Very clean location fast and friendly staff. The fact that you get your pedicure and nails well groomed not just get your nails painted like most nail salon places I've been to. read more

Do NOT spend your money here! I've been going here for about a year until recently I noticed that the person who usually does my nails(Tommy) was always unavailable every time I called to make an appointment . His sister Tiffany would answer and state that Tommy was too busy and had no availability. After multiple attempts, something told me that they weren't being truthful and for whatever reason was rejecting my business but I needed proof. I decided to call one last time on 7/5/24 to see if Tommy was available and once again I was given the run around. I even asked, did he just not want my business? But Tiffany vehemently denied that was the case. I had a friend call shortly after requesting the same services from Tommy, and she was instantly offered an appointment. Tiffany told her Tommy had availability the same day and even the next day. This entire time, I'd been given the run around simply because they did not want to service me. As previously mentioned, I have been a well paying customer for over a year and to be treated like this is unwarranted and disrespectful. I truly feel discriminated against. I'm curious as to how many others they've done this to? Businesses like this should be reported to the Nassau County Human Rights Commission and BBB, which I plan to do. read more

I arrived at 5:45pm and there was no one waiting. I told them I wanted to remove SNS and then get a regular manicure. They started to soak off my nails and everything up to this point was ok. Other people began to come in so they left me to soak for 45 mins!! You may be wondering why I didn't just leave.. my nails were covered in cotton balls and acetone and I didn't want to have to find somewhere else to go and then wait some more. I was also very tired and at this point I know I'm not coming back here again! The lady comes back and then proceeds to do my nails . She is rushing and leaves polish on my skin and at this point she leaves before I can even say anything. I didn't know how when I first came inside they were like confused like I'm standing there waiting for someone to decide they want to do my nails. Customer service is huge and this place is severely lacking that. I would honestly would not be coming here ever again read more

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i really hate leaving poor reviews especially since the nail tech was so nice but it doesn't change the fact that this was probably the messiest gel manicure i've ever gotten. i also watched her use the exact same tools she used on the person before me without cleaning/disinfecting them. in addition, two people who were there when i first arrived came back to the shop to get their manicures fixed so if that doesn't tell you all you need to know idk what will. really wanted to like this place... would not recommend. read more

Cool Nails - messy gel nails - Nail Salons Near Me - Baldwin, New York

They do amazing nails all the time!! Annie's my favorite. Tiffany is amazing as well! They could be a little nicer and warmer but that's just an addition. They're great. My sister and I have been customers since we moved out here almost 10 years ago- since they first opened. I will always come here!! read more

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Store cleanliness is ehhhhh and there's no ventilation and the interior can be updated . The lady Henny did my sns powder gel. She had a moderate hand, she accidentally cut me with her drill on my cuticle but aside from that she was nice and did a great job. Very convenient location to me and there's parking in the back. The manager didn't seem so nice though but I will be coming back for Henny. read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

FIVE STARS!!!! I was dying to find a new nail place, I was very unhappy with the nail salon I have been going to because they weren't as updated with the styles as others. I found this gem on Yelp and later found out this is where a friend of mine also goes. I called, made and appointment and was seated within 5 mins of being there. I asked for a new set and showed the nail tech a picture of the pink I wanted. She mixed 2 colors to make the color I wanted and I was so happy! It came out perfect. I wanted stones and she gladly did them. I LOVE my nails and I haven't been this happy with my nails in a very long time. The place isn't the nicest place out there, but there's sure lots of talent here. read more

Completely OBSESSED! I originally had an appointment at a very exclusive nail salon in merrick but they canceled on me last minute and said that they could not see me any time today. Well, I walked into cool nails without an appointment, got seen almost immediately and was BLOWN away at how amazing my nails came out, and for $10 cheaper! I got exactly what I wanted with warm customer service! I wish the decor was a bit nicer just so they can attract more clientele Overall extremely satisfied read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

Tiffany did an awesome job shaping my Coffin nails. She took care of me right away after I called last minute which was very convenient. Update: One nail broke due to me Opening a stuck cabinet and Tiffany fixed it right away without charging. Thank you !!! read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

