We recently bought a house and wanted to install a home security system. We reached out to Smart…read moreShield after seeing all the positive reviews. Yud came to our house, helping us identify the best positioning for the cameras and quickly generating a quote that beat the other companies. The system is very easy to use as it is all controlled by the Alarm.com app. I highly recommend Smart Shield to anyone looking into home security systems, they really take care of you.

Incredible experience with Smart Shield! New house in Carlsbad literally had the wires ripped out…read moreof the hard-wired security system and hadn't been used in years. Somehow they were able to restore all of them and added hard-wired cameras, glass break listeners, smoke detectors, remote front door lock, and tied into my existing garage door openers - all controlled by the easy-to-use Alarm.com software. Mateus did a great job configuring the alerts and teaching me how to use the mobile app. Yud brings an incredible amount of knowledge from his experience and military background into designing your system. I thought the price was very fair considering the piece of mind they have given me and my family.

Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

This company is the best of the best when it comes to alarms, security, and peace of mind. I've…read morebeen using their services for nearly 4 years and have always received kind and effective service from Gail at the front office, and their service tech Carlo. I've recommended their services to numerous friends over the years and they all have nothing but great things to say about this company.

Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

We have been trying for months to get them to respond to us in terms of finishing a job…read moreThey started months ago. They say "our staff needs a well deserved vacation" and things like this. Basically they don't respond (Michael Is who our contact person is) and he acts like he is coming out but he never does. We try over and over to contact him and twice he just uses the excuse that "We're busy and we just need to give our staff much-needed vacation." But when we reach out after awhile, they ghost us.

After I read these reviews, I decided to give this company a chance and I was blown away. First…read moreoff, the receptionist Mrs. Vanessa was extremely sweet to me! On top of that, Mike was very kind, honest and straightforward with everything. They got my gate fixed in no time. My gate was stuck open and turned out it just needed new batteries, so the technician Lucas described to me exactly how the batteries should be checked up on and replaced every two years. This was all a huge relief but overall, everyone was very sweet and quick to get things done. I DEFINITELY recommend going to them if you want great customer service and even better results!

I went in to get some car keys copied and they were very professional and efficient. I was in and…read moreout of there in 5 minutes. The cost to copy the double sided key was $7.50 each. They do advise that if you are copying a car key, you bring the car in so they can guarantee it works.

I can't thank Mike at Busy Bees Locks & Key enough! My son lost his E-Bike battery key while out…read moreriding, and we didn't have a spare. After calling around to multiple bike shops and locksmiths who couldn't help, I finally got in touch with Mike. From the moment I spoke with him, he sounded knowledgeable and confident that he could get the job done. That confidence alone made me drive all the way out to Santee, even though Mike mentioned there were closer shops to me--and I'm so glad I did! Mike worked quickly and professionally, solving the problem in just 45 minutes and saving me a few hundred dollars compared to what I was expecting to spend. His expertise and customer service are top-notch. If you need a locksmith who truly knows his stuff and delivers results, Mike at Busy Bees is the one to call. Highly recommended!

The previous owner of our house already had AllSecure installed and he highly recommends them to…read moreus. I procrastinated a little bit but then my husband met their consultant Andy and was impressed with their system and pricing. He requested Andy to come back the next day so I could talk to him too and he did. The price is locked for two years and it never goes up like the cable companies. I like how he explained the system to us and how he answered all my questions, he's pleasant to do business with. I was so convinced i had them come back the next day (that same day schedule was full) to re-activate the system and install a new control panel since the previous owner of our house had the push pad version (i'm a touch pad girl LoL) We are lucky that our house was built with the whole security wiring so all of our window and door sensors are not visible to the naked eye which is a huge plus. Eric the installer was amazing, he's very polite and he answered all our questions and he repeated the instructions when my husband finally decided to show up and join us LoL. I hope this system is as great as what the other Yelpers are claiming, i'm excited and right now happy that my growing family has a monitored alarm system in our home.

