NEVER AGAIN - I paid 9 bucks for what amounted to a crappy looking kids' meal. The photo with the cheese is MY cheese from my home. The buns were smaller than a piece of cheese and THAT was supposed to be a double burger. I stopped in about a week later and showed the pictures to the manager and she just told me that she couldn't make it right without a receipt even after acknowledging that it was their food with a time stamp on the photo read more

Cook Out - Burgers Near Me - Bristol, Virginia

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These are the people who wears masks on their chins. It's unsafe and annoying how they were just putting it up when they open the window at the drive through. The quesadilla that I had was so mediocre, I can make it at home... better. Their chicken nuggets tasted frozen. I mean, it's just made my good day horrible. Like hello...I spent money on something I didn't even enjoy. Very disappointed. read more

Cook Out - Beef quesadilla - Burgers Near Me - Bristol, Virginia

Great food. Great prices. Great service. I especially like the pork sandwiches. And the hush puppies. The drive thru is open really late. I repeatedly drive between New Jersey and Texas. I always stop at this restaurant, even if it means abstaining from other restaurants for hundreds of miles. read more

Best kept secret in Virginia! Really good food for unbelievable prices. Friendly service and a ton of options! If there is a cookout in your area, get out of that McDonald's line and head over to COOKOUT! Better value and far superior quality. Hands down. This particular cookout location had very clean bathrooms as well. Bonus! I wish cookout would come to Texas! It's the best! read more

I've been to several Cook Outs and they are all mostly the same. To begin with customer service is always great and the restaurant is always clean and neat. Also most of the time I get my order quickly which is one of the reasons I like Cook Out. Additionally the food here is not costly at all very affordable. Most of the time I get the spicy chicken burger with 2 corn dogs on the side. The food here is quite tasty. Furthermore if y'all are looking for a low cost meal and good I recommend trying Cook Out. read more

Cook Out - Combo of Spicy Chicken Burger with 2 Con dogs. - Burgers Near Me - Bristol, Virginia

I am a burger girl. For a fast food restaurant this place seriously has good hamburgers. I like that there are four styles of burgers to choose from or basically toppings and sauce. My favorite thing is the meat is not over cooked. On my last visit to town I had lunch at two different Cook Out locations. Both burgers were pink in there middle. I also like that they serve their burgers wrapped in foil paper as it keeps all the moisture inside and basically the bun steams from the heat. It is soft when you open it. Aside from burgers they have hot dogs and many types of chicken. I love all the options for the sides when you get a 'tray'. Hush puppies and onion rings were awesome. Some in my opinion aren't normal sides to me. Corn dog? Quesadilla? Chicken nuggets? They are great options but I did not try them. To finish your meal they have maybe 30 different shakes and some seasonal flavors or floats and a cheesecake option. Bottom line you can't go wrong here. read more

The greatest milkshakes ever. We ordered vanilla and mocha and were blown away by the best milk shake ever. It was quickly delivered and tasted the best. read more

Taste just like the name, a real cookout burger for a great price. Also the variety and flavors of milkshakes makes it difficult to choose one. read more

Thought about cook out all day came home to my local one , an ordered my two hot dog plate with fries and hush puppies parked in the spot ready to eat !!!! An what my hot dogs are still raw and cold as all get out ! What has happened to fast food I would have been better off getting a hot dog at the football game . Definitely would not recommend this place anymore read more

It's rare for me to have such a negative, visceral reaction to any business. THIS one good my list for places I would urge all whom I know to shun. Yesterday I was beginning to affect me that my hectic schedule caused me to skip eating anything until after 3 PM. My business associate suggested that we cruise through this Cook Out since they "had great hot dogs and burgers." In fact he suggested that I try one of each. I ordered a traditional Chili Dog and a Steak Burger with A-1 Sauce. The hot dog was a shriveled frank and a spattering of some thin red liquid with a few crumbles of ground meat. The "Steak Burger with A-1 Sauce" had NO A-1 Sauce but enough mayonnaise to gag a maggot. Thin rings of stringy, tough, half cooked onion added to the negative image, texture and taste. (I had specifically asked for. NO mayonnaise since I literally DETEST it!) Anyway, if you are near this location and famished, visit ANY of the other restaurants nearby. They could possibly get your order right and their food might even be palatable. THIS place offers neither! read more

very disappointed! i went to color after work tonight around 9:30. i got the treat with a chicken sandwich, had everything on it, which i didn't ask for so i simply picked it off and i went to look at my sides, i asked for onion rings and cheese bites. they only gave me 4 onion rings and 8 cheese bites!! wtf? one of my onion rings were completely mushy, and the cheese curds were barely cooked the cheese wasn't even half way melted, on top of that they forgot my sauce! this is my first bad review ever! so i feel terrible but come on get it together people read more

