Very pleased with this location. We went to the drive through and the long line went very quick. My wife's burger was made incorrectly but they were very appologetic and remade it for her. read more

I love Cook Out! You can get so much for your money and the food is so good. The menu is huge so you're bound to find something you will like. My favorite thing to order is the burger tray with onion rings :) Sometimes I treat myself to a milkshake. Their milkshakes are bomb! Personal favorite is the peanut butter fudge. This location can get pretty busy depending on the time of day. I used to come here for my lunch break and sometimes there's a bit of a wait but nothing too crazy in my experience. My only beef with this place is that my order has been incorrect a couple times when I've gone through the drive thru and I wonder if it's their intercom system. Anywho, still a great place to get fast food whenever I want to treat myself to it. read more

The attendant who took our order through drive through was very rude. Luckily for her the milkshakes we ordered made us want to come back. It wasn't busy enough for her to be so impatient. We simply asked if they put Graham crackers into their cheesecake milkshakes (because sonic uses Graham crackers in theirs), she rudely said we don't have Graham crackers. That wasn't the question asked. I work as a server in a busy high volume restaurant so I get the pressures of dealing with customers but this was inexcusable. read more

Cook Out - American Near Me - Norfolk, Virginia

I have come to cook out 3 or 4 different times to try the different sides. My final assessment is that I don't believe the hype. The portion sizes are pretty small but with the $5.49 (3.40 for the tray 1.99 for the drink) price, I shouldn't be surprised. The fries are meh compared to other fast food places. The burgers are tiny and it's .45 cents for cheese and .10 cents for tomato. My bun seemed to be old on my latest trip. The Cheddar bites are good but again the portion is small. The hush puppies are okay but they seem a little tough. Pros: The corn dogs and milkshakes are good. read more

If you're in the mood for burgers, fries, and milkshakes.. Or just wanting to pig out without spending so much $$$, you can get it all here. The menu can be a little overwhelming because there's just so much to choose from and you'd probably be surprised at the price next to it too. But believe it, it's true.. You can get a whole meal (your choice of burger, 2 sides, & drink - or milkshake for $1 up charge) for $4.99. If you haven't tried this place already, it's worth a try. And if you're not satisfied.. You can always call their 1-800 number and see what they can do for you. read more

I, too, recently found out that a Cook-out was in the area, but had no idea where. Of all the places, it's outside of Janah, an already congested Military Highway. I agree with others, the lack of space is a huge negative. The drive-thru is always slammed solid, there's not a seat to be had in the dining room, and parking...forget about it. Putting it elsewhere may have given them a larger dining and parking lot. I was there this past Saturday around 11 am and after sitting in the drive-thru for 10 mins without moving and inch, I gave up. I came back the same evening and wisely decided to park down the street. I was able to order and do take-out in less than 15 minutes. That's a plus at such a busy place, in my opinion. The food was average, though. I decided on the half-pounder with cheese, X-lettuce, X-tomatoes, mustard, ketchup, and grilled onion. The beef itself was thick and meaty, but it didn't have the taste that I expected. I knew I was eating beef, but it just didn't stand out. I also had an order of fries, fresh-cut style, but again, nothing spectular. The strawberry milkshake was the best part of the meal. It has so thick that I couldn't suck it up the straw. There was a spoon in the bag, but I prefer to let it melt a bit before putting that straw to use. Overall, the food at Cook-Out was average. I, too, will probably patronize this restaurant from time to time. There's a rumor, though, that the shell-of-a-building next to One Life Fitness on Monticello in Norfolk is also a futureCook-Out. If you see the signage go up before I do, drop me a line. read more

Even though the line was wrapped around the building TWICE at 10:30 PM on a Saturday night, & the intercom system for both drive-thrus wasn't working, forcing them to take orders by hand, the line iterated fairly quickly, & this was truly the BEST fast food burger I've ever sank my fangs into. A regular burger, "cheddar style" (cheese, bacon, grilled onions) will run you $4.10, and most of the sides are less than $2, so you can stuff yourself silly with quality food for a very reasonable price. Until the hype dies down, if you're impatient or have anger management issues, please don't eat here. I almost got run over by a car full of drunken folks not paying attention to the flow of traffic. Also witnessed a guy roll down his window & curse out an older woman for "driving like an old »%$:;6 lady". Have patience - the food is WELL worth the wait! read more

