Chose Reliable Automotive to be my repair shop after " interviewing" several shops around the area…read more I have now used them for four vehicles, multiple maintenance jobs, including brakes, rear end struts, new radiator, a/c recharge and more. I find them trustworthy, knowledgable and always clear on expected cost and time required. Experienced an issue on a brake job not quite right and they corrected the issue without any hesitation. Nice waiting area stocked with snacks and drinks if needed.

Reliable Automotive is incredibly honest, trustworthy, and as their name says - reliable! My bf's…read morecrankshaft position center failed on us while driving - it was terrifying bc we lost power steering/brakes and the car just shut down. Thankfully, the team at Reliable was able to give a transparent and fair quote, and get it in and repair it quickly for us. Brandon was very helpful and the entire staff was welcoming, professional, and made us aware of some suggested preventive measures to take with the mileage of the car. Highly recommend it, fantastic local resource!

These guys are professional in every sense of the word. Fast, affordable and thorough…read more My go to full service auto mechanic. Thanks guys!

We was worried about the cost of fixing up our 2010 Nissan, but Franklin Automotive handled…read moreeverything perfectly. They diagnosed the issue quickly and got me back on the road in no time. It feels like a brand-new car again! If you have a Nissan and want someone who knows what they're doing, go here. Follow me on Instagram - @thecannyadventurist for a deeper dive into my reviews.

I was looking to get a muffler installed so my truck would sound like a hemi. After communicating…read morethrough the chat on their website. I stopped in for a quote. I brought a muffle that I was told would fit but it was wrong configuration. Instead of charging me for the correct muffler we swapped. The installation only took about 30 minutes. Now my truck sounds like a truck! Very satisfied!

I would give this company more than 5 stars if I could! Took my car to the dealership and was told…read morethat there was something broken on it beyond repair and that it was going to be thousands of dollars to fix. Brought it here instead and paid very little money. They told me also that that part was not broken as the dealership had said. They were kind, patient, honest, quick, and so much more. As a woman, it's hard to find someone you trust, but these people are the real deal. Please give them your business. Sam is great!!

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.

I got an oil change and tire rotation when I visited. Everyone who works there is so nice and…read moreanswered any questions thoroughly! It is a little bit pricey, but could be worth it if you're looking for great community and service!

Rip off. They quoted $75 to change a headlight bulb that took me 15 seconds to take out and 15…read moreseconds to put back. The bulb was $15. This is after charging be $1350 for a supposedly dangerous rear brake situation, which was "discovered" when I only wanted a rear qheel stud replaced for $125. That was every penny I saved so my daughter could live with me. Now I'm faulting on my apartment lease and looking for a place to live. Never again.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

Fantastic service!! Called and scheduled a oil change. In and out within 30 min. While this may not…read morebe the typical time frame, depends on how busy they are like any other place, they accommodated me. I greatly appreciate you all there! I will be back with my other vehicles.

I've taken both my Toyota Tundra and Rav4 to Cody's Automotive here in Franklin, and I couldn't be…read morehappier with the service. The team is honest, straightforward, and really takes the time to explain what's needed (and just as important--what's not). They did a great job on both vehicles, and I felt confident the work was done right the first time. It's refreshing to have an auto shop you can actually trust. If you're looking for reliable, honest mechanics who care about their customers, I highly recommend Cody's Automotive.

Absolutely the most trustworthy mechanic I've ever been to. Came for a "maintenance required"…read morereminder on my vehicle and they did what was necessary- I wasn't "upsold" anything or talked into extra work that wasn't needed. Photos of my car and parts were shared with me showing how everything looked further showing their honesty and integrity! Will use again.

This is my go to place for all of my cars, and I have six of them. They are reliable and honest on…read moretheir pricing. Very communicative along the way as the repairs go along. They are also very timely and getting things done. I have used this place for simple oil changes all the way up to some major engines and suspension work. Highly recommend.

Crutcher's is fair and honest, which is very hard to find in an auto shop these days. They will not…read moremake up issues with your car or try to sell you unnecessary items or fixes. I took in my Subaru forester because of some dash lights that went on, but turned off shortly after. I got an inspection/diagnosis at Crutchers and they found nothing wrong with it. He returned my car to me with no charges due on it! I appreciate the honesty and will definitely be back in the future for any car issues.

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Izees the owner of his Auto repair shop is truly fantastic & I've had 5 repairs to my 2017 Rav 4 LE…read more& it runs & ride like new off the showroom & at a fair price on the repairs FACT ! 7 stars & he is a well groomed service tech K & you can't go wrong at in & out automotive Service & thank you Paul Dziewit Rav 4 Vehicle owner. :)