Maybe it is because I lived in Hawaii for the last 3 years and couldn't easily find a cheap place to eat but WOW....I'm impressed! The prices are ridiculously low and the food was pretty good. I read the negative comments and I have to say- I didn't have any problems the two times I went this week. I happened to be in the area, at Target of course, around 5pm and wanted a quick early dinner. I decided to try out the drive-through. Easy! Now- food wise....it really cracks me up that some people have complained about the quantity of the food....mainly- burger size. It is by weight....as the menu clearly states. Have y'all never cooked a burger at home before? 1/4 lb of ground beef makes a puffy small disk- not the thin wide frisbee that you get at fast food places. You are getting the same amount of meat, if not more if you order 1/2 lb. or a double! If you equate the size of the bun with your satisfaction....maybe this place isn't for you. Meanwhile- I was pretty happy in my mouth. I tried the one with the slaw and chili...oops I forgot the name. I think it had the right amount of both condiments. It was messy but not overwhelming. I ordered a large cajun style french fry as well. A large is more than enough for one person and most likely a good size to share....unless you are a fatty like me. I don't share. Oh and they have cheerwine!! Score!! I admit, I wasn't the best yelper for my next visit....I liked my order so much the day before that I woke up craving more. I didn't try anything new....bad yelper! *spank* read more

Limited menu and nothing for us vegetarians! Looks like they have a focus on shakes! It's nice to see them busy and going well but how about adding a veggie burger for tofus sake! read more

Pretty good for fast food! The $5 tray is the best way to go-so much food! I got the chicken tenders, fries, a drink, AND a quesadilla for that price-you really can't beat it. The burgers have a really nice chargrilled flavor! Would recommend this over McDonald's or Burger King if you're craving some good ole greasy fast food. read more

After driving past this place for months now and continuing to see lines around the building and a full parking lot I decided I would take my girl friend here and see what all the hype was about. We were able to take the last available parking spot and we went on in. There wasn't much room between the main door and the counter so we had to step aside and attempt to decipher the menu. The print was small, oddly colored and the order of the menu was confusing to me. We had to let several people go ahead of us while we decided what we were going to order. The service was fine, and it didn't take long for our food to come out. I got a double burger w/ fries, my girl friend got a hot dog w/ onion rings. The hot dog was something we could have gotten from the fridge at home with some canned cheese and chilli. The onion rings were a frozen product which wasn't very exciting. My burger was ok, definitely nothing to rave about. The patties were very THIN and small (NOT thick and juicy as a previous reviewer claimed). The fries were not bad. We were just baffled by the fact that there were so many people lining up around the block for this mediocre food. There was definitely nothing special about this place (I read a few reviews about good shakes so maybe I would stop by and try one of those sometime). In my opinion if they opened up a 5 Guys next door this place would not last a month. read more

I had to bump them up a notch because of the milkshakes. I have had the Orange Push-Up, Cappuccino, Mint Oreo, Mint Chocolate Chip and Cherry. It doesn't make a lick of sense how good those are. The "newness" of the establishment has worn off, so it's easier to get in and out of there now. Still not a fan of their food, and still think they should change the name to the Chill Out. read more

Apparently this place is big farther down south. It's a fast food place that says it tastes like outdoor bbq. The menu is huge! They have an option where you can choose a main meal like a burger, chicken, or bbq sandwich. Then you choose two sides which...honestly are the weirdest sides ever. You have the norms like fries or onion rings or cole slaw. Then they get funky with it: corn dog, chicken nuggets, or a chicken wrap. You can have the option of making your fries Cajun..I did it and it was a weird combination of old bay seasoning and herbs. Decent food, super cheap, and incredibly bad for you. I'll be back when I'm feeling like stuffing my face. read more

As good as Fast food gets!! Love the double lane drive through, the burgers are pretty darn good love the different toppings and the Onion rings the dogs are spot on again the double lane drive in makes it much faster than others. The only issue is the super large menu to much to take in and it's a little confusing and small on the menu board. read more

Went through the drive thru, just to get home and find my order having literally 4 fries in the box and still missing two of my wraps. Went back to the store and stood at the desk for 5 minutes before a CUSTOMER at the front of the line asked if I had a question for them. The own employee's that were staring at me holding my bag never asked. Proceeded to tell them what was wrong and they fixed it. No apology / barely even talked to me honestly. Very unprofessional. read more