Recently I popped into this nail shop looking for quick mani and pedi to very professional and knowledgeable on how I wanted my nails done . I received only Acrylic built in my real nail and a nice gel pedi . Awesome nail shop right in Baldwin read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

I strolled in here on a Sunday afternoon without appointment. (Not recommended). Clearly the staff was not pleased by that but they were kind enough to still take me. Despite it all the nail technician eventually warmed up to my bright smile. I settle for a basic manicure/ pedicure which turned out to be nice. My biggest pleasure was the massage chair I was grateful for that. Disappointed in no additional massage while my nails dry. Overall the service was respectful. The job was done. That was my second visit. The first time I received nail extensions. Will I go back strong maybe. read more

I was looking for a nail salon that would do a good job with the newer styles as many of the nail salons in the area are outdated. I decided to give Cool Nails a try despite the bad reviews in regards to customer service. I started with a pedicure, the lady (sorry didn't get her name) was nice but cut me twice and made me bleed. I'm not sure if she's new or just had a bad day but for obvious reasons I didn't like that. Hence the 4 stars. My nails were done by Ken. He was very informative and helpful, I do think he was a bit annoyed at me because my hands tense up when someone is touching them so it makes it harder for him to work, I get it, but as I told him it's an involuntary reaction lol I can't help that. Anyway, the overall experience was good, I absolutely LOVE the way my nails came out and I will be returning in a couple of weeks. PS. I had no problem finding parking in the back of building and was helped seconds after walking through the door. read more

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Tiffany is phenomenal with acrylic tips! Job always well done :) she brings my ideas to life! read more

Cool Nails - Tiffany is phenomenal with tips :) I come there with random ideas and she always fulfills! - Nail Salons Near Me - Baldwin, New York

I love this place.. my nails always look amazing. Great job and long lasting. Tiffany is my go to but she gets really busy so everyone is amazing. Pedicures here are amazing and everything is really clean. read more

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Tiffany is rude and unprofessional. She tells you walk in although I asked to schedule an appointment. Each pedicure station is not equipped with covid safety protocol. She then tried to rush me out of the store because my pedicure was done and she had a customer. It's a critical time economically learn customer service. People are paying their money. She left such a horrible impression 1 star was leniency. Don't come if you plan to be treated as if you were begging for a favor. If you work hard and rather a customer friendly nail salon do yourself a favor and look somewhere else. For whatever it is worth the older lady who did my pedicure was lovely sadly she works at here. read more

I went to this establishment on my birthday. Honestly I was in the area for an oil change. Elaine did my pedicure. She was professional and did a great job. I appreciate the effort the salon has put in place for Covid. The extra protection made me feel comfortable. I will definitely be back. read more

I've been a regular at this salon for a few years. The staff is great. They offer appointments and welcome walk-in's. They do great work, I am very particular to the point where they say "I know how you like it". I'm usually a real plain Jane but today I strayed from my usual (coffin) acrylic powder ombre for a holiday party. I came in with a photo- Lee matched their color and went above and beyond to make the glitter looked even better than the photo. Also, I'm just gonna add they still did my nails despite having a giant cast and having my arm practically immobilized... for months lol. They're so sweet! read more

First time going there and I love it! I have a positive experience here from start to finish. Tiffany did a great job and I will definitely be back! Thank you..! read more

Cool Nails - First time going there and I love it and I have a positive experience here from start to finish. - Nail Salons Near Me - Baldwin, New York

Been coming here for over 2 years now & they're the BEST. They can do designs, they have so many colour options, they even do colour changing gel nail polish. You'll have problems deciding on what you want as they offer so much. I only go to Tiffany so make an appointment if you want her & want some designs. They do get really busy on weekends and Friday night. So go early weekdays to be seen quickly. I love this place so much, I'm often away from home and I wait weeks to just get the done there because they always do my nails perfect! read more

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I've been in the market for a new nail Salon and I've stumbled upon COOL NAILS from friends. And I'm so glad I did! Tried it for the first time this week. I got a pedicure, new acrylic set, and eyebrow waxing. All Completely happy with the work done. They pay attention to detail and customer satisfaction. A very friendly atmosphere. 'Chou' did my pedicure (hopefully spelled her name right) VERY sweet woman. HIGHLY recommend TIFFANY for doing nails. She did mine and I was more than happy. Highly reccomend this nail place. Never would have found it! read more

