Easy to schedule, relatively quick, fair pricing & most importantly - they did a fantastic job…read more Thanks!

From checking in car getting estimated properly to a quality repair. Couldn't ask for anything…read moremore. Stayed in touch all the way thru . Went over my vehicle with me on day of delivery,which by the way was day he said it would be . Also had car detailed when I arrived. Grade A Expierance...

The quality of work was subpar. I needed the trunk to be replaced and to be painted after I was in…read morea fender bender. The paint job matched perfectly but there were over 15 tiny holes through the paint where you could see through to the white primer. Additionally when I got my car I opened the trunk and it was functional but not as smooth as before. One day later the trunk would not open by key so I took it back to the shop in Franklin where he said he couldn't fix it and I would have to take it to the other shop in Nashville. Fortunately the guy in Nashville was able to make my trunk functional again and when he looked at the paint job he agreed it was subpar. When trying to remediate the paint job, Mike (the owner) was not willing to fix the imperfections on the car. He told me "cut me a break, we did our best, and I will give you a good deal on your roofs paint job". With this being my first accident and first time dealing with a mechanic on my own, they sure lived up to all the bad stereotypes that go around about mechanics. Quick to take your money to do a subpar job and not willing to correct their mistakes.

This was our second time having a car repaired at Fender Bender. The first time was fantastic,…read moreunfortunately, this time was terrible! My bumper doesn't match my car, the body panels don't line up, the paint has dimples in it where it looks like bugs flew into the sparay booth. They are refusing to fix the car correctly. Buyer beware and do not use this shop!

My spoiler was rattling, and the gentleman was so kind. He figured out that the nuts were missing…read moreand replace them with no charge.

Amazing people! Love the way they took care of us. Will definitely go back.. hope we don't need…read morethem though. Lol!

I brought my dent to Steve and although he recommend I consider replacing an painting my dented…read morebumper I asked him to try fixing it. He worked for several hours and his craftsmanship is evident in the result I would recommend him to anyone who needs a dent repaired

My car is just one year old and perfect until someone wacked their door into mine. I couldn't stand…read morelooking at it so I found Steve / Dent Proof on a local Google search.. texted him and the next day it was fixed and awesome! So happy not to be mad every time I look at my car! Go see Steve and experience the joy. Then park far away from everyone always.

Had a terrible experience here. I got my car back and the work they did was horrible( missed dents,…read moremisaligned hood, fisheyes in the paint), when i asked them to fix it they told me it wasnt their problem and i would have to deal with it. I had to get my insurance company to force them to fix it and they sent it to the shop in columbia to fix it correctly. This whole ordeal lasted almost 2.5 months. I will never use this company again.

Brown's has been fabulous! They were so good about everything, fast, my car looks new, and they…read moreeven cleaned the interior-- believe me when I say that was at least worth $200. Last, everyone I had contact with was professional, pleasant, kind, and definitely treated me as if I was their number one and only customer. I cannot say enough about how wonderful this experience has been.

I've had both family and friends turn to Caliber. The repairs have always been done well. Not only…read moreis their work great, they have always completed the repair before the expected date. Jeff and his whole team have always been very nice and professional. My wife and daughter were happy to see not only the car clean outside but also an interior cleaning.

Brought car to Caliber after another driver backed into bumper. Caliber repaired the hole in the…read morebumper. When I picked it up, service agent told me to not wash it for two weeks. Got it washed today and one headlight has heavy moisture inside. Has never happened before. Called Caliber to see if I could bring it by for them to check it. Told no that the service agent would call me. He did only to explain there is no way it was their issue. No bring it by so we can check it - just a flat "we do thousands of bumpers so no way it's our issue." I won't be going back to Caliber.

When you see Bentleys and super cars being serviced in the bays, you know they are the best…read more My getto car got the same treatment as the "big guys" and it didn't cost one dime more than the francise joint down the street had my car twice and still couldn't get it right. From now on this is my go to first and only place.

My son had work done quoted $1500 turned into an extra 500 for some BS, upcharged I'm positive. You…read morehave been Warned. Try Star Nashville.

Terrible experience. It took a lot longer than they…read moreoriginally estimated . The person that was working with me either quit or got fired halfway through my repairs . I had to go back because they forgot to hook up my side camera and someone stole my ray ban sunglasses that were under the drivers seat. Do not take your car here!!!!

Buyers beware. This dealership uses deceptive wrap financing practices that violate consumer…read moreprotection laws. Rates and warranties change after signing, costs are buried, and paperwork is altered post-agreement. Their process is unethical and predatory. I've filed formal complaints with state and federal regulators to investigate these illegal financing violations.

Impossible to get any communication from, and I was lied to about the work/repair times. Took my…read morecar in for an estimate, got told 5-7 days turn around time. I got set up with a drop off date a few days later. Just to be absolutely sure, I called them a few days before my drop off date and asked again about the turn around/repair time. The front desk person said a minimum of 2-3 weeks. Well that's very different what I was told by the mechanic during my quote the other day. So, now I have two VERY different quotes now for how long my car will be in the shop for. I told them that I'm not giving my car to them until they can figure out what the actual repair time was, and to call me back when they can figure that out, but they never called me back. I call again this time on my drop off date, asking the same thing: please confirm repair time. Never called me back. I called again, 2 days after my scheduled drop off date, asking the same thing. They never called me back. I had to drive my ass into their office to get any answers since nobody there knows how to return a call, and it turns out the mechanic lied for some reason. It wasn't a week, it was 2-3 weeks the whole time. Absolute HUGE waste of time, and this is why anyone who gets car work done needs to do their due diligence themselves, because this company will not do it for you.

Customer service is absolutely horrible. They were beyond seedy and dishonest (and disrespectful)…read more Their work is no better. Too many decent places to choose from, this is definitely not one.