Normally this place is good but I waited for over 15 minutes for FRIES!! I just wanted fries. I didn't even get to chance to order until 25 mins. Sucks. Not satisfied read more

Why do people come here? While the quality of the food was good, it wasn't anything special. The portions were small and I'm pretty sure there was no love added to my burger. The cashier was friendly and attentive but that menu is scattered and has no appeal to the eye. The best part out of place was the price. If you want a shake go next door to sonic and get you a blizzard. I felt so disappointed because I always saw the crazy lines and figured something good was happening, little did I know it was a line that led to cheap prices and tiny portions. Price is the only high point. read more

Really the only place in town that you can truly eat and possibly get full ( depending on the person ;) for under $5. Well worth the long lines. Staff is always friendly. I ordered mills for 3 people and by the time I paid and went to go grab napkins they called my number. They could have more tables to sit at, but I understand, this is the 1st location in the Tidewater area Don't be impatient, loosen up and just look for a table while waiting. No one complains about the Price or Food ... Only Speed, parking, tables Never disappointed read more

So I decided to give this a try because of my fellow Yelpy friends liked it. That and the fact that it smelled so good as I was driving by. What is with the line?!?! That was the thought I had because wow the line. Ok I skipped on the milkshakes because it was about 40 degrees outside. I stuck with burgers, fries and hush puppies and you know what??? Not bad, not bad at all. Another thing I like was the price. I have a large family and 4 burgers, 2 chicken nuggets, 6 fries & 4 drinks was about 26 bucks, which was a pretty good deal if you ask me. I will definitely be back when it warms up to try some of those famous shakes. read more

I never thought it was possible to be impressed with a fast food joint..but i am! I originally had my doubts, seeing as I don't really like typical fast food (save chick-fila) but I was definitely in for a surprise. The first time I went it was super busy. The line was all the way through the store and I sighed, feeling the rumble of my stomach. But the line moved really quick. There was even someone with a remote tablet/laptop thing that was able to accept credit cards, so the orders went in quickly. The cashiers were all on top of their game, calling out their code names as we ordered. We sat down on a super cool wooden table..(think log cabin style) and within 5 minutes me and my husband's order was ready for pickup. We both got the cook-out trays which is a steal, for under $5. (you get an entree, 2 sides and a large drink). We tried the 1/4 lb burger & both got a decent amount of fries, but be warned if you get onion rings or chicken nuggets they give you like 3...however its still equals up to a good amount of food! At another visit, I had the corndog (as a side! what!) and it was really good, fresh tasting and bigger than sonic's. Overall, the burger easily beats out any fast food. It is fresh and has a char-grilled taste... it could easily be compared to five guys but is a step below due to the fact you can't get as many toppings free. Fries are always hot and fresh here...sometimes lava hot, but I'd rather have that than cold fries. This place is fast-food so don't expect expensive restaurant quality or a healthy option,but what you can expect is fresh tasty food. I will be back. ( Still hoping one will be built in Virginia Beach!) read more

Finally a decent burger! Since moving to Norfolk from New York I have been disappointed at every turn when it comes to food. The Chinese food sucks, the pizza sucks and sushi is horrible. So I gave up all hope when it came to finding a good burger. Nothing fancy just a decent burger that wouldn't make me want to fly to NY to cheeburger cheeburger. This place has a great burger that is always hot and juicy. I always get the burger cookout style. It comes with chili, cole slaw, mustard and sweet onions. It is messy but it is great and it never disappoints. If I had something bad to say about this place it would be that it is always crowded. The only time you can get it and get out is in the middle of the night. read more

