This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

This is the best place to go to with any car troubles! Joe and the rest of his team were so…read moreefficient, communicative, and helpful when I had to bring in my Jeep. I'll be recommending Phoenix Auto to everyone! Thank you again!

Sitting here getting my oil changed. So impressed with the…read morecustomer service and the efficiency of this place! Nicole is the sweetest!

Got my oil changed while I was visiting Nashville. Very professional, and the manager Colin was…read morehelpful. They charged a bit more than other oil changes I've had done in the past, but I was in a time crunch so I didn't really mind it.

I had a nail in my tire and they fixed it quickly with no appointment for a fair price. It was my…read moresecond time here and I highly recommend them.

This was the third spot I tried on a holiday weekend. I'm glad he was open! Super fast service. He…read moretreated me fairly. Good price.

Second time at this location for an oil change and for sure will be back when it's time for another…read moreone! The staff at this location are always friendly and make you feel at ease. While they do ask if you want to hear about any additional service recommendations, I've never felt pressured to purchase these and rather took away knowledge to make an educated choice in the near future. I was able to use a coupon even though my vehicle takes a more specific oil and the price point wasn't too bad for getting sit in my car. Also went about 45 minutes to closing time and they could not have been any more nice or willing to service my vehicle. I even saw them helping a customer who came back needing different windshield wipers installed and they immediately remedied the issue. It was almost 90 degrees in the car with the air turned off, so I was sweating disgustingly, but small price to pay when the workers are braving the heat for customers. Happy they had some sort of cooling/fan system going for them, but hope that management can hook them up with a better cooling system. And also maybe give them some extra hydration too. They more than deserve! Never thought I'd write a review about an oil change but here I am haha! Thanks again Valvoline team at Green Hills!

Horrible horrible horrible. Never will go here again. Went in for routine oil change left needing a…read morenew battery. And guess who the blame was put on????!! ME!!!! We love that right? Apparently when they first tested my battery it was bad...but no one told me that. Was given a whole list of recommendations and not once verbally or written was my battery being bad mentioned. Checked my invoice and what do u know it tested fine (pic below)! I went to leave and my car wouldn't start, they retested my battery and it came back bad (no shit lol). Tried to sell me on getting the battery replaced there, absolutely not. So here I am with a dead battery currently being replaced by triple a. You guys absolutely suck and I will never return. Yours truly, A loyal customer who never had issues in the PA/NJ region

Easy read: Got me in on a walk up and was out the door in 20 minutes with a fixed tire at no…read morecharge! Full story: 2 weeks ago I got a low tire pressure warning. Put air in. Low tire pressure about a week later. More air. Same thing. Was running errands and was driving by Mcduffee tire so I stopped in at 4:00pm when they close at 5:30. It was before Memorial Day and they would be closed until Tuesday because of the holiday so they were busy. Still they fit me in! I heard Paul speaking with customers while I was in the waiting room. He gave them realistic expectations on wait times and sounded fair about what costs might be expected. One person clearly asked to be fit in sooner and he said "hey drop it off and I will figure out a way to get it in." When they came out, they gave me my keys and said it was a screw in the tire - no charge. So this is my repayment! Thank you Mcduffee tire for taking care of me!

Great mechanics and tell you everything you want to know. Extremely honest. They also work on older…read morecars/trucks.

After recently purchasing a used vehicle, I felt the need to also find a new oil change crew. I…read morewas tired of taking my car in for an oil change and getting pressured to go ahead and have this or that fixed and oh yeah...by the way...you really need this or that done, too. Oil. Change. In. Out. No pressured hassle of nonsense. That's what I want. Sure. You see the car is on fire...tell me...and I'll approve putting it out. Otherwise. Oil. Change. Go. That's what I got yesterday! And I appreciated it! Tim was cool and shot me straight and when i said just the oil today..."all good my man". Coffee was good. And I was able to pull up a coupon on my phone and use it right away. Good experience all around. Thanks guys.

Such an easy and amazing experience here. I'm from out of state and came to get my fluids topped…read moreand an oil change, windshield wipers and a new filter and Kenny, Anthony, and Jimmy were fantastic. They explained everything they were doing and were so professional and sweet. I would definitely come here every time I'm in town

I've been here twice and both times I had an excellent experience…read more They helped me immediately replace my headlights in what must have been ten minutes tops and charged a very reasonable price. Second visit I was told one of my brake lights was out and needed replacing by a different quick oil change place. They checked out all my lights and dash and determined that wasn't the case and sent me on my way without any charge. Great guys, great service, best shop in town.

First time I had an apt at 8 am for an oil change, called at 3pm they hadn't started yet…read more Second time I got new tires, been feeling vibrations for a week, went else where to check the balancing turns out they didn't balance my tires correctly. I would go out of my way to recommend to not go here.

Very quick service! They lined me up and immediately got to work super efficiently. Super nice and…read morecommunicated well. No problems whatsoever so ever! they showed me my battery life and my filter to make sure it was good as well. Will be back to this location for sure!

Been going to this location for several years. I've skeptically trusted them, as the turnover rate…read morewith managers and employees seem to be a revolving door. Today went to get oil changed and I was suspicious they didn't change the filter. When I got home I checked, it was an old filter. Had old oil smudges and dirt. I went back up to get it changed. He crawled under the truck and said it was changed he just didn't wipe it off. . Wipe off dirt and old oil smudges from a new filter??? Asked if I wanted to change it again. I said no, I want you to change for what I paid for originally and you didn't do. I pulled in, three went below the truck in the bay. Stayed down there for a few minutes, came back up and said he changed it and showed me a filter that didn't even belong on my truck. I asked if he was going to add oil.. said he didn't lose any.... His commitment to that story is really impressive. He and the cohorts who supported his dishonesty are a threat to the business and its clients. It is truly unfortunate these guys were behaving in such a manner. I've changed oil quite a few times, I know...

Unprofessional employee, they rip people off their money by changing the rate every time.When I…read morequestioned about the price the employee started to slide the automatic door down and locked me inside. I was really terrified and feared for my life. I told them I have a professional career and won't run off, I really dislike this savage behavior. Very disappointed

I've brought two cars to these people to just get a simple oil change. these People managed to put…read morethe oil filter on incorrectly on my civic and my Camry. Two EXTREMELY easy cars to work on. Now I'm waiting 3 hours for an oil change because the current place can't get the cross threaded oil filter off. Don't wait your time with incompetence. Go anywhere else.

I was at the dog park and this very smart 8 year old boy was talking to me and said "Did you know…read moremy dad owns a tire shop?" It was perfect timing because I was looking for new tires at the time. They were quick to help me and I got a great price on some brand new tires. Came back for an oil change and I also got an amazing deal. I drive a fiat which is always expensive to fix as is. I know I am not getting over charged like most places try to do to me. High recommend coming here.

The owner quickly greets me upon arrive. I explained to him my issue. he quotes my issue for $10. I…read moresay okay. A worker began working on my tire immediately and the owner says, "oh I didn't know you were getting that done" - it will cost $25. I reply "that's fine". i can understand how he might have misheard me originally. After the work is complete. At checkout, the owner tells his assistant to charge me $27. I am thankful for the work they did, and also, I wish the owner just would have told me a straight price from the beginning. I don't really care about $27, but I care about being disrespected. Ironically, the owner said "I will give you a fair deal" at the beginning of our conversation. let me iterate. I feel $27 is fair for the work performed, and also the owner verbally breached our oral contract. for this reason, I will not do business with him again. I recommend Amigo Tire down the road, who has never wronged me.