I know of what I speak as I've owned a chain of Car Stereo Audio / Video stores in the Bay Area…read moreyears ago... High praise for Alex who is an intelligent, honest and efficient owner / operator of this establishment... I'll be back...!

I don't believe in being vindictive in reviews, but I do believe in being honest, and in assisting…read morefellow consumers. I started an audio upgrade and installation in my 2011 Camaro convertible, after extensive research and prep. I was enjoying the learning experience. I successfully wired my component fronts, my coaxial rears, and subwoofer, had everything labeled and ready to go. When it got to connecting the wiring harness and dash kit into the center console, I decided to let Exotic finish the project and check my work, just to make sure I didn't accidentally damage any of my expensive purchases. There were a few hours of work remaining to be done, especially for a professional, and I didn't mind paying for that in order to ensure my system would function correctly and optimally. I called the shop close to closing, on a Thursday. After explaining my needs, I was told to come in the next morning. So, Friday morning, I came in, was told to come back in an hour, because Tucker was off giving a quote somewhere else. So I killed an hour, then came back. Tucker quoted me 4 hours and $674 to finish my project, said that should be plenty of time. He had an opening for Tuesday morning the next week. I scheduled to start work at 1:30pm that day to accommodate him, after he said the timeframe should be enough. I show up Tues morning, quite excited. I bring my duffel bag and computer bag inside their little office/showroom, and open my laptop. They have 2 little dogs, running around their shop and office. One of them comes inside and pees on my leg, my duffel, and the couch I'm sitting on, marking his scent or something, as soon as I sit down. Absolutely disgusting, but I shrug it off, shoo the dog away. An hour passes, and my car is still parked. Tucker hasn't even pulled it into the shop yet, despite knowing that I have to get to work. I brought it in at 9am. Around 10am, he finally pulls it in. Around 1pm, he isn't even close to finishing, so I get an Uber to work, and have him hide the keys somewhere so I can pick it up after I get off work, since he will be closed by then. I get off work, uber back over, and pick up my car. He left me a note in the car saying to check my voicemail. I listen to the voicemail, and he explains that he hooked everything up, gave power to the amp, and plugged in his phone, then proceeded to blow my rear speakers with too much power, because he failed to check the gain settings on the amplifier and verify they were all the way down before giving the system power. He also says something is up with my right front speaker. This is an ABSOLUTE ROOKIE MISTAKE, and even I knew not to do that. I brought the amplifier in the box unopened, because I'd read about people blowing their speakers by messing with it. The ONLY REASON I brought my project to him to have him finish it in the first place was so that I didn't damage any of my equipment by doing it myself. I call him the next morning, and he tells me to just warranty the speakers he blew, say they were damaged out the box, and get replacements, putting that responsibility on me. I say fine whatever, we can set this right when I come in again, after those replacements come in. He agrees. I replace the speakers myself when they come in, so that it's less work and so I can listen to music in the meantime. My right front speaker is still not working, so I check his wiring work on my amplifier, and he has it wired wrong. I re-wire it myself, and get all of my speakers and the sub to work effectively, and make sure to set the gain super low to not damage anything. By the time I come in again, I've fixed the damage he did, and only need him to tune the amplifier, that's it. He does that, and it takes him almost 2 hours. Ridiculous. I ask Tucker what his technique is, if he uses an oscilloscope (the industry standard for audio tuning and gain setting), and he says oh, no, that's a premium service that takes several hours and you have to pay extra, I just listen for clipping, do it by ear. (For reference, an oscilloscope is a small handheld tool, cheap, and not that hard to use, kind of similar to a multimeter). I figured the least he could do was tune my system properly, after messing it up and inconveniencing me for over a week. But no, he was not having it. Also, he would not hear anything about refunding me for the damage he did, and the inconvenience he caused. He argued with me for nearly 15 minutes, not budging an inch, not even refunding the $74 materials cost he charged, despite me bringing all my own materials. I left feeling angry and soured by the experience, and do not feel the price was warranted, even without the screwups and unprofessional demeanor. I had planned on returning for tint and a few other things, but I will never be back, and I do not recommend anyone ever goes here. Save time and money and look elsewhere for your audio needs.

I had no idea where to turn when I damaged my oil pan. After reading some reviews I came across…read moreGary's Automotive and decided to give them a shot. They were super nice, got my car in immediately and fixed it while charging a fair price. I would highly recommend this shop. I can't thank them enough for taking care of my car so quickly and professionally.