You have to like greasy food to go here. If you don't, don't go here. Don't go here and expect gourmet, you'll be disappointed. Between being a Christian establishment, and the AWESOME food, there isn't really anything bad to say about CookOut. I've never gone through the drive-thru, so I can't give you thoughts on that. But I know that, when I go in, it doesn't take more than 5 minutes to get your food once you've ordered it. The lines move quickly; and if the line inside gets really long, they'll have employees write your order down so you can hand them what was written down, and it doesn't take but 10(sih) seconds to put in. Overall, service is great, they're quick, and the food is awesome as ever. read more

I like this place because the food is cheap, fast, and they give you a lot. Other than that it's not that special; however, the milkshakes are so good. Thick and filled with toppings, you definately get your money's worth when you purchase a milkshake compared to other places. May I suggest the Oreo Cheesecake Milkshake. It's to DIE for. The snickers cheesecake and the reeses cheesecake are also heavenly! Essentially just ask them to add cheesecake to any flavor and there will be a nice thick layer of it sitting at the bottom (it'll cost about a dollar extra though). read more

Super busy, since they just opened. Parking & Seating. Parking is horrible and inside seating it worse. People standing around holding their food waiting for a seat to open. Drive through line blocks people trying to back out of parking spots. Food is good but... 1/4 burger (cheddar style) seemed small. Hush puppies tasted as if they were deep fried in the same oil the onion rings are fried in. No sauce was offered for chicken strips, even though the menu says it comes with it. Shakes are really good and they have a huge selection. No kids meals!? Price. $28.73 for 2 adults and 2 kids is kinda expensive. Compared to: 1/4 is smaller than McDonalds, but taste better. Reminds me of Five Guys, but way less greasy. Not as good as In-N-Out for all you West Coast people, but I have only tried Cook Out 1 time. I will go back to try more items on the menu. read more

You can't beat the food for the price. Tasty burgers and barbecue. It's not high-end, but they deliver on the homestyle fast food. I don't think it's fair to give low reviews because the line was too long, don't leave and give low stars without tasting the food. read more

Good food, long lines during the club let out time (2am). Lone moves fast, food is cheap but adds up. People acting crazy in the lines there are two lines for drive thru. A good option for late night food instead of the normal options. Just a tad on the hood side. Im a repeat customer when im in town read more

Cook Out - Menu - American Near Me - Norfolk, Virginia

I've tried to give this place numerous chances and they have failed every single one. First trip, I ordered hush puppies, a cheeseburger with everything (no bacon) and watermelon shake. The watermelon shake was DELICIOUS, but when I opened my bag when I got home, it had a corn dog, fries and small bacon cheeseburger with nothing else on it. I threw everything away but the shake. Second trip I got the shake and a cheeseburger with "lettuce, tomato, onions, pickles and mayo /ketchup and mustard." When I got back to work, I had a burger with lettuce and mayo. That was it. My third and final trip there, I got a shake and the same burger I ordered before. When I was trying to place your order, the person on the speaker kept interrupting me and telling me to "hang on a minute" and then told me to stop talking because they couldn't understand me. Like uhhhhh.... How does that even make sense? I don't have a speech problem or accent and I doubt they are going to read my mind.... . Anyway, my burger had ketchup but no mayo or mustard, and they gave me a strawberry shake instead of watermelon. So three out of three orders wrong, and rude/incompetent service. I'll probably be back for a shake, but I'm done with their food. Maybe they need to redo their speaker system so they can figure out what you're actually ordering. read more

for damn near a whole dollar you can get a teaspoon size scoop of the side of sour cream you asked for !!!

We come here when we want a good burger, but can't stand some of the cashiers with nasty attitudes. The drive through always gives us the wrong order. I wish the cashiers had better customer service and more friendly. read more

For the price, this place is excellent. The burgers are huge, tasty, and very messy. The BBQ plate is pretty good, the BBQ being the best part of it. Nice and vinegar-y. Cole slaw is "meh" with practically no flavor but the hush puppies are good and the onion rings don't dissapoint. The menu is pretty messy and confusing and for god's sake they JUST opened could they not have installed a nice, working drive through speaker?! That thing is such a piece of crap. The staff has always been pleasant and helpful and our order has always been correct even when ordering for more than 5 people at the drive though. And honestly, I can't take my kids to McDonalds for happy meals for less than $20 but I can feed 4 adults with drinks and sides for less than $25 here. Can't beat that. read more