I had to create an account just this place. Me and a buddy came here from the military circle theatre and was finding ourselves hungry, so I saw this place because I was so tired of the franchise fast food. It looked like a good place, really clean and decent. I had a couple of questions about the menu and the cashiers help me out and were friendly. When we got our food, it was delicious. Better than what we thought and we will defiantly be coming back. read more

Willing to drive from VA Beach, to this joint. I can't stand the local one. Just took my roommate for the first time & she's in love with not only the food but the the prices as well! I'm so full right now I can't even move, their portions are HUGE. I always struggle trying to finish their food! read more

Can't speak for inside as I always use their drive-in, in every location I go to. 1 - the hush puppies are delicious. I can't go to cook out and not have hush puppies. As for everything else, pretty much what you'd expect. 2 - Cheap, fast service. 3 - Milkshakes are a must when ordering your tray. I wish I could say which one is the best but I am always sold on the cookies & cream flavored one. 4 - Good for when you're in a rush, don't wanna spend a bunch either, and still get enough food and then some. read more

5 star burger value here but I am not a big fan of their skimpy sides. Crunchy ice is a big bonus. It looks like they are opening one on Monticello near Doumar's. read more

Not a big fan of this food or having to wait in very long lines but the prices are very affordable and the shakes are great! I will definitely buy a shake in the future if the service improves. read more

The prices can't be beat, and the food is pretty good. The shakes are really good, but some flavors are better than others. I am a huge fan of the Chocolate Chip Cheesecake, but I tried a strawberry shake the other day and, while tasty, it lacked pizzazz. Would have been great if I could have tasted actual chunks of strawberry in it. The burgers and chicken taste like they came off your backyard grill, but like you used the cheapest beef and didn't really season it much. Better than a lot of fast food burgers, but definitely not at the top of the heap, either. Same with the grilled chicken. Fries and other accompaniments are good, but again, not stellar. The best thing is what you pay for what you get. The prices are pretty fantastic. You can get the "Cook Out Tray" which includes the main entrée, a choice of two sides (which includes corn dogs, by the way) and a shake for less than $8. They charge for a cup of water, which I don't like, but if you're having a shake, you need something to quench the thirst. This will definitely be a somewhat regular stop for me, but isn't quite the epitome of fast food, either. read more

Horrible food quality, even worse customer service. They may be open til 2am, but you are better off taking your business to Sonic.

Great Value and Menu choices. Shakes are the best.

I'm giving it three stars solely based on the food is absolutely delicious. Great burgers . Awesome prices. However staff is continuously rude . I hate ordering through the drive through it's the most complicated process ever . And it never fails when they hand me the soda cup it has soda all over it dripping every where . read more

I'm pretty sure I had food poisoning from this place!!!! I was up all night running to the bathroom after eating here! Dreadful! Too bad too, I wanted to love it. read more

My first time going to Cook Out in Norfolk Janaf Shopping Center. I wanted to see what all the hype was about. The cashier didn't speak loud enough through the intercom. She repeated my order super fast, I could understand her. It was not a race to the marathon. I made her repeat it again. She had a bad attitude. When I got my order she never greeted me or said thank you. She was very rude. I will not let the cashier Ahniq.. ruin my first experience. I will try Virginia Beach hoping they have a very welcoming attitude. read more

I've been here...a lot... In nc and va, you really can't beat the cookout tray deal, the food is decent, it's not bad but not wow, the waits vary from super fast to swamped, overall it's a good place for a quick bite. read more

burgers were good and fast. tasted like fresh ground beef not frozen patties. my toddler had chicken nuggets and she enjoyed them. the fries were salty but overall this place was okay! it's just at a weird spot of the highway and they have people in the parking lot directing traffic and their drive thru... because it gets congested. read more

Best fast food in the area, if you need to get fast food, great value and good portions and tasty food, BUT don't forget it is fast food, but by far the king of the area read more

The food is great and very affordable but the service is horrible. The cashier was rude and snarky.

