Be careful when doing business with this company. Our HOA contracted CES to install a web-based FOB system and immediately began encountering problems.
CES concealed the fact that their system does not communicate with Spectrum internet service, and did not specify which internet provider their system will communicate with. So ultimately, they aren't providing web-based control systems. Things continued to deteriorate from there:
1. CES dug up 20' of 240v power line, irrigation control lines and pipes and refused to take responsibility for the damage ($4-7K of damages),
2. CES will bait and switch equipment. For example, they installed inferior striker plates (3-yr warranty) instead of contracted striker plates (5-yr warranty).
3. They agreed to put control lines in the ground, then tried to install them in conduit attached to fencing, creating aesthetic and maintenance problems.
4. They insisted on using Riser cable for underground, claiming it was burial rated; but their supplier (Smartwire) revealed it was not burial rated,
5. CES installed wiring without putting it in conduit as contractually required,
6. CES left metal shards and filings from gate modification in pool gate path creating safety hazard for barefoot members,
7. CES is weeks late on delivering contracted goods and services with no end in sight.
CES is unprofessional, unsafe, and untrustworthy. If you do business with this unscrupulous company, make sure you revise the contract to ensure CES is held liable for CES negligence, that all materials are clearly specified, scope of work is well defined and project duration is defined with penalties; then check that all installations comply with the contract.
Or better yet - find a company with a CEO you can trust. read more