Highly disappointed with the level of service I have received. Car still needs repair after over 8…read moreweeks of total repair time. I brought my car into this shop to get the transmission worked on due to some major issues it was having. He said it would be a couple of days until he got to it and I was ok with a couple of days. Three days later I called and he said he had not looked at it yet. Two days later, same thing. He had not looked at it yet. The following Monday I was told it was up on the rack so I thought they were at least taking a look at it. A couple of days go by and I had not heard from him so I called and left a message for him to call back. I did that for two more days. I finally get ahold of him on Friday (2 weeks after I had dropped it off) only to find out that he had just now actually gotten it up on the lift. So I was lied to the week prior. He then said that he needed to order some parts which is understandable. A week later he has the parts and installs them. (3 weeks into repair) He test drove it and found that it still had some issues. So he ordered another part and several days later he received it. However he admitted to losing a bearing in the process and had to order another bearing. Fast forward another week and a half and he finally gets this part, installs it and has it put back together. He calls me to tell me I can come get it. Finally after 6 weeks of repair time I can get my car back. So I show up and get my car. I drive off only to immediately discover that it is doing the same thing. I pull a u-turn and take it back to him. He keeps it for another week and gives it back to me. This time it seems ok. So I drive it to work the next day only to find out that it is doing the same thing again. Also I lost 1st 2nd and 4th gear plus reverse is shot as well. I have to tow it back to him at my own expense. He works on it for another week and a half or so and then tells me it is good to go. Finally it seems ok. But after driving it for a few days it starts doing the same thing again. At this point I don't feel that it is driveable so I called to see if he would tow it to his shop. The shop manager tells me that the owner will call me back. I did not hear back from him. I called back three days in a row and kept getting the same thing. I was told that the owner would call me back. The car is covered by this shop with a one year parts and labor warranty. I need them to honor it.

My car has been driving wonky since I replaced 2 tires somewhere else. Came to Baker&Son for our…read moreoil change. Added a tire rotation with balance. Voila! My car now rides perfectly! From now on, this is where I will buy tires.

Great shop that has affordable prices and does high quality work! Would recommend them any day of…read morethe week.

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

We didn't do any work on my car. He didn't even bother looking up from the computer talking to me…read more The real answer was he told me to go to the dealership which is great but I don't want to go to the dealership. I don't wanna drive to Nashville. But really the bottom line was he was too busy and they could've just told me that.

I'm so grateful to these guys. The work is incredibly appreciated. I can't ( well I really hope…read moreit's not too soon) to work with them again! Highly recommend!!

Way way expensive they replaced a transmission Nissan Pathfinder $5300, $1500 was for 10 hour labor…read morecharge. If you look at the parking lot employees have 50+ thousand dollar vehicles. compare prices before you commit to them.

can fix almost anything rates are great very nice too! Always answers all questions and tells you…read morewhat it will cost before he fixes it!

Do not take your car to Jon's Auto (also known as SOS Auto). Take it anywhere else, but do NOT take…read moreit here. If you value honesty, quality work, and being treated fair - JON IS NOT WHO YOU WANT TO WORK WITH.

Professional, honest and serves the community . Great staff as well. Prices are also reasonable.read more

An honest, trustworthy mechanic is priceless and hard to find, but we found that in Dr. Automotive…read more I could not recommend this place enough. We have had our 2007 camry serviced here several times over the past two years, and each time are presented with an honest, reasonable, and cost effective solution to our issue. They do not try to oversell you on needless repairs like other places will certainly do, especially for an older vehicle. The turnaround time is also very reasonable and usually pretty quick, depending on the needed repair. Hopefully we will not need any repairs any time soon, but if we do, we'll definitely be taking our car here!

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service