Went to this location for rear brake issue. The gentleman was nice, and they said they would do a…read morefree inspection. Turns out had a bad caliper, so told will need rotors as well. When I was told $768, I thought, wow high, but things change over time. Not the case, each part 2 rotors, caliper were charged double O'Reilly cost, where the parts come from, so, invoice attached: also was charged labor per rotor 49.99. Then 99.99 labor for caliper, the standard brake pad cost cost is only thing close to legitimate. Caliper was doubled as well. I asked why so high, the gentleman said its to keep the lights on, its a new building, there are costs, so that we are for people that don't have a shop to refer to. Only reason I went was due to good reviews, worked with they years ago at old location. Service rep found me in the system. Unfortunately I was stuck, an inspection turned out to be mostly apart lol. These charges are ridiculous and bogus. I warn people to be aware in doing business at this location. There's a sign that mentions 17.9 % upcharge parts /supplies, no more than 29.99. That doesnt fit either. We'll see how this lifetime warranty works out.

Horrible customer service. was told by the old man I brought my car in late. he refused to see me…read morecausing a massive accident risk on the road. Absolutely terrible customer care. i won't be back

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

Randy and Danny have been servicing our cars for over 20 years. They are honest and reliable. I do…read morenot use anyone else but them because they are the best.

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

You are never sure what you will get in a new town and need auto repair. I had gone once before to…read morea non-dealer in the Boro and they caused more problems than they helped. I was desperate and feel blessed that I found Reagan and his team. They had my alternator installed in under 2 hours and recharged my battery. Absolutely the highest rating and praise for this shop. They will be my new goto and I feel comfortable recommending, in case anyone asks.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

My experience with Hughes was limited but service was on schedule and he provided exactly the…read moreservice I requested at a reasonable rate for the time involved.

Mr Hughes is one of a kind! A true professional, with…read morecustomer satisfaction the goal. This last repair he accomplished for me was exactly like everything else he has done for my family. Very precise in estimate and work required. I have no problem recommending him for anything. The best independent repair shop in Murfreesboro, without a doubt

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.

Jon and Tonya were FANTASTIC! I live in Georgia but Murfreesboro is my hometown. My car broke down…read moreon Labor Day. Jon and Tonya fixed me up as soon as I could get to them, and had me rolling back home. Hometown people! I 100% recommend this auto repair shop

Jon, Tonya, and their crew of amazing mechanics are A/C heroes/legends! Recently, my Subaru's air…read moreconditioning unexpectedly went out, and they diagnosed and fixed the problem in a lightning-fast 70 minutes. You heard that right, folks--70 freaking minutes! Their skills are undeniable, and they saved me both considerable time and money. Local shops quoted outrageous prices, as well as wait times, just to diagnose my Subaru's A/C issue. Meanwhile, Jon, Tonya, and their crew of awesome mechanics fixed it entirely for a fraction of the cost and in record-breaking time. Jon--at all times--was extremely transparent about what the issue was, what parts needed to ordered, and the what the service cost would be. On top of that, customer service throughout the entire process was top-notch! I'll be shouting their praises from the rooftops for as long as I live and breathe. If you've got any auto issues, Jon's Auto Service is--without a doubt--the place you want to be!