Early last month, my car got reared. Without going to details, the ordeal with the other party involved made me lose hope in humanity. What's worse was I lost so much sleep worrying about the other party and the underhanded examples of those around the person that may change the said person's moral standards. I genuinely like the kid before the "adults" got involved.
My car insurance, using my udm, originally sent me to another body shop (in the network) that is close to me. But then came the day prior for me drop off my car, I got a phone call saying the body shop couldn't do it because of rebuilt title. The adjuster and I wasn't aware of this policy.... Shorten the story, I basically need to find a non corporate shop that will take the car in. And that is when I discovered Five Star. With Five Star and my insurance working together, my faith in human decency is semi restored.
Five Star did great. And my bumper looks better than before the accident. And when I look at the final bill, Five Star did great staying close to the estimated job value which I appreciated because I did not wish for it to be declared total lost.
(On the side note, the first shop has recently spam texted me with service offering. That is like after you get discharged from the hospital, the staff said see you next time. Five Star did not spam text me but kept everything professional and kind.) read more