Cool Nails - Done by Tiffany at cool nails in Baldwin NY - Nail Salons Near Me - Baldwin, New York

This review is long overdue but Tiffany and Ken are my go-to manicurists. I no longer live in Baldwin but I still trek the 40 minutes to get my nails done by them. The salon gets pretty busy on weekends so I suggest calling in and making an appointment. Other than that, it's your pretty standard experience. Go in, pick a color and bam you're getting your nails done. However, they must be doing some kind of witchcraft because my nails last FOREVER when I get them done here- both gel and regular mani. I can go two weeks with a regular manicure (not chipping) and around 3.5 with gel. Highly recommend! read more

Cool Nails - Gel manicure done by Tiffany! - Nail Salons Near Me - Baldwin, New York

I love this place. Tiffany and Ken are absolutely amazing. They do my nails perfectly, and I am very picky and particular with the way I want them done. They have the best variety from color acrylic to chrome, and glitter. read more

Cool Nails - Check out my nails - Nail Salons Near Me - Baldwin, New York

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Cool Nails is my new go-to! I'm usually hesitant posting a review after only one time, but BOTH TIMES Tiffany gave me the nails I've been craving! Last time I went and showed a picture of what I wanted, and they came put so much better than I expected! This time it was no different. I told her I wanted to switch up the colors and it came out even better than I could've hoped! I got designs highs times and the jewels DID NOT BUDGE. Very refreshing change compared to other shops where the jewels fall out within a couple of days or a week. My nails were pushing 3 weeks and they still looked vibrant and new. The compliments kept coming and so will I. UPDATE:three weeks later my nails are still on, no gems have fallen off, and they are still shiny and glimmering. If you are thinking about coming- do it. This is my new go to !! read more

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This nail shop used to have good nail techs I've been going there for couple years , but the standard has slowly declined .. Nail Techs rude does sloppy job then don't want to correct the sloppiness .. I definitely will not be going back .. Cool Nails In Baldwin is Trash & the owner is rude as hell..The only reason why 2 stars was because they used to be a great read more

Cool Nails - Trash job chipped the next day - Nail Salons Near Me - Baldwin, New York

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#1 nail salon in my book ......So I desperately needed my nails done yesterday. I have my normal amazing nail artist but I knew I could not get a last minute appointment .... I check yelp to see who is the best near by yelps #1 I knew could not do what I wanted yelp #2 as of yesterday had all bad reviews ..... Yelp #3 Jackpot n should be the #1 when I say amazing ..... Cool Nails can do any nail shape any design awesome people awesome .... the owners are amazing everyone is nice . The designs and the service will blow your mind it's that good happy to Say that after my post I see Cool Nails is #2 but really they deserve to be #1 read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

When it comes to nail salons, I never give reviews based off of customer service because most of the time there is none, and with this shop that's no different Quality- so tell me how I now have to pay for a full set all over again because I refuse to walk around with these bulky nails that are shaped so poorly. Pissed is an u understatement. She knew she did a poor job when she didn't even mention the tip. read more

Cool Nails - TRASH. SHE POLISHED THEM TERRIBLY. AND NEVER RESHAPED THEM. WHY IS THERE 8 layers? - Nail Salons Near Me - Baldwin, New York

I walked in and out. The guy i was assigned was rough and mean. He glued my skin to the nail he just threw on and we're all crooked. When I said I didn't like them before we went on to long he yelled at me. Said he couldn't change it. I finally said I want them off and all he said well you have to pay 5$. Good I'll pay any amount of money to get away from him at this point. He then removed the nails and ripped and filed my real nails to nothing didn't care. Again bright up the 5$ as I picking up my bag to get the 5$ and then shoed me like bye. Well I was referred by a very good customer and I will not ever go back here. My friend must definitely get better treatment then I did. Also, no one of high management asked me one question or tried to ask why I was leaving. read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

