curtains, hooks, pet supplies, kitchen gadgets, trivets, and charging cords are some of the items in stock. I even saw a bunny toothbrush holder and a panda hand sanitizer... so cute! I will return to get gifts - especially for mainland friends. Some of the designs have Aloha themes like local grinds... such as okazuya, pineapples, and laulau! Service is very friendly and positive! There was a young man who was sincere about wanting to help me find whatever I was looking for! Thank you! Anyway... it turned out that my friend wanted to get me a Bowl Hugger. It's like a potholder that goes around your bowl when you place it in your microwave, so you can protect your hands from the hot bowl when it comes out from the microwave! Clever, thoughtful gift, right?

I never thought I'd be buying appliances from Best Buy, but in the past couple months, we've bought…read morea washer and now a dryer from them. I used to buy at Home Depot but recently, I went with a friend to buy appliances and the wait time was so long. We had to take a number and wait so long only to find limited inventory. When our washer went out, we needed a replacement and fast. Pacific Kitchen and Home -located in Best Buy, had a pretty good selection and so we bought a washer. The problem though was scheduling delivery. We had to wait over a month. Last week, we bought a dryer and the delivery wait time, although long, is not as long as before. We bought the Total Tech Support plan which was a bit pricey at $179, but it offers a longer period in which you can return an item. Normal return time is 2 weeks but with the Support plan, we had two months, which allowed us to return the washer we bought (too big) for a smaller one. The plan also has a price match which gave us additional money off since there was a Black Friday special sale on the washer we bought. I also liked that Best Buy had more low-tech options for washers and dryers. This time we bought a Maytag washer and dryer, smaller, without all the bells and whistles. And much cheaper that the electronic models.

I purchased a fridge from Pacific Kitchen a few years ago, and although we had some coordination…read moreissues with delivery at the time, I remember it being an okay experience. I came this time around for a washer/dryer combo. I had tried a couple other suppliers first, and everywhere is out of stock now I guess because of COVID. It took probably about 10 minutes to get a customer service rep's attention. Then they proceeded to try to sell us a bunch of stuff that we didn't need. By the time we had a chance to talk and made clear the models we wanted to check on, they said that they would check on it being in stock and get delivery scheduled. While waiting another 20 minutes, we decided to look up the current reviews online. Turns out it wasn't in stock, and we wasted over half an hour of our day for no reason. Based on the online reviews, it sounds like it's a good thing that we didn't work with this company.

We worked with Jin to do the bottom cabinets, sink,.and counter top for our kitchen. The entire…read moreprocess from start to finish was seamless. Jin was great with communicating with us and he let us take our time with making decisions. Installation went great. The guys were fast and did an awesome job. For future projects we definately will want to work with Jin again.

Sales Rep Mars is excellent!! He is patient, knowledgeable, & fun to work with. And Golden…read morecabinet has many designs & materials to offer. Thank you for the fast & good customer service.

This place is my go to for all kitchen and bath materials. Great service and easy to get a quote.read more

If you want a headache go with this company. Lunar kept giving different prices. They make the…read moreprices up. She is not competent to be handling anyone's orders as her English proficiency and understanding is lacking to be handling anyone's orders. Awful, awful experience. They scheduled my order for install and then never showed up. I cancelled my order.

Initially I had a good experience with choosing tile, and placing the order But when there was a…read moreglitch with a shipment it was difficult to get answers. Then I was told I would be refunded a portion of air freight, but there was no follow through. I didn't receive the refund and my messages went unanswered.

The absolute best place to buy tile. Everyone there is so helpful and knowledgeable. Shout out to…read moreRamsey for his patience with me. I must have visited the shop 5 or 6 times before I picked out my tiles. They gave me a bunch of huge sample tiles to take home to show my husband since he couldn't come to the shop. We ultimately picked out an amazing tile from Italy which we absolutely love. Great job team Tile Warehouse. Now I will come drive you crazy again for my next project.

The quality of work was very good with attention to small detail and reasonable pricing. I highly…read morerecommend them.

Didn't show up for estimate today no confirmation call nothing - unreliability is really not…read morehelpful. I made sure to be home.