In 2013, I purchased my security system from All Secure. Their monitoring company is with Central…read moreSecurity Group. For any service requests, I have to first go through Central Security Group who then dispatches them to the security company. In 2016, I was burglarized and police suggested I install video cameras. I called Central Security Group. Alarm2000 installed the video cameras and upgraded my system, not All Secure. I was not told that a different company would be installing the new equipment and assumed that All Secure would service me. In May 2017, I had my home re-stuccoed which required the contractor to remove the outdoor security camera affixed to the back wall of my house in order for them to complete the work. They tried twice to remount the video camera, but the view was not good. Consequently, I called Central Security Group to file a request and was told that the security company would call me within two business days. After two days, I called back Central Security Group and was told that the service request was originally sent to All Secure and was later recalled because they were unavailable. They then sent my service request to Aztec Security. Alarm2000 (who installed the video camera) is no longer working with Central Security Group. I was asked to call Central Security Group back tomorrow to sort this out with Aztec Security. All Secure is located 0.50 miles from my house. Aztec Security is 21 miles away. When I originally purchased my system through All Secure, I reasonably expected that they would service my future security needs. I did not expect to be bounced around between security companies. Based on my experience, All Secure is invested in the initial sale and installment and not my long-term safety.

I reached out to have a 65" TV installed on a wall mount. Omar responded right away and was able to…read moresend me a quote immediately after speaking with him. He arrived on time and was very friendly and professional. He was able to get the job done quickly and cleanly and at a fair price. I highly recommend using this company for this type of project. I actually have him coming back out to mount another TV this week!

Contacted Omar for a project to run Ethernet through our new home. He quickly got back to be and…read morescheduled the work within just a few short days. He was prompt and knowledgeable and quickly found the solution to an awkward house layout. Only took a few hours and some crawlspace maneuvering and he and team set up Ethernet outlets in our 3 rooms and set up the appropriate switch in our living room, easily labeled and with room to expand further if needed. Super nice, super quick, will definitely use again whenever another project like this comes up!

Big shout out to Busy Bees for helping me during a time in need. I needed my new key to be…read morereprogrammed for my car and they helped me out big time. Huge shoutout to David, Kyle, Lolla, and Vivian. They made the booking process so easy and efficient. They were quick to help me out. I was in and out of there in less than 30 minutes. They also gave me the best price compared to other places trying to charge me hundreds of dollars. I appreciate the friendliness of the staff here. I strongly recommend their service!

They came super quick under and hour when I locked my self out the guy and phone operator were nice…read moreand had good communication. Cost me 160 but it's ok needed to be done.

I went with Scripps Ranch Security on recommendation from a friend who has been using their service…read morefor several years. This private small business offers a personal touch, is affordable and exceptionally professional. Reasons we went with SRS: ..Local and in person communication ..Offered all smart tech we were looking to upgrade ..Was able to use existing wiring from previous system Bonuses: ..Complete walk through of all instructions and permits. When he left I felt confident in using the system and the apps associated with the system ..Follow up. Mr. Ryan personally checks in. ..Very quick response from call center. Yep, you'll set it off at least once! ..Easily transferable service between occupants of the house

Joe was great to work with. He was flexible with his schedule to fit our installation in on short…read morenotice. He was very helpful in utilizing what we had that was still working from our old, vintage 90's system, to minimize our cost and didn't try to sell us anything we didn't need. His costs were reasonable and up front. No hidden costs. On the day of installation he showed up and and was very efficient even adding an additional sensor he hadn't quoted ahead of time at no cost to us. Before leaving he spent time with us to make sure we knew how the system worked and said to call any time if we have an other questions. Very professional, friendly and service-oriented. Overall a great experience!

If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

Don't make the mistake getting involved with adt. They are borderline a fraud company that will…read moreresort to despicable tactics. I never signed up wirh adt nor was told I had a free year of their service. Google nest discontinued their alarm and sent an adt alarm as compensation. But I looked up the price and wasn't gonna pay that much since I'm still paying nest for their cameras. Now they won't leave me alone over 1 year later and I've called 3 times to explain their error and each time they asure me its gonna be taken care of only to get harassed by their bill collector daily they just lie