Read some reviews on Yelp and decided to check this place out. Thank god I did because I'm in love ! This is my new nail spot for now on. They really pay attention to what you ask for and details. Ken does very professional work and takes care of the client ! He's very patient and makes sure you won't walk out unhappy read more

Cool Nails - Matte Nails Kens beautiful work !! - Nail Salons Near Me - Baldwin, New York

Maybe my standards are low when it comes to "these" types of nail salons, but customer service was as expected. I go to these salons because the price is right & my nails look great. This was my 1st time here. Random Friday off from work, so I came in around 2pm and the salon was already booming. Tiffany, who appears to be the owner, did an excellent job on my nails & the design. I love my nails!!! This will be my Option B, because the nail techs in the South Shore Mall (brentwood?) are ALL outstanding with acrylic and gel and actually talk to u Dont even come in as a walk in on Friday-sunday unless u have an appt or u come when they open. Very popular nail salon and u will have a looong wait. read more

Cool Nails - Early autumn design. Gel. Much shinier & sparkly in person. - Nail Salons Near Me - Baldwin, New York

I love my nails. The guy that manages the spot did mine and he did exactly what I wanted plus more! He even gave me suggested ideas for new in style designs. It's been a few days and the stones and nails are still on. I went to a different salon in this area recently and the quality was definitely not like this. The nails are a little on the pricey side but it's definitely worth it. The older lady with glasses did my pedicure and she was good too. read more

Cool Nails - Love ! - Nail Salons Near Me - Baldwin, New York

Update: 7/2017... Went back because hey... Not everyone is great on the first visit. Mannnnn never again. Nothing got better - worse actually. I was passed around and argued about for an uncomfortable ass 15-20 mins over damn chrome vs. hologram. I can't bring myself to come back in here. This is a long one!!!!! While scouting the area my new boo lives in for staple hair/nail/brow etc places (I will be frequenting the area) this was my 2nd choice next to a place where an appointment was necessary. I was able to walk in at 10:00 and get my services going. Here are the good and bad: Good - Close to the train and easy to find. Bad - Good luck parking (a serious peeve of mine) I walk in and ask for fill with design, regular pedi, and lashes. Good - Prices are listed on the wall, my fill was $25 with gel polish (base), lashes $25 and pedi $15. Reasonable for sure. Until we discussed a design... Bad - When I asked for examples of the lashes (before and after) she gave me the deer in headlights look. "You don't have any before and after pictures to show clients?- me "no. We don't do that." Before we started the design my tech looked at me in the eye and said "oookkk.... before I start I will give you the price" Good - I appreciate the makeshift consultation and discussion before the specialty services begin. Bad - An additional $28 for the simple designs I requested seemed steep. I asked how much for pedi to make sure - she said $15 for basic. I had two other services that she COULD have upsold me on so I figure let me reason with her. Me- "can we do both for $70 cash and I will stay for the lashes.NO DISCOUNT" was her reply... ($@&8&$ bihhh I ain't ask for no mova flipping discount!) the fact my negotiation was taken as me asking for a discount was offensive to me. Yes, there is a difference. So I asked her... ok sooo what would a set with design look like for $65 between the fill and pedi? I am paying cash and you guys offer lower prices for cash (what in the gas station price difference kind of operation?????.. touché I prefer cash too.) Good - She half way thought about it and came with a solution. Bad - Her solution was to tell me she would either do 2 chrome or 2 with stones. Me- so you can't do a mix, one chrome? Or two chrome and one stone? I'm taking an entire design away...huh? Her - NO either or. Me - so I can't get one chrome finger? (Messing with her and entertaining myself at this point). She continues to try to explain what I already knew to be ridiculous. I dropped it and said never mind, just do what we agreed on, strongly considering canceling my pedi as well. - note - I won't argue, I just won't come back. I realize a lot of ladies come in and haggle and it may be hard to tell the difference between asking for a discount (the nerve) and nickel and dime haggle. Que Sara, I suppose. Pedi went quick, $5 more for French and I had to tell my pedi lady to put more than one swipe of white at the top of my toes. That ain't it boo. Few more swipes so we can all leave happy. Over all: Personable customer service is important to me, I could have surely expected to pay over double for the one service if I were offered some water or not felt rushed to make a decision on my design. At LEAST had some reference work to choose from (thank you Yelp for having pictures I could show her of the work their shop has done *lost face emoji*)That lost them a star. The other star evaporated knowing I could have done this at the same level of customer service and compatible cleanliness at my spot in Bed-Stuy. I need a reliable nail tech that can see me every 2.5 ish weeks when I am in NY. Disappointment in feeling like I have to sacrifice service for quality completely dissolved the 2nd star. Something told me to just go to BK today. Smh. I'd come back reluctantly, for the designs and walk in convenience and location (without my car). read more

