Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

Took my '94 Ford Bronco to get a new exhaust system towards the end of April, so a bit late on the…read morereview-- my bad! But hey, that just means I've let this marinate for a while and honestly you're getting a thorough review, right? These guys do great work, and I am *very* happy. My Bronco sounds really nice. Both Sam and Michael are fantastic employees. I'd say it's pretty hard finding an auto shop that you can trust and who aren't trying to get every penny from you. These guys are great. I appreciate how they don't try and pressure you to get unnecessary things done. Solid. I also really like how they text you the inspection details about your vehicle and include photos within the profile. I have never had that done before, so that was a pleasant surprise. Will definitely be taking my vehicle back to them for future upgrades and work, once I am able! Really living my Dolly Parton 9-5 over here. Okay anyways. 5/5 stars on Yelp. Would and will recommend to a friend.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

Mike is amazing - had a dealer tell me I needed several items replaced at an extraordinary price…read moreand Mike shot me straight. Anything I need going forward will be at Franklin Automotive S&R!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I have submitted requests for information through Cargurus.com, directly on the website, and via…read morevoicemail (they do not answer at any time of day). All this over the course of two weeks, with no response. Not sure if they're even still in business at this point, or if they just don't want business.

I usually don't enjoy experiences related to the repair and maintenance of my car, so I wasn't…read moreentirely sure what to expect when I arrived at Auto Clinic of Franklin. My good friend Andy had pushed for me to visit them after learning that I was overdue for an oil change. In fact, while we were at lunch a few days later, he called and spoke to Carlos himself to set up an appointment for me. Upon arrival, I felt a little like I was pulling up to check in at a hotel. I loved the large covered entry and immediately noticed that this didn't feel like the typical auto repair shop. When I walked into the reception area, one of the first things I noticed was the sign on the women's restroom indicating that it was for women only and that the men's restroom was around the corner. Later, when I used it, I noticed the nice hand soap that seemed to have been chosen by a woman--or perhaps by a man who values and respects women! Either way, it made me smile. Carlos was kind and friendly, and they took my car back for an oil change and cabin air filter replacement. While I waited, I kept noticing little things. There were devotionals stacked alongside the magazines, including *Our Daily Bread*, which I hadn't seen in years. When I commented on it and wondered aloud how to sign up to receive them, one of the owners encouraged me to take one home with me. I also enjoyed a long conversation with one of the newer service writers about how much he enjoys working there after leaving a much more stressful position, his upcoming marriage, motorcycles, travel, and the kinds of major life changes that make you reevaluate how you move through the world. And then there were the chocolates at the service counter--just one more little touch that made me feel welcomed and valued and left me wondering how in the world a group of mechanics had figured out how to create such a woman-friendly environment. In the 90 minutes I was there, I read, knocked some things off my to-do list, and talked with employees, customers, and even a delivery woman. It was genuinely a pleasant place to spend an hour and a half. Most importantly, I never once felt like I was being sold something I didn't need. (I cannot tell you how many times I've had that experience elsewhere.) And I never felt like I was being treated as a woman who *should* know more about how her vehicle works or what it needs. I simply felt respected and cared for. The team at Auto Clinic of Franklin has found a new customer in me. And after my first visit, I think the "Clinic" part of their name is especially appropriate--because I left feeling cared for and in better shape than when I arrived.

The Auto Clinic has been out "go to" shop for many cars for years. They're fair, honest, and do…read moregreat work.

Been going to Bob's for over 10 years. Mickey is honest as they come in this town and I have been…read moreto plenty of mechanics. Always treats me with respect and never tries to upsell me on bull crap. He is a straight shooter.

Have given this place too much of my money and time. Currently sitting in my hot no AC car after…read morethem rebuilding my whole situation only a few months ago for it to not work now. I go back to them yesterday telling them I just had it fixed it and take it in to them. Then leave after they tell me it's working.. and guess what still doesn't work?? THE AC. THE NEXT DAY. Not to mention they talk to you like you're an idiot so go literally anywhere else. Place reeks of cigarettes. Horrible customer service. *In Response to the comment from the owner: I haven't even had the car 4 years since I wasn't even in the state until 3 years ago. From a place that only keeps written files and nothing computerized I can see where the confusion on dates would come from. I'm happy going elsewhere from now on! And I hope other people do too! Thanks!

Brandon has done a great job for me multiple times. They're still open for now, but I'll follow him…read morewherever he goes.

best mechanic in Franklin. honest and reliable. Buddy and crew won't do you wrong. He's helped me…read moreout for many years, and nothing has changed in his honesty, reliability and fairness. I don't live in Franklin anymore, but he is my go to car maintenance guy.

UPDATE: at 8:08pm tonight, Joseph responded to the email I sent and met me up there to get the…read morekeys/car. They did text at 4:40 but it did not come through immediately and that was not enough notice for us to get there by 5 PM. Happy we did not have to wait until Monday! *************** BEWARE!! of Ameri-Fix formerly Auto Fix on Royal Oaks!!! My daughter dropped her car off at 3:30 PM for an oil change and confirmed that they closed at 6 PM. Website also confirms 6 PM. They confirmed that they would have the car ready before closing. We returned at 5:10 and they were closed!! Keys to the car which includes keys to her apartment are locked in the building until Monday morning. ABSOLUTELY UNACCEPTABLE TO CLOSE AN HOUR EARLY WITHOUT A PHONE CALL & WAITING FOR US TO PICK UP!!! We could have paid over the phone and they could've hidden the keys. NO CUSTOMER SERVICE!!!! We called other locations, that were still open, but they denied having a contact for the Franklin location.

Great people, great service. Front desk advisors are knowledgeable, patient, respectful and…read morehelpful. Service is detailed and line itemed for approval.

My 2012 truck has had no air conditioning for a while and a couple of shops haven't been able to…read morefigure it out. Bobby's diagnosed my bad expansion valve and fixed my ac in 24 hours and it blows ice cold. The price was very fair and the people were nice. 10/10 experience

There was a day I did. But last two times, and major expense, I had to go another location after…read moreBobby worked on my vehicle. First time was when he changed the condenser in my truck. Didn't put truck back together correctly and had to take truck back to get put together properly. Eventually took to another location to fix what Bobby's could not figure out. Then the engine they put in my son's vehicle. $8000 to find out later they did a bunch wrong and we are redoing the entire engine again. Redoing heads, etc because Bobby's didn't take the attention to detail seriously. And they lost a customer who used to brag on the service Bobby provided. Never again. Save yourselves a ton of frustration and money, pay more somewhere else but get it done correctly........