Came to Cookout for lunch with my nephew, people were rude, place was dirty, parking lot was packed, manager was yelling at an employee, Burgers were undercooked and BBQ mystery meat sandwich was soggy. He got a strawberry shake which he said was good....wow I'll be right back ......Not! Don't waste ur time read more

Cook Out - Mystery meat - American Near Me - Norfolk, Virginia

This cookout is always the beat in the state, Food is always prepared with speed and accuracy. The employees including management is super polite. But most importantly the food is to die for. Really taste like im back home in the backyard, cooking on tbe grill. read more

Burger was good, nice and beefy. Fries, nothing special, but were cooked perfectly. The milk shake was great testing, a little to thick In my opinion. The drive thru should have been designed differently, causing havoc in the parking lot. Inside I was able to order right away, and had my food in 3 minutes. The menu should be made easier to read, the print is small and the colors make it difficult to read. Would I come back, yes. read more

Wonderful place. It reminds me of Texas. Food is great staff is wonderful. The food is pretty cheap and it fills you right up. The bathrooms are kept clean. If theirs a lot of people they make sure to open up the second register. Food comes out fast too. read more

Yay! I finally got to experience CO. Too bad it was nothing to write home about. The fries were ok. Most likely better tasting with the Cajun seasoning (which is free so get it) but the hushpuppies are pretty darn good. I just had a chicken strip club sandwich which was pretty good for fast food. I wish I knew what the hullabaloo was all about but different strokes for different folks. Myself I'd hit Dog-n-Burger first. Now THAT is something to write home about. read more

Very good walking taco! So yummy and I also got a strawberry cheesecake shake and it was delicious. Fresh, Fast, and affordable food. And it always tastes amazing. Tastes like home. :) read more

Best cookout around! Always nice customer service! Never get my order wrong! Also wait time in the drive thru is fast paced !

My first time here. I was soo confused by the menu. But after studying it like a math test i can finally order. I like how they practically give away food for very decent prices. I ordered the cheeseburger and got the fries and the hush puppies and onion rings plus a soda for $6 ans some change. Hard to believe but its true. Many people also come for the milk shakes but i wasnt in the mood for that. Next time i go i might try it to see what the hoopla is. read more

Food was good however please let the cashier know the customers can hear everything!!!! She is saying with the window closed she was mad I asked for more mayonnaise and yelled to everyone that I was crazy out loud.....about 2:40 Am very unprofessional read more

It is extremely busy, but they moved through the lines pretty efficiently. They were, like other people have reported, taking orders by hand. The food was SUPERB for the price. If you get the meal, for just under $6 a person you can eat a Five Guys quality burger for much cheaper. (I had mine cheddar style). The food was excellent. So why did I give them 3 stars? Well, I ordered two meals on two different days and they managed to get both of the drinks wrong both times. That was irritating. Also, my coworker reported he ordered the chicken nuggets and it only included a grant total of 2 nuggets (We both got the bacon wrap the second time, so I'm not sure if this is how things are supposed to be). Also, the shake machine was broken, so I never got the product I actually went there to get (I hear they are amazing). TL;DR version. Pros: Cheap, EXCELLENT food, and they do /not/ try to nickel and dime you on toppings/sides (The bacon wrap has... a lot of bacon in it for a side item) Cons: Seem to have some kinks in their ordering process, as they made errors on both orders both times I came there, things seem to be broken constantly even though they just opened. read more

Eh very disappointed, fries were soggy. No employees wearing mask or gloves. Lady at the drive thru was very polite just was thrown off about no mask or gloves.. read more

All time best cheesecake shakes ever!! Love how fast and convenient the location is. Food is always hot and delicious