First time here. Won't be back. Cashier totally clueless. Had to ask 5 times where the listing of sides was. They got a snarky attitude as she pointed around the corner to the list (like I can read around corners). Food came. Hot. Very Very small quantity. 3 small onion rings and 5 small hush puppies. Taste was satisfactory. read more

Cookout is a great place to grab a bite to eat. The name is fitting because the food tastes like you are at... well a cookout. The burgers have a taste that is straight off the grill and the fries are well seasoned. Even the chicken sandwich are great. Also try the hush puppies they are great too even though they don't sell seafood. read more

I gave Cookout 4 stars because their shakes are a 5 but burgers are a 4. There are better burgers,but the shakes beat sonic

The food is fast food, but at least is less pricy than the others restaurants of its kind. I give it there stars just because I'm not a fan of processed foods. I tried it our because my roommates kept talking about it. read more

Great tasting a little pricey which is why I want with four rather than stars. I will go again when I'm in the Norfolk area

They have great fast food type foods, with home cooked flavor, and the "tray" value meal is an amazing deal for all the food you get.

This place is awful...the past two times I've gone they messed up my order, this past time I asked for two chicken strip trays...I got two hot dog trays!!! I don't know I'd they don't care or what but I'm pissed I spent money on something I didn't want. Honestly if I could give no stars I would. read more

My first time here and had a pretty good experience. Had a bad experience with the new Steak 'n Shake so this had to make up for it. I got the double burger with chili and mustard on it.. It was meh.. Pretty small and the mustard kind of threw the whole taste off.. I also got a chili cheese fry and those were pretty good.. Last but certainly not least, the shake..omg!! That shake alone put 2 extra stars... I got the peach cobbler and it was AMAZING. Chunks of sliced peaches and crunchy (not soggy) pieces of crust.. Will def keep trying the milkshakes! Orange push-up will be my next victim :) Inside was clean, prices are decent and it wasn't packed at lunch.. read more

How can fast food get 5 stars? Because Cook-Out is the best out there! Always so fresh, hot, and delish! The tray deal is nuts! Double burger, Corn dog, french fries and a float for $5!!!!!! nom nom. read more

This place takes for ever to take the order right. First time I went it was all wrong. Second time the girl took a long time to hear me out. She then got an attitude about taking my order. When I asked for more ketchup she responded rudely "I already gave you some." Cook out please train your staff better or hire better service read more

They overcharged me for a combo after I told them my order was wrong the woman kept my card through the drive through and swiped my card again when the order was already wrong and I'd been overcharged I guess she was hoping I didn't ask for my receipt because it wasn't given to me the second time and I saw that I'd been charged over $8 for a $5 combo and I had to ask for my receipt never going to this location again 2 star for food being good read more

Delicious, juicy burger, great (and not greasy) fries, thick, yummy shake, even hush puppies (and a variety of other sides)...this place had really good food at a really good price! I see complaints about the wait... had NO WAIT when I got there, however I arrived shortly before noon. I would go back to Cook-Out in a heartbeat! I hope to see more of them opening up...maybe out my way on P-town! read more

This is the cleanest Cookout I have ever visited. The staff are friendly and service was very quick. I will be returning for the great food and of course the milkshakes. read more

One of my favorite fast food chains. They're fast and have yet to make a mistake in my order. Their food is an awesome value. So cheap! Their shakes have tons of flavors to choose from and they are really thick. My favorite is the Cajun chicken sandwich. read more

If you have been to cookout before then don't go here. It's rare they get an order right or done in less than 15 minutes. The brand is great but food and service here is lack luster at best read more

You cannot get food like this anywhere else. I am not saying it is the best food ever, I am just saying it tastes like cook out food. Like what you would cook out on a summer day with family and friends. Just like that! The prices are amazing too. Everyone here complains about the portions in their tray, well, for the $5 it costs, it is an amazing deal. Even if you dont get the tray, but separate items, it is more expensive but the portions are larger, and the price is still good. Their milkshakes are great!!! If you are complaining, you are doing it wrong. There is something you are missing. Try it again. 4 stars because, well, 5 stars is perfection and I wont know perfection until after I have tried everything else in the world, and I haven't. read more

I am usually a fan of this place but my last experience left me grossed out. Stopped by for a quick lunch. While waiting in line I noticed an employee taking trash to the dumpster while wearing an apron. Once I got to the window, I asked the manager wasthat common. He told me the law only rrequires the removal of an apron when entering a restroom. Eww! Whether it's law or not, common sense and decency would say remove apron while handing thrash. This is exactly why I prefer to eat at home read more