First experience here for a legit transmission swap in the late 2010s was good. Second time a few…read moreyears later in 2022 (different car), I spent $5000 for a repair that should have been $500. Didn't connect all those dots until after the fact, but the discrepancy chain of events to wrong fixes that I foot the billl for was clear to both me and to them. Mgmt's final response when I asked for an equitable solution to it all...was to shift 'blame' to me for the failed transmission misdiagnosis. Me!?! My diagnosis. WTH. I took it to a transmission shop (I formerly trusted) because they are the supposed pros. Absurd. I own a business too...if I did this kind of thing to my customers I would have been out of business years ago. I do things right...because that is simply the right thing to do. You have been warned about this shop.

Very unpleasant person answering the phone! I called up here…read moreto simply ask about an oil change and tire rotation. I had heard good things about this place and had been wanting to do business w/ them, however, both times I call these losers they have an attitude and seem to expect u to already know their pricing and how they do things. LEARN SOME FUCKING CUSTOMER SERVICE!!!

Provides GREAT service and very professional! Unlike some mechanics, Mauricio and his team are…read morehonest ,transparent, and diligent. they will repair your vehicle the right way the first time. I've never had a bad experience, i would 100% recommend.

As a single mom, having my transmission suddenly fail was terrifying. The moment my car made it to…read morethis shop, they were on it immediately. No hesitation, no runaround -- just action. They treated my situation with urgency, compassion, and honesty, and that meant more to me than they probably realize. They kept me informed, explained everything clearly, and truly went above and beyond to help me during a stressful time. It's rare to find a shop that not only does incredible work but genuinely cares about the people behind the wheel. Because of them, I felt supported instead of stranded. I will forever be grateful and will recommend them to everyone I know.

On June 18, 2024, I brought my 2012 Infiniti G37 to Morris Automotive after noticing a puddle of…read morecoolant under the car overnight. The vehicle is garage kept and not a daily driver. I also detected the smell of coolant. After inspection, Morris Automotive determined that the heater hose and heater pipe assembly needed replacement. The total cost for this repair was $898.22. In early August 2025, the vehicle began emitting smoke, accompanied by the smell of coolant. I contacted Nick at Morris Automotive, who confirmed that the repair was just outside the warranty period but advised me to bring the car in for inspection. Following their evaluation, Nick informed me that the heater hose connector had come off and would need to be replaced, along with another coolant flush, bringing the total cost to $440.89. A few weeks later, we again noticed the smell of coolant and visible coolant under the car. At this point, the issue was still within the warranty period, so we contacted Morris Automotive to report that the coolant leak had returned. By this time, we had spent nearly $1,200 on the repair, yet the problem persisted. Around September 11, 2025, we reached out to Morris Automotive again to report continued evidence of a coolant leak related to the same area previously repaired. Nick advised us to bring the vehicle back in, assuring us they would "make it right" and we would not have to pay for the repair. After inspecting the car, he initially claimed they were unable to find a leak, but later called back to say they did locate a small leak. However, he stated that it would require additional payment to fix. Frustrated, we took the vehicle home, and parked it back in the garage. On September 24, 2025, we returned to Morris Automotive and spoke again with Nick, who this time assured us they would handle the repair at no charge, acknowledging the repeated nature of the issue. However, on September 25, 2025, Nick contacted us to inform that the vehicle was ready--but the repair bill totaled $228.25. We paid it, hoping this would finally resolve the issue. According to the receipts, Morris Automotive has now replaced the heater hose, heater pipe assembly (dealer-only part), heater hose connector, and rear coolant hose--yet the vehicle continues to leak coolant. To date, we have spent $1,567.36 on this ongoing issue without a successful resolution. Although this matter remains within the warranty period, I hesitate to return the vehicle to Morris Automotive due to inconsistent communication and handling. One day, I am assured the repair will be taken care of at the shop's expense; the next, I am told that while I won't be charged the full price, I still owe a portion of the cost. This inconsistency has made it difficult to maintain confidence in the repair process.

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

These guys are friendly and they they hands down to the best work and that's coming from my husband…read mores man that runs a construction company and pulls trailers everyday (Chris skolmowski) get rif of the wait and go to chava!!!!!

After having my engine replaced on my 2017 Dodge Durango, everything seemed fine for three days…read moreuntil it started overheating. The mechanic then replaced the hoses and thermostat, but my truck started leaking coolant and I couldn't locate the source. To make matters worse, my truck began blowing white smoke. I took it back to the mechanic for the seventh time, and now he's saying that my head gasket needs to be replaced. If it weren't for my family, this situation would have been much worse.

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

An honest, trustworthy mechanic is priceless and hard to find, but we found that in Dr. Automotive…read more I could not recommend this place enough. We have had our 2007 camry serviced here several times over the past two years, and each time are presented with an honest, reasonable, and cost effective solution to our issue. They do not try to oversell you on needless repairs like other places will certainly do, especially for an older vehicle. The turnaround time is also very reasonable and usually pretty quick, depending on the needed repair. Hopefully we will not need any repairs any time soon, but if we do, we'll definitely be taking our car here!

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

We didn't do any work on my car. He didn't even bother looking up from the computer talking to me…read more The real answer was he told me to go to the dealership which is great but I don't want to go to the dealership. I don't wanna drive to Nashville. But really the bottom line was he was too busy and they could've just told me that.

I sent my daughter here as the Ford dealers said it would be 6 weeks before they could work in her…read moretransmission under warranty. Coleman Taylor had it done under warranty in a week. One month later my Ford transmission went out. I dropped it off on Monday and it was finished Wednesday. Great customer service and they offer a three year nation wide warranty. Love this place!

They are simply the best in town great prices and speedy repairs!! If you need any transmission…read morework this is the only place to go!!!!

My car has been driving wonky since I replaced 2 tires somewhere else. Came to Baker&Son for our…read moreoil change. Added a tire rotation with balance. Voila! My car now rides perfectly! From now on, this is where I will buy tires.

Great shop that has affordable prices and does high quality work! Would recommend them any day of…read morethe week.