I asked for 2 hamburger patties for my dog. Got one. I asked for honey mustard for my corndog which later made me throw it all up. So I don't recommend this place in Thomasville N.C.27360. The help is disgusting and doesn't pay attention to what your saying when you place your order. I PASS. read more

Just terrible. Bacon wrap, the tortilla was crisper than the bacon! Burger was overcooked like normal. Fries were cold and had no seasoning. The corndog was good! read more

Tasty, affordable, fast food! We needed a quick bite to eat so we thought we'd try this place out. We got a couple regular burgers and a Banana Pudding Shake for $10 plus tax. Burgers were good and shake was very good. Staff were helpful and courteous. Plenty of indoor seating available and clean. Great value! read more

with my husband we got our cheesecakes with toppings. My husband missed several of his toppings on what he asked and the food doesnt look the same as they show it.. very bad food read more

My wife is busy tearing someone a new one. Will see what happens to this review once it's all said and done! The drive-through is quick, I'll give them that. But they are making time at the expense of being organized. What a mess --Update: adding a star. As I was sitting in line I was looking at the previous reviews and wondered if the same kinds of things would happen to us. It turns out it did and so I made sure to check our order. We got the order from the car in front of us and they got ours, but the drinks were right. I went back up to the drive-through and they had no clue what happened, what I had, etc. Fortunately the lady in the other car walked up at the same time and we exchanged the food. When I got back to the car I checked again and saw that our "double" onion rings equates to 3. I get double onion rings every time I go to cook out and the amount is usually 7-10. So my wife went back up to the drive-through and spoke to the manager and he made it right. In the end the food was good Cook Out quality. Their tenders and burgers are pretty consistently great as are the fries and onion rings. I know that businesses would probably prefer to resolve the issues that come up instead of receiving a negative review, but it makes it difficult to do when there is a drive-through only situation. I have been to many different cook outs and I've never had this kind of issue. In my mind the solution is for the store management to figure out how to organize their system better and provide training with emphasis on accuracy over speed. In the end would I go to the store again? I sure would, but I would definitely be checking my order before I left. read more

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Loved the service working hard and quickly getting my food to me in under 10 minutes. Cool place and nice setting, GIVE THE CASHIER LADY A RAISEEE read more

Paid money for this crap. Order wrong. Food is absolutely atrocious in size and temp. read more

Cook Out - Burger that was supposed to have cheese, onion rings, and the smallest amount of cheese bites humanly possible. - Fast Food Near Me - Kernersville, North Carolina

Great place to stop in for a quick lunch. We both ordered the trays with regular hamburger with cheese mine French fries and cheese curds. His with onion rings and hush puppies. I loved the music that was playing was Sirius radio the message and loved the verse on the cup I never knew that was a part of cookout :) Good food for fast food and reasonably priced! read more

Cook Out - Fast Food Near Me - Kernersville, North Carolina

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Disappointed and obviously they don't care about customers. Order two Cajun chicken sandwiches and ended up with two small piece of tender. What a damn joke. read more

Cook Out - Tender in a chicken sandwich? What a disgrace!! You obviously don't care about your customers. - Fast Food Near Me - Kernersville, North Carolina

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I will edit my rating when things change! 1. Bring back the Huge Burger! It's the only burger that was ever any good! The bread to meat ratio is perfect and the taste is fantastic! 2. Reopen this dining room! I am sick of going through overly long drive through lines because you are too lazy to reopen your dining room. My family and I used to love coming inside and have a Sunday evening meal there together. I don't want to sit with them in the car and stink up my car with fast food smell. It's time now! 3. The watermelon milkshake makes my stomach turn. I don't think that combo is supposed to be a thing. 4. I have loved CookOut for a long time. Don't let this be another North Carolina business that loses its focus because it gets too big to manage. Get back to your simple goodness and value. Bring back the dining rooms. Bring back the Bible verses. Bring back the Andy Griffith and nascar themes. Don't go woke!!! read more

I know it's cookout but this is just disrespectful. I wouldn't even care but this is like the 3rd time they've messed it up read more

Cook Out - Gave me half a burger... - Fast Food Near Me - Kernersville, North Carolina

Waited at the walk up window for 25 minutes, workers kept looking, we were told it was open but no one bothered to come take our order. When we were walking away a worker made a shooing motion. 10/10 do NOT recommend. read more

I tried giving cookout another chance and once again , our orders were wrong , not to mention we got cheese fries and this is the amount of cheese you charge me extra for ? This is just a waste of money read more

Cook Out - Hair in my fries. - Fast Food Near Me - Kernersville, North Carolina

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Got through the line just to have a cold quesadilla that didn't even have melted cheese read more

