Talked my husband into buying an Acura versus Toyota today and we had an extremely pleasant…read moreexperience with Chris Moosekian. Chris is knowledgeable on the cars, personable, and is not pushy on getting me to buy the car. He gave us the time to think, talk it over, and ask any questions. Come to Acura in Franklin and ask for Chris Moisekian if you need a car.

DO YOURSELF A FAVOR AND DON'T GO NEAR THE PLACE!! Daughter and husband bought 2015 Acura RDX for…read moregranddaughter. Car had been waxed to cover up significant paint damage which appeared after two washings. Now they won't make it right!!! STAY AWAY FROM GARY FORCE ACURA!!!!

Dragged my 2006 Ford Five Hundred (150K miles) out of cold storage this year, only to find out that…read morethe battery was totally shot. Being pretty new to the area I called Brian from Hook Em' Up Towing for a quick jump to get me to a spot where I could buy and replace the battery. Brian got there right on time, jumped the battery, and offered some solid advice and equipment I might want to consider getting for battery repair. Lo and behold, my air on a tire was so low that on the way to Autozone my tire blows out. I head to the nearest gas station, call Brian back to help with a tire change and he (thankfully) has an open schedule. He gets there, jacks my car up, takes the tire off, and notices my spare has a minor leak. He heads into the gas station, picks up some sealant, and adds it to the spare before getting it on the car. After filling all the tires again, he jumps the battery one more time and I'm on my way. If you are in Nashville and need some roadside assistance, you can't do better than Hook Em' Up Towing. Great family-based service at a reasonable price.

Since you want to delete my review and claim I'm "lying" I will provide proof from my complex…read more Don't let the reviews fool you. They are a slimy shady business that will do whatever they can for a cheap buck. They towed my car from the parking spot that I'm registered and pay for because my tags were only 3 months expired. Mind you they are not even contracted by my complex. They admitted to driving around at night looking for reasons to tow people. When my apartment complex called to have my car released without charge they refused. They told me I could come pick my car up at 4:30 and didn't show up until 6:10. They tried to have me sign the release papers before even taking my car off the lift... sketchy. Wonder why they only accept cash payment? Weird. I also found it odd that my car wasn't in a lott. It was the only car in the driveway that looked like someone house. RED FLAGS all over. I've held on to this review for over a year because I don't trust them not to do something with my car out of spite (yes, they are that shady). But they are back at it again at my complex. I will state again that they are NOT contracted by my property. SHADY business.

I'm only giving a 1 star because .... -They paid for me an…read moreUber to go back home, while they assessed my vehicle. -They waived the $250 assessment fee, after I pointed out that was not discussed with me. -They sent a cool video, explaining what they said my vehicle needed. -They washed the exterior of my vehicle. -The person (Amanda) who was working w me was extremely nice! ---------- They would get a 0 because.... -They wanted to charge me an astronomical fee ($2,673) for what they said needed to be done. Another shop quoted $1220 for exact same job. Big difference in price! -After assessing my vehicle at another shop, they said I didn't need all the work the Subaru place noted. It was confirmed, that Darrell Waldrip Subaru was going to charge me for work that wasn't required. The other shop only charged $895.58 to fix everything. BEWARE OF A SCAM I have paperwork to prove the above. I will avoid taking my vehicle back to this place at all cost (literally speaking!) I didn't trust dealership services before, definitely don't trust them now! Sad, they take advantage of customers that way! __\\__\\ Ms Kathleen, business owner, your service manager has not reached out to me, as you indicated they would. I would think if you had valid concerns, making a call to me, would be a priority. Also, I tried contacting you personally. But, there is no way to reach you in the system, unless you send a message to Yelpers personally. Update: Service Mngr., Will, did finally reach out stating that he had difficulty finding my contact info.

Dustin gave me coolant and told me how to fix it myself cause I'm broke if you buy an as is car…read moremake sure to get an inspection before hand and don't learn the way I did.