Cook Out - cheese bites - Burgers Near Me - Bristol, Virginia

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Won't ever be going back here again. This is their "large" drink that costs almost $3! Service is poor, staff is rude and food is below subpar. read more

Cook Out - The "large" drink I got from cookout. Total scam! - Burgers Near Me - Bristol, Virginia

One of the busiest Cook Out's I've been too. We stumbled upon this spot while driving from Wytheville to Knoxville at about 10:30 pm when most places in town were closed (sadly YELP didn't show this location open) but fortunately it was. The place was packed and we waited about 10 minutes before we were able to order. Fortunately, once we did the food came out within five minutes. Efficient and the order came exactly how we asked for it. This Cook Out didn't burn our burgers. In fact, it was done perfect. The corn dogs and chicken nuggets were good, too. This was the first time I tried the spicy chicken sandwich and I was impressed, as were we with the cajun fries. In short, Cook Out has value I still don't understand. It's way better than McDonalds, yet cheaper and with a grade of flavor and quality one step higher. There's massive value here and while it's not great food, for what you spend it's perfect. read more

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I am willing to admit it, here, out loud, and proudly: I LOVE YOU, COOK OUT! This was my post-audition treat on a day where I would end up driving for about 11 hours. The crew in here was super friendly and nice, as well as quick! I did get takeout, and it was still piping hot even when I got into my car. I have never, at any Cook Out restaurant, had cold food served to me! Except for the milkshake, but... Well, you know. IT'S A MILKSHAKE! Oh, did I mention the milkshake? Because it was December, they had the Eggnog milkshake, and it was utterly and fantastically wonderful! Is it wrong of me to just get piles of hush puppies and milkshakes, because I may do that the next time I run through a Cook Out. I love them! (To be fair, the burgers are very good too!) read more

Overall, it's an tastier version of a school lunch. The menu is a bit confusing initially but the worker was kind helped us with our order. I like that I can get a bit of variety with the choose one main and two sides. I asked for barbecue sauce and A1 but there was none in the bag or on my barbecue sandwich. I would eat here again, but keep in mind there are other options in the area. read more

Cook Out - Left: Barbecue sandwich, bacon wrap, and onion rings. Right: Burger, quesadilla, and onion rings. - Burgers Near Me - Bristol, Virginia

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This place is a great place to eat! The food is made well, and comes at an affordable price! The employees are very kind and welcoming. The restaurant itself is very clean, spacious, and comfortable. I like that you get your own drinks. There are a ton of condiments made available to you, and the ones that aren't out in the open you just ask for them. It doesn't take forever to get a BBQ sauce if you need an extra, and the portion sizes of the condiments are perfect! Not too much, but not too little either! There are a ton of different menu items to work for. I love the fact that their food actually tastes like home made cooking! Their burgers don't taste like frozen burgers that have been slapped onto a grill. They actually taste like a burger you would get at a cookout! They have something for everyone at this place! A little bit of everything! The only complaint that I have is that the milkshakes are too thick when I get one. So thick that you can't actually drink them (they won't come up through a straw). So you pretty much have to eat your milkshake if you want to have it with your food. I asked if they could maybe make it very thin so I could actually drink it. They said they would try to, but it didn't work. Hopefully they can change that one day. Other than that, this place is a great place to go! read more

I'm giving this Cook Out one star only because I have to give it at least one. I went through the drive-thru this evening and when I approached the speaker, the guy taking orders immediately started speaking and was speaking so fast that I couldn't understand him so he repeated himself. I ordered 2 Jr Hamburger tray with ketchup only and a BBQ Sandwich. While I was ordering, he (Receipt says his name is Isaiah) kept rushing me. I told him to give me just a minute, please. Finished ordering and couldn't understand what our total was because he was speaking so fast. Got to the window to pay and he started rushing me again! (I started to just leave and go somewhere else because I was so aggravated with this guy). After he handed me my change he rushed to give me the drinks and food. Well, he obviously did NOT listen....got home and the Hamburgers were Cheese Burgers which I did NOT order. And the BBQ sandwich did not have any BBQ on it, it was pulled pork and barely any slaw on a bun. It was so salty that I couldn't eat it, threw it in the trash! Fries were soggy. Food was gross and you could tell they just threw it together. I won't ever go back there to eat! ***I ended up returning to the restaurant about an hour later (because I tried calling them and got no answer) and spoke with the manager, told her about the service and that we couldn't eat the food and ended up throwing it all in the trash. I asked for a refund so we could go somewhere else to get a bite to eat. She offered to have the kitchen remake our food but I declined. She did give me a full refund and we went somewhere to get food*** read more

this place cannot get a simple order right: burger, no pickles, no onions. nothing difficult about that.

