Ben was a wealth of information and saved me time and money by educating me on some issues that…read moredidn't need a diagnostic on!! Thank you!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

Stopped by on a whim .. to get a long due oil change. Timely service, professional attentive staff,…read morein a non-pressure environment. They offer a range of car maintenance/repair services and I left a fully satisfied customer. Pricing was competitive and service exemplary.

Highly recommend. Since moving across the country two years ago, I've had all oil changes done at…read morethis location. As someone with little car knowledge, this place is legit and I have never once felt like they were upselling me on something I didn't need. They're honest and thorough. No matter how many questions I have, they answer every one with the utmost patience. A couple of times I've been nervous about my tire pressure, and they help me out. Pricing is upfront and reasonable. Hard to find this level of customer service anymore. I would go out of my way if needed to continue supporting this local gem.

I had a really great experience here. My car had additional issues on top needing an oil change,…read moreand the staff was really helpful. They also randomly offered a discount (always nice!) and really made it worth the value. 100% recommend!

Waited in line for an hour with only 1 car ahead of me. I pulled in and a car was paying, they left…read moreand then I was second in line.... For an hour! I could not leave because of the long line behind me. When I pulled in and asked them to shut my hood so I can leave bc I have been waiting for an hour and don't want to be late to an appointment, they said "okay go ahead". No apologies, no eye contact and angry look on their face. I got there at 10am, left at 11, never got my oil changed. I came here for a service, one that is promised in a timely manor, and that was clearly not possible. Edit: I went back after my appointment, had 1 car infront of me and still waited another hour to get my oil changed. Avoid this location

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

I got an oil change and tire rotation when I visited. Everyone who works there is so nice and…read moreanswered any questions thoroughly! It is a little bit pricey, but could be worth it if you're looking for great community and service!

Awful Quality! Horrible Service! They touted their experience and promptness in installing new…read morebrakes, flush, pads, rotors, and calipers. They charged well over $1,000 for installation. Worst of all, they ruined the brakes because the put the pieces in backwards. Who does that! No refund! No explanation! I then had to pay a different shop to fix the damage they did and then install the brakes correctly.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

I've been to this location a few times now, and they do a really great job of explaining any…read moreservices needed on your vehicle. they also encourage using coupons and price matching. as a woman, ive had multiple experiences of men at other locations mansplaining or choosing not to explain at all. so i really appreciate the respect and honesty they give. 10/10 staff

I have been taking my vehicles to Jiffy Lube in Franklin for years, but they've changed. The…read moreservice has really diminished over the last few months. I went in for oil change ~ they recommended I come back in 45 minutes. When I returned, there were at least 5 more vehicles in front of me and they told me it would be at least an hour before they could get to my vehicle. My daughter ordered tires from them, went in to pick them up and they had sold the tires to someone else, so she went to Discount Tires.