CS Auto always gives me a realistic and honest assessment of what issues need immediate attention,…read moreand which ones do not require an immediate repair. The work is always done quickly and well.

Friendly word of advice... shop around and check their pricing against other shops. We were quoted…read morean astounding *$3,200+* to replace a leaking water pump. We shopped around and found someone else to do it for $600. Not only that, but it was simply a hose leaking and it ended up being even less expensive! I have little faith that this company would have charged us much less to replace a hose once they got in there and diagnosed. Prior to this we've taken our cars here for basic service (extra star for that!) but I do feel this quote was egregious and left a bad taste in our mouth - which lead us to find a new auto shop all together. They lost our business because of this.

I visited Super Express Lube on 8/3/26 for the first time and had a very positive experience. The…read morestaff was attentive, helpful, and kind. There were a few cars ahead of me and I was offered water while I waited. The staff was knowledgeable and able to answer my questions and provided a seamless oil change. They also offered to clean my windshield while I waited. I highly recommend visiting! I am very pleased and will be returning.

I can no longer recommend Super Express Lube. They have been fair and honest in years past but I no…read morelonger have faith in either. Multiple times recently, I have scheduled work but requested to get an estimate before the work was scheduled, been promised an estimate within hours, and not gotten one for days. On the surface, that's excusable but the lack of transparency it creates is not. The issue is half the time, that estimate has been higher than the local Toyota dealership and both have been significantly higher than similar shops. The final straw was I was getting CV axles and mentioned I could get them for less than 1/3rd of the price they were quoting me and told them the brand. The brand is well established as quality. They went full send on telling me what terrible quality they were. I asked what brand theirs were so I could compare quality and they would not tell me. There's a lot that I can assume is simply poor management. Intentionally lacking transparency is not that. Their quote for my CV axle replacement was over $1300. I got it done for $550 from a reputable shop.

They did an oil change for me and my husband, both my car and his truck did not get enough oil. My…read moremechanic showed me the dipstick and it was dry. Not a spot on it. My husband says his truck needs oil.

I came in for a simple oil change but noticed after that my windshield fluid line had been cut…read more It's a clean, precise cut that definitely wasn't there before my visit. I was also surprised that fluid top-offs weren't included in the oil change price. On another note, the technicians were polite and the waiting area was clean, but the overall experience left me concerned. I've been coming to this location for a long time, since back when it was a precision auto tune... but I won't be back.

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

I have submitted requests for information through Cargurus.com, directly on the website, and via…read morevoicemail (they do not answer at any time of day). All this over the course of two weeks, with no response. Not sure if they're even still in business at this point, or if they just don't want business.

I brought my daughter's 2015 Ford Mustang to Quick Muffler for an oil leak. After spending $1,866…read moreon a valve cover gasket repair, the car continued leaking. We returned, and they diagnosed a rear main seal failure and charged another $2,474. Just 11 days after picking up the car, the engine seized from oil starvation. The dipstick showed essentially no oil, and we had to add 3.5 quarts just to reach the halfway mark. The engine ultimately had to be replaced at a cost of nearly $11,000. Before approving the second repair, I specifically asked whether it made sense to keep investing in the car. Their technician assured me it was running well and should last another 80,000-100,000 miles. We attempted to resolve the matter through legal counsel for months without a response. Their owent, Dallas Beard, does not take responsibility for his businesses errors.

These guys are the best. I am very appreciative of their honesty and integrity. I took my car in…read morevery last minute , because I was having some issues with my van and it was giving me warning codes. I was very concerned and fully expected to have some major repairs required. Joe was great to work with. They did an evaluation and assured me that the situation was not as dire as I expected. They explained what was wrong with absolutely no pressure to have any work done. I am so impressed with their honesty and thoroughness! And when i have some other issues taken care of and am ready to have the repairs done, I will 100% be using Quick Muffler ! I highly recommend!

I have been a Woods Garage customer for over 45 years. It is one of the few independent garages…read moreleft in Nashville. They have always been fair,quick and offer good advice when needed. Even though I. Now live on the other side of Nashville I still take my car to Woods!

Owner (Frank) scammed me - avoid at all costs…read more - I came in to get my front light fixed + get a full car ASE inspection so I could drive for Lyft - Frank claimed he could get me the needed inspection + fix my light - total came out to around $200 - front light was still broken after I got my car back - I don't think he did the full inspection at all if the front light detail was missed and I didn't receive proper paperwork for the needed ASE inspection (which means he just wanted to upcharge me on a full inspection) - I called later to dispute, but Frank claimed I never mentioned the needed ASE paperwork Never going here again. I'm assuming Frank is gonna respond to this to make his business look good