So I wanted to wait for the hype to die down before trying this place. I mean, who really wants to wait in line while people direct you to move closer when there is a 1/2 inch of space between your bumper and the car in front of you?? The lines didn't appear long from our point of view until we drove into the parking lot/drive-thru lanes. Ugh...we would be waiting and because we had never been here I asked the guy working the lot if they had menus to look at. His response, "no, we stopped doing that". What?? Why?? No wonder it takes so long for the lines to move!! So I looked it up online while I waited... Another person working the lines approached my car and wanted to take my order, problem was we still didn't know what we wanted. She recommended the "tray" because it was the best value - 1 "sandwich", 2 sides and a drink and prices vary depending on what you get. Ok, cool let's try that. So I ordered the cheddar burger (bacon, mayo, grilled onions) with onion rings and hushpuppies with a sweet tea. So let me also say that their "sides" are odd, things like a quesadilla, bacon wrap, corndog, chicken nuggets, I mean - those seem more like entree type choices. But anyway...once we finally got our food and made it home I opened up my "tray" to discover about 5 onion rings and 8 little hushpuppies. They weren't bad but they weren't amazing either. The burger was just okay. It tasted like something I could make myself. The onions didn't taste sauteed or grilled or anything for that matter. I actually had to take them off because there was just too much on my burger. I honestly would rather go to Five Guys for a burger and fries than wait in this line again. I'm trying my hardest to understand how others have had 5 star experiences here because I just don't see it. And one or two items on a menu doesn't make an entire establishment the "as good as it gets". Our total for two people was $13. I mean, it wasn't awful, but I'm not going to run around telling everyone to get to the CookOut. read more

Burgers, fries and a two lane drive thru, not my cup of tea. It's next to a favorite place (Lowes) so I have had many opportunities to see the lines that have still not died down. We put aside my dislike of fast food and went in. I found the menu, posted above the order counter, to be confusing...we let a couple of people to go ahead of us while we worked out the puzzle. We got our number and searched for an empty table. This is when I starting liking the place. They have a person solely to clear and wash the tables as well as keep the self serve soda machines stocked. Our number was called as I held the table and the hub was getting his beverage, quite quick. While some people call the burgers small I call them perfect, just like Mom makes. It's more like a flattened meatball, not a flattened pancake, awesome. My sides were chili (which I dumped on my burger) and crisp coleslaw. This will be our go-to when we are hungry during our many trips to the home improvement store. It's fast food and in my opinion the best on the Military Highway Strip near Janif. read more

Fast Food, Milkshakes, Cheap, Good! What can I say...I'm a fan of this fast food chain! Sometimes taking my family to a sit down restaurant just isn't an option for many reasons...cost...time...etc. but I HATE McDonalds and I'm sick of Wendy's! Soooo if there is a cookout near by we go there. I feel like the food is much healthier then your average fast food joint. So Many options and you get a ton of food for under $6. I usually get the grilled chicken sandwich platter and it comes with 2 sides so French fries and onion rings it is. And of course I get a shake. Their shakes are amazing!!! Thick and an insane amount of flavor choices. The hot dog platter is perfect for my 2 little ones because it comes with 2 dogs. Then my older has a burger. Order it anyway you like tons of toppings. I feed all of in with shakes for under 20.00. I'm yes please. And this location is clean! The service is fast. The drive through is a bit confusing and crazy but we usually go in anyway read more

It's ok. I wouldn't crave it, but if I had like 9 kids to feed I would take them here. 99 cent corn dog on the side...I'll take it.

If you like large quantities of low quality food, Cook-Out is the place for you! The only place you can get a corn dog as a side to a hamburger and a milkshake to wash it all down. I went with my husband to try it out. It was just a burger, nothing to write home about or wait in a double wrapped line in store or in the drive through. I really do not see the appeal. read more

I've maybe eaten here three times and my first two experiences were great. I had gotten a chicken tender tray with onion rings and hush puppies. I had gotten my food to go and when I got home and opened my tray it appeared the lid was dirty-like it was used and the styrofoam had nasty looking markings in it. There was also some sort of paper trash for a hamburger in the bottom of my tray. Im a bit sad about this experience bc previously its been really filling food for a good price I just don't know if my stomach can handle going back here :( read more