I'm so grateful to these guys. The work is incredibly appreciated. I can't ( well I really hope…read moreit's not too soon) to work with them again! Highly recommend!!

Way way expensive they replaced a transmission Nissan Pathfinder $5300, $1500 was for 10 hour labor…read morecharge. If you look at the parking lot employees have 50+ thousand dollar vehicles. compare prices before you commit to them.

Recently had a small job to put a spoiler on back of my 2018 Lexus ES350 which they did and it was…read moredone correctly and on time and I truly appreciate all that they did to make sure it was right plus they overcame a few difficulties which they took care of. This was the third or maybe fourth job they have done for me and as always, what a great professional work they did and always everything look better than new Thanks Hazelwood for all you did.

Quality work at a good price. They also come highly recommended by other customers. They are…read morewilling to work customers into their busy schedule.

Had a terrible experience here. I got my car back and the work they did was horrible( missed dents,…read moremisaligned hood, fisheyes in the paint), when i asked them to fix it they told me it wasnt their problem and i would have to deal with it. I had to get my insurance company to force them to fix it and they sent it to the shop in columbia to fix it correctly. This whole ordeal lasted almost 2.5 months. I will never use this company again.

Brown's has been fabulous! They were so good about everything, fast, my car looks new, and they…read moreeven cleaned the interior-- believe me when I say that was at least worth $200. Last, everyone I had contact with was professional, pleasant, kind, and definitely treated me as if I was their number one and only customer. I cannot say enough about how wonderful this experience has been.

UPDATE: Scott C. - I have emailed and called your corporate office and INEOS Corporate. Your…read moreattorney, Dylan, said the only option was I can come back there. I asked for an owner's email/contact info or the COO or head of customer relations, but the attorney is the only option. This speaks volumes. I will not and should not have to pay for a third time to drive there and pay for a hotel and food and gas and my time. You should reimburse me for the money and my time and for the other time I was there as well. You did a terrible job on my camera twice (it still isn't correct) and you damaged my car and didn't tell me or even repair it or disclose this to me. It is brand new! There were other issues with my title too. I emailed HR as someone told me that is the best place to start. They didn't respond. The time I've had to spend on this so far because of your mistakes and choices is excessive. I asked to have the Roswell GA dealership fix it for me which is significantly closer to me but you won't. Every other dealership I spoke to said they would truck the car to them if they did any of this. RUN! Do not use this dealership. I bought a new Ineos Grenadier Fieldmaster. I thought everything was great. They filed the paperwork incorrectly and I got a letter from state that I was going to be fined (eventually they fixed this). They did a very poor job of installing a camera that I wanted as part to the sale so I could see easier driving home. I came back again (another -7+ hour drive each way) as I was in town for health treatments again, and they did a poor job again and caused more problems (didn't put trim back correctly, left gaskets open, and used duct tape!!! to hold the wires up). I guess I should have looked everything over but I expected the Managing Partner Corey and/or manager of the service department to review a vehicle before it goes to a customer. To make it worse, they damaged my car (not sure how but scraped the bumper in several places), attempted to sand it and it looks terrible, and didn't tell me! It looks like drill marks. They want me to drive back a third time to allow them fix it. This is beyond unprofessional. If you want to buy an Ineos, please go see Brian in Roswell GA. At this point, and with my correspondence with Ineor Corporate the last few dyas, I would say find another vehicle to buy. They didn't even wipe down the car, fill the windshield wiper fluid, etc. any of the times I was there. I spoke with the attorney of Victory Automotive Group in an attempt to reach the owner. I am shocked that they are unwilling to do what is right and ethical. It is sad that I have take more of my time to write a review but it was suggested by other dealerships, employees of Ineos, attorneys, etc. that this is the only way to get attention these days.

Recently had some warranty service work done on my Grenadier at Victory, I will say that I…read moreexperienced the best customer service I have ever had from the nice folks at Victory. Especially Will Barnes the General Manager, he went out of his way to ensure I was taken care of as a valued customer. I highly recommend this team.