I don't trust any nail salon easy but since day one Tiffany has been amazing! I've came in with picture references and she always captures exactly what I'm looking for ! I've also had pedicures here and not only do they do a good job but my nails and pedicure always last over 3 weeks ! The only thing I can't say much about is any of the other techs there cause I haven't really tried anyone else and the one time I did I wasn't too happy with the result. However, I went back a week later and Tiffany fixed my nails exactly how I wanted them originally. read more

Cool Nails - Nails done by Tiffany, so happy with them ! - Nail Salons Near Me - Baldwin, New York

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Way to expensive. $85.00 for a fill in, gel manicure, pedicure and a ten minute massage. I couldn't believe the price when she told me at the end. The woman Sunny did a pretty good job on my nails which is the only reason why I gave this place 2 stars. Then at the end I gave $5 tip each and Sunny had the nerve to ask me for more money for another girl that supposedly worked on me, however only 2 worked on me. I will never go again. read more

Tiffany never fails to impress me. I showed her a photo of my birthday dress and she was able to come up with this beautiful design. Received many compliments at my birthday brunch. Make sure to call a few days, maybe a week ahead to schedule with Tiffany as she is very popular. Love my nails!! :) read more

Cool Nails - Nail design - Nail Salons Near Me - Baldwin, New York

Tiffany is amazing !!!!! I only trust her to do my nails !! I I use to go to another nail salon and once she did my nails, I didn't look back and I have been going to Tiffany ever since ! She takes her time and she knows how to do a design !!! Love her !! Oo and the best part is that we share the same name !! read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

After alot of research I found cool nails salon. I was impressed with their service. Tiffany did my nails and it was beautifully done. I did a new sets of fresh acrylic coffin shaped nails and I'm overall happy with them. My nails are in perfect condition. Today marks day 24 and still my nails are perfect. Fun fact: my fiance proposed to me and I'm so happy that my nails were perfect for this occasion. read more

Had another great experience at Cool nails I have been a customer for 4 years and have always received great service everyone is so friendly and the owners are wonderful people read more

Tiffany is amazing!!!!! The service was wonderful. I got a pedi and an acrylic manicure. Even though I arrived 30mins before closing, they didn't rush my service and made sure I was satisfied with the end results. I probably had to wait 15 mins until it was my turn (just enough time to decide on the right design/ nail polish color) I definitely recommend this nail salon, the nail artwork is worth the wait. read more

Cool Nails - Nail Salons Near Me - Baldwin, New York

I went for a gel manicure. The very next day my nails started breaking. It's clear from the break that the polish was NOT gel. Just regular polish that they bullshitted me into believing was gel. Stay away if you want a decent manicure. read more

The customer service is horrible here. I was looking for a mood changing gel polish color & they want you to look at these fake nails on a board.The nail lady I was waiting for was busy and a lazy worker did not want to help me find a color. They did not want people behind them, yet the man was on his cell phone instead of helping customers... he told me pick a color then insisted I wait for the lady. Fine... I decided on a regular nail polish instead of gel and they charged me $2.00 extra for using my card. Allegedly everyone who pays with a card is subject to a 2.00 fee. I paid a total of 22.00 for a fill in . Lastly she insisted she would put lotion on after my color dried. Before I left she did not want to put any oil or lotion for me. I left with ashy hands and messy acrylic on my fingers. Horrible... Tiffany is overrated... never going here again. 0 stars... Not Cool! read more

Cool Nails - Horrible customer service. This is allegedly the manager... - Nail Salons Near Me - Baldwin, New York