Cook Out - Chicken quesadilla that doesn't even have melted cheese. It was still cold.... - Fast Food Near Me - Kernersville, North Carolina

I live close to this cookout and everytime I go it's a terrible experience. Everyone there is so beyond rude, and always get the order wrong. It's extremely disappointing and thinking of driving an extra 20 mins to go to another because this one is just that bad. If I could do zero stars I would. read more

How hard is it to put everything in a bag. how hard is it to wait until all items are done cooking and put them in the fucking bag. If you can't work fast food how the hell do you expect to make it in the real world lmao. I feel sad for these kids parents. read more

The Cookout burger, lettuce tomato onion and extra mayo the flavor set them apart from the pack of quantity over quality burger joints its close to homemade smoky juicy and i loved every bite quite often. Haven't ate at this location in a while but due to winter weather grabbed a double burger and was very disappointed it was a dry bitter small patties on a stale tasting bun nightmare. What happened to the juicy backyard flavor? All the fond memories faded like the flavorless pucks of (meat?)that was on this bun. Save your tastebuds the shock eat somewhere else. read more

Cook Out - Fast Food Near Me - Kernersville, North Carolina

God Bless Cookout. This one in Kernersville offers plenty of seating inside and out, sometimes a rarity for Cookouts. The staff was friendly as I ordered my hot dogs and a soda. It seemed to take a while to get my order and eventually I had to go and check on it. By the time I got to the counter my order was waiting there. The gentleman at the register let me know that they had run out of regular hot dogs so they had given me a foot long instead of one of my regular ones. Umm. . . yes please! Pretty good dogs and solid service. I'm consistently a Cookout fan and will visit as often as my waistband allows. read more

I'm not a big fan of fast food, but this is one of the few places all of my kids will agree on without a big negotiation, and the Kernersville location is one of the nicest in the Triad. I think it's the corporate headquarters (there are offices in the back) and the restaurant always seems clean and well-managed. A combo tray is $4.79 and includes an entree, two sides and a drink which is a DEAL. read more

Cook Out - Fast Food Near Me - Kernersville, North Carolina

First time ever eating at cookout and it will be my last. Ordered the jumbo double burger tray. Burger was cooked to charcoal and the double patties were the size of a quarter. Easily more meat on a regular McDonald's hamburger. Tasted totally disgusting. Fries were cold and soggy and hardly looked like a double order. Will never ever ever eat at cookout again. Would rather starve to death first!! read more

Good reasonable priced food, but it's ridiculous this chain has not open any of their dining rooms since Covid. This location only offer ONE table outside. read more

Went to the Kernersville location about 10 minutes ago and 2 employees where behind the pick-up window yelling at each other about the male employee grabbing the females butt. I'll gladly drive to High Point from now on. read more

How..? Just how do you consistently screw up every single order I ever place Cookout? I mean seriously? It should be on your sign. "Welcome to cookout, hope you like the random stuff we were gonna give you." The only thing worse than all of the entitled 16-20 year olds, and their crippling nicotine addictions and their lifted trucks that their daddies bought for em in your parking lot till ungodly hours, is the sheer fact that you just can't even get an order right. Dang, I got a Mr. Pibb, a MISTER PIBB, and you somehow screwed that up and gave me a sweet tea. Yea, those sound real similar. When you really sound it out in your head. Pibb, tea, I mean it almost rhymes doesn't it? DOESNT IT?! The Moobys from Clerks 2 was better run and managed than this joint. Great job cookout. Just spectacular. I hate you. You suck. Your saving grace is that you are one of only two late night food options in Kernersville and I wasn't feeling tacos. I looked up the Bible verse on all of your food bags and it says to "trust in the lord with all your heart". You know what I trust in Cookout? I trust Cookout you to get my food completely wrong, for my experience their to be awful, and the wait to be too long. I mean seriously, my orders aren't even that hard. It's not like we're assembling the worlds top scientists and flying to mars. It's not like I'm rolling up and asking for a spaghetti dinner with handmade marinara sauce and a medium rare filet mignon. A plain sandwich. A sandwich with the meat and the bread and boom your done. That's it! That's the easiest part of the job. That's like if you got elected to the presidency and all you were responsible for was pardoning the turkey once a year for thanksgiving. But you mess it all up. Instead of plain you overload my sandwich with all this mess I don't want. Instead of pardoning the turkey you punch him off the table into a fryer in front of a group of vegan kindergarteners and splash the hot grease all over the class hamster that they brought with them. read more

Of my favorite places. All the food is good, love their milkshakes better than anyone else's.

