As a newer rez of trendy and hip East Nash I found myself in need of a muffler shop. My trusty…read moreToyota Tundra's tail pipe was skewed south and in danger of dropping off. I'd see IM&H while driving up and down Gallatin so looked them up and popped in. Hear me know friends-believe the hype and good vibes dropped by previous sweet citizens who stopped in for their auto needs. The shop is clean, the staff is friendly and depending on the crowd you can get in and out super quick. My total time in the shop had to be less than 40 minutes, and I enjoyed some friendly banter with the shop owner and a Crane Operator from AL who was getting his truck taken care of in the other bay. Fast Forward a couple of days I I heard some rattling from the undercarriage. I stopped back by and the guys took care of a heat shield that had come lose. A quick spot weld and I was on my way-no charge! These guys are great, you won't be disappointed. I recommend them fully.

Have a transit van that needed a new catalytic converter. Am leaving on a cross-country trip in two…read moredays. Gary and Kenny took it in and despite a troubling part, BJ and Kenny figured a way to make it work, on time and in budget. Don't think twice. Good people. Solid service.

I was Surprised on there Automotive Expertise & Diagnosed several mechanical issue's on my SUV &…read moreRepaired it in quick fashion & it now runs like new again & Thank you again IN & Out Automotive & keep up the Great Work / Paul from Inglewood TN

Fantastic, generous service for a quick headlight repair from Islam. Thank you for everything, I…read morewill be back!

It took awhile to wait for them to have an opening (4 stars vs 5) but great communication and…read moreworkmanship.

I had my car hit in a parking lot luckily I had insurance as what looked like a fender crease ended…read moreup being almost 2 thousand dollars . It was a long time to get in here I think almost 2 months but their work is as good as factory , my wife had used them before . If you want quality this is the place !

They have taken care of several vehicles for me and are always honest and affordable.read more

Very lovely family business. They were honest on what I needed with price and time it would take…read more I waited there and worked and it was perfect, everyone very kind and friendly. I had my oxygen sensor replaced and as far as I know all went great! They let me know I would need new brakes soon and I got a quote and will go back when it's time. Great family ran auto shop. Note: they are now in Kingston Springs.

I had decided to repair my car at Walter Colson P&B after sustaining some damage to the front…read morepassenger side of my vehicle. My initial interactions with the business were great. Friendly people, fair pricing, updates via phone; however, once I saw my vehicle, I was utterly disappointed. Upon inspecting my car I found: 1- Thick layer of dust covering the inside dash, steering wheel, and floor mats 2- Trash inside the vehicle (wax pen, plastic floor mat covers) 3- Misaligned fender 4- Missing R and L hinge covers (they took the drivers side one off to match although drivers side was not worked on) 5- Hollow sounding door upon closure 6- Failed to inform me that the some paint protective film would need to be removed. Vehicle returned without it The tech who returned my vehicle to me had said he worked on nine cars in 7 hours, and was "sorry that the car had not been dried nor the plastic floor mat covers removed." I had taken the car back several weeks later to attempt to have these issues fixed. Some of the issues were fixed; however, the missing hinge covers and hollow sounding door remained. The owner himself even worked on my car and couldn't properly diagnose the door issue! When expressing my dissatisfaction with the work the owner said "there's nothing more I can do, cars are just big tin cans." I ended up taking the car to another auto body shop and they diagnosed and corrected the problem within MINUTES! Now my car is as good as new! To Walter Colson and employees: PLEASE treat your customers vehicles like your own. I take great pride in my vehicle and was SO SO SO disheartened to see it treated and returned in this state. STAY FAR AWAY FROM THIS PLACE if you care about your vehicle at all!!!

I highly recommend Walter Colson. They do amazing work, are straight forward on the price and…read morearen't afraid to do actually body work which means they were about $2000 cheaper than other shop quotes (who wanted to replace the hood instead of repair it). I'm convinced it looks better now than when I bought the car.

I highly recommend Capley's. I was referred to them by a different business I was familiar with and…read morewas not disappointed. My 18 year old car had a roof with paint peeling and a 2.5 inch in diameter rust circle. Capley's took care of it, repainted the roof and also did some touch ups just because they saw it was needed. Great value!

Car sat in shop for over 4 months before they even STARTED the repairs. Every time I checked in and…read moreasked about the hold up, they would say they're going to start on it "next week". This went on for almost 6 months.

They did unauthorized repairs on my car. Then demanded money for these unauthorized repairs. I…read moredon't even know if my car is repaired properly but I got to get my car. It's sad that they do this type of business.

2015 Buick Lacrosse (crushed grille) fixed like new in a timely manner. Insurance claim. Do…read morerecommend Mohammed

Great service. Kept me updated every step along the way. Worked with the insurance company…read moreseamlessly. Thanks!!

Friendly, thorough, communicative and got it ready as soon as the parts were shipped - which took a…read morewhile - through no fault of their own. I'd use them again.