This was one of favorite restaurants. No more. The wait was lengthy in the drive thru since the lobby was closed. I found my blueberry cheese cake shake tasted like a plain vanilla shake, my burger tasted old and chewy with little flavor. Extremely disappointing experience. Numerous messages to Cookout Corporate have been ignored. Haven't returned with no plans to do so. read more

It's not just a drive-thru like most. U can actually sit in the establishment which is neat. Very clean. Located close to walmart. Great shakes as well! read more

Cook Out - Burgers Near Me - Bristol, Virginia

Normally when we come we are always helped right away and receive our shakes within 4 minutes and is always great until tonight. We waited 20 minutes to get our shakes! I understand if there were a bunch of people, but we were the first ones in there! Then we finally got our shakes, one of them had styrofoam in it and they weren't even blended. All of the peanut butter was at the bottom and was bad. Everyone on the work crew was yelling and arguing with Sierra when she was the doing her job. read more

Cook Out - Styrofoam piece that was almost swallowed - Burgers Near Me - Bristol, Virginia

This is probably my favorite fast food place around. The food doesn't taste cheap compared to other fast food places yet it's actually extremely cheap compared to them all. The staff has always been nice and food is always prepared quickly and correctly. I love the setup inside the dining area as well, much nicer than most fast food places. You also can't beat the milkshakes here. read more

good and quick experience. my food wasn't correct at all. But the other food I order was fine.

My Fiancee and I tried this place for the first time, and had a terrible experience. My Fiancee ordered a sandwich with coleslaw on it, literally. there was more slaw on top of the sandwich than in it. I ordered a chicken sandwich that was so thin and over cooked it was like jerky. I like southern cooking, but this food has put it to shame and falls in the category of WWII military rations. What disturbs me even more, for a franchise there is no contact option for feedback, thus forcing me to leave a bad "Public" review. Its a dog eat dog world in the restaurant business, and if things don't change for the Cookout franchise it will be in the back with many failed restaurants.. read more

Not even worth a one star review anymore. Worst service with hateful employees along with employees that wait on other employees to do their job. Fries are almost too hard to eat and milkshakes with no toppings blended in them lol. Bristol Cook Out, you can do much better. read more

Won't go back! At first, thought meal was very economical but when food arrived - I realized that I was going somewhere else for diner because this was inedible! read more

Disgusting.. took a good amount of time to get someone to the front to take our order, floors very sticky, tables dirty and if that doesn't convince you we witnessed 2 different parties changing their babies diapers on the eating tables and then letting them walk on the tables... Horrible, eat at your own risk. read more

Went by today for a burger cause they're usually pretty good. So so.......

Cook-Out as a chain is pretty decent. This location however is a hit and miss. If you try to order something with or without an item, they mess it up all the time. read more

Giving it 3 stars due to the cooking staff. The food was good. The problem lies, in the drive thru at least ,with not taking the time to listen. I ordered 3 burgers a fry and onion rings as well as 2 shakes. All were really good. What was supposed to be on the burgers how ever was completely wrong. The girl could not wait for me to get through the line and away. I was asked 3 times if that was all as I was still talking. I wound up not even ordering what I wanted as it was so aggravating being asked every few seconds if that was all. read more

Well it had been awhile since I went there so I was in the area and wanted a good burger and shake. Well I order the Cheddar style double burger, well it had about a half an onion on it and the burger was so thin and small that it looked like they just folded the patty in half so sad that they have gotten that bad. But will say the shake was good, guess Ill just stick to the shakes if I do ever go back. read more

Just ate at Cookout and had the most pathetic grilled chicken sandwich I have ever seen. The piece of chicken was so small it covered maybe 1/3rd of the bun and very thin. Wouldn't waste the gas to come again. read more

I love cookout. It is more economical than other fast food. You get more for your money and it tastes great! I go there very often and have never got anything bad. Love their burgers and fries. read more