They didn't give me half of my food and what they did give me was completely wrong. Don't go there worst cookout in the area

I would have had a better experience if I opened the register, put money in for my order, made the food myself, and then walked out and never returned. Not a single person had the slightest clue what they were doing, and there were over a dozen employees all contributing to the chaos. After a grueling wait, we finally got food. Not our food. Just food. There wasn't a single order done right, and to be honest I'm not even surprised. Wouldn't come here if I was paid, and I love cookout. 1 star. read more

When I go to North Carolina, the only thing I think about on the flight there is COOKOUT!! Where else can you go and get food that taste like you are at a real cookout, but you are not really at one?? COOKOUT. Where can you go to get a meal and your side item choices consists of a corn dog or chicken nuggets? COOKOUT lol it's the only place I know of that can make this happen. And this location is different! This is the only one I've come across that actually has a dine in space. COOKOUT is amazing and I find myself craving a grilled chicken tray as soon as I get on the place to return to NY :-( read more

Cook Out - Fast Food Near Me - Kernersville, North Carolina

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Tasty burger and they were able to work around my picky no bun order with a smile. The drawbacks were minimal: no kids meal, and no smaller version of their shake. read more

I believe Cookout may be a North Carolina thing, because I've never seen it up north or out west. Anyway, it's great! We lived on Cookout while renovating our kitchen. It's fast, without being fast food. I's open until like 2 am on weekends and it's usually pretty packed at night too. There are four sizes of burger:: small (1/8 lb), regular (1/4 lb), large (1/3), and huge, which consists of 2 regular burgers. You get a choice of onions, pickles, ketchup, mayonnaise and mustard. I get it all, and add cheese for 35 cents, and tomato for 10 cents. The large order of fries is big enough for 2 people, I think. They have premium shakes in 40+ flavors (watermelon shakes are available July-August, and eggnog shakes are available around December). They also have really good corn dogs! I had their chicken fingers once or twice, but neither time did it make an impression on me, 'cause I can't remember what they tasted like. Tip: Be careful when turning out of the 2-lane drive-thru! read more

So it's been several years since I've eaten at Cookout and I really was excited to visit again. Over 10 years ago I worked for Cookout and Jeremy and really appreciated the high standards that the company held. It's funny how time and money changes things. They have now expanded into multiple states and who knows if Jeremy is even involved anymore. I live on the west coast and my two children live in the triad. I visited the K'ville location the other day and the quality was terrible. The hot dog chili looked and taste burnt and the chili was slopped on top and made the sandwich hard to eat so in the trash it went. The fries were cold and looked disgusting like they had been sitting and then re-cooked. read more

I'd give this place less than a star. Been here twice and twice they got my order wrong. First time they were cussing were you could hear everything on the intercom. Second time they were still cussing but fighting with each other. read more

Goodbye fast food, this place sets a new standard for drive thru cuisine. People are extremely helpful and courteous. Food was YUMMY!! I could eat here everyday. Get the burgers, they're amazing good! read more

Best milkshakes in town, any flavor. The food is good too, fast food style. Drive thru is covenient. Glad Kernersville, got one. read more

Eat here all the time and feel like the management has changed recently. Got a burger that was like a charcoal brick. Will not be back to this location, so sad. read more

We were traveling from Ohio to see friends who lived in the area and they told us that WE HAD TO TRY Cookout as it had really good food and the BEST milkshakes. We gave it a whirl. We ordered a Pulled Pork BBQ sandwich and a Hamburger Combo with onion rings. Needless to say, I had to order ANOTHER pork sandwich as it was so amazing we had to get another. The hamburger was juicy. Seasoned. And yummy. The onion rings were on point. AND THE SHAKES?!!!!!! Freaking amazeballs. Will be visiting The Cookout Everytime we come down here. #bringittoohio read more

When everything else is closed in Kernersville due to snow... it's divine! The shakes are incredible, the food is okay but the price can't be beat. read more

Was running through Kernersville today and stopped in for a quick lunch. The staff was great. Love the Cajun chicken sandwhich and slaw is out of sight. Well done Cook Out. read more

Milkshakes like no other. Don't pass them by! Great grilled chicken options too. Real fries, as in you can tell they came from potatoes.

This place really deserves a label of a good fast food. Food here is really delicious and quickly prepared. And the most pleasurable thing about this place is their Milkshakes, best in the neighborhood! I am giving this place five stars with an open heart. read more

I'm really starting to hate this Cookout! The only cookout that Ive ever been to that has horrible customer service! Almost every cashier I've ever encountered has been somewhat rude. How dare I ask for ketchup or why you charged me twice for cheese on one burger! Usually cookout is super fast. This one is slooow and I always seem to leave irritated. Food is ok but better at most other locations. Avoid this one if you can. read more