Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

The Auto Clinic has been out "go to" shop for many cars for years. They're fair, honest, and do…read moregreat work.

These guys are always helpful, honest and timely. They've taken care of our cars for over 10yrs and…read morehave never steered us wrong.

Been going to Bob's for over 10 years. Mickey is honest as they come in this town and I have been…read moreto plenty of mechanics. Always treats me with respect and never tries to upsell me on bull crap. He is a straight shooter.

Have given this place too much of my money and time. Currently sitting in my hot no AC car after…read morethem rebuilding my whole situation only a few months ago for it to not work now. I go back to them yesterday telling them I just had it fixed it and take it in to them. Then leave after they tell me it's working.. and guess what still doesn't work?? THE AC. THE NEXT DAY. Not to mention they talk to you like you're an idiot so go literally anywhere else. Place reeks of cigarettes. Horrible customer service. *In Response to the comment from the owner: I haven't even had the car 4 years since I wasn't even in the state until 3 years ago. From a place that only keeps written files and nothing computerized I can see where the confusion on dates would come from. I'm happy going elsewhere from now on! And I hope other people do too! Thanks!

best mechanic in Franklin. honest and reliable. Buddy and crew won't do you wrong. He's helped me…read moreout for many years, and nothing has changed in his honesty, reliability and fairness. I don't live in Franklin anymore, but he is my go to car maintenance guy.

The workers were very nice and worked very fast. The service was also very fairly priced. They went…read moreabove and beyond by cleaning oil off the engine that had been there from a previous oil change as well as topping off all of my fluids.

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

My 2012 truck has had no air conditioning for a while and a couple of shops haven't been able to…read morefigure it out. Bobby's diagnosed my bad expansion valve and fixed my ac in 24 hours and it blows ice cold. The price was very fair and the people were nice. 10/10 experience

There was a day I did. But last two times, and major expense, I had to go another location after…read moreBobby worked on my vehicle. First time was when he changed the condenser in my truck. Didn't put truck back together correctly and had to take truck back to get put together properly. Eventually took to another location to fix what Bobby's could not figure out. Then the engine they put in my son's vehicle. $8000 to find out later they did a bunch wrong and we are redoing the entire engine again. Redoing heads, etc because Bobby's didn't take the attention to detail seriously. And they lost a customer who used to brag on the service Bobby provided. Never again. Save yourselves a ton of frustration and money, pay more somewhere else but get it done correctly........