We needed a Smog Test on our 2015 Kia Sorrento. The quality of Service is are was excellent and I…read morewas treated with kindness and respect. I will definitely use Gary's Automotive again. Thank you. Respectfully, Barbara A. van de Velde

Mark and Suzanne are lovely people who do great service with their customers. The workers are…read morealways on top of their game. Super hard workers. You'll be in great hands by doing business with them.

Let me just say,This place is terrible.I took my car in to be diagnosed for not starting,,,After…read morekeeping it for two weeks,They called me back to say they had no clue as to why it would not turn over.I had to tow my car back home,And they charged me $1600 dollers for nothing.So PAY more SHOULD BE THERE NAME..Dont take your car here. here,THEY ARE RIPOFFS.

I had been putting off a noise my brakes were making for a while in fear that it was going to cost…read moreme an arm an a leg. A friend referred me to Jon's Auto Stop and said they were really friendly. I took my car in in the morning before they opened. (They have a mail slot to put your keys through) Its a little shop near the bowling alley. They called me and let me know they found what the issue was. I was missing some hardware for the brake system. Instead of just telling me to get new brakes and rotors they said that I still had about 50% left and don't really need to replace them yet. They fixed the brake issue and said I could come back once the brakes wear a little more. I thought this was really nice and honest because another shop probably would have just said to replace everything. I will recommend this shop to my friends!

Went to them when I first moved to chico thought they were a good company gave great statements…read moreabout them to people but after today I will never work with them or advise anyone to go to them. Had an appointment early in the morning dropped it off early. Asked could a brake change and diagnostic be done 5 1/2 hours which would have been 130 cause had to take my wife to work they say yeah no worries or issues. Guy takes a lunch and wouldn't be back til 115. He offers me to come pick it up drop it off at 3 and it can get done I told 330 at the latest had to find a sitter for my young he said ok. Get to him at 340 and without any care says it's almost four I cant finish by 5 howb10 minutes could make a difference I could never know but the point is you set an appointment choose no to work on it not even move to prepare and have no care. 1 1 star just isn't enough this company should learn how to respect returning customers. I wouldn't advise anyone to come here

These guys do excellent work for the right price! I can't recommend them highly enough. Stop…read morespending all that money at a dealership and check out these guys instead- you won't be disappointed.

I've been going to AutoTech for a couple years. They have always been incredibly helpful,…read moreaccommodating of scheduling last minute, and do top-notch work on my VW GTI. Most of all, they haven't pushed for services that aren't needed and warn of potential upcoming maintenance when they see them on the horizon. Very Trustworthly and highly recommended

I was drawn to Chico VW by the care that was shown for me personally. My inquiry about financing…read morewas the start of a beautiful relationship. The owner, Mark, made it his mission to find me the lowest possible payments, even when it looked impossible for me to buy or lease. And just like Rocky Balboa, he was a champion in making my dream come true. I hadn't read the website description about his dedication to customers or his goals of providing an enjoyable experience, but this is how he came through. I was treated like family by all of his staff, including Brandon, Taylor, and Hailey. They patiently provided a seamless, enjoyable experience, focusing on my immediate needs, making sure I had all my questions answered. Chico VW provided excellence and stellar customer service. You won't find another dealership like this.

Brandon and Andrea helped my daughter buy her first new car. They were very professional and…read morewilling to work with her until she found one she liked. I will be back for another purchase in the future.

After having a bad experience with a different shop, A&T took great care of my car for me. They…read moreprovided me quick, honest, and great service. Once I need more work done on my car, I will be coming back.

There aren't enough characters to write how great this shop is. They have helped countless times…read moreand always found ways to save me money. There is a reason why they book up fast. Don't waste your time/money at other shops. Just go there and they will fix it right the first time! Highly recommend!

I am really grateful to have found this place! I have a 2013 Honda Civic and my AC had been having…read moreissues. So I brought my Honda in and the staff at LE automotive fixed it right up at a great price including explaining step by step what was wrong. In the past I've had other places over charge me or tell me I've needed additional things done that I didn't really need done, well, this time that did not happen. Will be coming back for all my future Honda needs!

Family friendly, honest, fair and reasonable pricing for services…read more I brought my Nissan Xterra XE 4WD in for an oil change, brake and suspension inspection. I was experiencing braking issues and lots of road bouncing ride issues. Issues found were that shocks front and back, upper and lower control arms, and axles and swings links were extremely worn and damaged. They fixed and replaced and did a spectacular job. I highly recommend them for all your vehicles needs.